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Wragg Mark-bell Solicitors Limited

4.5 | 34 Reviews 34 Reviews | Implacable Hostility
237 Total Company Reviews info icon Implacable Hostility | info icon 237 Total Company Reviews Implacable Hostility | info icon 237 Total Company Reviews

21 Castle Street, Carlisle, Cumbria, CA3 8SY

Accepting new clients

21 Castle Street, Carlisle, Cumbria, CA3 8SY

Regulated by:

The Solicitors Regulation Authority

Regulator ID: 381769

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Wragg Mark-bell Solicitors Limited |

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Wragg Mark-bell Solicitors Limited Review Scores & Client Satisfaction Overview

4.5
Excellent
89%
Value for
Money
88%
Success
Rate
88%
Would
Recommend
Communication 4.5/5
Initial Impressions 4.4/5
Approachability 4.5/5
Documentation Accuracy 4.5/5
Legal Knowledge 4.4/5
Value for money 4.4/5

Accreditations

Wragg Mark-bell Solicitors Limited are accredited by

Criminal Litigation accreditation awarded to Wragg Mark-bell Solicitors Limited
Lexcel - excellence in legal practice management and client care accreditation awarded to Wragg Mark-bell Solicitors Limited
The Law Society accreditation awarded to Wragg Mark-bell Solicitors Limited

Description

Wragg Mark-Bell Solicitors is a modern local firm offering a personal and friendly level of service and legal expertise. Established in 2006, we have grown steadily, and continue to do so, offering our clients a professional legal service from an easily accessible office in the centre of Carlisle.

Rankings by area of expertise

The rankings below show the areas of expertise that Wragg Mark-bell Solicitors Limited offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Wragg Mark-bell Solicitors Limited Review Scores & Client Satisfaction Overview

4.8
Excellent
95%
Value for
Money
12% above
national average
95%+
Success
Rate
15% above
national average
95%+
Would
Recommend
15% above
national average
Communication 4.8/5
Initial Impressions 4.7/5
Approachability 4.8/5
Documentation Accuracy 4.8/5
Legal Knowledge 4.8/5
Value for money 4.8/5

Accreditations

Wragg Mark-bell Solicitors Limited are accredited by

Criminal Litigation accreditation awarded to Wragg Mark-bell Solicitors Limited
Lexcel - excellence in legal practice management and client care accreditation awarded to Wragg Mark-bell Solicitors Limited
The Law Society accreditation awarded to Wragg Mark-bell Solicitors Limited

Description

Wragg Mark-Bell Solicitors is a modern local firm offering a personal and friendly level of service and legal expertise. Established in 2006, we have grown steadily, and continue to do so, offering our clients a professional legal service from an easily accessible office in the centre of Carlisle.

Rankings by area of expertise

The rankings below show the areas of expertise that Wragg Mark-bell Solicitors Limited offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Meet the team of Wragg Mark-bell Solicitors Limited

Meet the team of Wragg Mark-bell Solicitors Limited

Contact & Locations - Wragg Mark-bell Solicitors Limited

Opening hours

Monday 09:00–17:00
Tuesday 09:00–17:00
Wednesday 09:00–17:00
Thursday 09:00–17:00
Friday 09:00–17:00
Saturday (Closed)
Sunday (Closed)

21 Castle Street, Carlisle, Cumbria, CA3 8SY

Reviews

4.5 /5 34 Reviews
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Clients say

What clients say about Wragg Mark-bell Solicitors Limited

The firm specialises in conveyancing and property transactions and offers expert legal advice in niche areas (eg firearms). Clients praise clear, knowledgeable guidance, efficient case handling and competitive pricing. Valued soft skills include excellent communication, responsiveness, professionalism, patience, compassion and a friendly, reassuring manner that eases stressful situations. The team is thorough, proactive and reliable, keeping clients updated at every step and delivering swift, attentive service.

clear communication
quick responses
friendly staff
professional service
kept updated
helpful guidance
knowledgeable advice
stress reduction
competitive pricing
compassionate approach

ReviewSolicitors Review List

Profile image of Anonymous

Anonymous

Verified
Housing & Property

Property Sale

Thank you for your patience and professionalism in dealing with the sale of the property in a timely way , your compassion and kindness were very much appreciated

Legal experts tagged in
this review

from Wragg Mark-bell Solicitors Limited

Thank you for your feedback. We are pleased to hear that Wednesday provided patient and compassionate support throughout the sale of your property.

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Anonymous

Verified
Housing & Property

An Excellent and professional service during

Fast, transparent and professional during a difficult house purchase, and always available to talk

Solicitors tagged in
this review

from Wragg Mark-bell Solicitors Limited

Thank you for your feedback. We are pleased that our team provided fast, transparent, and professional support during what was a difficult house purchase. Staying available to talk and providing clarity during complex transactions is a priority for us, and we will ensure your kind comments are shared with the team.

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anonymous

Crime/ Criminal Defence

Great experience, highly reccomend

Very happy with my experience with Wragg Mark Bell. Starting off with excellent comms from paralegal Nicole, polite, swift and concise replies to my queries. A pleasure to deal with via both email and telephone call. Then in terms of the legal advice given by Nick Kennon, absolutely first rate - exceptionally knowledgeable in firearms, provided realistic and actionable advice in an easy to understand fashion. Also a very friendly yet highly professional solicitor. I could not have asked for a better experience. Regarding pricing I found WMB to be very competitively priced, and I believe what I paid was extremely fair for the service provided. Overall it was a great experience and I would not hesitate to use them again or recommend their services to others. Thankyou!

Legal experts tagged in
this review

from Wragg Mark-bell Solicitors Limited

Thank you for your fantastic review! We are delighted that you had such a "first-rate" experience with us. It is wonderful to hear that Nicole’s swift and concise communication set a great tone, and that Nick’s specialised expertise in firearms law provided you with the clear, actionable advice you needed. We pride ourselves on being both highly professional and approachable, so knowing you felt well-supported means a lot to the whole team.

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Steve Oldfield

Verified
Housing & Property

You're not just another file!

I'm so glad that I chose this firm to handle a very sensitive process of moving me to my new home. Rebecca and Jess have been absolutely fantastic at being responsive and dealing with my worries and putting me at ease. These ladies are an absolute credit to Wragg Mark-Bell! We had a few issues, delays and quite tense moments that were easily handled, Jess even staying later in the office to push things through. Rebecca was empathetic and compassionate which made everything much more bearable and I felt very well cared for. Thank you so much and keep up the amazing things you do for people. Merry Christmas! Steve Oldfield 🙂

Legal experts tagged in
this review

Wragg Mark-bell Solicitors Limited

Thank you, Steve, for leaving such a thoughtful and uplifting review. We are truly delighted to hear that your experience with us felt personal and supportive throughout what can be a very stressful process. Rebecca and Jess will be absolutely thrilled to know how much their responsiveness, compassion and dedication meant to you. Their commitment to going the extra mile—including staying late when needed—is something we value enormously, and it’s wonderful to see that reflected in your feedback. We’re glad we could help make a sensitive move feel more manageable and ensure you felt well looked after at every stage. Your kind words are greatly appreciated by the whole Wragg Mark-Bell team. Thank you again for your trust and warm wishes. We hope you enjoy your new home, and we wish you a very Merry Christmas as well!

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Colin Maddocks

Verified
Housing & Property

Great service

Great service kept informed through out the whole process, would definitely recommend you to other people

Legal experts tagged in
this review

Wragg Mark-bell Solicitors Limited

Thank you, Colin! We’re so glad you felt informed throughout the Housing & Property process. Really appreciate your kind words and your recommendation for Rosie!

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Other Reviews

Profile image of Kat

Kat

Kat

So this company completed my work quickly no doubt on their efficiency. The customer service I recieved from my solicitor was poor. I completed all paperwork and sent it back immediately (the same day) per my solicitors request and then 3 days later I recieved an email basically telling me off for not sending back the forms so I took a screenshot of the email I had actually sent with the documents attached and all I got was "I haven't received it because there are too many attachments in the email and I need to send the attachments in a few emails" I got no apology nothing for their error, I was told to send paperwork via email but they failed to say they had a limit on how many attachments per email their server could cope with. Both me and my husband have a young family, full time jobs and work shifts so we weren't able to do all the jobs at the exact time the solicitor asked and we constantly got snotty emails back. Just not professional in my opinion and even when we asked a question it just seemed too much of an effort for her to answer and reply

A representative from Wragg Mark-bell Solicitors Limited responded to this review

Hi Kat, thank you for taking the time to bring this to our attention. We set a high standard for ourselves, and we’re so sorry to hear this was not met in your interaction with our business. We are looking into this issue and hope to resolve it promptly to ensure this doesn’t happen again.

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Jamie

Jamie

I found our conveyancing solicitor quite unprofessional and unhelpful. It didn't help that they worked remotely so it was often quite hard to get in touch with them.

A representative from Wragg Mark-bell Solicitors Limited responded to this review

Hi Jamie, thank you for taking the time to bring this to our attention. We set a high standard for ourselves, and we’re so sorry to hear this was not met in your interaction with our business. We are looking into this issue and hope to resolve it promptly to ensure this doesn’t happen again. Please get in touch with us if you'd like to discuss this further.

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Helen

Housing & Property

Helen

Wednesday Jones handled my mum's house sale and purchase.Living a long way away and being main point of contact, I've been grateful that communication has been so good.I received regular email updates and whenever I needed to ring the office I was met with friendly, professional and helpful staff.I would definitely recommend

Legal experts tagged in
this review

Wragg Mark-bell Solicitors Limited

Hi Helen. Thank you for taking the time to share your positive experience with Wednesday and the team. We're delighted to hear that Wednesday provided excellent communication during your mum's house sale and purchase. It's wonderful to know that you found our staff to be friendly, professional, and helpful. We appreciate your recommendation, and if there's anything more we can assist you with in the future, please don't hesitate to reach out.

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Gary

Gary

Very friendly. Sorted my form out quickly when other solicitors in the city didn't want to know. Highly recommended.

0
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Brian

Brian

My advice is dont use a local solicitor for anything

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Reviews

4.8 /5 237 Reviews
Filter your results
Star rating
Review Source

Rating

Review Source

Clients say

What clients say about Wragg Mark-bell Solicitors Limited

The firm specialises in conveyancing and property transactions and offers expert legal advice in niche areas (eg firearms). Clients praise clear, knowledgeable guidance, efficient case handling and competitive pricing. Valued soft skills include excellent communication, responsiveness, professionalism, patience, compassion and a friendly, reassuring manner that eases stressful situations. The team is thorough, proactive and reliable, keeping clients updated at every step and delivering swift, attentive service.

clear communication
quick responses
friendly staff
professional service
kept updated
helpful guidance
knowledgeable advice
stress reduction
competitive pricing
compassionate approach

ReviewSolicitors Review List

Profile image of Janet H

Janet H

Verified
Housing & Property

House sale and purchase

Isil was clear in her instructions, understanding and listened to our requests acting on them on our behalf promptly. She explained all of the process and kept correspondence at every step. a stressful experience made easier by a friendly, professional solicitor.

Solicitors tagged in
this review

from Wragg Mark-bell Solicitors Limited

Dear Janet. Thank you for your kind feedback. We are delighted to hear that Isil provided clear, responsive, and professional support throughout your matter, and that her communication helped make a stressful process easier. We really appreciate you taking the time to share your experience.

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Lauren Oleary

Housing & Property

First house purchase

I have recently used wragg mark bell for buying my first house. Wednesday made the process very easy with quick and regular updates for me and everything was done with no issues making it all very stress free for me! I would recommend using wragg mark bell and will go to them again in the future

Legal experts tagged in
this review

from Wragg Mark-bell Solicitors Limited

Thank you for your recommendation! We are thrilled that Wednesday made your first house purchase stress-free with such quick and regular updates. We look forward to working with you again in the future!

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Neil Palmer

Verified
Housing & Property

Excellent Communication Throughout

Rosie was brilliant throughout - clear communication, quick responses and always helpful. Made a stressful process much easier. Highly recommend!

Legal experts tagged in
this review

from Wragg Mark-bell Solicitors Limited

Thank you for the high recommendation! We are so pleased that Rosie’s clear communication and quick responses helped make a stressful process much easier for you. We will be sure to share your kind words with her!

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Profile image of Anonymous

Anonymous

Verified
Housing & Property

Property Sale

Thank you for your patience and professionalism in dealing with the sale of the property in a timely way , your compassion and kindness were very much appreciated

Legal experts tagged in
this review

from Wragg Mark-bell Solicitors Limited

Thank you for your feedback. We are pleased to hear that Wednesday provided patient and compassionate support throughout the sale of your property.

0
Collected on: ReviewSolicitor collection source logo
Profile image of Anonymous

Anonymous

Verified
Housing & Property

An Excellent and professional service during

Fast, transparent and professional during a difficult house purchase, and always available to talk

Solicitors tagged in
this review

from Wragg Mark-bell Solicitors Limited

Thank you for your feedback. We are pleased that our team provided fast, transparent, and professional support during what was a difficult house purchase. Staying available to talk and providing clarity during complex transactions is a priority for us, and we will ensure your kind comments are shared with the team.

0
Collected on: ReviewSolicitor collection source logo

Other Reviews

Profile image of lauren

lauren

Housing & Property

lauren

Codie and Tom have supported us through our sale and purchase - they have been nothing short of amazing and we genuinely feel if it wasn’t for them being so informative and proactive we would never of got to completion with our sale! Our chain was complex and they both managed this from the outset so efficiently and really kept things moving for us. Today was completion and we just want to say THANKYOU! we would highly recommend you both

Wragg Mark-bell Solicitors Limited

Dear Lauren, Thank you for your wonderful review. We're thrilled to hear that Codie and Tom provided amazing support throughout your sale and purchase, especially with your complex chain. Your recommendation means a lot to us. Best regards, Wragg Mark-bell Solicitors Limited

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Profile image of Rebecca

Rebecca

Housing & Property

Rebecca

Me and my partner bought our first home last year with the help of Wednesday and the team. Couldn’t fault them at all! So helpful and made the process less stressful for us, will always recommend these and will definitely be using them again!

Legal experts tagged in
this review

Wragg Mark-bell Solicitors Limited

Dear Rebecca, Thank you for your feedback! We're thrilled to hear that Wednesday and our team helped make your first home purchase less stressful. We appreciate your recommendation and look forward to assisting you again in the future. Best regards, Wragg Mark-Bell Solicitors Limited

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Maia

Maia

I got into my house in a timely fashion, but had *I* been less organised, I doubt it would have been the case. I found my conveyancer quite detached from proceedings, difficult to communicate with and at times errors were made over silly little things (misreading paperwork, misspelling of my name) that caused me a huge amount of stress unnecessarily. I can only imagine that the conveyancer must have too high of a case load for this to happen. Otherwise, it does not seem that they were qualified for the task. Despite knowledge of my completion date over 2 weeks before, exchange wasn't attempted until 2 days before and was delayed to the point that it had to happen on completion day, and I was told the day before that completion may not occur. This was 2 days before my eviction date at my previous property. I found Laura, the solicitor, communicative and I found Carla, the paralegal, helpful on the phone. My conveyancer would not elicit the same praise. I would be cautious in using this company.

A representative from Wragg Mark-bell Solicitors Limited responded to this review

Hi Maia, thank you for taking the time to bring this to our attention. We set a high standard for ourselves, and we’re so sorry to hear you felt this was not met in your interaction with our business. With regard to exchange dates, both sides of the transaction will set a date that they will work towards for exchange. This date is changeable depending on how the transaction proceeds. In your case we were ready to exchange on the agreed date however the firm of solicitors who were acting on the other side were not, they were still awaiting information from their mortgage lender, until this had been received, they were not in a position to finalise an exchange and completion date. With regard to your other comments as a firm this is something we are looking into promptly to ensure this doesn’t happen again.

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Profile image of Mohamedelmobarak

Mohamedelmobarak

Mohamedelmobarak

Welcoming receptionist, skilled and knowledgeable solicitors, quick and accurate processing. I am pleased by my visit, highly recommended.

Wragg Mark-bell Solicitors Limited

Thank you for your positive feedback! We're delighted to hear that you had a pleasant experience with our team. Your recommendation means a lot to us. If you ever need assistance in the future, feel free to reach out. Best regards, Wragg Mark-bell Solicitors Limited

0
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Profile image of Kat

Kat

Kat

So this company completed my work quickly no doubt on their efficiency. The customer service I recieved from my solicitor was poor. I completed all paperwork and sent it back immediately (the same day) per my solicitors request and then 3 days later I recieved an email basically telling me off for not sending back the forms so I took a screenshot of the email I had actually sent with the documents attached and all I got was "I haven't received it because there are too many attachments in the email and I need to send the attachments in a few emails" I got no apology nothing for their error, I was told to send paperwork via email but they failed to say they had a limit on how many attachments per email their server could cope with. Both me and my husband have a young family, full time jobs and work shifts so we weren't able to do all the jobs at the exact time the solicitor asked and we constantly got snotty emails back. Just not professional in my opinion and even when we asked a question it just seemed too much of an effort for her to answer and reply

A representative from Wragg Mark-bell Solicitors Limited responded to this review

Hi Kat, thank you for taking the time to bring this to our attention. We set a high standard for ourselves, and we’re so sorry to hear this was not met in your interaction with our business. We are looking into this issue and hope to resolve it promptly to ensure this doesn’t happen again.

0
Collected on: Google collection source logo

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