Gilson Gray LLP

01522 503500

At Gilson Gray we strive to support our clients throughout their lifetimes. So whether it's legal matters, property services or financial advice, we're here for you.

Address
Olympic House
995 Doddington Rd
Lincoln
Lincolnshire
LN6 3SE
01522 503500
www.gilsongray.co.uk

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Accreditations

Other locations

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How Gilson Gray LLP Compares

Value for money

This firm - 90%

National Average

Poor Competitive Excellent

Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.

This score has been calculated using up to the last 300 reviews left by clients of Gilson Gray LLP on ReviewSolicitors.

As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Gilson Gray LLP. These questions include:

Value for money (a rating of 1-5)
How much were you initially quoted or how much did you expect to pay?
Approximately how much did you end up spending for the legal services provided (ignoring disbursements and court fees)
Did you think this was underpriced, overpriced or about right?
Overall experience

We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.

Underpriced 0%

Overpriced 13%

About Right 85%

If you would like to read more about how we work with our review data please see our Transparency section.

Satisfied with
outcome of matter

This firm - 91%

National Average

0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Gilson Gray LLP and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.

You can use this data to see how Gilson Gray LLP compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.

As part of our review questionnaire we ask the question:

"Were you satisfied with the outcome of your case?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 91%

No 9%

If you would like to read more about how we work with our review data please see our Transparency section.

Rankings by area of expertise

The rankings below show the areas of expertise that Gilson Gray LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.

Wills, Trusts & Probate

Crime/ Criminal Defence

Professional Negligence

1st / 2

41st / 1221

IT & Intellectual Property

Notary

Banking

Actions against the police

1st / 1

12th / 78

Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.

Review Sources

Client Reviews

4.6/5

Reviews summary

Excellent

1290
Very Good

90
Average

7
Poor

5
Awful

125

Overall experience

Value For Money
Communication
Initial Impressions
Approachability
Documentation Accuracy
Legal knowledge

Chris

October 21, 2024

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Shockingly Bad

I cannot express in words how bad this company is. They are just not accountable for anything. To talk to anyone is completely impossible even today it took over 18 minutes for someone to even pick up the phone only to be told that the person dealing with my sale & purchase is busy and will call me back, in which as normal will not! You can get through to a voicemail on the direct dial number but once again they will not call you back. It is the same with email, they will just not respond.
I was originally recommended to use this company via my estate agent (W H Brown) however from day 1 it has been a series of incompetence, delays, non communication & rudeness. I genuinely cannot express how bad they are.

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Mark

October 16, 2024

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AVOID AT ALL COSTS

Avoid this company at all cost you will never get the property you want to buy with these idiots. 2nd mortgage offer due to expire due to incompetence of this company 12days to email a direct debit mandate to lender and still not been sent. Never get calls returned or emails replied to please take my advice like a lot of other reviews on here and trustpilot. save yourself the stress and avoid at all costs they are as a company not capable of running such firm.

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Housing & Property

Matter Type:

Residential Conveyancing

Dez

October 16, 2024

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awful service

5 Different people contacted me in the first couple of weeks. Some of them told me they would be looking after my house-buying. Finally, I got one who stayed for a while but did not respond quickly. I sent emails with questions and received an email saying she would respond in 48 hours, the quickest was 9 days. I tried ringing to find her answer machine full so I couldn't even leave a message. I rang the main number and they couldn't even get hold of her. I paid for searches to be carried out on the 8th of July but was told in September the searches hadn't been requested. I was finally given a complete exchange date and I was told the morning of completion I needed to pay over £200 to the solicitor. I had paid the bill 1 week previous. I still have had no receipt for the extra money and I still have no clue what it was for.
Very poor communication.
I would not recommend this company to anyone.

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Anjil

October 15, 2024

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Avoid!! Do not use this company

It has been one of the most frustrating experience due continued lack of communication from my conveyancer, Afsha Kanwal. Despite numerous attempts over the past month—including phone calls, voicemails, and several emails—I have yet to receive a single response or update.

It has now been over three months since the application process began, and during this time, Afsha has not responded to any of my communications. This level of unresponsiveness is highly concerning and falls far short of any reasonable standard of customer service.

Furthermore, the seller is becoming increasingly frustrated, and their solicitor has also been unable to obtain any updates, putting the entire transaction at risk. This situation has caused me considerable stress, and I am deeply worried about the potential loss of this property due to the ongoing lack of communication.

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Daniel

October 09, 2024

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Unresponsive & poor overall service

Our experience with Gilson gray has been poor from the beginning. We chose to use Gilson gray when our offer was accepted on a house back in June.
They was recommended by our local estate agents. We have found them to be unresponsive to enquiries for weeks. We are constantly being contacted by our buyers estate agents as they cannot get through or speak to anyone handling our conveyancing. Our first solicitor was unreachable for weeks only to find out she had left the company and nobody let us know. Weeks later we finally got assigned a new solicitor. We are now having the same issues yet again.
We are so close to completion and now all correspondence have yet again ceased! When we call the head office we are promised a call back from someone dealing with our conveyancing but nobody ever responds.
We are extremely unhappy with our choice of solicitors. We are about to lose our buyer as they have lost confidence that they will ever get a moving date.
We expect better service considering the cost of moving.
Extremely unprofessional company! This is still ongoing so maybe this will spark some urgency! Who knows. Guessing the fact they don’t read their emails I can’t imagine they will read this!

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Ash

October 08, 2024

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Awful Serive

Poor communication and feedback to customer, worst Solicitor's i have ever dealt with

A representative from Gilson Gray LLP responded to this review on 09 October, 2024:

We are sorry that you are unhappy with the service we have provided and would like the opportunity to discuss your concerns, rectify any issues and restore your faith in Gilson Gray. We will pass your feedback to Gary Tyman (Head of Conveyancing) and Cherie McBean (Partner in Conveyancing). If you would like to discuss your concerns, please contact gary.tyman@gilsongray.com or Cherie.mcbean@gilsongray.com.

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Ellie

October 05, 2024

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Shocking service.

We had the most awful experience at Gilson Gray. The communication was awful, we have made several complaints - none of which have been resolved. We completed our property sale (after much stress) 2 months ago and are still waiting for any proof of this, despite contacting our solicitor and the complaints department multiple times. Avoid!!

A representative from Gilson Gray LLP responded to this review on 09 October, 2024:

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Housing & Property

Matter Type:

Residential Conveyancing

Darren

October 02, 2024

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Thank you Lucy B!

Our initial conveyancer at Gilson Gray wasn't the best at communication, however half way through she left and our case was passed over to Lucy Blackman. Lucy was superb; helpful, fast at responding to queries and kept us in the loop regarding our house purchase and the legal aspects. Everything was explained clearly with what was required of ourselves and the dates that events would take place. For something as stressful as house buying, Lucy made the conveyancing side easy. Thank you lucy!

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Housing & Property

Matter Type:

Residential Conveyancing

Sophie

October 01, 2024

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Very helpful and informative

We are first time buyers and had Natasha helping us through the process. She was informative and amazing throughout the process, couldn’t recommend enough!

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Annette

September 19, 2024

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House sale

This is the worst solicitors I have ever dealt with for the sale of my mothers property . I was constantly spoken down to and days before completion was told they had not received transfer deed which cost me a very stressful couple of days had I not stepped in would have lost the sale ! I have written with all my concerns and have never received a reply give a wide berth

Do not use! Our buyers used this incompetent company. They have misplaced/lost digital information and request same inquiries 3 times. Requested information that isn't relative to the property. Awful communication when actually communicating. We are in the 5th month and still no sign of completing. Please do not use them as you will regret it.

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Gilson Gray LLP are accredited by

About this branch

Description

We are a comprehensive law firm, offering expert legal, property and financial services. So whatever stage you are at in your life, we can help you achieve your goals. We support our clients throughout their entire lifetime, so whether it’s corporate law or conveyancing, litigation or family law, our specialised teams will be by your side every step of the way.

Regulated by

Legal services

Personal areas of law

Actions against the police
- Actions against the police
- Assault using a Taser gun
- Excessive force or assault
- Human rights breaches
- Malicious prosecution
- Police negligence
- Wrongful arrest or false imprisonment
Clinical Negligence
- Accident and Emergency Claims
- Amputation Negligence Claims
- Anaesthetic Awareness Claims
- Birth Defect and Wrongful Birth Claims
- Birth Injury Claims
- Birth Injury To Mother Claims
- Blood Transfusion Claims
- Bowel Cancer Misdiagnosis Claims
- Breast Cancer Misdiagnosis Claims
- Breast Surgery Compensation Claims
- C. Difficile Claims
- Cancer Misdiagnosis Claims
- Cauda Equina Syndrome Claims
- Cerebral Palsy Claims
- Cervical Cancer Misdiagnosis Claims
- Clinical Negligence
- Cochlear Implant Claims
- Cosmetic Dentistry Claims
- Cosmetic Surgery Claims
- Defective Medical Device Claims
- Dental Negligence
- Dental Negligence Claims
- Dermal Filler Compensation Claims
- Diabetes Claims
- Erb’s Palsy Compensation Claims
- Eye Surgery Claims
- Failed Sterilisation Claims
- Fatal Medical Negligence Claims and Inquests
- Faulty Defibrillator Claims
- Fertility Negligence Claims
- GP Negligence Claims
- Group B Streptococcus Claims
- Hospital Negligence Claims
- Knee Replacement Claims
- Laser Eye Surgery Claims
- Laser Treatment Claims
- Lung Cancer Misdiagnosis Claims
- MRSA Claims
- Medical Misdiagnosis Claims
- Medical Negligence
- Meningitis Misdiagnosis Claims
- Metal-On-Metal Hip Replacement Claims
- Misdiagnosed Miscarriage Claims
- Nerve Damage Claims
- Nerve Injury Claims
- Ophthalmic Negligence Claims
- Oral Cancer Claims
- Orthopaedic Negligence Claims
- Ovarian Cancer Misdiagnosis Claims
- Pancreatic Cancer Misdiagnosis Claims
- Periodontal Disease Claims
- Pregnancy and Gynaecology Injury Claims
- Pressure Sore Claims
- Prostate Cancer Misdiagnosis Claims
- Restorative Dentistry Claims
- Sepsis Negligence Claims
- Skin Cancer Misdiagnosis Claims
- Sorin Stockert 3T Heater-Cooler Claims
- Spinal Surgery Claims
- Stillbirth Compensation Claims
- Stroke Misdiagnosis Claims
- Surgery Compensation Claims
- Surgical and Transvaginal Mesh Claims
- Testicular Cancer Misdiagnosis Claims
Consumer
- Collective Actions
- Consumer Credit
- Consumer Disputes
- Consumer Rights
- Dispute resolution - civil mediation
- Libel and Defamation
- Litigation - Breach of contract
- Litigation - Insurance disputes
- Litigation - M&A and warranty disputes
- Litigation - Product liability claims
- Litigation - Property litigation claims
- Litigation - Trust and pension issues
- Litigation Law
- Malicious falsehood
- NHS Continuing Healthcare Funding
- Pre-publication advice
- Travel - Airlines going out of business
- Travel - Falsely advertised accommodation
- Travel - Holiday Sickness
- Travel - Travel agents going out of business
- Travel - Trip cancellation
- Travel - Unsanitary hotel conditions
- Travel - Volcanic ash disruption
- Travel rights
Crime/ Criminal Defence
- Assault
- Business Crime
- Criminal Damage
- Criminal defence - All
- Domestic violence
- Drugs offences
- Fraud
- Harassment
- Juvenile
- Murder and Manslaughter
- Prison law
- Professional Conduct
- Regulatory Defence
- Sexual allegations including Rape and Sexual Assaults
- Theft
Driving offences
- Appeal driving conviction
- Careless driving
- Convicted in absence
- Dangerous driving
- Dangerous vehicle conditions
- Death By Careless Driving
- Death by dangerous driving
- Discretionary disqualification
- Disqualification removal
- Drink driving
- Driving Whilst Unfit
- Driving Without Due Care
- Driving whilst disqualified
- Driving without a licence
- Driving without insurance
- Drug driving
- Drunk in charge
- Early return of driving licence
- Exceptional Hardship
- Failing to notify DVLA
- Failure to furnish identification
- Failure to provide a blood sample
- Failure to provide a specimen
- Goods vehicles - operators licence
- Goods vehicles - tachograph offences
- Mobile phone offences
- New Driver Provisions
- Notice of intended prosecution
- Recognition of disqualification
- Restoration of licence
- Road rage incidents
- Serious injury by dangerous driving
- Signs and signal offences
- Special Reasons
- Speeding offences
- Stopping and reporting
- Taxi offences
- Taxi offences - illegally plying for hire
- Taxi offences - licensing investigations
- Taxi offences - points and disqualification
- Totting Up Driving Ban
Education
- Education
Employment
- Agency Staff / Temp Workers
- Constructive/Unfair Dismissal
- Disciplinary Hearings
- Discrimination at Work
- Employee Team Moves
- Employment Contracts
- Employment Law
- Equal Pay Disputes
- Family Leave
- Flexible Working
- Gardening Leave
- Harassment/Bullying at Work
- Holiday Pay Issues
- Maternity and Paternity
- Media and Sports
- Military
- Part Time Workers
- Pay Issue
- Pension Law
- Privacy and Data Protection
- Professional Discipline
- Redundancy
- Restrictive Covenants
- Senior Executives
- Settlement Agreements
- Stress at Work
- TUPE
- Tribunal Claims
- UK Employment Laws
- Unfair Dismissal Claims
- Whistleblower Protection
Family Law
- Adoption, Surrogacy, Care and Special Guardianship
- Annulment
- Asset protection and tax mitigation
- Change of name
- Child Abduction
- Child Access
- Child Arrangements Following Divorce
- Child Custody
- Child Law
- Child Maintenance
- Child Relocation After Divorce
- Child contact
- Children
- Children Act proceedings
- Civil Partnership Dissolution
- Civil partnerships
- Cohabitation agreements and disputes
- Cohabitation and Unmarried Relationships
- Collaborative Law
- Divorce
- Divorce After A Brain Or Other Serious Injury
- Divorce Mediation
- Domestic Abuse
- Domestic Violence
- Elderly care
- Elderly care home fees
- Family Mediation
- Family law
- Financial Matters
- Fixed Fee Divorce
- Grandparents' Rights
- High Net Worth Divorce
- Inheritance Act claims
- Injunctions
- International Divorce
- Lasting power of attorney
- Marriage and civil partnerships
- Matrimonial finance
- Out Of Court Divorce
- Parental responsibility, paternity disputes, surrogacy
- Pension and property advice
- Pre and Post Nuptial Agreements
- Separation
- Separation Agreement
- Unmarried Couples' Rights
Housing & Property
- Anti-social Behaviour
- Boundary Disputes
- Buying at auction
- Declarations of trusts
- Deeds of Gifts
- Deeds of easements, variation, deeds of rectifications
- Dilapidation Claims
- Evicting Squatters and Trespassers
- Exclusivity and lock-out agreements
- Extending your Lease
- Housing Associations
- Housing Management
- Housing disputes
- Injunctions
- Investment and buy to let properties
- Landlord and Tenant
- Lease Extensions
- Leasehold properties
- Matrimonial transfers
- Neighbour Disputes
- New home purchases and sales
- Option agreements and conditional contracts
- Planning
- Possession and repossession proceedings
- Property Disputes
- Purchase and Sale
- Remortgaging
- Renting and Tenancy Agreements
- Repossessions
- Residential Conveyancing
- Restrictive Covenants, Easements and Wayleaves
- Right of First Refusal
- Right of Way and Rights to Light
- Right to Manage
- Second charges
- Service Charge Disputes
- Service Charge Recovery
- Tenancy Breaches, Injunctions and Forfeiture Claims
- Tenant Eviction
- Transfer of title
- Transfers of equity
- Transfers of parts of land
- Unpaid Rent, Service or Ground Charges
Human rights
- Human rights
- Judicial review
Immigration
- Administrative reviews, appeals and judicial reviews
- Ancestry visas
- Applications for British citizenship
- Applications for discretionary leave
- Applications to extend leave to remain or for settlement
- Asylum and Deportation
- Asylum applications and appeals
- Citizenship
- Deportation appeals
- EEA Family Permits
- EEA Registration Cards
- EEA Residence Permits
- Entry clearance applications and appeals
- Family Based Visas
- Family Reunion Applications / Appeals
- Family Visit Visa Applications /Appeals
- Further leave to remain applications
- General Visit Visa Applications / Appeals
- Human Rights
- Illegal Workers and Civil Penalties
- Immigration Law
- Indefinite leave to remain applications
- Marriage Applications/Appeals
- Nationality, Citizenship, Registration application
- Partner and family visas
- Re-entry bans
- Refugee Family Reunion
- Settlement Applications and indefinite leave to remain appeals
- Tier 1 (investors, entrepreneurs and exceptional talent)
- Tier 2 (sponsored skilled workers)
- Tier 4 (students)
- Tier 5 (temporary workers)
- UK ancestry
- Visas
Money & Tax
- Debt and Bankruptcy
- Inheritance Tax
- Insolvency and bankruptcy
- Property Holding Structures
- Trusts
Notary
- Notary
Personal Injury
- Accident Abroad
- Accident At Work
- Accidents At Sea And Cruise Injury
- Accidents In Public Places
- Against The Council
- Amputation
- Armed Forces Compensation Scheme
- Asbestos Compensation
- Asbestos Lung Cancer
- Asbestosis
- Back Injury At Work
- Benefits Available To Asbestos Victims
- Broken Bone Or Fracture
- Burns, Scars and Lacerations At Work
- Bus and Coach Accident
- Car Accident
- Car Passenger
- Carpal Tunnel Syndrome
- Children's Accident
- Children's Serious Injury
- Chronic Pain
- Cycling Accident
- Defective Work Equipment
- Diffuse Mesothelioma Payment Scheme
- Dog Bite
- Fall From Height
- Fatal Accident
- Fatal Asbestos
- Gym Injury Compensation
- Head Injury At Work
- Head and Brain Injury
- Holiday Accidents and Illness
- Holiday Sickness and Illness Compensation
- Horse Riding Injury
- Industrial Disease Compensation
- Manual Handling
- Mesothelioma Compensation
- Military Accident Claim
- Military Hearing Loss
- Motor Insurance Policy
- Motorbike Accident
- No Win No Fee
- Noise-Induced Hearing Loss
- Occupational Asthma
- Osteoarthritis
- Pedestrian Accident
- Personal Injury Law
- Pleural Plaques (Scotland)
- Pleural Thickening
- Repetitive Strain Injury
- Road Traffic Accident
- Road Traffic Accident Abroad
- Serious Injury
- Skiing Injury
- Slips, Trips and Falls
- Spinal Injury Compensation
- Sports Injury
- Supermarket Accident
- Terrorism Abroad
- Tinnitus
- Vibration White Finger
- Welfare Issues After Serious Injury
- Whiplash
- Workplace Slip and Trip
Professional Negligence
- Accountants
- Architects
- Barristers
- Engineers
Welfare & Benefits
- Mental Health
- Mental Health - Court of protection
Wills, Trusts & Probate
- Disputed Probate
- Disputed Trusts
- Disputed Wills
- International
- Probate
- Trusts
- Wills

Business areas of law

Agriculture
- Agricultural land for sale or development
- Buying and selling a farm
- Commercial contracts for farming businesses
- Employment of farm workers
- Equestrian property
- Farm partnerships and corporate structures
- Farming disputes
- Veterinary negligence
Banking
- Banking
Charities
- Charities
Commercial Property
- Commercial Leases
- Commercial mortgages
- Developer disputes
- Development plot sales
- Environmental policy law
- Finance
- Investment purchases and Buy to Let
- Landlord and tenant
- Planning law
- Purchase and Sale Of Commercial Property
- Purchase of development land
- Rights of way issues
- Sales or purchases of shops, factories, warehouses, offices and licensed premises
Company & Commercial
- Agency agreements
- Alternative Dispute Resolution (ADR)
- Business structures and joint ventures
- Commercial Contracts and Agreements
- Commercial Law
- Commercial Litigation Matters
- Competition law
- Contract law
- Contractual Disputes
- Corporate Law
- Corporate finance
- Credit Control
- Data Protection
- Debt Recovery
- Employment - business
- Franchising
- Insolvency and Bankruptcy
- Insurance
- Intellectual Property
- Litigation for Holiday and Residential Parks
- Management buyouts
- Merchandising and sponsorship
- Mergers and Acquisitions
- Mis-sold Interest Rate Swap Agreements
- Outsourcing agreements
- Partnership and LLP law
- Sales and Purchases
- Setting up a business
- Share option schemes
- Shareholder Agreements
- Shareholder and Partnership Disputes
- Slander
- Small businesses
- Statutory Demands
- Summary Judgment
- Tax
- Unfair Loan Charges
Construction
- Building contracts and professional appointments
- Construction
- Construction and engineering dispute resolution
- Contracts for the supply, installation and maintenance of specialist mechanical and electrical plant
- Development agreements
- Development loan facilities
- Due diligence audits for banks and other financial institutions
- Engineering contracts
- Facility maintenance agreements
- Framework agreements
- Guarantees and bonds
- In-house training
- Warranties, third party rights and reliance letters
Dispute Resolution
- Mediation
Energy & Transport
- Aviation
- Energy
- Maritime and Shipping
IT & Intellectual Property
- Advertising and Marketing Compliance
- Anti-Counterfeiting and Anti-Piracy
- Computer and IT Law
- Confidential Information, Know-How and Trade Secrets
- Copyright
- Dealing with intellectual property infringements
- Design rights and product designs
- Domain Names
- GDPR
- Intellectual Property Litigation and Dispute Resolution
- Patents
- Personality and Image Rights
- Trade Marks and Designs
Regulations
- Alcohol Licensing
- Environment
- Health and Safety
- Licensing

Book an appointment

Request a callback

Book an appointment

Gilson Gray LLP

Accreditations

Other locations

How Gilson Gray LLP Compares

Value for money

Would recommend tofriends and family

Satisfied withoutcome of matter

Rankings by area of expertise

Review Sources

Reviews summary

Excellent

Very Good

Average

Poor

Awful

Overall experience

Shockingly Bad

AVOID AT ALL COSTS

awful service

Avoid!! Do not use this company

Unresponsive & poor overall service

Awful Serive

Shocking service.

Thank you Lucy B!

Very helpful and informative

House sale

Reviews collected from

shaun

Adam

Parris

Gill

Dexter

Gilson Gray LLP are accredited by

About this branch

Description

Regulated by

Legal services

Personal areas of law

Business areas of law

Would recommend to
friends and family

Satisfied with
outcome of matter