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Bond Turner Limited

5.0 | 21 Reviews 21 Reviews | Clinical Negligence
1,182 Total Company Reviews info icon Clinical Negligence | info icon 1,182 Total Company Reviews Clinical Negligence | info icon 1,182 Total Company Reviews

The Plaza, 100 Old Hall Street, Liverpool, Merseyside, L3 9QJ

Accepting new clients

The Plaza, 100 Old Hall Street, Liverpool, Merseyside, L3 9QJ

Regulated by:

The Solicitors Regulation Authority

Regulator ID: 444139

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Bond Turner Limited |
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Bond Turner Limited Review Scores & Client Satisfaction Overview

5.0
Excellent
95%+
Value for
Money
95%+
Success
Rate
95%+
Would
Recommend
Communication 5.0/5
Initial Impressions 4.9/5
Approachability 5.0/5
Documentation Accuracy 5.0/5
Legal Knowledge 5.0/5
Value for money 5.0/5

Accreditations

Bond Turner Limited are accredited by

Clinical Negligence accreditation awarded to Bond Turner Limited
The Law Society accreditation awarded to Bond Turner Limited
Chambers UK Leading Firm 2026 accreditation awarded to Bond Turner Limited
Trading names:
• Been Let Down

Description

We are a niche, multi-disciplinary law firm specialising in Complex Claims, Professional and Clinical Negligence, Personal Injury, Historic Physical & Psychiatric Abuse, Credit Hire and Road Traffic Accidents.

Rankings by area of expertise

The rankings below show the areas of expertise that Bond Turner Limited offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Bond Turner Limited Review Scores & Client Satisfaction Overview

4.9
Excellent
95%+
Value for
Money
15% above
national average
95%+
Success
Rate
15% above
national average
95%+
Would
Recommend
16% above
national average
Communication 4.9/5
Initial Impressions 4.9/5
Approachability 4.9/5
Documentation Accuracy 4.9/5
Legal Knowledge 4.9/5
Value for money 4.9/5

Accreditations

Bond Turner Limited are accredited by

Clinical Negligence accreditation awarded to Bond Turner Limited
The Law Society accreditation awarded to Bond Turner Limited
Chambers UK Leading Firm 2026 accreditation awarded to Bond Turner Limited
Trading names:
• Been Let Down

Description

We are a niche, multi-disciplinary law firm specialising in Complex Claims, Professional and Clinical Negligence, Personal Injury, Historic Physical & Psychiatric Abuse, Credit Hire and Road Traffic Accidents.

Rankings by area of expertise

The rankings below show the areas of expertise that Bond Turner Limited offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Pinned Reviews

Profile image of Velo Performance

Velo Performance

Personal Injury

Velo

Great experience in what has been a very tough long drawn out case thanks to the other side. They guided me right through the process to conclusion. The time and patience Shabana took with me when I had questions and needed explanation of court proceeding was over and beyond what was expected.

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Profile image of Jowahir Mahmud Khan

Jowahir Mahmud Khan

Personal Injury

Jowahir

I had a great experience with Bond Turner. They handled my accident claim professionally from start to finish, and thanks to their hard work, I received my full compensation. Their service was excellent, and every member of the team was friendly, respectful, and supportive throughout the process.

Legal experts tagged in
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Meet the team of Bond Turner Limited

Meet the team of Bond Turner Limited

Contact & Locations - Bond Turner Limited

Opening hours

Monday 09:00–17:00
Tuesday 09:00–17:00
Wednesday 09:00–17:00
Thursday 09:00–17:00
Friday 09:00–17:00 (Open)
Saturday (Closed)
Sunday (Closed)

The Plaza, 100 Old Hall Street, Liverpool, Merseyside, L3 9QJ

Reviews

5.0 /5 21 Reviews
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Rating

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Clients say

What clients say about Bond Turner Limited

Clients praise the firm for strong expertise in personal injury, road traffic accidents, housing disrepair, medical negligence and insurance claims, with effective support through court proceedings and securing good compensation outcomes. Reviews highlight that the team is professional, efficient and knowledgeable, with clear explanations and a thorough, straightforward approach. Clients particularly value the staff’s friendly, patient and empathetic manner, together with regular updates, responsiveness, reassurance and genuine care, which help make stressful matters feel much easier to manage.

Clear communication
Professional service
Kept updated
Helpful staff
Friendly team
Fast response
Explained clearly
Patient support
Stress-free process
Successful outcome

ReviewSolicitors Review List

Profile image of Chelsea

Chelsea

Clinical Negligence

Clinical Negligence

Sarm Aghahoseini was my solicitor who helped me with medical negligence, for myself and my son. He went above and beyond to ensure that we got what we were entitled to and more, very informative, communicated very well, and was always available if I had any questions. They will never know how grateful I will forever be. Could not recommend enough. Thank you Bond Turner

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this review

A representative from Bond Turner responded to this review

Hi Chelsea, Thank you so much for your review, the positive feedback means a lot to us. It was our pleasure to provide you with a great service and a wonderfully satisfying outcome. Sarm is such a valuable asset to our team and we will certainly share your kind words with him, along with his team leader, John, who will ensure he receives the recognition he deserves. We thank you for placing your trust in Bond Turner and we wish you all the very best. Kind regards Simon Murphy Bond Turner

0
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Gary

Clinical Negligence

Very Professional Clinical Negligence Team

I have had a longstanding complaint with the NHS over an operation I had on my foot, it needed surgery again to correct what the NHS had done. Right from the start Sarm was determined that this case was going to win. As others has said about Sarm, he is very approachable, didnt care about emails you sent and he was always very quick to come back to me, to answer any query I had. Even after the first denial of liability from the NHS, Sarm persisted and eventually won my case without it going to court and he even negotiated with them to get a higher settlement. I would not hesitate to recommend Bond Turner, but if you are lucky to get Sarm dealing with your case then you are even luckier.

Solicitors tagged in
this review

A representative from Bond Turner responded to this review

Hi Gary, Thank you so much for your review, the positive feedback mean a lot to us. It was our pleasure to provide you with a great service and a wonderfully satisfying outcome. Sarm is such a valuable asset to our team and we will certainly share your kind words with him, along with his team leader, John, who will ensure he receives the recognition he deserves. We thank you for placing your trust in Bond Turner and we wish you all the very best. Kind regards Simon Murphy Bond Turner

0
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sean

Clinical Negligence

Negligence claim

Helen Neville handled this claim with great professionalism and kindness. Helen kept us updated throughout the process and was extremely helpful, prompt and reliable. All the staff involved we so friendly and approachable and nothing was to much trouble when we needed guidance. We would have no hesitation in recommending Helen and her team to others in similar situations.

1
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Clare

Clinical Negligence

Excellent service of clinical Negligence claim

Helen Neville has been excellent from the start to end of my recent case. I am very grateful for her taking the time to speak with me, educate and advise me. She has been supportive when I have needed encouragement and remained professional throughout. I went through a bad medical experience and working with Helen on this case has helped me work through my personal issues. I am grateful for your empathy and kindness. I would also like to thank Ying Tang (Paralegal) who has been very patient with me, particularly when I was upset. She too has been professional and respectful throughout. Both, have been friendly and work collaboratively together and make an excellent team. I was kept up to date regularly and they were always very responsive to calls and emails. Thank you Clare

Solicitors tagged in
this review

A representative from Bond Turner responded to this review

Hi Clare, thank you for your review and comments. We are glad to hear that Helen , Ying and the team at Bond Turner were able to support you through your legal case that you were satisfied with the service we delivered.

0
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nick

Clinical Negligence

Bond Turner

Helen Neville from Bond Turner was brilliant..she handled my claim professionally and was very helpfull all the way through my case which took quite a while to be settled..overall i was delighted with the outcome and with Bond Turner aswell.. Date of experience: 08 February 2024

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Other Reviews

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Minnie Moos

Clinical Negligence

Minnie

Very good experience so far and hopeful for a amazing outcome

Thank you so much for your review, we really appreciate the positive feedback. We thank you for placing your trust in Bond Turner to handle your claim. Kind regards Bond Turner

0
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Shahanul Haque

Clinical Negligence

Shahanul

This is my 4th time with bond turner,they're so reliable,quick responding,easy to deal with...I went to another solicitor for my claim,he just wasted my 1year then said i have to pay for the claim,then i went to Bond Turner,i am 100% satisfy with them...as you can see this is the 4th time i am with them.....thanks to Bond Turner for making my claim easy..

Hi Shahanul, Thank you so much for your 5-star review, the positive feedback means a lot to us. We are very pleased to be working with you again and we really appreciate your recommendation. Please don't hesitate to reach out to us any time you require assistance. Kind regards Simon Murphy Bond Turner

0
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Shahanul

Clinical Negligence

Shahanul

This is my 4th time with bond turner,they're so reliable,quick responding,easy to deal with...I went to another solicitor for my claim,he just wasted my 1year then said i have to pay for the claim,then i went to Bond Turner,i am 100% satisfy with them...as you can see this is the 4th time i am with them.....thanks to Bond Turner for making my claim easy..

A representative from Bond Turner responded to this review

Hi Shahanul, Thank you so much for your 5-star review, the positive feedback means a lot to us. We are very pleased to be working with you again and we really appreciate your recommendation. Please don't hesitate to reach out to us any time you require assistance. Kind regards Simon Murphy Bond Turner

0
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Dave Carroll

Clinical Negligence

Dave

Having read many reviews on Bond Turner, I had mixed feelings going into a medical negligence claim with them 2 years ago, some positive, but also some quite negative, so I didn't really know what to expect? However, from the beginning, I was put in touch with Sarm, who worked with me to attain all relevant information, he was there every step of the way, always approachable & prompt in answering my emails & calls. He has an air of quiet confidence about him & keeps a high level of communication going, which is essential in such cases. If you go into a medical negligence claim, thinking its gonna be plain sailing? your gonna be very mistaken, its a long hard slog & can actually be detrimental to your mental well being, depending on the circumstances of your case. 2 years of frustration & anguish, resulted in many outbursts along the way, but my near meltdowns didn't phase Sarm However, always a true professional, always supportive, he helped me stay positive & look at the bigger picture. Did I get the figure I wanted? No, but that wasn't down to Bond Turner, that was down to our wonderful government's law changes & red tape. What I did get, was afigure that helped me start again & more importantly I got Justice & closure. I would highly recommend Bond Turner & if your really lucky, you might just get Sarm, he's the man 🙏🙏🙏

Hi Dave, thank you for your review and comments. We are glad to hear that Sarm and the team at Bond Turner were able to support you through your legal case that you were satisfied with the service we delivered.

0
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Dave

Clinical Negligence

Dave

Having read many reviews on Bond Turner, I had mixed feelings going into a medical negligence claim with them 2 years ago, some positive, but also some quite negative, so I didn't really know what to expect? However, from the beginning, I was put in touch with Sarm, who worked with me to attain all relevant information, he was there every step of the way, always approachable & prompt in answering my emails & calls. He has an air of quiet confidence about him & keeps a high level of communication going, which is essential in such cases. If you go into a medical negligence claim, thinking its gonna be plain sailing? your gonna be very mistaken, its a long hard slog & can actually be detrimental to your mental well being, depending on the circumstances of your case. 2 years of frustration & anguish, resulted in many outbursts along the way, but my near meltdowns didn't phase Sarm However, always a true professional, always supportive, he helped me stay positive & look at the bigger picture. Did I get the figure I wanted? No, but that wasn't down to Bond Turner, that was down to our wonderful government's law changes & red tape. What I did get, was afigure that helped me start again & more importantly I got Justice & closure. I would highly recommend Bond Turner & if your really lucky, you might just get Sarm, he's the man 🙏🙏🙏

Solicitors tagged in
this review

Bond Turner

Hi Dave, hank you for your review and comments. We are glad to hear that Sarm and the team at Bond Turner were able to support you through your legal case that you were satisfied with the service we delivered.

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Reviews

4.9 /5 1182 Reviews
Filter your results
Star rating
Review Source

Rating

Review Source

Clients say

What clients say about Bond Turner Limited

Clients praise the firm for strong expertise in personal injury, road traffic accidents, housing disrepair, medical negligence and insurance claims, with effective support through court proceedings and securing good compensation outcomes. Reviews highlight that the team is professional, efficient and knowledgeable, with clear explanations and a thorough, straightforward approach. Clients particularly value the staff’s friendly, patient and empathetic manner, together with regular updates, responsiveness, reassurance and genuine care, which help make stressful matters feel much easier to manage.

Clear communication
Professional service
Kept updated
Helpful staff
Friendly team
Fast response
Explained clearly
Patient support
Stress-free process
Successful outcome

ReviewSolicitors Review List

Profile image of anonymous

anonymous

Personal Injury

Amazing!!

Real professionals, keeping me informed throught everything, fast efficient & very understanding, fantastic advice. No pressure at all with anything. Chloe was also a great helpz a real asset to the company. A cut above the rest. I would ofcourse 100% recommend. Thank you.

Legal experts tagged in
this review

A representative from Bond Turner responded to this review

Hi, Thank you so much for your review, the positive feedback means a lot to us. It was our pleasure to provide you with such a wonderful experience with our firm and we will certainly share your kind words with Angelos and Chloe, along with their team leader, who will ensure they receive the recognition they deserve. We thank you for placing your trust in Bond Turner and please do not hesitate to contact us again if you ever require our services in the future. Kind regards Simon Murphy Bond Turner

0
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anonymous

Personal Injury

Cycling accident

I was involved in a Cycling accident, to which a car pulled out and hit me side on .

Legal experts tagged in
this review

A representative from Bond Turner responded to this review

Hi, Thank you so much for leaving a review, the positive feedback means a lot to us. It has been our pleasure to assist you and provide you with an excellent service. And we will share your kind words with the rest of our team who will be delighted to read your review. We thank you for choosing Bond Turner and please do not hesitate to contact us again if you ever require further assistance. Kind regards Simon Murphy Bond Turner

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Jeff Morgan

Personal Injury

Bond Turner successfully handled my personal injury claim

Bond Turner handled my personal injury case after being knocked off of my bike by a motorist. They handled the whole process from start to finish in a professional and ethical manner, keeping me informed at all stages of the claim. They clearly explained the legal steps being taken at each stage. They challenged the motorists insurance company who were undervaluing my injuries which resulted in my case going to court. The Bond Turner barrister represented me and successfully won the case resulting in an increased compensation payout. I wouldn't hesitate to recommend Bond Turner in the future based on the stress free handling of my personal injury accident.

A representative from Bond Turner responded to this review

Hi Jeff, Thank you so much for your 5-star review, we really appreciate it. It was our pleasure to fight your corner and provide you with a satisfying outcome. We love to hear from our contented clients and we will certainly share your kind words with the rest of our team who will be thrilled to read your excellent review. We thank you for placing your trust in Bond Turner to handle your claim and please don't hesitate to reach out to us again if you ever require our services in the future. Kind regards Simon Murphy Bond Turner

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anonymous

Personal Injury

Thank You Lucie Mitchell

My experience of Bond Turner was amazing from the very start to the hearing itself. It was a smooth journey with the help and support I received from Lucie Mitchell. It was above and beyond anything I could have hoped for so many, many thanks.

Solicitors tagged in
this review

A representative from Bond Turner responded to this review

Hi, Thank you so much for your 5-star review, the positive feedback means a lot to us. It was our pleasure to provide you with Lucie's excellent assistance, she is a valuable asset to our firm. We will be sure to share your kind words with Lucie, along with her team leader, Aimee, who will ensure she receives the recognition she deserves. We thank you for placing your trust in Bond Turner to handle your claim and please don't hesitate to contact us again if you ever require our services in the future. Kind regards Simon Murphy Bond Turner

0
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Chelsea

Clinical Negligence

Clinical Negligence

Sarm Aghahoseini was my solicitor who helped me with medical negligence, for myself and my son. He went above and beyond to ensure that we got what we were entitled to and more, very informative, communicated very well, and was always available if I had any questions. They will never know how grateful I will forever be. Could not recommend enough. Thank you Bond Turner

Solicitors tagged in
this review

A representative from Bond Turner responded to this review

Hi Chelsea, Thank you so much for your review, the positive feedback means a lot to us. It was our pleasure to provide you with a great service and a wonderfully satisfying outcome. Sarm is such a valuable asset to our team and we will certainly share your kind words with him, along with his team leader, John, who will ensure he receives the recognition he deserves. We thank you for placing your trust in Bond Turner and we wish you all the very best. Kind regards Simon Murphy Bond Turner

0
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Other Reviews

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Henry Mac

Henry

Professional, highly recommended

0
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Erfan Taghizadeh

Personal Injury

Erfan

Thanks to bond turner for such a wonderful help and support

Solicitors tagged in
this review

Hi Erfan, Thank you so much for your 5-star rating, we really appreciate it. It was our pleasure to provide you with a helpful assistance and we will share your review with the rest of the team who will be delighted by the feedback. We thank you for choosing Bond Turner and please do not hesitate to contact us again if you ever require our services in the future. Kind regards Simon Murphy Bond Turner

0
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Niaz Marufkhail

Personal Injury

Niaz

One of the best solicitore

Legal experts tagged in
this review

Hi Niaz, Thank you so much for your 5-star rating, we really appreciate it. It was our pleasure to provide you with a helpful assistance and we will share your review with the rest of the team who will be delighted by the feedback. We thank you for choosing Bond Turner and please do not hesitate to contact us again if you ever require our services in the future. Kind regards Simon Murphy Bond Turner

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James Shuttleworth

Personal Injury

James

I would like to thank Lee, Lois and Courtney with regards to my case. I couldn’t thank them enough. I wouldn’t have got the result I did without them. I would recommend bond turner to anyone

Legal experts tagged in
this review

Hi James, Thank you so much for your excellent review and for your kind words about our colleagues, Lee, Lois, and Courtney. It was a pleasure to provide you with such a great team and we are delighted we secured for you a successful outcome. We will certainly share your review with the rest of our team who will be delighted to read your wonderful feedback. We thank you for placing your trust in Bond Turner and we welcome you to contact us again should you ever require our services in the future. Kind regards Simon Murphy Bond Turner

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Bobby Dixon

Personal Injury

Bobby

Great experience with Bond Turner Very helpful with my road accident!! Many thanks

Legal experts tagged in
this review

Hi Bobby, Thank you so much for your 5-star review, the positive feedback means a lot to us. It was our pleasure to provide you with a helpful assistance and secure a successful outcome for you. We will be sure to share your kind words with the rest of our team who will be delighted to read your review. We thank you for placing your trust in Bond Turner to handle your claim and please don't hesitate to contact us again if you ever require our services in the future. Kind regards Simon Murphy Bond Turner

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