From start to finish, Howard & Over provided an absolutely first rate and fantastic experience. A truly first class service. Natalie Couling and her team were very easy to contact and incredibly approachable. Natalie was clear and concise from the first exchange, and made sure that I was aware of the finer detail without providing too much unnecessary information. I fully appreciated how patient Natalie was with me where I did not understand something, and she took the time to explain everything. Natalie was very quick to respond to every call or email. There was never any instance of waiting for an answer. The purchase all seemed to fly by to completion. Natalie made the process of purchasing a flat, something that can be a headache at best, very enjoyable. I cannot recommend Natalie Couling and Howard & Over highly enough.