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This review has been left by a verified client who used Gilson Gray Llp.
Anonymous
Collected on:
House Sale
Legal matters arising from Fathers House Sale
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At Gilson Gray we strive to support our clients throughout their lifetimes. So whether it's legal matters, property services or financial advice, we're here for you.
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Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.
This score has been calculated using up to the last 300 reviews left by clients of Gilson Gray LLP on ReviewSolicitors.
As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Gilson Gray LLP. These questions include:
We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.
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ReviewSolicitors uses our community data to show you how many clients used Gilson Gray LLP and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.
You can use this data to see how Gilson Gray LLP performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.
As part of our review questionnaire we ask the question:
"Would you recommend this firm to somebody else?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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ReviewSolicitors uses our community data to show you how many clients used Gilson Gray LLP and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.
You can use this data to see how Gilson Gray LLP compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.
As part of our review questionnaire we ask the question:
"Were you satisfied with the outcome of your case?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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The rankings below show the areas of expertise that Gilson Gray LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.
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Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.
Client Reviews
Verified review
This review has been left by a verified client who used Gilson Gray Llp.
Anonymous
Collected on:
Legal matters arising from Fathers House Sale
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This review has been left by a verified client who used Gilson Gray Llp.
Paul Alison
Collected on:
Douglas was very welcoming and helpful with his emails and phone calls.
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This review has been left by a verified client who used Gilson Gray Llp.
Samantha Shennan
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Very welcome,great communication would recommend
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This review has been left by a verified client who used Gilson Gray Llp.
Matter Type:
New home purchases and sales
Alison Petrie
Collected on:
Amazingly professional fast service from Your Move and Douglas Hardwick from Gilson Gray.
Went beyond my expectations to have two viewings on my property on Monday
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Chris Heppell
Collected on:
Very positive experience so far with Gilson Gray. Clear communication throughout and friendly, polite service.
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This review has been left by a verified client who used Gilson Gray Llp.
Kostas A
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Becky and Douglas were excellent throughout and made sure my transaction went forward smoothly.
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This review has been left by a verified client who used Gilson Gray Llp.
D Stein
Collected on:
efficient experience dealing with conveyancing of my property. Liked that I didn’t need to go into the office with me being 140 miles away.
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This review has been left by a verified client who used Gilson Gray Llp.
Zuzanna
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I recommend Gilson Gray solicitors, Douglas Hartwick and his team are very professional
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This review has been left by a verified client who used Gilson Gray Llp.
Matter Type:
New home purchases and sales
Krisztina Balogh
Collected on:
I don't have comparison as we were first time buyers but everything went smooth. Emma, our solicitor was very kind, no issues with paperwork.
The biggest downside was that when we had questions it was very difficult to reach her. Maybe it was because our process was during the Christmas period and things got piled up for her, not sure. Also, nobody thought about the fact we were first time buyers with no routine, it would have been good to be advised that if we found anything to flag as issue with the house, we should have emailed pictured to them at the beginning as they could have had it fixed prior to the buying. I know it sounds obvious, but for first time buyers with the extra stress sometimes obvious things are missed. Maybe a tick list of what to check and do would be a clever thing to do when one signs the agreement. Otherwise we were happy.
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This review has been left by a verified client who used Gilson Gray Llp.
Emma Gray
Collected on:
Jilly has bean a great support whilst we are trying to buy a house. Her advice has been great and even just the knowledge she has shared as we are first time buyers. She has always contacted us with updated and we have had quick replies when we have contacting her.
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Connor
Collected on:
I recently sold my property with the help of Gilson Gray and cannot recommend them enough.
The service and engagement from Lori, Arran and Megan was excellent and they were extremely helpful throughout. Thanks again!
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Brian
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Focussing on the sale of my mother's house I was extremely
pleased with the energy that was applied to obtaining viewers, advice throughout the sale process and especially advice on a closing date and the final amount offered by the successful bidder.
Communication throughout the process was excellent.
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Emily
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I recently engaged with Gilson Gray to sell my property and they have been fantastic. The whole end to end process has been smooth, the team have been brilliant at communicating, they are highly responsive and engaging - they really know how to provide an amazing client experience. My home sold in 2.5 weeks and they secured me a brilliant sale price. I couldn't recommend them highly enough and in particular, I had a fantastic experience with the following members of the Gilson Gray team, Douglas Hardwick, Lori Stiring, Megan Stewart and Graeme Wilson. Thank you for making it such a positive experience.
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Craig
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I received great service and advice from the North Berwick Estate Agent and Legal team so far in the marketing, sale and purchase throughout my house move. I special thanks to Lori, Abbie, and Rob from the Estate Agent team, and to Paula in Legal.
It came at a surprise at how quickly my property went from being surveyed to receiving an offer (~2 weeks). It's no doubt thanks to the team's hard work and in particular the marketing material created, i.e. the photographs and brochure, which were beautifully put together. I especially liked the online client portal Gilson Gray provides so you can keep up-to-date with the sale process of your property which includes who noted interest, offers made, ESPC views, etc.
If I was to nitpick it would be that communication internally could be improved upon at times. Examples of this are some e-mails going unanswered, a potential buyer not being informed of the closing date, and trying to book a viewing after the closing date was set. However, the very positive experience in general far outweighs these minor grumbles.
Again, thank you all for your effort in making the stressful experience of moving house very straightforward.
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Vivien
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Gilson Grey undertook all aspects of the sale of my property in an extremely professional manner. At the start, the process and prices were clearly explained and I received very useful literature demonstrating the various stages. Arran Lovell, who I originally met and who organised the valuation and marketing of the property was extremely helpful and professional. Going above and beyond to organise various tradespeople for me to undertake improvements to the property. All the administration was handled very efficiently and quickly. When it came to handling the actual sale, Kelly Jagger, who negotiated on my behalf did an excellent job and kept me informed and consulted me at every stage. Eventually she secured a very good offer for me. Overall, I was extremely satisfied with the Service provided by Gilson Gray. Excellent value for money.
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We are a comprehensive law firm, offering expert legal, property and financial services. So whatever stage you are at in your life, we can help you achieve your goals. We support our clients throughout their entire lifetime, so whether it’s corporate law or conveyancing, litigation or family law, our specialised teams will be by your side every step of the way.