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How Smart Legal Compares

Value for money

This firm - 97%
National Average
Poor Competitive Excellent

Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.

This score has been calculated using up to the last 300 reviews left by clients of Smart Legal on ReviewSolicitors.

As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Smart Legal. These questions include:

  • Value for money (a rating of 1-5)
  • How much were you initially quoted or how much did you expect to pay?
  • Approximately how much did you end up spending for the legal services provided (ignoring disbursements and court fees)
  • Did you think this was underpriced, overpriced or about right?
  • Overall experience

We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.

Underpriced 2%
Overpriced 5%
About Right 92%

If you would like to read more about how we work with our review data please see our Transparency section.

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Would recommend to
friends and family

This firm - 99%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Smart Legal and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.

You can use this data to see how Smart Legal performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.

As part of our review questionnaire we ask the question:

"Would you recommend this firm to somebody else?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 99%
No 1%

If you would like to read more about how we work with our review data please see our Transparency section.

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Satisfied with
outcome of matter

This firm - 99%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Smart Legal and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.

You can use this data to see how Smart Legal compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.

As part of our review questionnaire we ask the question:

"Were you satisfied with the outcome of your case?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 99%
No 1%

If you would like to read more about how we work with our review data please see our Transparency section.

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Rankings by area of expertise

The rankings below show the areas of expertise that Smart Legal offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.

Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.

Review Sources

Client Reviews

4.9/5

Reviews summary

  • Excellent

    433
  • Very Good

    28
  • Average

    0
  • Poor

    0
  • Awful

    2

Overall experience

  • Value For Money
  • Communication
  • Initial Impressions
  • Approachability
  • Documentation Accuracy
  • Legal knowledge
Maxwell

Maxwell

July 04, 2025

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Collected on:

A very positive experience!

We had a very positive experience hiring Smart Legal for the complicated process of selling our home. Conveyancer, Stephan Peiris, was our case handler & he was absolutely fantastic! Very calm, always professional, knowledgeable & politely patient. The process of selling our home was an extremely long & arduous one, but Stephan's calm demeanour made the process a lot less stressful.

The only reason this isn't a 5 star is due to a few minor oversights that were made. All in all it was a very positive experience & I would absolutely recommend Smart Legal (& Stephan) to family & friends, should the need arise.

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Skanda

Skanda

July 04, 2025

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Collected on:

Consistently great service

I’ve used Smart Legal twice now and they’re always responsive

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Tolu

Matter Type:

New home purchases and sales

Tolu

July 01, 2025

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Collected on:

Overall Pleased

It was a pleasure to have Conveyancer – Stephan Peiris working for us for the successful sale of our house. Smart Legal followed us on our 8 month journey to sell our property and provided us with the information, advice and guidance we needed to meet all legal requirements. A few minor mistakes were made along the way from Smart Legal but this was easily rectified when they were made aware.

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Mitchell

Mitchell

June 28, 2025

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Awful beyond your wildest dreams

The worst company I have ever dealt with. They suggested they might sue me for my low review so I would be suspicious of the proportion of high reviews here. We had weeks of sleepless nights because of their incompetence and our completion was delayed while they requested signiatures from deceased relatives and promised phone calls that never materialised. They revealed confidential information about a family member's bank statement. Please try to use a firm where an actual solicitor deals with every aspect of your purchase. We would have been happy to pay more for better service, instead, we paid more for worse.

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John

Verified review

This review has been left by a verified client who used Smart Legal.

Matter Type:

Purchase and Sale

John

June 27, 2025

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Collected on:

Very professional and supportive

I am pleased with the service I received from Dulanga. The process was handled efficiently, with clear communication throughout and prompt responses to any questions I had. She ensured all legal aspects were managed thoroughly, helping the transaction go through smoothly. I would recommend Dulanga to anyone looking for reliable and professional conveyancing support.

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Mikey

Matter Type:

Purchase and Sale

Mikey

June 27, 2025

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Collected on:

The best property solicitors I've had to date.

I've bought / sold a number of properties and Smart Legal have been the best to date.

I had a particularly tricky sale process, and they managed to get through it.

Kathy was the solicitor on the case, and Daisy was there helping out along the way and making sure everything was done, she was great 👍

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Pete

Matter Type:

Purchase and Sale

Pete

June 25, 2025

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Collected on:

Leasehold flat sale

My flat sale was handled by Daisy and Kathy both of whom did a first class job. I was kept informed and reassured at all stages of the process and the flat sale was achieved in a timely manner.
Based on my experience, I would have no hesitation in recommending Smart Legal and would be happy to use them again.

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DM

Verified review

This review has been left by a verified client who used Smart Legal.

Matter Type:

Purchase and Sale

DM

June 10, 2025

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Collected on:

Remortgage

Aisha was very good during the process. Communicative, very responsive. Able to approach her easily.

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Paula  Jones

Verified review

This review has been left by a verified client who used Smart Legal.

Matter Type:

Purchase and Sale

Paula Jones

June 07, 2025

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Collected on:

House purchase

Dilini is everything I have selected in describing Smart Legal. Dilini was always available to discuss any issues or concerns. Nothing was ever to much trouble. Dilini is very professional, attentive, knowledgeable, informative and a pleasure to deal with. The process of us buying or new home was made easy with Dilini’s assistance.

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Mr L Martin

Verified review

This review has been left by a verified client who used Smart Legal.

Matter Type:

Purchase and Sale

Mr L Martin

June 06, 2025

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Collected on:

Excellent

Very pleased with the conduct with the sale and keeping use informed

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Reviews collected from

JUSTICE

JUSTICE

July 04, 2025

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Collected on:

JUSTICE

We had a very positive experience hiring Smart Legal for the complicated process of selling our home. Conveyancer, Stephan Peiris, was our case handler & he was absolutely fantastic! Very calm, always professional, knowledgeable & politely patient. The process of selling our home was an extremely long & arduous one, but Stephan's calm demeanour made the process a lot less stressful.

The only reason this isn't a 5 star is due to a few minor oversights that were made. All in all it was a very positive experience & I would absolutely recommend Smart Legal (& Stephan) to family & friends, should the need arise.

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Mike

Matter Type:

Purchase and Sale

Mike

June 27, 2025

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Collected on:

Mike

I've bought / sold a number of properties and Smart Legal have been the best to date.

I had a particularly tricky sale process, and they managed to get through it.

Kathy was the solicitor on the case, and Daisy was there helping out along the way and making sure everything was done, she was great 👍

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Aishu

Matter Type:

Purchase and Sale

Aishu

June 27, 2025

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Collected on:

Aishu

We are incredibly grateful to Dulanga for her exceptional work on our property purchase. She was deeply involved in our case, consistently staying on top of every detail and ensuring timely communication with all parties. Her responsiveness and dedication were truly impressive. Without her commitment and persistence, we wouldn’t have been able to complete our purchase in such a short time. Thank you, Dulanga, for your outstanding support!

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Mathesh

Matter Type:

Purchase and Sale

Mathesh

June 27, 2025

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Collected on:

Mathesh

Smart legal are really good , they kept me updated of all issues , they promptly replied to my emails which is monumental in conveyencing. Dulanga who dealt with us constantly kep us updated and follwed up with us towards a successful completion. I would highly recommend them for anyone.

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About this branch

Description

Smart Legal is one of UK’s most trusted and client-oriented law firms providing residential and commercial conveyancing services. Our aim is to give our clients easy access to exceptional legal services at great value for money. Whether you are buying or selling property, our trusted conveyancing team provides you with high quality service and legal advice. Using specialist lawyers, Smart Legal will guide you through the whole conveyancing process from start to finish. With our smart case-tracking system you can access details of your case 24x7 no matter where you are. We keep you updated with accurate facts and make the whole process fast and hassle-free. Smart Legal has revolutionised the way conveyancing services are delivered. We strive to be a trusted partner throughout the conveyancing process and we operate with utmost transparency. Our promise is to be with you every step of the way, offering practical support and guidance on all issues till completion.

Regulated by

Council for Licensed Conveyancers

Legal services

Personal areas of law

  • Housing & Property
    • Buying at auction
    • Declarations of trusts
    • Deeds of Gifts
    • Deeds of easements, variation, deeds of rectifications
    • Extending your Lease
    • Freehold Enfranchisement
    • Housing Associations
    • Housing Management
    • Injunctions
    • Investment and buy to let properties
    • Lease Extensions
    • Leasehold properties
    • Matrimonial transfers
    • New home purchases and sales
    • Option agreements and conditional contracts
    • Purchase and Sale
    • Remortgaging
    • Residential Conveyancing
    • Restrictive Covenants, Easements and Wayleaves
    • Right of First Refusal
    • Right of Way and Rights to Light
    • Right to Manage
    • Second charges
    • Transfer of title
    • Transfers of equity
    • Transfers of parts of land

Business areas of law

  • Commercial Property
    • Commercial Leases
    • Commercial mortgages
    • Development plot sales
    • Finance
    • Investment purchases and Buy to Let
    • Landlord and tenant
    • Purchase and Sale Of Commercial Property
    • Purchase of development land
    • Rights of way issues
    • Sales or purchases of shops, factories, warehouses, offices and licensed premises
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