
Verified review
This review has been left by a verified client who used Gilson Gray Llp.
Yve Henderson.
Collected on:
Jilly McGechie
Jilly is a pleasure to deal with. Competent, informative, patient.
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At Gilson Gray we strive to support our clients throughout their lifetimes. So whether it's legal matters, property services or financial advice, we're here for you.
Gilson Gray LLP
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Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.
This score has been calculated using up to the last 300 reviews left by clients of Gilson Gray LLP on ReviewSolicitors.
As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Gilson Gray LLP. These questions include:
We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.
If you would like to read more about how we work with our review data please see our Transparency section.
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ReviewSolicitors uses our community data to show you how many clients used Gilson Gray LLP and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.
You can use this data to see how Gilson Gray LLP performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.
As part of our review questionnaire we ask the question:
"Would you recommend this firm to somebody else?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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ReviewSolicitors uses our community data to show you how many clients used Gilson Gray LLP and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.
You can use this data to see how Gilson Gray LLP compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.
As part of our review questionnaire we ask the question:
"Were you satisfied with the outcome of your case?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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The rankings below show the areas of expertise that Gilson Gray LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.
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Nationally
Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.
Client Reviews
Verified review
This review has been left by a verified client who used Gilson Gray Llp.
Yve Henderson.
Collected on:
Jilly is a pleasure to deal with. Competent, informative, patient.
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Verified review
This review has been left by a verified client who used Gilson Gray Llp.
Matter Type:
Purchase and Sale
Victor Gigleux
Collected on:
Jake and the Gilson Gray Team have been fantastic in helping us purchase a new house. They were very friendly, professional and efficient throughout the whole process. We always felt that they acted in our interests and were able to guide us in the right direction. Importantly, they were always available to chat and answered our questions. This offered us a great deal of reassurance when making these important, sometimes difficult, decisions.
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This review has been left by a verified client who used Gilson Gray Llp.
Matter Type:
Purchase and Sale
Anonymous
Collected on:
We seem to have had a fairly straightforward house sale and offer accepted for a move. Douglas Hardwick was professional in his approach while being friendly at the same time. Caitlin Houliston was on holiday at the time our house went on the market but quickly caught up on her return.
Hopefully there will be no problems in the final few weeks.
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Verified review
This review has been left by a verified client who used Gilson Gray Llp.
Matter Type:
Residential Conveyancing
Anonymous
Collected on:
As our purchase was a private sale, the process was all new to us but Douglas was great in responding to any queries we had. He kept in contact throughout and got us an accepted offer quickly.
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Verified review
This review has been left by a verified client who used Gilson Gray Llp.
Ore malaolu
Collected on:
Prompt. Easy to contact. Was an easy experience.
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This review has been left by a verified client who used Gilson Gray Llp.
James reid
Collected on:
Great comms throughout, fast acting with no delays - Douglas Hardwick was great answering questions asap 10/10
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Verified review
This review has been left by a verified client who used Gilson Gray Llp.
Shervene Cheung
Collected on:
My experience with Gilson Gray has been great. Jake was extremely attentive and gave fast responses, this made everything smooth sailing and put an amount of pressure off me. I can’t think him enough for his efforts and patience the past few months.
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This review has been left by a verified client who used Gilson Gray Llp.
L. King
Collected on:
Ben at Gilson Gray was extremely helpful and considerate throughout the process. As a first time buyer I was new to the experience but felt supported throughout. Responses and actions were taking swiftly and confirmation of said actions were always provided in a timely manner.
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Verified review
This review has been left by a verified client who used Gilson Gray Llp.
Matter Type:
Purchase and Sale
Grant Webster
Collected on:
Enlisting the services of a skilled housing solicitor can make all the difference in navigating complex legal matters related to property. A dedicated housing solicitor possesses the expertise to guide you through transactions, address concerns, and ensure that your rights are protected. With their in-depth knowledge of housing laws, they provide valuable support, ultimately contributing to a smoother and more secure real estate experience
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This review has been left by a verified client who used Gilson Gray Llp.
John Brechin
Collected on:
They were helpful, quick and very pleasant. Overall a good experience for me.
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Matthew
Collected on:
This letting team is an absolute shambles. Completely unresponsive to required works, we've been left without use of a functioning shower for months and they simply don't care. No emergency contact, they forget to turn up for arranged inspections. They are a bunch of cowboys who want to save as much money as possible on repairs at a detriment to the flats they allegedly 'manage'. Can't wait to move out.
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Hannah
Collected on:
Cannot express my gratitude for the help and support which Sarah Johnson gave me when purchasing my first ever house. Everything was explained clearly to me and Sarah done so much to minimise the stress, especially with issues I had with the sellers solicitors. The knowledge and communication throughout the whole stage process was truly appreciated.
I am so grateful for the service which Sarah provided and would definitely recommend to anyone.
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Rumit
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I have worked with the lettings department for almost a year now. Great communication skills from everyone and highly recommended.
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David
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My experience as a landlord with Gilson Gray letting has been very poor unfortunately. They let a property for me in Edinburgh for several years. The communication was always patchy at best with emails not being replied to and phone calls going unreturned being the norm. This improved briefly when the account was handled by Katy but unfortunately it returned to its inadequate level when she left in December 22.
I sold this flat through Gilson Grey Estate Agency, they were fine. It was agreed that Gilson Gray letting would forward all correspondence relating to council tax, utilities and so on and I would deal with it. Unfortunately, they have not done so and I now have penalties of around £252.12 and 2 summary warrants that I know of. I have tried to contact them multiple times over the last couple of weeks to discuss but nobody is ever available on the phone, the calls are never returned, and emails are never responded to. It is incredibly frustrating.
The letting side of this business is not run to a professional standard and if you are a landlord considering engaging them as an agent I would look elsewhere. I write this review partially out of desperation in the hope it will prompt Gilson Gray to respond to my previous attempts at contact, I am not hopeful.
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Nikhil
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I have recently purchased my first property which has been a smooth process, made possible only due to the impeccable support from Alice Baker and her team. They have been extremely helpful. I would highly recommend Gilson Gray LLP to anyone looking to purchase a property with minimal stress. Their knowledge and communication is second to none.
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We are a comprehensive law firm, offering expert legal, property and financial services. So whatever stage you are at in your life, we can help you achieve your goals. We support our clients throughout their entire lifetime, so whether it’s corporate law or conveyancing, litigation or family law, our specialised teams will be by your side every step of the way.