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At Gilson Gray we strive to support our clients throughout their lifetimes. So whether it's legal matters, property services or financial advice, we're here for you.
Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.
This score has been calculated using up to the last 300 reviews left by clients of Gilson Gray LLP on ReviewSolicitors.
As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Gilson Gray LLP. These questions include:
We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.
If you would like to read more about how we work with our review data please see our Transparency section.
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ReviewSolicitors uses our community data to show you how many clients used Gilson Gray LLP and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.
You can use this data to see how Gilson Gray LLP performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.
As part of our review questionnaire we ask the question:
"Would you recommend this firm to somebody else?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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ReviewSolicitors uses our community data to show you how many clients used Gilson Gray LLP and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.
You can use this data to see how Gilson Gray LLP compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.
As part of our review questionnaire we ask the question:
"Were you satisfied with the outcome of your case?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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The rankings below show the areas of expertise that Gilson Gray LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.
Locally
Nationally
Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.
Client Reviews
Verified review
This review has been left by a verified client who used Gilson Gray Llp.
Jamie
Collected on:
We appointed Nuria at Gilson Grey to handle our first home purchase conveyancing. Her frequent and clear communication put us at ease and took a lot of stress out of the process as first time buyers. Her attitude was very approachable and friendly. All the legal work was completed in a timely manner without any delays.
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Verified review
This review has been left by a verified client who used Gilson Gray Llp.
Brenda Yavuz
Collected on:
Was a pleasure to deal with Gilson Gray and Douglas Hardwick. Kept us up to date and involved with the purchase process. Would definitely recommend. Thank you!
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Verified review
This review has been left by a verified client who used Gilson Gray Llp.
Matter Type:
Purchase and Sale
Daramola
Collected on:
GilsonGray is not just a company but a firm with distinctive service delivery. Feedback is apt and delivery is at the speed of light. For me, their service is beyond excellence
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Verified review
This review has been left by a verified client who used Gilson Gray Llp.
David M
Collected on:
Everything from Gilson Gray was very professional, from the start of the process right through until the end. Our process had a few difficulties & complexities but all was handled superbly, especially by Nuria Seron.
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Verified review
This review has been left by a verified client who used Gilson Gray Llp.
Laura
Collected on:
Smooth experience and communication was great
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Verified review
This review has been left by a verified client who used Gilson Gray Llp.
K-L McIntosh
Collected on:
We had a complex house sale which resulted in us essentially asking Gilson Gray to complete legal sale and purchase within the space of a week! We knew this was a massive undertaking but all members of the Gilson Gray team, specifically Jill Cruickshank, made this happen for us. The team took the stress off of our shoulders and made what felt impossible, possible! We can’t thank them or recommend them enough.
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Verified review
This review has been left by a verified client who used Gilson Gray Llp.
Anonymous
Collected on:
Douglas was incredibly responsive and always quick to act on any questions or issues we had. He made the house buying process straightforward. Highly recommend his service and the team at Gilson Gray!
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Verified review
This review has been left by a verified client who used Gilson Gray Llp.
Matter Type:
Residential Conveyancing
Keiran
Collected on:
I have had a positive experience using Gilson Gray to purchase my first property. They have responded to me in a very timely manner. They are very patient with a newbie like myself which has been very positive they where more than happy to answer my numerous questions.
The advice and knowledge provided where excellent which makes Gilson Gray a very easy recommendation to give.
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Verified review
This review has been left by a verified client who used Gilson Gray Llp.
Matter Type:
Residential Conveyancing
Anonymous
Collected on:
Always easy to make contact with Douglas and Gilson Gray, and quick, professional responses in return - happy to recommend!
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Verified review
This review has been left by a verified client who used Gilson Gray Llp.
Matter Type:
Residential Conveyancing
Anonymous
Collected on:
Only so far through the property selling / buying process however Gilson Gray keeping me advised at all stages.
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Matter Type:
Residential Conveyancing
D
Collected on:
I used Gilson Gray as suggested by my financial advisor for the sale of my property, I am so thankful they were suggested as I found them fantastic to work with, I already plan on using them for my next property purchase!
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Steven
Collected on:
Buying a house is stressful enough, but this solicitor firm made the experience even worse. Their customer service is astoundingly bad, they have a dismissive nature and snide unprofessional tone in emails. Avoid!
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Blazej
Collected on:
I was extremely disappointed and shocked with the service received from Gilson Gray when trying to buy a property in Fife.
The lack of care they gave was unacceptable and there was a disrespect to us as their client.
You couldn’t get an answer to an email at a responsible timeframe unless you phoned up. Our lawyer always had his answer machine on so couldn’t ever get through to them.
There was no safeguarding for us as a client.
I would stay clear of this company if you are looking to be treated with respect by a lawyer and actually cares for their clients.
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Matter Type:
Residential Conveyancing
Lewys
Collected on:
Gilson Gray assisted me with the sale of my flat and purchase of my house, and I would thoroughly recommend their services. From the outset, Arran Lovell supported me with a valuation and getting my flat on the market, and this support continued through until we accepted an offer. Karen McMillan was hugely helpful and provided great guidance throughout the sale as we overcame some hurdles. Cheryl Edgar then professionally progressed the conveyancing for both the sale and purchase and communicated with us throughout. I would definitely use Gilson Gray again.
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Matter Type:
Residential Conveyancing
AJ
Collected on:
I purchased a property from my landlord in April 2025 and Gilson Gray oversaw the sale. While it was a relatively low maintenance sale, they still made the process very straightforward and, crucially, I found them easy to reach and engage with, which isn't always the case with solicitors! As someone from England navigating the Scottish house purchasing process, I was grateful for their walking through with me what was required. As in Scotland you need a solicitor early on in the house purchasing process, I'd recommend reaching out to them if you're starting afresh.
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We are a comprehensive law firm, offering expert legal, property and financial services. So whatever stage you are at in your life, we can help you achieve your goals. We support our clients throughout their entire lifetime, so whether it’s corporate law or conveyancing, litigation or family law, our specialised teams will be by your side every step of the way.
