Alice
Collected on:
House sale
Highly recommended! very good and polite, really quick responses when needed!
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At Gilson Gray we strive to support our clients throughout their lifetimes. So whether it's legal matters, property services or financial advice, we're here for you.
Gilson Gray LLP
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Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.
This score has been calculated using up to the last 300 reviews left by clients of Gilson Gray LLP on ReviewSolicitors.
As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Gilson Gray LLP. These questions include:
We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.
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ReviewSolicitors uses our community data to show you how many clients used Gilson Gray LLP and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.
You can use this data to see how Gilson Gray LLP performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.
As part of our review questionnaire we ask the question:
"Would you recommend this firm to somebody else?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
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ReviewSolicitors uses our community data to show you how many clients used Gilson Gray LLP and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.
You can use this data to see how Gilson Gray LLP compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.
As part of our review questionnaire we ask the question:
"Were you satisfied with the outcome of your case?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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The rankings below show the areas of expertise that Gilson Gray LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.
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Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.
Client Reviews
Alice
Collected on:
Highly recommended! very good and polite, really quick responses when needed!
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Matter Type:
Purchase and Sale
Jonathan
Collected on:
I cannot fault the service I received from Thomas and I would like thank him for his understanding, thoroughness and his determination in acheiving the purchase of my house in such a small window. The tight schedule didn't deter Thomas from acheiving the goal. I also applaud his ethics and his comprehensive knowledge in his field. He was clear in his communication and when I needed to speak to him, he was always helpful and hospitable and when I left a voicemail when he was busy with other clients he gave me the confidence that he would always call back.. and he always did.
I would highly recommend Thomas, for the most part, getting the purchase completed in such a tight time frame whilst always remaining true to his profession.
Thank you Thomas, you have one happy client here. Brilliant, just brilliant!
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Roger
Collected on:
Would Highley recommend Hayley Stringwell for dealing with our late fathers house sale. Dealt with very quickly and answered all our questions in a very professional way, nothing too much trouble.
Roger and Celia Creek
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Matter Type:
Residential Conveyancing
Peter
Collected on:
First experience of conveyancers (selling): originally called Sequence Home and then bought out by Gilson Gray. Most of the (many different) people I spoke to were helpful, but it was like dealing with a call centre for your house sale, and the service as a whole was a complete shambles. Documents went missing. People did not know what was on the file. We got asked questions we'd already answered. Almost every call went to voicemail and was not returned. Emails were not answered. Multiple requests for updates just disappeared into the void. We turned around every single question we were relayed within 48 hours only to find that in some cases that information had not been sent back to the Buyers' side for several weeks. The impression I got was of a firm where the staff were just hopelessly swamped because the firm had taken on two or three times the amount of business that they could handle. No criticism of any individuals is intended (many of whom were knowledgeable and helpful) - it was a collective failure. After the buy-out it even got worse. In the last week or so of our sale I got the impression that some new people had been brought in to try to ease the load, but it was too little and too late. Don't chance it.
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Matter Type:
Purchase and Sale
Carlos
Collected on:
We are really happy as we finally reached our flat's completion.
Since Jemima took care of the case, everything went smooth, everything was clear and you could really notice when there were advances in the process, Thank you Jemima and Gilson Gray!
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Matter Type:
Residential Conveyancing
Amanda
Collected on:
We used Gilson Gray for selling a house. Our conveyancer helped make the process easy for us. We were always kept up to date with progress, and any questions we had were answered promptly, both via email and on the phone. We were very happy with the polite, friendly and knowledgeable service we received.
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Elaine
Collected on:
I found the service provided was of a high standard providing a prompt response when i had any questions or concerns.
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Matter Type:
Residential Conveyancing
Peter
Collected on:
We needed to sell mum's house after she was put into nursing care. We'd placed her house in a family protection trust in 2011, but unfortunately by the time we were selling the house the firm of Scottish solicitors who'd been managing the trust had gone into administration the previous year, and we needed to transfer the trust to another company appointed to act as their successors. Unfortunately, that successor company was unable to carry out the conveyancing work themselves, but were able to refer us to Gilson Gray, who were familiar with the background above. Once Gilson Gray were on the case we found them very helpful and communicative, and, aside from one misplaced letter, which we feel may have cost us one prospective sale, were able to guide us through the complex, transatlantic (my fellow trustee lives in the USA) property transfer processes, to good effect. I am particularly grateful to Heather Neil of GGray, who always took care to answer queries and advise us promptly and clearly, through to completion today.
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Matter Type:
Residential Conveyancing
Freddie
Collected on:
We were recommended Gilson Gray through our mortgage broker. Our conveyancer was Danielle Pullen, and she handled our residential property purchase. Danielle was professional who provided clear advice when we had questions, kept us updated on the process and responded very quickly to our correspondence. Had no problem using Gilson Gray, would recommend.
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Dillon
Collected on:
I will honestly say that my experience with Gilson Gray has been mixed, and early on I felt like I didn't have a clear line of sight or communication on what was going on or what was required from me. However, I have to call out Aliza Shafiq who picked up my case late in the process, and was awesome. Super friendly, super informative, clearly had an interest in getting my case completed. She was an absolute pleasure and helped me with my nerves through the process.
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Nikita
Collected on:
An absolutely faultless service. Our solicitor Sally was brilliant throughout and made the process of buying our home an easy one. Everything was done efficiently, resulting in the quickest purchase I’ve experienced. I would highly recommend the team at Gilson Gray, and would definitely use their services again in future.
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Jess
Collected on:
Neelam Mehmi dealt with our move and was proactive, communicative and polite throughout. Highly recommend.
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Francesca
Collected on:
I am very lucky to have fallen into Alice’s hands for the purchase of my home. She’s been incredibly efficient and attentive. She’s completely eased my stress throughout, was always calm and friendly. I could not be more satisfied with my experience with her and her team. Thank you very much.
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Jake
Collected on:
Thomas Herring was dealing with our purchase and sale and he did a great job of sorting everything out!
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Jonathan
Collected on:
Very good service,thank you
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We are a comprehensive law firm, offering expert legal, property and financial services. So whatever stage you are at in your life, we can help you achieve your goals. We support our clients throughout their entire lifetime, so whether it’s corporate law or conveyancing, litigation or family law, our specialised teams will be by your side every step of the way.