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How Hattens Solicitors Limited Compares

Value for money

This firm - 97%
National Average
Poor Competitive Excellent

Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.

This score has been calculated using up to the last 300 reviews left by clients of Hattens Solicitors Limited on ReviewSolicitors.

As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Hattens Solicitors Limited. These questions include:

  • Value for money (a rating of 1-5)
  • How much were you initially quoted or how much did you expect to pay?
  • Approximately how much did you end up spending for the legal services provided (ignoring disbursements and court fees)
  • Did you think this was underpriced, overpriced or about right?
  • Overall experience

We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.

Underpriced 0%
Overpriced 0%
About Right 100%

If you would like to read more about how we work with our review data please see our Transparency section.

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Would recommend to
friends and family

This firm - 98%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Hattens Solicitors Limited and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.

You can use this data to see how Hattens Solicitors Limited performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.

As part of our review questionnaire we ask the question:

"Would you recommend this firm to somebody else?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 98%
No 2%

If you would like to read more about how we work with our review data please see our Transparency section.

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Satisfied with
outcome of matter

This firm - 98%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Hattens Solicitors Limited and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.

You can use this data to see how Hattens Solicitors Limited compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.

As part of our review questionnaire we ask the question:

"Were you satisfied with the outcome of your case?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 98%
No 2%

If you would like to read more about how we work with our review data please see our Transparency section.

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Rankings by area of expertise

The rankings below show the areas of expertise that Hattens Solicitors Limited offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.

Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.

Review Sources

Client Reviews

4.8/5

Reviews summary

  • Excellent

    79
  • Very Good

    4
  • Average

    1
  • Poor

    0
  • Awful

    2

Overall experience

  • Value For Money
  • Communication
  • Initial Impressions
  • Approachability
  • Documentation Accuracy
  • Legal knowledge
Radu

Matter Type:

Residential Conveyancing

Radu

May 21, 2024

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Collected on:

Fantastic service

Emily May helped us with our recent property purchase. She was always helpful and prompt regarding any queries we had. As first time buyers it was confusing at times but Emily guided us at every step. Will definitely use her services in the future

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Jillian Price

Verified review

This review has been left by a verified client who used Hattens Solicitors Limited.

Matter Type:

Residential Conveyancing

Jillian Price

April 03, 2024

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Collected on:

Fantastic Service Provided

Emily May gave a fabulous service when we recently sold our late mothers property.
Nothing was too much trouble to ask Emily, her support, kindness and such friendly approach really helped at a difficult time and was so greatly appreciated.
Would thoroughly recommend Emily

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Barbara

Matter Type:

Lasting power of attorney

Barbara

April 01, 2024

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Collected on:

Power of Attorney

I was extremely happy with the service provided after my husband died, wills, Power of Attorney and related legal affairs. Big thanks to Leonie Adams and her team, many thanks, Barbara Edwards

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Paul

Matter Type:

Probate

Paul

January 03, 2024

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Collected on:

Fantastic service

Having to deal with the sudden death was an extremely difficult time for our family but Leonie Adams, assisted by Emily May made the whole process of dealing with probate and the sale of property from the estate easy for us. They regularly kept us informed of what was happening and ensured that the matter was dealt with expeditiously. Our family will always be grateful for their support and

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Angela

Matter Type:

Residential Conveyancing

Angela

September 25, 2023

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Collected on:

House Sale

Emily handled our house sale and was always contactable either by phone or email. We found her calm and professional and would be happy to instruct her on further business we may have in the future. Thank you Emily!
Angela & Stuart

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Adam

Matter Type:

Residential Conveyancing

Adam

July 10, 2023

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Collected on:

Great Service!

We have used Hattens for two property transactions and both times the service from Emily has been great. Emily always kept us up top date and was highly efficient to get both transactions to completion. We will always use Hattens going forward. Many thanks! Adam & Anna

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Sharon

Matter Type:

Dispute resolution - civil mediation

Sharon

June 29, 2023

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Collected on:

Excellent service

Sahdia is an extremely friendly solicitor which is so reassuring when you’re dealing with important issues in life. She kept me updated at all times and is a very professional and competent solicitor. I felt like she really cared about the situation we were in and I would like to say a huge thank you.

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Colin

Matter Type:

Residential Conveyancing

Colin

June 27, 2023

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Collected on:

Excellent Solicitor - Highly Recommended

We have recently used the services of Hattens Solicitors in Grays (Emily May) for our recent sale and purchase.

We were extremely satisfied with the service we received from Hattens, we were kept fully informed of the progress of our transactions at all times which were handled in quick and efficent manner.

We highly recommend the services provided by this solicitor.

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Lee

Matter Type:

Residential Conveyancing

Lee

June 16, 2023

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Collected on:

Excellent Service

Superb communication throughout. Emily was thorough and understanding at every turn of our house sale. Highly recommended.

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DAVID

Matter Type:

Residential Conveyancing

DAVID

May 01, 2023

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Collected on:

THANK YOU SO MUCH FOR ALL YOUR SUPPORT

THANK YOU SO MUCH FOR ALL YOUR SUPPORT GIVEN TO ME WITH & 1997 WIFE OUR PROPERTY! REGARDS DAVID & SARAH

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Reviews collected from

Sara

Sara

September 13, 2024

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Collected on:

Sara

Staff are lovely especially Justine and Jenny they were amazing, extremely efficient and always contactable which made our house move stress free!!!
Will writing service was great too.

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Maureen

Matter Type:

Lasting power of attorney

Maureen

August 24, 2024

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Collected on:

Maureen

Very helpfull in at power of attorney

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T

T

August 09, 2024

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Collected on:

A client

I have used this solicitors twice and both times there has always been issues

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j

j

May 30, 2024

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Collected on:

A client

Very unprofessional and rude receptionist. I called to cancel my appointment but my appointment wasn’t even booked she couldn’t find it in her diary.

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M

Matter Type:

Residential Conveyancing

M

May 30, 2024

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Collected on:

A client

I would like to say a huge thank you to Jennie & Justine at Hattens for all their efforts in the sale of our property. I genuinely couldn’t have asked for better legal support. Both Jennie and Justine were always at the end of the phone or email, and dealt with, what was a difficult transaction, so incredibly well. Jennie’s guidance and professionalism is invaluable and I wouldn’t hesitate to recommend Hattens to anyone.
Outstanding service. Thank you once again.

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Hattens Solicitors Limited are accredited by

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About this branch

Description

Hattens Solicitors Limited have been at the heart of the Thurrock community for over 150 years. Our staff are friendly, approachable and caring. The advice our solicitors give will always be clearly explained without the legal jargon. Hattens Solicitors Limited pride ourselves on our clients best interests always coming first. At Hattens Solicitors Limited we offer a wide range of services for business clients, from starting a business, entering into a partnership, to selling a company and more. We also offer services for individuals and families, we want to help you through all stages of life, be it buying your first home, selling your current home and buying a new home, a family breakdown or planning for later life including will writing and tax planning.

Practice areas

Housing & Property Boundary Disputes Buying at auction Declarations of trusts Deeds of easements, variation, deeds of rectifications Extending your Lease Investment and buy to let properties Landlord and Tenant Lease Extensions Leasehold properties Matrimonial transfers New home purchases and sales Option agreements and conditional contracts Purchase and Sale Remortgaging Residential Conveyancing Transfers of equity Transfers of parts of land Wills, Trusts & Probate Disputed Probate Probate Trusts Wills Family Law Adoption, Surrogacy, Care and Special Guardianship Change of name Child Access Child Arrangements Following Divorce Child Custody Child Law Child Maintenance Child Relocation After Divorce Child contact Children Children Act proceedings Civil Partnership Dissolution Civil partnerships Cohabitation agreements and disputes Cohabitation and Unmarried Relationships Collaborative Law Divorce Domestic Abuse Domestic Violence Family law Financial Matters Fixed Fee Divorce High Net Worth Divorce Injunctions Lasting power of attorney Legal aid Marriage and civil partnerships Parental responsibility, paternity disputes, surrogacy Pre and Post Nuptial Agreements Separation Separation Agreement Social Services Employment Settlement Agreements Commercial Property Commercial Leases Commercial mortgages Development plot sales Investment purchases and Buy to Let Landlord and tenant Purchase and Sale Of Commercial Property Purchase of development land Rights of way issues Sales or purchases of shops, factories, warehouses, offices and licensed premises

Regulated by

Solicitors Regulation Authority

Legal services

Personal areas of law

  • Employment
    • Settlement Agreements
  • Family Law
    • Adoption, Surrogacy, Care and Special Guardianship
    • Change of name
    • Child Access
    • Child Arrangements Following Divorce
    • Child Custody
    • Child Law
    • Child Maintenance
    • Child Relocation After Divorce
    • Child contact
    • Children
    • Children Act proceedings
    • Civil Partnership Dissolution
    • Civil partnerships
    • Cohabitation agreements and disputes
    • Cohabitation and Unmarried Relationships
    • Collaborative Law
    • Divorce
    • Domestic Abuse
    • Domestic Violence
    • Family law
    • Financial Matters
    • Fixed Fee Divorce
    • High Net Worth Divorce
    • Injunctions
    • Lasting power of attorney
    • Legal aid
    • Marriage and civil partnerships
    • Parental responsibility, paternity disputes, surrogacy
    • Pre and Post Nuptial Agreements
    • Separation
    • Separation Agreement
    • Social Services
  • Housing & Property
    • Boundary Disputes
    • Buying at auction
    • Declarations of trusts
    • Deeds of easements, variation, deeds of rectifications
    • Extending your Lease
    • Investment and buy to let properties
    • Landlord and Tenant
    • Lease Extensions
    • Leasehold properties
    • Matrimonial transfers
    • New home purchases and sales
    • Option agreements and conditional contracts
    • Purchase and Sale
    • Remortgaging
    • Residential Conveyancing
    • Transfers of equity
    • Transfers of parts of land
  • Wills, Trusts & Probate
    • Disputed Probate
    • Probate
    • Trusts
    • Wills

Business areas of law

  • Commercial Property
    • Commercial Leases
    • Commercial mortgages
    • Development plot sales
    • Investment purchases and Buy to Let
    • Landlord and tenant
    • Purchase and Sale Of Commercial Property
    • Purchase of development land
    • Rights of way issues
    • Sales or purchases of shops, factories, warehouses, offices and licensed premises
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