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How BTMK Solicitors Compares

Value for money

This firm - 91%
National Average
Poor Competitive Excellent

Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.

This score has been calculated using up to the last 300 reviews left by clients of BTMK Solicitors on ReviewSolicitors.

As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using BTMK Solicitors. These questions include:

  • Value for money (a rating of 1-5)
  • How much were you initially quoted or how much did you expect to pay?
  • Approximately how much did you end up spending for the legal services provided (ignoring disbursements and court fees)
  • Did you think this was underpriced, overpriced or about right?
  • Overall experience

We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.

Underpriced 0%
Overpriced 9%
About Right 90%

If you would like to read more about how we work with our review data please see our Transparency section.

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Would recommend to
friends and family

This firm - 96%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used BTMK Solicitors and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.

You can use this data to see how BTMK Solicitors performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.

As part of our review questionnaire we ask the question:

"Would you recommend this firm to somebody else?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 96%
No 4%

If you would like to read more about how we work with our review data please see our Transparency section.

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Satisfied with
outcome of matter

This firm - 93%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used BTMK Solicitors and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.

You can use this data to see how BTMK Solicitors compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.

As part of our review questionnaire we ask the question:

"Were you satisfied with the outcome of your case?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 93%
No 7%

If you would like to read more about how we work with our review data please see our Transparency section.

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Rankings by area of expertise

The rankings below show the areas of expertise that BTMK Solicitors offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.

Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.

Review Sources

Client Reviews

4.7/5

Reviews summary

  • Excellent

    560
  • Very Good

    27
  • Average

    7
  • Poor

    5
  • Awful

    36

Overall experience

  • Value For Money
  • Communication
  • Initial Impressions
  • Approachability
  • Documentation Accuracy
  • Legal knowledge
Daisy

Matter Type:

New home purchases and sales

Daisy

April 05, 2024

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First Home

Jane Webb & her team helped us with our house purchase. Jane and both Karens were very knowledgeable and extremely helpful by email and phone, always promptly addressing any queries.
We felt very confident using their services and I'm really pleased we did.

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Anonymous

Verified review

This review has been left by a verified client who used BTMK Solicitors Limited.

Anonymous

February 05, 2024

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Collected on:

Thank you!

I’d like to thank Jaime-Lee for her support and help over the past 14 months.
The process was an extremely anxious and stressful time and had lasted somewhat longer than I had hoped.
I do not think I could have reached the end goal without Jaime-Lee’s knowledge, transparency and support over this time.
It was worth every penny!
Thank you again.

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Emily

Emily

February 05, 2024

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Thank you!

I’d like to thank Jaime-Lee for her support and help over the past 14 months.
The process was an extremely anxious and stressful time and had lasted somewhat longer than I had hoped.
I do not think I could have reached the end goal without Jaime-Lee’s knowledge, transparency and support over this time.
It was worth every penny!
Thank you Again.
Emily

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Anonymous

Verified review

This review has been left by a verified client who used BTMK Solicitors Limited.

Anonymous

September 13, 2023

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dissolution of civil partnership

Jaime-Lee John, a specialist in Family Law, helped guide me through a most awful time in my life. Her support, patience, understanding and guidance helped keep me going when I was overwhelmed by the complicated process and legal jargon.

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Ria

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This review has been left by a verified client who used BTMK Solicitors Limited.

Ria

July 04, 2023

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Family court case

I had Jaime-Lee as my solicitor throughout my court case and she was absolutely amazing! She was very helpful and supportive! She is easy to contact and always replies within good time! I don’t know what I would’ve done without her! Very happy with my experience with her and I would highly recommend her to anyone!

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Aleksandar

Verified review

This review has been left by a verified client who used BTMK Solicitors Limited.

Matter Type:

Divorce

Aleksandar

April 18, 2023

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Outstanding! Highly recommend

Jamie-Lee is excellent, approachable, committed and I would highly recommend her. She can explain things in an easy and clear way. Communication was brilliant, first class, and all questions answered promptly. Jamie-Lee's expertise, knowledge and professionalism helped me to negotiate and move on with my divorce. A very big thank you!

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Anonymous

Verified review

This review has been left by a verified client who used BTMK Solicitors Limited.

Anonymous

April 14, 2023

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Outstanding

Jamie-Lee is excellent, approachable, committed and I would highly recommend her. She can explain things in an easy and clear way. Communication was brilliant, first class, and all questions answered promptly. Jamie-Lee's expertise, knowledge and professionalism helped me to negotiate and move on with my divorce. A very big thank you!

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Shenon

Shenon

March 03, 2023

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A great timely and helpful experience.

I came through to BTMK after leaving another solicitor due to poor service. Thank you to Jane Webb, Karen Mitchell and the team who took my conveyancing file through to completion in a short span of time. Very happy with the service.

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Zoe Lauren

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This review has been left by a verified client who used BTMK Solicitors Limited.

Zoe Lauren

February 10, 2023

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Name Change

Very quick and efficient.
Have used BTMK for house sales and buying, always been smooth transition.
Would happily recommend.

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Alan

Matter Type:

Residential Conveyancing

Alan

January 27, 2023

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Excellent Conveyancing service from BTMK

BTMK are fantastic! Karen and her team are incredibly professional, efficient, knowledgeable and helpful. Their communication is second to none & I was kept up to date every step of the way with the sale of a property. I have used BTMK now three times in the last 12 years for conveyancing services and for probate. They have impressed me every time. Thank you so much to Karen and her team. I have and will always continue to recommend BTMK to friends.

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Reviews collected from

Adrian

Adrian

July 29, 2021

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Adrian

Very friendly and helpful excellent service

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Barbara

Barbara

February 21, 2020

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Barbara

Was so pleased with this Solicitors explain everything.

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Luisa

Luisa

January 02, 2020

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Luisa

Extremely informative and helpful

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Chris

Chris

March 16, 2019

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Chris

Had the pleasure of dealing with BTMK Todmans just recently over some commercial matters, I found them to be very knowledgeable, professional & efficient in the way they handled my business, will definitely recommend them to all.. Great effort.

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Paul

Paul

March 05, 2019

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Paul

BTMK Todmans are my go to solicitors for all personal and commercial matters. I've used BTMK for over 10 years and have always found them to be extremely good.

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BTMK Solicitors are accredited by

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About this branch

Description

Many years ago, there were four leading law firms based in South Essex. Travell Horner, Bates & Partners, Twitchen & Musters, and finally Robinson & Kelly. The first two, Travell Horner and Bates & Partners merged and became Bates Travell, and then the other two superb law firms Twitchen & Musters and Robinson Kelly also came together to become Twitchen, Musters, Robinson & Kelly – which was a bit of a mouthful so they became TMK Solicitors in due course. These two exceptional legal practices continued until they decided to join forces and became the BTMK that we know and love today.

Practice areas

All areas of personal law such as family & matrimonial, litigation & dispute resolution, professional negligence, childcare, employment law, insolvency, personal injury & clinical negligence, wills, probate, trusts & inheritance, injunctions, contentious probate and will disputes. All areas of commercial and business related law such as commercial property (buying, selling, entering into, disposing), business sales and acquisitions, commercial litigation and dispute resolution, intellectual property, insolvency and winding-up procedures, injunctions and employer related employment work.

Regulated by

Solicitors Regulation Authority

Legal services

Personal areas of law

  • Clinical Negligence
    • Accident and Emergency Claims
    • Amputation Negligence Claims
    • Anaesthetic Awareness Claims
    • Birth Defect and Wrongful Birth Claims
    • Birth Injury Claims
    • Birth Injury To Mother Claims
    • Blood Transfusion Claims
    • Bowel Cancer Misdiagnosis Claims
    • Breast Cancer Misdiagnosis Claims
    • Breast Surgery Compensation Claims
    • C. Difficile Claims
    • Cancer Misdiagnosis Claims
    • Cauda Equina Syndrome Claims
    • Cerebral Palsy Claims
    • Cervical Cancer Misdiagnosis Claims
    • Clinical Negligence
    • Cochlear Implant Claims
    • Cosmetic Dentistry Claims
    • Cosmetic Surgery Claims
    • Defective Medical Device Claims
    • Dental Negligence
    • Dental Negligence Claims
    • Dermal Filler Compensation Claims
    • Diabetes Claims
    • Erb’s Palsy Compensation Claims
    • Eye Surgery Claims
    • Failed Sterilisation Claims
    • Fatal Medical Negligence Claims and Inquests
    • Faulty Defibrillator Claims
    • Fertility Negligence Claims
    • GP Negligence Claims
    • Group B Streptococcus Claims
    • Hospital Negligence Claims
    • Knee Replacement Claims
    • Laser Eye Surgery Claims
    • Laser Treatment Claims
    • Lung Cancer Misdiagnosis Claims
    • MRSA Claims
    • Medical Misdiagnosis Claims
    • Medical Negligence
    • Meningitis Misdiagnosis Claims
    • Metal-On-Metal Hip Replacement Claims
    • Misdiagnosed Miscarriage Claims
    • Nerve Damage Claims
    • Nerve Injury Claims
    • Ophthalmic Negligence Claims
    • Oral Cancer Claims
    • Orthopaedic Negligence Claims
    • Ovarian Cancer Misdiagnosis Claims
    • Pancreatic Cancer Misdiagnosis Claims
    • Periodontal Disease Claims
    • Pregnancy and Gynaecology Injury Claims
    • Pressure Sore Claims
    • Prostate Cancer Misdiagnosis Claims
    • Restorative Dentistry Claims
    • Sepsis Negligence Claims
    • Skin Cancer Misdiagnosis Claims
    • Sorin Stockert 3T Heater-Cooler Claims
    • Spinal Surgery Claims
    • Stillbirth Compensation Claims
    • Stroke Misdiagnosis Claims
    • Surgery Compensation Claims
    • Surgical and Transvaginal Mesh Claims
    • Testicular Cancer Misdiagnosis Claims
  • Consumer
    • Consumer Disputes
    • Consumer Rights
    • Litigation - Breach of contract
    • Litigation - Insurance disputes
    • Litigation - M&A and warranty disputes
    • Litigation - Product liability claims
    • Litigation - Property litigation claims
    • Litigation - Trust and pension issues
    • Litigation Law
    • Travel rights
  • Employment
    • Agency Staff / Temp Workers
    • Constructive/Unfair Dismissal
    • Disciplinary Hearings
    • Discrimination at Work
    • Employee Team Moves
    • Employment Contracts
    • Equal Pay Disputes
    • Family Leave
    • Flexible Working
    • Gardening Leave
    • Harassment/Bullying at Work
    • Holiday Pay Issues
    • Maternity and Paternity
    • Media and Sports
    • Part Time Workers
    • Pension Law
    • Privacy and Data Protection
    • Professional Discipline
    • Redundancy
    • Restrictive Covenants
    • Senior Executives
    • Settlement Agreements
    • Stress at Work
    • TUPE
    • Tribunal Claims
    • UK Employment Laws
    • Unfair Dismissal Claims
    • Whistleblower Protection
  • Family Law
    • Adoption, Surrogacy, Care and Special Guardianship
    • Asset protection and tax mitigation
    • Child Arrangements Following Divorce
    • Child Law
    • Child Relocation After Divorce
    • Child contact
    • Children
    • Children Act proceedings
    • Civil Partnership Dissolution
    • Civil partnerships
    • Cohabitation agreements and disputes
    • Cohabitation and Unmarried Relationships
    • Collaborative Law
    • Divorce After A Brain Or Other Serious Injury
    • Domestic Abuse
    • Family Mediation
    • Family law
    • Financial Matters
    • Grandparents' Rights
    • Inheritance Act claims
    • Injunctions
    • Matrimonial finance
    • Out Of Court Divorce
    • Parental responsibility, paternity disputes, surrogacy
    • Pension and property advice
    • Pre and Post Nuptial Agreements
    • Separation
    • Separation Agreement
    • Social Services
    • Unmarried Couples' Rights
  • Housing & Property
    • Boundary Disputes
    • Buying at auction
    • Declarations of trusts
    • Deeds of Gifts
    • Deeds of easements, variation, deeds of rectifications
    • Dilapidation Claims
    • Evicting Squatters and Trespassers
    • Exclusivity and lock-out agreements
    • Extending your Lease
    • Freehold Enfranchisement
    • Housing disputes
    • Injunctions
    • Investment and buy to let properties
    • Landlord and Tenant
    • Lease Extensions
    • Leasehold properties
    • Matrimonial transfers
    • Neighbour Disputes
    • New home purchases and sales
    • Option agreements and conditional contracts
    • Possession and repossession proceedings
    • Property Disputes
    • Purchase and Sale
    • Remortgaging
    • Renting and Tenancy Agreements
    • Repossessions
    • Residential Conveyancing
    • Restrictive Covenants, Easements and Wayleaves
    • Right of First Refusal
    • Right of Way and Rights to Light
    • Right to Manage
    • Service Charge Disputes
    • Service Charge Recovery
    • Tenancy Breaches, Injunctions and Forfeiture Claims
    • Tenant Eviction
    • Transfer of title
    • Transfers of equity
    • Transfers of parts of land
    • Unpaid Rent, Service or Ground Charges
  • Money & Tax
    • Debt and Bankruptcy
    • Inheritance Tax
    • Insolvency and bankruptcy
    • Trusts
  • Personal Injury
    • Against The Council
    • Benefits Available To Asbestos Victims
    • Diffuse Mesothelioma Payment Scheme
    • Gym Injury Compensation
    • Personal Injury Law
    • Sports Injury
    • Welfare Issues After Serious Injury
  • Professional Negligence
    • Barristers
    • Financial advisors
    • IT professionals
    • Insurance brokers
    • Professional trustees
    • Valuers
  • Wills, Trusts & Probate
    • Disputed Probate
    • Disputed Trusts
    • Disputed Wills
    • International
    • Probate
    • Trusts
    • Wills

Business areas of law

  • Commercial Property
    • Commercial Leases
    • Commercial mortgages
    • Developer disputes
    • Development plot sales
    • Environmental policy law
    • Finance
    • Investment purchases and Buy to Let
    • Landlord and tenant
    • Purchase and Sale Of Commercial Property
    • Purchase of development land
    • Rights of way issues
    • Sales or purchases of shops, factories, warehouses, offices and licensed premises
  • Company & Commercial
    • Agency agreements
    • Alternative Dispute Resolution (ADR)
    • Asset Tracing
    • Business structures and joint ventures
    • Commercial Law
    • Commercial Litigation Matters
    • Competition law
    • Contractual Disputes
    • Corporate Law
    • Corporate finance
    • Credit Control
    • Data Protection
    • Debt Recovery
    • Employment - business
    • Franchising
    • Insolvency and Bankruptcy
    • Intellectual Property
    • Management buyouts
    • Merchandising and sponsorship
    • Mergers and Acquisitions
    • Mis-sold Interest Rate Swap Agreements
    • Partnership and LLP law
    • Sales and Purchases
    • Setting up a business
    • Share option schemes
    • Shareholder Agreements
    • Shareholder and Partnership Disputes
    • Statutory Demands
    • Summary Judgment
    • Tax
    • Unfair Loan Charges
  • Construction
    • Building contracts and professional appointments
    • Construction
    • Construction and engineering dispute resolution
    • Contracts for the supply, installation and maintenance of specialist mechanical and electrical plant
    • Development agreements
    • Development loan facilities
    • Due diligence audits for banks and other financial institutions
    • Engineering contracts
    • Facility maintenance agreements
    • Guarantees and bonds
    • Warranties, third party rights and reliance letters
  • Dispute Resolution
    • Mediation
  • IT & Intellectual Property
    • Advertising and Marketing Compliance
    • Anti-Counterfeiting and Anti-Piracy
    • Computer and IT Law
    • Confidential Information, Know-How and Trade Secrets
    • Copyright
    • Dealing with intellectual property infringements
    • Design rights and product designs
    • Domain Names
    • GDPR
    • Intellectual Property Litigation and Dispute Resolution
    • Patents
    • Personality and Image Rights
    • Trade Marks and Designs
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