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Bookers & Bolton

4.8 | 97 Reviews 97 Reviews | Joint Wills
418 Total Company Reviews info icon Joint Wills | info icon 418 Total Company Reviews Joint Wills | info icon 418 Total Company Reviews

88 Normandy Street, Alton, Hampshire, GU34 1DH

Accepting new clients

88 Normandy Street, Alton, Hampshire, GU34 1DH

Regulated by:

The Solicitors Regulation Authority

Regulator ID: 61153

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Bookers & Bolton Review Scores & Client Satisfaction Overview

4.8
Excellent
92%
Value for
Money
Value for money: 92%
95%+
Success
Rate
Satisfied with outcome: 95%+
16% above
national average
95%+
Would
Recommend
Would recommend to friends and family: 95%+
16% above
national average
Communication 4.8/5
Initial Impressions 4.8/5
Approachability 4.9/5
Documentation Accuracy 4.8/5
Legal Knowledge 4.9/5
Value for money 4.6/5

Accreditations

Bookers & Bolton are accredited by

The Law Society accreditation awarded to Bookers & Bolton
Conveyancing Quality Scheme accreditation awarded to Bookers & Bolton

Description

Online or face to face - you choose how you want to work, without losing the quality of a traditional High Street firm. The history of Bookers & Bolton dates back to 1893 so you can rely on us to be there for you and your family in the future. There is security in our history and we have built a reputation for quality and reliability. We are proud of our expert team and it is our people, alongside our technology, that set us above other firms. Download our app to do your ID and bank checks remotely using your PC or smart phone. Or have the personal touch and visit us at our offices.

Rankings by area of expertise

The rankings below show the areas of expertise that Bookers & Bolton offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Bookers & Bolton Review Scores & Client Satisfaction Overview

4.9
Excellent
95%
Value for
Money
Value for money: 95%
12% above
national average
95%+
Success
Rate
Satisfied with outcome: 95%+
17% above
national average
95%+
Would
Recommend
Would recommend to friends and family: 95%+
18% above
national average
Communication 4.9/5
Initial Impressions 4.8/5
Approachability 4.9/5
Documentation Accuracy 4.9/5
Legal Knowledge 4.9/5
Value for money 4.8/5

Accreditations

Bookers & Bolton are accredited by

The Law Society accreditation awarded to Bookers & Bolton
Conveyancing Quality Scheme accreditation awarded to Bookers & Bolton

Description

Online or face to face - you choose how you want to work, without losing the quality of a traditional High Street firm. The history of Bookers & Bolton dates back to 1893 so you can rely on us to be there for you and your family in the future. There is security in our history and we have built a reputation for quality and reliability. We are proud of our expert team and it is our people, alongside our technology, that set us above other firms. Download our app to do your ID and bank checks remotely using your PC or smart phone. Or have the personal touch and visit us at our offices.

Rankings by area of expertise

The rankings below show the areas of expertise that Bookers & Bolton offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Meet the team of Bookers & Bolton

Meet the team of Bookers & Bolton

Contact & Locations - Bookers & Bolton

Opening hours

Monday 09:00–17:00
Tuesday 09:00–17:00
Wednesday 09:00–17:00 (Open)
Thursday 09:00–17:00
Friday 09:00–17:00
Saturday (Closed)
Sunday (Closed)

88 Normandy Street, Alton, Hampshire, GU34 1DH

Reviews

4.8 /5 97 Reviews
Filter your results
Star rating
Review Source

Rating

Review Source

Clients say

What clients say about Bookers & Bolton

Clients praise the firm for conveyancing, probate, wills, powers of attorney and employment advice, with particular confidence in its property sale and purchase work. Reviews highlight strong legal knowledge, careful attention to detail, efficiency, and the ability to handle complex matters smoothly. Clients also value the firm’s clear explanations, prompt replies, proactive updates, patience, friendliness, professionalism and supportive approach. Overall, the service is described as organised, approachable and reliable, helping to reduce stress and keep matters moving quickly and clearly.

Clear communication
Prompt responses
Professional service
Friendly staff
Helpful guidance
Efficient handling
Thorough attention
Knowledgeable advice
Proactive support
Smooth process

ReviewSolicitors Review List

Profile image of Gillian Richards

Gillian Richards

Verified
Wills, Trusts & Probate

Wills & LPAs

Professional, Approachable, Communicated clearly and easy to deal with throughout.

Legal experts tagged in
this review

0
Collected on: ReviewSolicitor collection source logo
Profile image of C. Yates

C. Yates

Verified
Wills, Trusts & Probate

Very helpful and considerate

Everyone was very kind and helpful and my query was solved efficiently.

Legal experts tagged in
this review

0
Collected on: ReviewSolicitor collection source logo
Profile image of Mr & Mrs Foxon

Mr & Mrs Foxon

Verified
Wills, Trusts & Probate

Lasting Powers of Attorneys - 10769

Painless and very helpful guidance through a tricky procedure, Thank you.

Legal experts tagged in
this review

Reply by profile image of Rachel Curtiss

Rachel Curtiss

Thank you for kind review. We appreciate you taking time to leave your feedback and are so glad you were pleased with our service and team.

0
Collected on: ReviewSolicitor collection source logo
Profile image of Jane Anne

Jane Anne

Verified
Wills, Trusts & Probate

Making Will etc

My solicitor, Victoria Murphy explained everything very clearly and did the necessary work very efficiently & promptly. She actively listened to my issues & demonstrated excellent interpersonal communication skills.

Legal experts tagged in
this review

Reply by profile image of Rachel Curtiss

Rachel Curtiss

Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.

0
Collected on: ReviewSolicitor collection source logo
Profile image of Edel Montante

Edel Montante

Verified
Wills, Trusts & Probate

Wills & LPAs 11209 &11228

Very professional, friendly, pleasure to deal with, would use again and recommend.

Legal experts tagged in
this review

Reply by profile image of Rachel Curtiss

Rachel Curtiss

Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.

0
Collected on: ReviewSolicitor collection source logo

Other Reviews

Profile image of Berenice

Berenice

Wills, Trusts & Probate

Berenice

⭐⭐⭐⭐⭐ I cannot recommend Bookers & Bolton highly enough. When my fiancé sadly passed away without leaving a will, Gideon and his team were there to guide me through what was an incredibly difficult and heartbreaking time. Dealing with all the legal matters and administration that come with losing someone you love can feel overwhelming, especially when you are already trying to cope with such a huge loss. Gideon and his team took so much of that stress away from me. They have been incredibly kind, compassionate and supportive every step of the way, while handling everything efficiently and professionally. It has meant so much to have people who genuinely care and understand how difficult this time is. Gideon has been an absolute star, and I will always be grateful for the support he and his team have given me. If you ever find yourself in the unfortunate position of needing help with probate or estate matters after losing someone close to you, I would wholeheartedly recommend Gideon and the team at Bookers & Bolton. Thank you for everything you have done for me and my family. It has made a very difficult journey that little bit easier. ❤️

Legal experts tagged in
this review

Dear Berenice, Thank you very much for taking the time to leave such a thoughtful review. We are truly sorry for your loss and are grateful that Gideon and the team were able to support you through such a difficult time. It means a great deal to know that their care, compassion and guidance helped make the legal process feel a little more manageable for you and your family. We will be sure to pass your kind words on to Gideon and the team. Thank you again for your trust and recommendation. Kind regards, Bookers & Bolton Solicitors

0
Collected on: Google collection source logo
Profile image of Jane Clunas

Jane Clunas

Wills, Trusts & Probate

Jane

Over three years to settle an easy probate because they use locum solicitors. I had eight different solicitors who each time started from scratch and each one had different priorities Terrible service.

Legal experts tagged in
this review

Thank you for taking the time to provide your feedback. We are sorry to hear that you were dissatisfied with aspects of the service provided. We take concerns about client service seriously and continually review our procedures and resourcing to improve the experience of those who instruct us. For reasons of confidentiality, we cannot comment publicly on individual circumstances. We would, however, welcome the opportunity to discuss any outstanding concerns directly. Please contact the Practice Manager should you wish to do so.

0
Collected on: Google collection source logo
Profile image of Sue Fung

Sue Fung

Wills, Trusts & Probate

Sue

Excellent service, professional and friendly. Included a kind and understanding visit to my elderly mother in her Care Home. Sound advice given and legal matters clearly explained thankyou.

Legal experts tagged in
this review

Thank you for your kind review. We are so glad to have been able to visit your mother and support her legal decisions.

0
Collected on: Google collection source logo
Profile image of John Crook

John Crook

Wills, Trusts & Probate

John

They handle a probate and a house sale. All went well and easily approachable. I would recommend.

Legal experts tagged in
this review

Thank you so much for your kind review. We are glad to have been of service.

0
Collected on: Google collection source logo
Profile image of Valerie Wilding

Valerie Wilding

Wills, Trusts & Probate

Valerie

A great experience at Bookers and Bolton. I am always greeted in a friendly manner in reception. My solicitor explains things clearly to me and is invariably helpful, friendly and professional.

Legal experts tagged in
this review

Thank you for kind review. We appreciate you taking time to leave your feedback and are so glad our team were so helpful.

0
Collected on: Google collection source logo

Reviews

4.9 /5 418 Reviews
Filter your results
Star rating
Review Source

Rating

Review Source

Clients say

What clients say about Bookers & Bolton

Clients praise the firm for conveyancing, probate, wills, powers of attorney and employment advice, with particular confidence in its property sale and purchase work. Reviews highlight strong legal knowledge, careful attention to detail, efficiency, and the ability to handle complex matters smoothly. Clients also value the firm’s clear explanations, prompt replies, proactive updates, patience, friendliness, professionalism and supportive approach. Overall, the service is described as organised, approachable and reliable, helping to reduce stress and keep matters moving quickly and clearly.

Clear communication
Prompt responses
Professional service
Friendly staff
Helpful guidance
Efficient handling
Thorough attention
Knowledgeable advice
Proactive support
Smooth process

ReviewSolicitors Review List

Profile image of Gillian Richards

Gillian Richards

Verified
Wills, Trusts & Probate

Wills & LPAs

Professional, Approachable, Communicated clearly and easy to deal with throughout.

Legal experts tagged in
this review

0
Collected on: ReviewSolicitor collection source logo
Profile image of C. Yates

C. Yates

Verified
Wills, Trusts & Probate

Very helpful and considerate

Everyone was very kind and helpful and my query was solved efficiently.

Legal experts tagged in
this review

0
Collected on: ReviewSolicitor collection source logo
Profile image of Mr & Mrs Foxon

Mr & Mrs Foxon

Verified
Wills, Trusts & Probate

Lasting Powers of Attorneys - 10769

Painless and very helpful guidance through a tricky procedure, Thank you.

Legal experts tagged in
this review

Reply by profile image of Rachel Curtiss

Rachel Curtiss

Thank you for kind review. We appreciate you taking time to leave your feedback and are so glad you were pleased with our service and team.

0
Collected on: ReviewSolicitor collection source logo
Profile image of Amanda Dennison

Amanda Dennison

Verified
Housing & Property

Great to deal with, good communication, upfront costs and efficient

Jaeda was great to deal and all of the team in the office were all brilliant taking us through the purchase of our new home

Legal experts tagged in
this review

Reply by profile image of Rachel Curtiss

Rachel Curtiss

Thank you for kind review. We appreciate you taking time to leave your feedback and are so glad you were pleased with our service and team.

0
Collected on: ReviewSolicitor collection source logo
Profile image of Michael Andrew

Michael Andrew

Verified
Housing & Property

Satisfied Customer

An excellent service which was very processional with timely responses

Legal experts tagged in
this review

Reply by profile image of Rachel Curtiss

Rachel Curtiss

Thank you for kind review. We appreciate you taking time to leave your feedback and are so glad you were pleased with our service and team.

0
Collected on: ReviewSolicitor collection source logo

Other Reviews

Profile image of Berenice

Berenice

Wills, Trusts & Probate

Berenice

⭐⭐⭐⭐⭐ I cannot recommend Bookers & Bolton highly enough. When my fiancé sadly passed away without leaving a will, Gideon and his team were there to guide me through what was an incredibly difficult and heartbreaking time. Dealing with all the legal matters and administration that come with losing someone you love can feel overwhelming, especially when you are already trying to cope with such a huge loss. Gideon and his team took so much of that stress away from me. They have been incredibly kind, compassionate and supportive every step of the way, while handling everything efficiently and professionally. It has meant so much to have people who genuinely care and understand how difficult this time is. Gideon has been an absolute star, and I will always be grateful for the support he and his team have given me. If you ever find yourself in the unfortunate position of needing help with probate or estate matters after losing someone close to you, I would wholeheartedly recommend Gideon and the team at Bookers & Bolton. Thank you for everything you have done for me and my family. It has made a very difficult journey that little bit easier. ❤️

Legal experts tagged in
this review

Dear Berenice, Thank you very much for taking the time to leave such a thoughtful review. We are truly sorry for your loss and are grateful that Gideon and the team were able to support you through such a difficult time. It means a great deal to know that their care, compassion and guidance helped make the legal process feel a little more manageable for you and your family. We will be sure to pass your kind words on to Gideon and the team. Thank you again for your trust and recommendation. Kind regards, Bookers & Bolton Solicitors

0
Collected on: Google collection source logo
Profile image of Jane Clunas

Jane Clunas

Wills, Trusts & Probate

Jane

Over three years to settle an easy probate because they use locum solicitors. I had eight different solicitors who each time started from scratch and each one had different priorities Terrible service.

Legal experts tagged in
this review

Thank you for taking the time to provide your feedback. We are sorry to hear that you were dissatisfied with aspects of the service provided. We take concerns about client service seriously and continually review our procedures and resourcing to improve the experience of those who instruct us. For reasons of confidentiality, we cannot comment publicly on individual circumstances. We would, however, welcome the opportunity to discuss any outstanding concerns directly. Please contact the Practice Manager should you wish to do so.

0
Collected on: Google collection source logo
Profile image of Melissa Kakar

Melissa Kakar

Housing & Property

Melissa

I would highly recommend these solicitors. A special thank you to Cindy, who was exceptional throughout our very long seven month house buying journey. She kept us informed every step of the way, was incredibly thorough, and ensured nothing was overlooked. I genuinely believe that without Cindy’s expertise and dedication, we may not have succeeded in purchasing our first home. The team is highly organised, proactive, and truly on the ball.

Legal experts tagged in
this review

Thank you very much for this lovely review. It is great to hear our Cindy delivered such a high level of service to you. Best wishes

0
Collected on: Google collection source logo
Profile image of Priya Panesar

Priya Panesar

Housing & Property

Priya

Jodi and Cindy acted in my behalf for the sale of my property and I was very impressed and pleased with the service they gave. Very informative and great communication throughout the whole process and guided me step by step. Exceptional knowledge and advice given throughout and I will definitely be asking them for services again in the future. 10/10 recommend

Legal experts tagged in
this review

Thank you so much for this kind review. We are very proud of the quality our team offer and we are glad to have been of service to you.

0
Collected on: Google collection source logo
Profile image of Sue Fung

Sue Fung

Wills, Trusts & Probate

Sue

Excellent service, professional and friendly. Included a kind and understanding visit to my elderly mother in her Care Home. Sound advice given and legal matters clearly explained thankyou.

Legal experts tagged in
this review

Thank you for your kind review. We are so glad to have been able to visit your mother and support her legal decisions.

0
Collected on: Google collection source logo

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