0131 5165354
At Gilson Gray we strive to support our clients throughout their lifetimes. So whether it's legal matters, property services or financial advice, we're here for you.
Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.
This score has been calculated using up to the last 300 reviews left by clients of Gilson Gray LLP on ReviewSolicitors.
As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Gilson Gray LLP. These questions include:
We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.
If you would like to read more about how we work with our review data please see our Transparency section.
Read moreless...
ReviewSolicitors uses our community data to show you how many clients used Gilson Gray LLP and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.
You can use this data to see how Gilson Gray LLP performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.
As part of our review questionnaire we ask the question:
"Would you recommend this firm to somebody else?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
Read moreless...
ReviewSolicitors uses our community data to show you how many clients used Gilson Gray LLP and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.
You can use this data to see how Gilson Gray LLP compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.
As part of our review questionnaire we ask the question:
"Were you satisfied with the outcome of your case?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
Read moreless...
The rankings below show the areas of expertise that Gilson Gray LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.
Locally
Nationally
Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.
Client Reviews
Verified review
This review has been left by a verified client who used Gilson Gray Llp.
Will
Collected on:
We found dealing with Douglas and Gilson Gray to be a great experience in helping to purchase our first property. Douglas made the offer process very easy and straightforward and was always easy to communicate with.
Was this review helpful?
D
Collected on:
I have had a fantastic time with Gilson Gray, I used their services for selling my property, and they were always available, quick to answer and extremely supportive. I have already decided on using their services again when I look to my next home.
It was a pleasure having Alan Craig and the team support me and my family.
Was this review helpful?
Verified review
This review has been left by a verified client who used Gilson Gray Llp.
Yuliya Tsankova
Collected on:
Douglas was very thorough and explained everything that was required from me. Very quick turn around on any questions that I had.
Was this review helpful?
Verified review
This review has been left by a verified client who used Gilson Gray Llp.
Matter Type:
Residential Conveyancing
Rhia
Collected on:
We used Gilson Gray and had the pleasure of dealing with Douglas. He had great, quick communication which has made our process a lot less stressful! Thanks Douglas!
Was this review helpful?
Verified review
This review has been left by a verified client who used Gilson Gray Llp.
Matter Type:
Residential Conveyancing
Glen Muir
Collected on:
Communications have been faultless and made purchasing our first property a breeze.
Was this review helpful?
Verified review
This review has been left by a verified client who used Gilson Gray Llp.
Matter Type:
New home purchases and sales
Michael Dale
Collected on:
I recently worked with Douglas and the team at Gilson Gray to purchase my first home, and I couldn’t be happier with the experience. As a first-time buyer, the process was daunting at times, but Douglas and the team were professional, patient, and supportive throughout.
The bidding process ended up taking longer than expected, but they stayed committed, communicating clearly and regularly to keep me informed every step of the way. Their guidance and expertise helped me feel confident in the decisions I was making, and ultimately helped me secure my first home.
I’m very grateful for their help and would highly recommend Gilson Gray to anyone looking for a reliable, professional service when buying a property.
Was this review helpful?
Verified review
This review has been left by a verified client who used Gilson Gray Llp.
Matter Type:
Purchase and Sale
Jordan Kerr
Collected on:
I dealt with Douglas Hardwick who was very responsive and great while helping me as a first time buyer.
Was this review helpful?
Verified review
This review has been left by a verified client who used Gilson Gray Llp.
Matter Type:
Residential Conveyancing
Alistair Yates
Collected on:
Very helpful with my process in purchasing my first home. Overall happy with the service I received, as Douglas took ownership after the previous lawyer I was assigned left the company.
Was this review helpful?
Blazej
Collected on:
I was extremely disappointed and shocked with the service received from Gilson Gray when trying to buy a property in Fife.
The lack of care they gave was unacceptable and there was a disrespect to us as their client.
You couldn’t get an answer to an email at a responsible timeframe unless you phoned up. Our lawyer always had his answer machine on so couldn’t ever get through to them.
There was no safeguarding for us as a client.
I would stay clear of this company if you are looking to be treated with respect by a lawyer and actually cares for their clients.
Was this review helpful?
Verified review
This review has been left by a verified client who used Gilson Gray Llp.
Matter Type:
Residential Conveyancing
Nicolae
Collected on:
Easy to work with. Quick response. And very professional service l.
Was this review helpful?
D
Collected on:
I used Gilson Gray as suggested by my financial advisor for the sale of my property, I am so thankful they were suggested as I found them fantastic to work with, I already plan on using them for my next property purchase!
Was this review helpful?
Steven
Collected on:
Buying a house is stressful enough, but this solicitor firm made the experience even worse. Their customer service is astoundingly bad, they have a dismissive nature and snide unprofessional tone in emails. Avoid!
Was this review helpful?
Blazej
Collected on:
I was extremely disappointed and shocked with the service received from Gilson Gray when trying to buy a property in Fife.
The lack of care they gave was unacceptable and there was a disrespect to us as their client.
You couldn’t get an answer to an email at a responsible timeframe unless you phoned up. Our lawyer always had his answer machine on so couldn’t ever get through to them.
There was no safeguarding for us as a client.
I would stay clear of this company if you are looking to be treated with respect by a lawyer and actually cares for their clients.
Was this review helpful?
Matter Type:
Residential Conveyancing
Lewys
Collected on:
Gilson Gray assisted me with the sale of my flat and purchase of my house, and I would thoroughly recommend their services. From the outset, Arran Lovell supported me with a valuation and getting my flat on the market, and this support continued through until we accepted an offer. Karen McMillan was hugely helpful and provided great guidance throughout the sale as we overcame some hurdles. Cheryl Edgar then professionally progressed the conveyancing for both the sale and purchase and communicated with us throughout. I would definitely use Gilson Gray again.
Was this review helpful?
Matter Type:
Residential Conveyancing
AJ
Collected on:
I purchased a property from my landlord in April 2025 and Gilson Gray oversaw the sale. While it was a relatively low maintenance sale, they still made the process very straightforward and, crucially, I found them easy to reach and engage with, which isn't always the case with solicitors! As someone from England navigating the Scottish house purchasing process, I was grateful for their walking through with me what was required. As in Scotland you need a solicitor early on in the house purchasing process, I'd recommend reaching out to them if you're starting afresh.
Was this review helpful?
We are a comprehensive law firm, offering expert legal, property and financial services. So whatever stage you are at in your life, we can help you achieve your goals. We support our clients throughout their entire lifetime, so whether it’s corporate law or conveyancing, litigation or family law, our specialised teams will be by your side every step of the way.
