We used Gilson Gray for the sale of our flat in West Didsbury, Manchester. I was appalled by the service provided by this reputable law firm. It took us 6 months to complete, which was very much due to the lack of communication and initiative of the conveyancing assistants involved (Natasha Candlin and Sammy Taylor). We never directly spoke to any of the solicitors working on our file, which, as we are now purchasing another property with a different firm, has made us realise is very odd and unhelpful. It got to the point where I had to call everyday and sometimes multiple times to try and get things sorted. However, every time I called they had no idea what was happening on our sale and had a knock on effect of us paying 8.5% interest, as we switched to a variable rate for those overdue months. Overall, if I could give them 0 stars, I would. For anyone reading this looking for them to represent you on your sale/purchase, go elsewhere - you’ll have far less headaches.