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At Gilson Gray we strive to support our clients throughout their lifetimes. So whether it's legal matters, property services or financial advice, we're here for you.
Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.
This score has been calculated using up to the last 300 reviews left by clients of Gilson Gray LLP on ReviewSolicitors.
As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Gilson Gray LLP. These questions include:
We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.
If you would like to read more about how we work with our review data please see our Transparency section.
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ReviewSolicitors uses our community data to show you how many clients used Gilson Gray LLP and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.
You can use this data to see how Gilson Gray LLP performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.
As part of our review questionnaire we ask the question:
"Would you recommend this firm to somebody else?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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ReviewSolicitors uses our community data to show you how many clients used Gilson Gray LLP and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.
You can use this data to see how Gilson Gray LLP compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.
As part of our review questionnaire we ask the question:
"Were you satisfied with the outcome of your case?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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The rankings below show the areas of expertise that Gilson Gray LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.
Locally
Nationally
Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.
Client Reviews
Verified review
This review has been left by a verified client who used Gilson Gray Llp.
Matter Type:
Residential Conveyancing
Ross Cameron
Collected on:
Was recommend this company and they certainly don’t disappoint. From the start all parties have been timely, efficient and overall fantastic. A special thanks to Douglas Hardwick and Caitlin Fraser for their time and services.
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Verified review
This review has been left by a verified client who used Gilson Gray Llp.
Matter Type:
Residential Conveyancing
Rob B
Collected on:
We had a great service from Douglas. He took the time to explain the process of buying (and making offers on) a property in Scotland, moving from England meant that the process was very different to what we have previously experienced. The process was really simple and Douglas was easy to get hold of with any questions we had.
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Verified review
This review has been left by a verified client who used Gilson Gray Llp.
Matter Type:
Residential Conveyancing
Haley Davidson
Collected on:
All correspondence has been quick and easy to follow. All by email which is easier for me to deal with.
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Verified review
This review has been left by a verified client who used Gilson Gray Llp.
Matter Type:
Residential Conveyancing
Shawnie Wright
Collected on:
Our experience with gilsongray has been positive as first time buyers. The process has been easy, supported and timely.
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Verified review
This review has been left by a verified client who used Gilson Gray Llp.
Matter Type:
Residential Conveyancing
Rowan Mitchell
Collected on:
Callum and Douglas were extremely hands on and helpful guiding us through this process! Made me and my partner very relaxed and comfortable! Thank you!
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Verified review
This review has been left by a verified client who used Gilson Gray Llp.
Matter Type:
Residential Conveyancing
.
Collected on:
Gilson Gray conducted the work for us in a very professional manner and we felt confident in their work
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Verified review
This review has been left by a verified client who used Gilson Gray Llp.
Bradey Maxwell-Grierson
Collected on:
Our support from Douglas has been second to none. He has been timely in his responses and has gone above and beyond supporting us to sell our property. Always contactable!
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Verified review
This review has been left by a verified client who used Gilson Gray Llp.
Matter Type:
Residential Conveyancing
Aidan
Collected on:
I’m a first time buyer and both Douglas and the Gilson Gray team have made the process of buying my first home a breeze
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Verified review
This review has been left by a verified client who used Gilson Gray Llp.
Matter Type:
Residential Conveyancing
Euan Thomson
Collected on:
Douglas was quick and efficient in getting our offer in and through the initial process. Great service
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Verified review
This review has been left by a verified client who used Gilson Gray Llp.
Matter Type:
Residential Conveyancing
Andy & Erica
Collected on:
First time buyers for the both of us so didn't know what to expect, but everything has been handled and done for us so quickly. Can't thank everyone at Gilson Gray enough. Highly recommend.
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Matter Type:
Residential Conveyancing
D
Collected on:
I used Gilson Gray as suggested by my financial advisor for the sale of my property, I am so thankful they were suggested as I found them fantastic to work with, I already plan on using them for my next property purchase!
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Steven
Collected on:
Buying a house is stressful enough, but this solicitor firm made the experience even worse. Their customer service is astoundingly bad, they have a dismissive nature and snide unprofessional tone in emails. Avoid!
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Blazej
Collected on:
I was extremely disappointed and shocked with the service received from Gilson Gray when trying to buy a property in Fife.
The lack of care they gave was unacceptable and there was a disrespect to us as their client.
You couldn’t get an answer to an email at a responsible timeframe unless you phoned up. Our lawyer always had his answer machine on so couldn’t ever get through to them.
There was no safeguarding for us as a client.
I would stay clear of this company if you are looking to be treated with respect by a lawyer and actually cares for their clients.
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Matter Type:
Residential Conveyancing
Lewys
Collected on:
Gilson Gray assisted me with the sale of my flat and purchase of my house, and I would thoroughly recommend their services. From the outset, Arran Lovell supported me with a valuation and getting my flat on the market, and this support continued through until we accepted an offer. Karen McMillan was hugely helpful and provided great guidance throughout the sale as we overcame some hurdles. Cheryl Edgar then professionally progressed the conveyancing for both the sale and purchase and communicated with us throughout. I would definitely use Gilson Gray again.
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Matter Type:
Residential Conveyancing
AJ
Collected on:
I purchased a property from my landlord in April 2025 and Gilson Gray oversaw the sale. While it was a relatively low maintenance sale, they still made the process very straightforward and, crucially, I found them easy to reach and engage with, which isn't always the case with solicitors! As someone from England navigating the Scottish house purchasing process, I was grateful for their walking through with me what was required. As in Scotland you need a solicitor early on in the house purchasing process, I'd recommend reaching out to them if you're starting afresh.
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We are a comprehensive law firm, offering expert legal, property and financial services. So whatever stage you are at in your life, we can help you achieve your goals. We support our clients throughout their entire lifetime, so whether it’s corporate law or conveyancing, litigation or family law, our specialised teams will be by your side every step of the way.
