Bridge Mcfarland LLP

3.5/5 2 Client Reviews Leave a review

How Bridge Mcfarland LLP compares

Value for money

Excellent

Competitive

Poor

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Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.

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2 Client Reviews

3.5/5

Overall experience

  • Value for money
  • Professionalism
  • Initial Impression
  • Approachability
  • Services
  • Knowledge

Reviews summary

  • Excellent
    1
  • Very Good
    0
  • Average
    0
  • Poor
    1
  • Awful
    0
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Rosalia
Rosalia Added 1 year ago 1 found this helpful Report to admin
October 11, 2019 20191011121928

Really Friendly Team

5

My partner and I used Bridge McFarland LLP to have our Wills drafted - they were really helpful, really patient and approachable - I would definitely recommend them to friends and family.

Solicitor named in this review: Jasmine Stewart

Was this review helpful? Yes

Robert
Robert Added 4 years ago 15 found this helpful Report to admin This review is for a different branch.
November 14, 2015 20151114153545

I felt like my work was being done in between things they felt more important

2

Matter Type: Purchase and Sale

I found the service of Pam Ashley extremely poor, Most of the time she was never there, I think she works at several of their offices, but you don't find that out until you are committed. Some emails took days to answer and some were not answered. I could rarely get her on the phone, I was asked the same questions three or four times over several weeks. I was sent emails from the other parties solicitor to deal with, which she should have been dealing with on my behalf, most of the work on my conveyancing was done by her assistant and having failed to act on my instructions assuring me there was no need and they couldn't raise the issue at the last minute. Well they did and this caused a delay of several days for a chain of eight and ultimately the issue was dealt with by an estate agent on my behalf when it should have been her who dealt with it, and if it had been left to her it would have cost me £300 for an Insurance policy I didn't need.
When I complained to her about any of the above she would laugh or just ignore it if it was in an email,her attitude was not one of someone who understands that when you are paying them, they are working for you. Beware.

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