Verified review
This review has been left by a verified client who used Gilson Gray Llp.
Yve Henderson.
Collected on:
Jilly McGechie
Jilly is a pleasure to deal with. Competent, informative, patient.
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Gilson Gray LLP
0131 5165354
At Gilson Gray we strive to support our clients throughout their lifetimes. So whether it's legal matters, property services or financial advice, we're here for you.
- Address
- EH1 2BW
- 0131 5165354
- www.gilsongray.co.uk
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Gilson Gray LLP
have 5 other locations
How Gilson Gray LLP Compares
Value for money
Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.
This score has been calculated using up to the last 300 reviews left by clients of Gilson Gray LLP on ReviewSolicitors.
As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Gilson Gray LLP. These questions include:
- Value for money (a rating of 1-5)
- How much were you initially quoted or how much did you expect to pay?
- Approximately how much did you end up spending for the legal services provided (ignoring disbursements and court fees)
- Did you think this was underpriced, overpriced or about right?
- Overall experience
We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.
If you would like to read more about how we work with our review data please see our Transparency section.
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Would recommend to
friends and family
ReviewSolicitors uses our community data to show you how many clients used Gilson Gray LLP and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.
You can use this data to see how Gilson Gray LLP performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.
As part of our review questionnaire we ask the question:
"Would you recommend this firm to somebody else?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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Satisfied with
outcome of matter
ReviewSolicitors uses our community data to show you how many clients used Gilson Gray LLP and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.
You can use this data to see how Gilson Gray LLP compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.
As part of our review questionnaire we ask the question:
"Were you satisfied with the outcome of your case?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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Rankings by area of expertise
The rankings below show the areas of expertise that Gilson Gray LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.
Locally
Nationally
Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.
Review Sources
Client Reviews
Reviews summary
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Excellent
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Very Good
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Average
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Poor
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Awful
Overall experience
- Value For Money
- Communication
- Initial Impressions
- Approachability
- Documentation Accuracy
- Legal knowledge
Verified review
This review has been left by a verified client who used Gilson Gray Llp.
Matter Type:
Purchase and Sale
Victor Gigleux
Collected on:
Great experience!
Jake and the Gilson Gray Team have been fantastic in helping us purchase a new house. They were very friendly, professional and efficient throughout the whole process. We always felt that they acted in our interests and were able to guide us in the right direction. Importantly, they were always available to chat and answered our questions. This offered us a great deal of reassurance when making these important, sometimes difficult, decisions.
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Verified review
This review has been left by a verified client who used Gilson Gray Llp.
Matter Type:
Purchase and Sale
Anonymous
Collected on:
house sale
We seem to have had a fairly straightforward house sale and offer accepted for a move. Douglas Hardwick was professional in his approach while being friendly at the same time. Caitlin Houliston was on holiday at the time our house went on the market but quickly caught up on her return.
Hopefully there will be no problems in the final few weeks.
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Verified review
This review has been left by a verified client who used Gilson Gray Llp.
Matter Type:
Residential Conveyancing
Anonymous
Collected on:
Great help in assisting us with putting in an offer on our first house
As our purchase was a private sale, the process was all new to us but Douglas was great in responding to any queries we had. He kept in contact throughout and got us an accepted offer quickly.
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Verified review
This review has been left by a verified client who used Gilson Gray Llp.
Ore malaolu
Collected on:
Douglas Hardwick was great
Prompt. Easy to contact. Was an easy experience.
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Verified review
This review has been left by a verified client who used Gilson Gray Llp.
James reid
Collected on:
House purchase
Great comms throughout, fast acting with no delays - Douglas Hardwick was great answering questions asap 10/10
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Verified review
This review has been left by a verified client who used Gilson Gray Llp.
Shervene Cheung
Collected on:
First time buyer: FAO Jake Clarke
My experience with Gilson Gray has been great. Jake was extremely attentive and gave fast responses, this made everything smooth sailing and put an amount of pressure off me. I can’t think him enough for his efforts and patience the past few months.
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Verified review
This review has been left by a verified client who used Gilson Gray Llp.
L. King
Collected on:
Solicitor Review
Ben at Gilson Gray was extremely helpful and considerate throughout the process. As a first time buyer I was new to the experience but felt supported throughout. Responses and actions were taking swiftly and confirmation of said actions were always provided in a timely manner.
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Verified review
This review has been left by a verified client who used Gilson Gray Llp.
Matter Type:
Purchase and Sale
Grant Webster
Collected on:
Excellent Service
Enlisting the services of a skilled housing solicitor can make all the difference in navigating complex legal matters related to property. A dedicated housing solicitor possesses the expertise to guide you through transactions, address concerns, and ensure that your rights are protected. With their in-depth knowledge of housing laws, they provide valuable support, ultimately contributing to a smoother and more secure real estate experience
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Verified review
This review has been left by a verified client who used Gilson Gray Llp.
John Brechin
Collected on:
Gilson Gray
They were helpful, quick and very pleasant. Overall a good experience for me.
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Reviews collected from
Matthew
Collected on:
Matthew
This letting team is an absolute shambles. Completely unresponsive to required works, we've been left without use of a functioning shower for months and they simply don't care. No emergency contact, they forget to turn up for arranged inspections. They are a bunch of cowboys who want to save as much money as possible on repairs at a detriment to the flats they allegedly 'manage'. Can't wait to move out.
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Hannah
Collected on:
Hannah
Cannot express my gratitude for the help and support which Sarah Johnson gave me when purchasing my first ever house. Everything was explained clearly to me and Sarah done so much to minimise the stress, especially with issues I had with the sellers solicitors. The knowledge and communication throughout the whole stage process was truly appreciated.
I am so grateful for the service which Sarah provided and would definitely recommend to anyone.
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Rumit
Collected on:
Rumit
I have worked with the lettings department for almost a year now. Great communication skills from everyone and highly recommended.
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David
Collected on:
David
My experience as a landlord with Gilson Gray letting has been very poor unfortunately. They let a property for me in Edinburgh for several years. The communication was always patchy at best with emails not being replied to and phone calls going unreturned being the norm. This improved briefly when the account was handled by Katy but unfortunately it returned to its inadequate level when she left in December 22.
I sold this flat through Gilson Grey Estate Agency, they were fine. It was agreed that Gilson Gray letting would forward all correspondence relating to council tax, utilities and so on and I would deal with it. Unfortunately, they have not done so and I now have penalties of around £252.12 and 2 summary warrants that I know of. I have tried to contact them multiple times over the last couple of weeks to discuss but nobody is ever available on the phone, the calls are never returned, and emails are never responded to. It is incredibly frustrating.
The letting side of this business is not run to a professional standard and if you are a landlord considering engaging them as an agent I would look elsewhere. I write this review partially out of desperation in the hope it will prompt Gilson Gray to respond to my previous attempts at contact, I am not hopeful.
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Nikhil
Collected on:
Nikhil
I have recently purchased my first property which has been a smooth process, made possible only due to the impeccable support from Alice Baker and her team. They have been extremely helpful. I would highly recommend Gilson Gray LLP to anyone looking to purchase a property with minimal stress. Their knowledge and communication is second to none.
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Gilson Gray LLP are accredited by
About this branch
Description
We are a comprehensive law firm, offering expert legal, property and financial services. So whatever stage you are at in your life, we can help you achieve your goals. We support our clients throughout their entire lifetime, so whether it’s corporate law or conveyancing, litigation or family law, our specialised teams will be by your side every step of the way.
Regulated by
Legal services
Personal areas of law
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Actions against the police
- Actions against the police
- Assault using a Taser gun
- Excessive force or assault
- Human rights breaches
- Malicious prosecution
- Police negligence
- Wrongful arrest or false imprisonment
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Clinical Negligence
- Accident and Emergency Claims
- Amputation Negligence Claims
- Anaesthetic Awareness Claims
- Birth Defect and Wrongful Birth Claims
- Birth Injury Claims
- Birth Injury To Mother Claims
- Blood Transfusion Claims
- Bowel Cancer Misdiagnosis Claims
- Breast Cancer Misdiagnosis Claims
- Breast Surgery Compensation Claims
- C. Difficile Claims
- Cancer Misdiagnosis Claims
- Cauda Equina Syndrome Claims
- Cerebral Palsy Claims
- Cervical Cancer Misdiagnosis Claims
- Clinical Negligence
- Cochlear Implant Claims
- Cosmetic Dentistry Claims
- Cosmetic Surgery Claims
- Defective Medical Device Claims
- Dental Negligence
- Dental Negligence Claims
- Dermal Filler Compensation Claims
- Diabetes Claims
- Erb’s Palsy Compensation Claims
- Eye Surgery Claims
- Failed Sterilisation Claims
- Fatal Medical Negligence Claims and Inquests
- Faulty Defibrillator Claims
- Fertility Negligence Claims
- GP Negligence Claims
- Group B Streptococcus Claims
- Hospital Negligence Claims
- Knee Replacement Claims
- Laser Eye Surgery Claims
- Laser Treatment Claims
- Lung Cancer Misdiagnosis Claims
- MRSA Claims
- Medical Misdiagnosis Claims
- Medical Negligence
- Meningitis Misdiagnosis Claims
- Metal-On-Metal Hip Replacement Claims
- Misdiagnosed Miscarriage Claims
- Nerve Damage Claims
- Nerve Injury Claims
- Ophthalmic Negligence Claims
- Oral Cancer Claims
- Orthopaedic Negligence Claims
- Ovarian Cancer Misdiagnosis Claims
- Pancreatic Cancer Misdiagnosis Claims
- Periodontal Disease Claims
- Pregnancy and Gynaecology Injury Claims
- Pressure Sore Claims
- Prostate Cancer Misdiagnosis Claims
- Restorative Dentistry Claims
- Sepsis Negligence Claims
- Skin Cancer Misdiagnosis Claims
- Sorin Stockert 3T Heater-Cooler Claims
- Spinal Surgery Claims
- Stillbirth Compensation Claims
- Stroke Misdiagnosis Claims
- Surgery Compensation Claims
- Surgical and Transvaginal Mesh Claims
- Testicular Cancer Misdiagnosis Claims
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Consumer
- Collective Actions
- Consumer Credit
- Consumer Disputes
- Consumer Rights
- Dispute resolution - civil mediation
- Libel and Defamation
- Litigation - Breach of contract
- Litigation - Insurance disputes
- Litigation - M&A and warranty disputes
- Litigation - Product liability claims
- Litigation - Property litigation claims
- Litigation - Trust and pension issues
- Litigation Law
- Malicious falsehood
- NHS Continuing Healthcare Funding
- Pre-publication advice
- Travel - Airlines going out of business
- Travel - Falsely advertised accommodation
- Travel - Holiday Sickness
- Travel - Travel agents going out of business
- Travel - Trip cancellation
- Travel - Unsanitary hotel conditions
- Travel - Volcanic ash disruption
- Travel rights
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Crime/ Criminal Defence
- Assault
- Business Crime
- Criminal Damage
- Criminal defence - All
- Domestic violence
- Drugs offences
- Fraud
- Harassment
- Juvenile
- Legal aid
- Murder and Manslaughter
- Prison law
- Professional Conduct
- Regulatory Defence
- Sexual allegations including Rape and Sexual Assaults
- Theft
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Driving offences
- Appeal driving conviction
- Careless driving
- Convicted in absence
- Dangerous driving
- Dangerous vehicle conditions
- Death By Careless Driving
- Death by dangerous driving
- Discretionary disqualification
- Disqualification removal
- Drink driving
- Driving Whilst Unfit
- Driving Without Due Care
- Driving whilst disqualified
- Driving without a licence
- Driving without insurance
- Drug driving
- Drunk in charge
- Early return of driving licence
- Exceptional Hardship
- Failing to notify DVLA
- Failure to furnish identification
- Failure to provide a blood sample
- Failure to provide a specimen
- Goods vehicles - operators licence
- Goods vehicles - tachograph offences
- Mobile phone offences
- New Driver Provisions
- Notice of intended prosecution
- Recognition of disqualification
- Restoration of licence
- Road rage incidents
- Serious injury by dangerous driving
- Signs and signal offences
- Special Reasons
- Speeding offences
- Stopping and reporting
- Taxi offences
- Taxi offences - illegally plying for hire
- Taxi offences - licensing investigations
- Taxi offences - points and disqualification
- Totting Up Driving Ban
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Education
- Education
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Employment
- Agency Staff / Temp Workers
- Constructive/Unfair Dismissal
- Disciplinary Hearings
- Discrimination at Work
- Employee Team Moves
- Employment Contracts
- Employment Law
- Equal Pay Disputes
- Family Leave
- Flexible Working
- Gardening Leave
- Harassment/Bullying at Work
- Holiday Pay Issues
- Maternity and Paternity
- Media and Sports
- Military
- Part Time Workers
- Pay Issue
- Pension Law
- Privacy and Data Protection
- Professional Discipline
- Redundancy
- Restrictive Covenants
- Senior Executives
- Settlement Agreements
- Stress at Work
- TUPE
- Tribunal Claims
- UK Employment Laws
- Unfair Dismissal Claims
- Whistleblower Protection
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Family Law
- Adoption, Surrogacy, Care and Special Guardianship
- Annulment
- Asset protection and tax mitigation
- Change of name
- Child Abduction
- Child Access
- Child Arrangements Following Divorce
- Child Custody
- Child Law
- Child Maintenance
- Child Relocation After Divorce
- Child contact
- Children
- Children Act proceedings
- Civil Partnership Dissolution
- Civil partnerships
- Cohabitation agreements and disputes
- Cohabitation and Unmarried Relationships
- Collaborative Law
- Divorce
- Divorce After A Brain Or Other Serious Injury
- Divorce Mediation
- Domestic Abuse
- Domestic Violence
- Elderly care
- Elderly care home fees
- Family Mediation
- Family law
- Financial Matters
- Fixed Fee Divorce
- Grandparents' Rights
- High Net Worth Divorce
- Inheritance Act claims
- Injunctions
- International Divorce
- Lasting power of attorney
- Marriage and civil partnerships
- Matrimonial finance
- Out Of Court Divorce
- Parental responsibility, paternity disputes, surrogacy
- Pension and property advice
- Pre and Post Nuptial Agreements
- Separation
- Separation Agreement
- Unmarried Couples' Rights
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Housing & Property
- Anti-social Behaviour
- Boundary Disputes
- Buying at auction
- Declarations of trusts
- Deeds of Gifts
- Deeds of easements, variation, deeds of rectifications
- Dilapidation Claims
- Evicting Squatters and Trespassers
- Exclusivity and lock-out agreements
- Extending your Lease
- Housing Associations
- Housing Management
- Housing disputes
- Injunctions
- Investment and buy to let properties
- Landlord and Tenant
- Lease Extensions
- Leasehold properties
- Matrimonial transfers
- Neighbour Disputes
- New home purchases and sales
- Option agreements and conditional contracts
- Planning
- Possession and repossession proceedings
- Property Disputes
- Purchase and Sale
- Remortgaging
- Renting and Tenancy Agreements
- Repossessions
- Residential Conveyancing
- Restrictive Covenants, Easements and Wayleaves
- Right of First Refusal
- Right of Way and Rights to Light
- Right to Manage
- Second charges
- Service Charge Disputes
- Service Charge Recovery
- Tenancy Breaches, Injunctions and Forfeiture Claims
- Tenant Eviction
- Transfer of title
- Transfers of equity
- Transfers of parts of land
- Unpaid Rent, Service or Ground Charges
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Human rights
- Human rights
- Judicial review
-
Immigration
- Administrative reviews, appeals and judicial reviews
- Ancestry visas
- Applications for British citizenship
- Applications for discretionary leave
- Applications to extend leave to remain or for settlement
- Asylum and Deportation
- Asylum applications and appeals
- Citizenship
- Deportation appeals
- EEA Family Permits
- EEA Registration Cards
- EEA Residence Permits
- Entry clearance applications and appeals
- Family Based Visas
- Family Reunion Applications / Appeals
- Family Visit Visa Applications /Appeals
- Further leave to remain applications
- General Visit Visa Applications / Appeals
- Human Rights
- Illegal Workers and Civil Penalties
- Immigration Law
- Indefinite leave to remain applications
- Marriage Applications/Appeals
- Nationality, Citizenship, Registration application
- Partner and family visas
- Re-entry bans
- Refugee Family Reunion
- Settlement Applications and indefinite leave to remain appeals
- Tier 1 (investors, entrepreneurs and exceptional talent)
- Tier 2 (sponsored skilled workers)
- Tier 4 (students)
- Tier 5 (temporary workers)
- UK ancestry
- Visas
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Money & Tax
- Debt and Bankruptcy
- Inheritance Tax
- Insolvency and bankruptcy
- Property Holding Structures
- Trusts
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Notary
- Notary
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Personal Injury
- Accident Abroad
- Accident At Work
- Accidents At Sea And Cruise Injury
- Accidents In Public Places
- Against The Council
- Amputation
- Armed Forces Compensation Scheme
- Asbestos Compensation
- Asbestos Lung Cancer
- Asbestosis
- Back Injury At Work
- Benefits Available To Asbestos Victims
- Broken Bone Or Fracture
- Burns, Scars and Lacerations At Work
- Bus and Coach Accident
- Car Accident
- Car Passenger
- Carpal Tunnel Syndrome
- Children's Accident
- Children's Serious Injury
- Chronic Pain
- Cycling Accident
- Defective Work Equipment
- Diffuse Mesothelioma Payment Scheme
- Dog Bite
- Fall From Height
- Fatal Accident
- Fatal Asbestos
- Gym Injury Compensation
- Head Injury At Work
- Head and Brain Injury
- Holiday Accidents and Illness
- Holiday Sickness and Illness Compensation
- Horse Riding Injury
- Industrial Disease Compensation
- Manual Handling
- Mesothelioma Compensation
- Military Accident Claim
- Military Hearing Loss
- Motor Insurance Policy
- Motorbike Accident
- No Win No Fee
- Noise-Induced Hearing Loss
- Occupational Asthma
- Osteoarthritis
- Pedestrian Accident
- Personal Injury Law
- Pleural Plaques (Scotland)
- Pleural Thickening
- Repetitive Strain Injury
- Road Traffic Accident
- Road Traffic Accident Abroad
- Serious Injury
- Skiing Injury
- Slips, Trips and Falls
- Spinal Injury Compensation
- Sports Injury
- Supermarket Accident
- Terrorism Abroad
- Tinnitus
- Vibration White Finger
- Welfare Issues After Serious Injury
- Whiplash
- Workplace Slip and Trip
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Professional Negligence
- Accountants
- Architects
- Barristers
- Engineers
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Welfare & Benefits
- Mental Health
- Mental Health - Court of protection
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Wills, Trusts & Probate
- Disputed Probate
- Disputed Trusts
- Disputed Wills
- International
- Probate
- Trusts
- Wills
Business areas of law
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Agriculture
- Agricultural land for sale or development
- Buying and selling a farm
- Commercial contracts for farming businesses
- Employment of farm workers
- Equestrian property
- Farm partnerships and corporate structures
- Farming disputes
- Veterinary negligence
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Banking
- Banking
-
Charities
- Charities
-
Commercial Property
- Commercial Leases
- Commercial mortgages
- Developer disputes
- Development plot sales
- Environmental policy law
- Finance
- Investment purchases and Buy to Let
- Landlord and tenant
- Planning law
- Purchase and Sale Of Commercial Property
- Purchase of development land
- Rights of way issues
- Sales or purchases of shops, factories, warehouses, offices and licensed premises
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Company & Commercial
- Agency agreements
- Alternative Dispute Resolution (ADR)
- Business structures and joint ventures
- Commercial Contracts and Agreements
- Commercial Law
- Commercial Litigation Matters
- Competition law
- Contract law
- Contractual Disputes
- Corporate Law
- Corporate finance
- Credit Control
- Data Protection
- Debt Recovery
- Employment - business
- Franchising
- Insolvency and Bankruptcy
- Insurance
- Intellectual Property
- Litigation for Holiday and Residential Parks
- Management buyouts
- Merchandising and sponsorship
- Mergers and Acquisitions
- Mis-sold Interest Rate Swap Agreements
- Outsourcing agreements
- Partnership and LLP law
- Sales and Purchases
- Setting up a business
- Share option schemes
- Shareholder Agreements
- Shareholder and Partnership Disputes
- Slander
- Small businesses
- Statutory Demands
- Summary Judgment
- Tax
- Unfair Loan Charges
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Construction
- Building contracts and professional appointments
- Construction
- Construction and engineering dispute resolution
- Contracts for the supply, installation and maintenance of specialist mechanical and electrical plant
- Development agreements
- Development loan facilities
- Due diligence audits for banks and other financial institutions
- Engineering contracts
- Facility maintenance agreements
- Framework agreements
- Guarantees and bonds
- In-house training
- Warranties, third party rights and reliance letters
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Dispute Resolution
- Mediation
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Energy & Transport
- Aviation
- Energy
- Maritime and Shipping
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IT & Intellectual Property
- Advertising and Marketing Compliance
- Anti-Counterfeiting and Anti-Piracy
- Computer and IT Law
- Confidential Information, Know-How and Trade Secrets
- Copyright
- Dealing with intellectual property infringements
- Design rights and product designs
- Domain Names
- GDPR
- Intellectual Property Litigation and Dispute Resolution
- Patents
- Personality and Image Rights
- Trade Marks and Designs
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Regulations
- Alcohol Licensing
- Environment
- Health and Safety
- Licensing