Carmen
Carmen
I would like to thank the Rubin Lewis O’Brien Solicitors, especially to Chris Lewis for all his support and for all the good advices that he gave me. His efforts brought me a positive outcome.
Rubin Lewis O'brien LLP
Breach of Court Order
|
199 Total Company Reviews
Breach of Court Order
|
199 Total Company Reviews
Pendragon House, General Rees Square, Cwmbran, Gwent, NP44 1AJ
Accepting new clients
Pendragon House, General Rees Square, Cwmbran, Gwent, NP44 1AJ
Regulated by:
The Solicitors Regulation Authority
Regulator ID: 484893
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Rubin Lewis O'brien LLP Review Scores & Client Satisfaction Overview
Excellent
Value for
Money
Money
Value for money
9%
above national average
About this score
This rating is based on verified client feedback and compares how this firm’s value for money is perceived against the national average. In legal services, value for money is not about being the cheapest option, but about whether clients feel the service, expertise, and outcome justified the cost. This comparison helps place client experiences in context when choosing a law firm.
9% above
national average
Success
Rate
Rate
Satisfied with outcome
13%
above national average
About this score
This rating is based on client feedback and compares how satisfied people were with the result of their legal matter against the national average for similar legal services. While every case is different and outcomes can depend on the law, the facts, and decisions made by courts or tribunals, this comparison is designed to be like for like.
When a firm has a large number of reviews, individual case differences tend to balance out over time. This makes the national average a useful benchmark for understanding how often clients feel the result achieved was fair and appropriate for their situation. Even small differences from the average can therefore reflect a meaningful difference in the overall standard of legal service provided.
13% above
national average
Would
Recommend
Recommend
Would recommend to friends and family
14%
above national average
About this score
This score shows how likely clients are to recommend this law firm to friends or family, based on verified reviews and compared with the national average. In legal matters, recommendations are usually based on trust, clarity of advice, and how supported clients felt throughout their case. This comparison helps show how consistently a firm meets those expectations.
14% above
national average
Communication
4.7/5
Initial Impressions
4.7/5
Approachability
4.7/5
Documentation Accuracy
4.7/5
Legal Knowledge
4.8/5
Value for money
4.6/5
Accreditations
Rubin Lewis O'brien LLP are accredited by
Trading names:
•
Rubin Lewis O'Brien Solicitors
Description
Rubin Lewis O’Brien is a solicitor's firm based in Cwmbran town centre. We provide a wide range of legal services for both individuals and businesses and we pride ourselves on providing a high level of service for each and every client, with a focus on proving clear, concise and practical legal advice.
Rankings by area of expertise
The rankings below show the areas of expertise that Rubin Lewis O'brien LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.
Rubin Lewis O'brien LLP Review Scores & Client Satisfaction Overview
Excellent
Value for
Money
Money
Value for money
7%
above national average
About this score
This rating is based on verified client feedback and compares how this firm’s value for money is perceived against the national average. In legal services, value for money is not about being the cheapest option, but about whether clients feel the service, expertise, and outcome justified the cost. This comparison helps place client experiences in context when choosing a law firm.
7% above
national average
Success
Rate
Rate
Satisfied with outcome
10%
above national average
About this score
This rating is based on client feedback and compares how satisfied people were with the result of their legal matter against the national average for similar legal services. While every case is different and outcomes can depend on the law, the facts, and decisions made by courts or tribunals, this comparison is designed to be like for like.
When a firm has a large number of reviews, individual case differences tend to balance out over time. This makes the national average a useful benchmark for understanding how often clients feel the result achieved was fair and appropriate for their situation. Even small differences from the average can therefore reflect a meaningful difference in the overall standard of legal service provided.
10% above
national average
Would
Recommend
Recommend
Would recommend to friends and family
10%
above national average
About this score
This score shows how likely clients are to recommend this law firm to friends or family, based on verified reviews and compared with the national average. In legal matters, recommendations are usually based on trust, clarity of advice, and how supported clients felt throughout their case. This comparison helps show how consistently a firm meets those expectations.
10% above
national average
Communication
4.6/5
Initial Impressions
4.6/5
Approachability
4.6/5
Documentation Accuracy
4.6/5
Legal Knowledge
4.6/5
Value for money
4.5/5
Accreditations
Rubin Lewis O'brien LLP are accredited by
Trading names:
•
Rubin Lewis O'Brien Solicitors
Description
Rubin Lewis O’Brien is a solicitor's firm based in Cwmbran town centre. We provide a wide range of legal services for both individuals and businesses and we pride ourselves on providing a high level of service for each and every client, with a focus on proving clear, concise and practical legal advice.
Rankings by area of expertise
The rankings below show the areas of expertise that Rubin Lewis O'brien LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.
Housing & Property
1 / 2
Family Law
1 / 4
Commercial Property
1 / 1
Wills, Trusts & Probate
1 / 2
Child Law
1 / 1
Crime/ Criminal Defence
1 / 1
Auction Law
1 / 1
Agriculture
1 / 1
Employment
1 / 1
Personal Injury
1 / 1
Consumer
1 / 1
Inheritance Law
1 / 1
Company & Commercial
1 / 1
Court of Protection and Deputyship
1 / 1
Clinical Negligence
1 / 1
Disability Law
1 / 1
Equality Law
1 / 1
Equity Law
1 / 1
Money & Tax
1 / 1
Local
1 / 3
Housing & Property
534 / 4,769
Family Law
387 / 4,221
Commercial Property
396 / 3,667
Wills, Trusts & Probate
472 / 3,761
Child Law
335 / 1,638
Crime/ Criminal Defence
239 / 2,139
Auction Law
84 / 286
Agriculture
156 / 819
Employment
372 / 3,621
Personal Injury
274 / 2,653
Consumer
336 / 4,416
Inheritance Law
175 / 676
Company & Commercial
373 / 4,185
Court of Protection and Deputyship
56 / 575
Clinical Negligence
227 / 1,246
Disability Law
137 / 602
Equality Law
214 / 1,097
Equity Law
149 / 570
Money & Tax
279 / 1,952
National
524 / 11,165
Contact & Locations - Rubin Lewis O'brien LLP
Opening hours
| Monday | 09:00–17:00 | |
| Tuesday | 09:00–17:00 | |
| Wednesday | 09:00–17:00 | (Open) |
| Thursday | 09:00–17:00 | |
| Friday | 09:00–17:00 | |
| Saturday | (Closed) | |
| Sunday | (Closed) |
Pendragon House, General Rees Square, Cwmbran, Gwent, NP44 1AJ
Reviews
4.7
/5
59 Reviews
Filter your results
Star rating
Review Source
Rating
Review Source
Clients say
What clients say about Rubin Lewis O'brien LLP
Clients praise the firm for expertise in personal injury, conveyancing, litigation and wills/executor work, with strong legal knowledge and successful outcomes. They value clear, practical advice, attention to detail and effective case management. Soft skills repeatedly highlighted include professionalism, approachability, empathy, patience, reassurance and strong communication when responsive; clients also appreciate a friendly, personable manner and commitment that eases stressful processes.
professional
approachable
excellent service
helpful guidance
highly recommended
attention to detail
friendly service
knowledgeable
efficient
stress‑free process
ReviewSolicitors Review List
Darryl Spiers
Concerns About Solicitor's Conduct and Expertise
After I went to the solicitor, I was really disappointed. He didn’t ask me for permission before having the trainee solicitor stay in the room, which I thought was unprofessional and really lacked basic courtesy. What’s more, he seemed out of his depth—when I brought up the Misrepresentation Act, he told me he hadn’t used it in years, which struck me as odd since it’s a cornerstone of British law. I just felt, at that point, he was really out of his depth.
A representative from Rubin Lewis O'brien LLP responded to this review
It is a shame that you posted this review without firstly affording us the opportunity to address your concerns. We welcome all feedback but would stress that the assessment of your case was given with your best interests in mind and to hopefully save you the further cost of pursuing a claim which would be difficult in the circumstances.
Samantha Jane
Verified
This review was submitted by a verified client of Rubin Lewis O'brien LLP.
Family Law
Divorce
Absolutely recommend using Rubin Lewis O'Brien as they were extremely helpful and guided me through a process I was dreading. Victoria Murphy was an absolute pleasure to work with and put my worries at ease.
A representative from Rubin Lewis O'brien LLP responded to this review
Thank you for your lovely review Samantha. I have shared your feedback with Victoria.
Lee Grey
Verified
This review was submitted by a verified client of Rubin Lewis O'brien LLP.
Family Law
Worth every penny!
From start to finish was a dream , any concerns about my case were answered quickly and efficiently, I walked into court nervous and not sure how it would work out but the firm made my personal case run smoothly with a complete break down along the way and constant reassurance. I understand that not every case is the same but for me I couldn’t fault them.
A representative from Rubin Lewis O'brien LLP responded to this review
Thank you for your review Lee. Much appreciated. I have passed your feedback onto the team.
Natalie young
Verified
This review was submitted by a verified client of Rubin Lewis O'brien LLP.
Non molestration order
Fast, committed. Made the process very easy with legal aid, communication was fantastic ... would highly recommend
A representative from Rubin Lewis O'brien LLP responded to this review
Thank you Natalie for your lovely review. I have passed your feedback onto the team.
Other Reviews
bt
A client
Friendly and professional service received from Chris Lewis and Lily Barker. Highly recommended.
A representative from Rubin Lewis O'brien LLP responded to this review
Thank you for your kind review.
Annie
Annie
My kids required a duty solicitor and got Mark. Seems he did ok on the day, but in an extremely volatile situation afterwards where further help and support was sought and pleaded for - no response in any shape or form. Distressing to say the least where the professionals are so unprofessional and uncaring.
A representative from Rubin Lewis O'brien LLP responded to this review
As you will see from our website, we have no employees called Mark and have not taken on any duty solicitor work since 30th September 2025. If you would like us to make some enquiries, please contact our office and ask to speak to the Practice Manager.
Mónica
Family Law
Mónica
Very professional, good advice. At the family law department, they know what they're doing. Very kind and very professional.
A representative from Rubin Lewis O'brien LLP responded to this review
Thank you Monica for your lovely review for our Family department. Much appreciated!
Julian
Julian
Our family solicitors for many years ...the best Highly recommend Niamh Arrowsmith for any conveyance work
A representative from Rubin Lewis O'brien LLP responded to this review
Thank you Julian for your review. Much appreciated!
Peter
Peter
Lily Rafter-Ambrosen handled the sale of a house for us following a bereavement. She promised to make sure that everything would proceed efficiently and effectively, and that is precisely what she did.
A representative from Rubin Lewis O'brien LLP responded to this review
Thank you for the review Peter! I am glad you are happy with the service you received.
Reviews
4.6
/5
199 Reviews
Filter your results
Star rating
Review Source
Rating
Review Source
Clients say
What clients say about Rubin Lewis O'brien LLP
Clients praise the firm for expertise in personal injury, conveyancing, litigation and wills/executor work, with strong legal knowledge and successful outcomes. They value clear, practical advice, attention to detail and effective case management. Soft skills repeatedly highlighted include professionalism, approachability, empathy, patience, reassurance and strong communication when responsive; clients also appreciate a friendly, personable manner and commitment that eases stressful processes.
professional
approachable
excellent service
helpful guidance
highly recommended
attention to detail
friendly service
knowledgeable
efficient
stress‑free process
ReviewSolicitors Review List
Carmen
Carmen
I would like to thank the Rubin Lewis O’Brien Solicitors, especially to Chris Lewis for all his support and for all the good advices that he gave me. His efforts brought me a positive outcome.
Dawn Martha
Verified
This review was submitted by a verified client of Rubin Lewis O'brien LLP.
Great service
Professional, approachable Provided an excellent service i
Anonymous
Verified
This review was submitted by a verified client of Rubin Lewis O'brien LLP.
Prstered me for s measley £7.50
Sent me a letter which was a bit degrading all because I owed £7.50 on a free will. I booked an appointment long before the letter arrived to pay the £7.50
A representative from Rubin Lewis O'brien LLP responded to this review
Thank you for your feedback. The £7.50 you refer to relates to an AML fee which is a recoverable disbursement. The letter you received was from our accounts department who may not have been aware of the appointment you had arranged to pay this sum. Please accept my apologies for any confusion caused.
Louise
Rubin, Lewis O'Brien Solicitor, Fantastic support through a difficult case
If you need a solicitor in Cwmbran, I highly recommend Rubin Lewis O'Brien. Chris Lewis and Jeanette Powell fought my case against the NHS and they were fantastic. Even though the NHS dragged the case out for a very long time, Chris and Jeanette were right there beside me the entire time. They always made time to correspond with me and gave me excellent guidance. I am so happy to have received the maximum compensation deserved, and I know it's all down to their hard work and patience. Thank you both for making a stressful process so much easier.
A representative from Rubin Lewis O'brien LLP responded to this review
Thank you for your lovely review Louise. Much appreciated.
Darryl Spiers
Concerns About Solicitor's Conduct and Expertise
After I went to the solicitor, I was really disappointed. He didn’t ask me for permission before having the trainee solicitor stay in the room, which I thought was unprofessional and really lacked basic courtesy. What’s more, he seemed out of his depth—when I brought up the Misrepresentation Act, he told me he hadn’t used it in years, which struck me as odd since it’s a cornerstone of British law. I just felt, at that point, he was really out of his depth.
A representative from Rubin Lewis O'brien LLP responded to this review
It is a shame that you posted this review without firstly affording us the opportunity to address your concerns. We welcome all feedback but would stress that the assessment of your case was given with your best interests in mind and to hopefully save you the further cost of pursuing a claim which would be difficult in the circumstances.
Other Reviews
Robert Richards
Robert
Sally handled the sale of a property for us via auction. Everything was done promptly, and we were kept informed of progress throughout.
Charlie Newman
Charlie
Incredible guidance, very helpful and went above and beyond in my purchase. Highly recommended. Thankyou.
Thank you Charlie for your review. Much appreciated.
bt
A client
Friendly and professional service received from Chris Lewis and Lily Barker. Highly recommended.
A representative from Rubin Lewis O'brien LLP responded to this review
Thank you for your kind review.
Barry Marshall
Barry
Conveyancing was easy, with attention to detail, I have used this company several times in 41 years, I would recommend this company.
A representative from Rubin Lewis O'brien LLP responded to this review
Thank you Barry for your review. I will pass on the positive feedback.
Anna Kimel
Anna
Very accommodating and active on case. Very well explained steps.
A representative from Rubin Lewis O'brien LLP responded to this review
Thank you Anna for your review. Much appreciated.
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