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How CEL Solicitors Compares

Value for money

This firm - 98%
National Average
Poor Competitive Excellent

Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.

This score has been calculated using up to the last 300 reviews left by clients of CEL Solicitors on ReviewSolicitors.

As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using CEL Solicitors . These questions include:

  • Value for money (a rating of 1-5)
  • How much were you initially quoted or how much did you expect to pay?
  • Approximately how much did you end up spending for the legal services provided (ignoring disbursements and court fees)
  • Did you think this was underpriced, overpriced or about right?
  • Overall experience

We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.

Underpriced 22%
Overpriced 19%
About Right 58%

If you would like to read more about how we work with our review data please see our Transparency section.

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Would recommend to
friends and family

This firm - 98%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used CEL Solicitors and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.

You can use this data to see how CEL Solicitors performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.

As part of our review questionnaire we ask the question:

"Would you recommend this firm to somebody else?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 98%
No 2%

If you would like to read more about how we work with our review data please see our Transparency section.

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Satisfied with
outcome of matter

This firm - 98%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used CEL Solicitors and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.

You can use this data to see how CEL Solicitors compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.

As part of our review questionnaire we ask the question:

"Were you satisfied with the outcome of your case?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 98%
No 2%

If you would like to read more about how we work with our review data please see our Transparency section.

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Rankings by area of expertise

The rankings below show the areas of expertise that CEL Solicitors offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.

Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.

Review Sources

Client Reviews

4.9/5

Reviews summary

  • Excellent

    10761
  • Very Good

    611
  • Average

    35
  • Poor

    22
  • Awful

    127

Overall experience

  • Value For Money
  • Communication
  • Initial Impressions
  • Approachability
  • Documentation Accuracy
  • Legal knowledge
Jevgenijs21g

Jevgenijs21g

November 07, 2024

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Bad solicitors

Do not recomend at all...Very bad solicitor company...Make a claim,they won only 50% of full amount...after they took another half amount somethere? From the rest money they took 25% +5% for their "job"... In the end you get only less whan 20% of full amount claimed for...

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Kim

Kim

October 20, 2024

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FINANCIAL AID/HELP

Hello, as a newbie to cryptocurrency trading, I lost a lot of money trying to navigate the market on my own, then in my search for a genuine and trusted trader/broker, i came across Trader Bernie Doran who guided and helped me retrieve my lost cryptocurrencies and I made so much profit up to the tune of $60,000. I made my first investment with $2,000 and got a ROI profit of $25,000 in less than 2 week. You can contact this expert trader Mr Bernie Doran via Email : BERNIEDORANSIGNALS@ GMAIL. COM , WhatsApp + 1 424 285 0682 and be ready to share your experience, tell him I referred you

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Jenna

Jenna

October 16, 2024

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AVOID!!!!!!!

awful solicitors do no work keep you left hanging. solicitor dealing with my case was unprofessional very rude liked to speak to you with discusting attitude. closed my case with them after speaking to head of housing disrepair told him ( John lowry) how I thought my solicitor ( Melissa Moulsdale) was being unprofessional and not helping move on my case also speaking to me like a child , belittling me on the phone John's advice was if u don't like our services we will close the claim and if I wanted to put in a complaint do so!
unbelievable!!
both melissa and john who i was dealing with had no sympathy couldn't give a dam i had major heath conditions. when asking for extra support due to mental health & other serious health conditions went ignored . would highly not recomend this company at all !!

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Jenna

Matter Type:

Housing Disrepair

Jenna

October 16, 2024

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AVOID!!!!!!!

awful solicitors do no work keep you left hanging. solicitor dealing with my case was unprofessional very rude liked to speak to you with discusting attitude. closed my case with them after speaking to head of housing disrepair told him ( John lowry) how I thought my solicitor ( Melissa Moulsdale) was being unprofessional and not helping move on my case also speaking to me like a child , belittling me on the phone John's advice was if u don't like our services we will close the claim and if I wanted to put in a complaint do so!
unbelievable!!
both melissa and john who i was dealing with had no sympathy couldn't give a dam i had major heath conditions. when asking for extra support due to mental health & other serious health conditions went ignored . would highly not recomend this company at all !!

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Adrian

Adrian

March 05, 2024

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Initial Phone CAll

I was called by one of the First Response Advisors and the phone manner was polite and courteous and informative. Letting me know one of the solictors would be looking at my claim and then getting in contact within a suitable 24-hour timeframe to go through what happens next and any costs involved. Great thanks to William.

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Chester

Chester

March 04, 2024

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excellence service

Woooww they so amazing and having time to listen and understand your issue and help you process it instantly. The first response adviser, Karin Keselyova, was excellent. She helped me through the process of getting my money back. Get in touch with CEL Solicitors.

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Mark

Mark

March 04, 2024

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cel review

Excellent communication made sense and explained well

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Dylan

Dylan

June 26, 2022

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CEL Solicitors have been absolutely fantastic so far.

Alice Foster has been looking at my case and seems to be doing a fantastic job.

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Craig

Craig

June 21, 2022

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A review for CEL solicitors.

Very professional when banks wouldn't help especially Natasha hammer very sympathetic.

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Mandy

Mandy

May 18, 2022

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Very helpful and informative.

Quick response to enquiry. The person I spoke to in the first instance was Zachary Barrett.

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Reviews collected from

Muhmin

Muhmin

November 11, 2024

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Muhmin

Customer service was the best. Jack Wilson was excellent.

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Erin

Erin

November 11, 2024

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Erin

I spoke to Paul, he was polite with excellent communication, helpful and he had great empathy for my case. I feel really reassured after our call that everything could possibly be okay.

Thank You

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Chizubere

Chizubere

November 10, 2024

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Chizubere

I spoke to Charles Glover about my case. He was very polite, patient and very reassuring. Very good customer service. Giving him a 5 star rating.

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ricardo

ricardo

November 08, 2024

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ricardo

Matthew was very helpful, my nervous are alot carm now.

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Maurice

Maurice

November 08, 2024

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Maurice

CEL Solicitors emailed me even though I never contacted the company. The mail was regarding the recovery of some lost funds. Just a very long story short: These people are scammers.

Don't trust all the positive reviews you find online. Especially with lost crypto: this will NEVER be recovered no matter what this company claims.. on their website they write this: "Thankfully, for those who have lost money or cryptocurrency, there are options for fraud recovery." It's just a lie.. please save your data and your money and don't work with this company!

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CEL Solicitors are accredited by

accreditation
accreditation

About this branch

Description

We are a nationwide family-run law firm, specialising in civil litigation. Our services include: data breach claims, fraud claims, housing disrepair claims, Japanese knotweed claims, land boundary disputes, flooding claims, business interruption claims and financial mis-selling claims including mis-sold car finance and mis-sold loans. Our head office is based in the centre of Liverpool, complete with neon signs and ‘think swing’ – we don’t think or look like your regular law firm. Masters of our craft, we challenge ourselves to think outside of the box and create new precedents to help our clients achieve success. We are paving the way as innovators in the legal field, leaving traditional, stuffy law firms in the dark while we champion new thinking. We blend dynamism and innovation with great customer service and expertise in civil litigation. We use cutting-edge technology to reduce claim running time so our clients get justice quickly. We pride ourselves on our people-first approach, recruiting only the greatest to our growing family. Our mantra at CEL Solicitors is that the enemy of greatness is good. That means that good is not good enough, we will only settle for excellence in everything we do!

Regulated by

Solicitors Regulation Authority

Legal services

Personal areas of law

  • Consumer
    • Consumer Disputes
    • Consumer Rights
    • Litigation - Breach of contract
    • Litigation - Insurance disputes
    • Litigation Law
  • Housing & Property
    • Boundary Disputes
    • Housing Associations
    • Housing disputes
    • Landlord and Tenant
    • Neighbour Disputes
    • Property Disputes
  • Personal Injury
    • Accident At Work
    • Accidents In Public Places
    • Against The Council
    • Back Injury At Work
    • Benefits Available To Asbestos Victims
    • Burns, Scars and Lacerations At Work
    • Fall From Height
    • Fatal Accident
    • Gym Injury Compensation
    • Head Injury At Work
    • Head and Brain Injury
    • No Win No Fee
    • Personal Injury Law
    • Slips, Trips and Falls
    • Spinal Injury Compensation
    • Tinnitus
    • Welfare Issues After Serious Injury
    • Workplace Slip and Trip
  • Professional Negligence
    • Accountants
    • Architects
    • Barristers
    • Engineers
    • Financial advisors
    • IT professionals
    • Insurance brokers
    • Professional Negligence
    • Professional Negligence law
    • Professional trustees
    • Surveyors
    • Tax consultants
    • Valuers

Business areas of law

  • Commercial Property
    • Commercial Leases
    • Developer disputes
  • Company & Commercial
    • Agency agreements
    • Alternative Dispute Resolution (ADR)
    • Business structures and joint ventures
    • Commercial Litigation Matters
    • Contractual Disputes
    • Data Protection
    • Insurance
    • Management buyouts
    • Partnership and LLP law
    • Shareholder Agreements
    • Shareholder and Partnership Disputes
  • Dispute Resolution
    • Mediation
  • IT & Intellectual Property
    • GDPR