CEL Solicitors  logo

CEL Solicitors

5.0 | 24 Reviews 24 Reviews | Clinical Negligence
16,180 Total Company Reviews info icon Clinical Negligence | info icon 16,180 Total Company Reviews Clinical Negligence | info icon 16,180 Total Company Reviews

CEL Solicitors, 20 Chapel Street, Liverpool, Merseyside, L3 9AG

Accepting new clients

CEL Solicitors, 20 Chapel Street, Liverpool, Merseyside, L3 9AG

Regulated by:

The Solicitors Regulation Authority

Regulator ID: 633955

Visit website
CEL Solicitors  gallery image 1
CEL Solicitors  gallery image 2
CEL Solicitors  gallery image 3
CEL Solicitors  gallery image 2
CEL Solicitors  gallery image 3
CEL Solicitors  gallery image 3
CEL Solicitors  gallery image 5

ReviewSolicitors Suitability Check

See availability

Expertise

Costs


Please enter a search query before checking suitability.
Our AI couldn’t identify the legal issue in that search 🤔 Try describing the legal problem in a different way.

CEL Solicitors Review Scores & Client Satisfaction Overview

5.0
Excellent
95%+
Value for
Money
95%+
Success
Rate
95%+
Would
Recommend
Communication 5.0/5
Initial Impressions 5.0/5
Approachability 5.0/5
Documentation Accuracy 5.0/5
Legal Knowledge 5.0/5
Value for money 4.9/5

Accreditations

CEL Solicitors are accredited by

Lexcel - excellence in legal practice management and client care accreditation awarded to CEL Solicitors
Cyber Essentials Certified accreditation awarded to CEL Solicitors
The Law Society accreditation awarded to CEL Solicitors
Trading names:
Cheshire Estate and Legal

Description

CEL Solicitors is a family-run, Liverpool-based law firm offering nationwide legal support across a wide range of consumer claims. We’ve helped recover over £150 million for victims of fraud and scams, and supported over 3,000 tenants living in housing disrepair to secure vital repairs and more than £6.9 million in compensation. We work on a no-win, no-fee basis to ensure access to justice is available to everyone, regardless of their circumstances or financial situation. Our expert solicitors also handle personal injury, professional negligence, tenancy deposit disputes, and other consumer-related cases. We’re proud to be the UK’s #1 consumer law firm on ReviewSolicitors, known for compassionate support and relentless client care.

Rankings by area of expertise

The rankings below show the areas of expertise that CEL Solicitors offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

CEL Solicitors Review Scores & Client Satisfaction Overview

4.9
Excellent
95%+
Value for
Money
15% above
national average
95%+
Success
Rate
17% above
national average
95%+
Would
Recommend
18% above
national average
Communication 4.9/5
Initial Impressions 4.9/5
Approachability 4.9/5
Documentation Accuracy 4.9/5
Legal Knowledge 4.9/5
Value for money 4.9/5

Accreditations

CEL Solicitors are accredited by

Lexcel - excellence in legal practice management and client care accreditation awarded to CEL Solicitors
Cyber Essentials Certified accreditation awarded to CEL Solicitors
The Law Society accreditation awarded to CEL Solicitors
Trading names:
Cheshire Estate and Legal

Description

CEL Solicitors is a family-run, Liverpool-based law firm offering nationwide legal support across a wide range of consumer claims. We’ve helped recover over £150 million for victims of fraud and scams, and supported over 3,000 tenants living in housing disrepair to secure vital repairs and more than £6.9 million in compensation. We work on a no-win, no-fee basis to ensure access to justice is available to everyone, regardless of their circumstances or financial situation. Our expert solicitors also handle personal injury, professional negligence, tenancy deposit disputes, and other consumer-related cases. We’re proud to be the UK’s #1 consumer law firm on ReviewSolicitors, known for compassionate support and relentless client care.

Rankings by area of expertise

The rankings below show the areas of expertise that CEL Solicitors offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Pinned Reviews

Profile image of Neil

Neil

Fraud Law

Neil

"Thoroughly recommend CEL. Got money back for me from a scam that I thought I had lost for good. They were very efficient and caring from the start and kept me informed all the way through the process. Natasha Mason was brilliant and couldn't praise her enough. My thanks to all involved in recovering"

Profile image of Joh

Joh

Consumer

Joh

"After submitting my report, Paul responded immediately and offered very friendly, helpful service. His professionalism and quick action really stood out and made a stressful situation much smoother. Highly appreciated."

Contact & Locations - CEL Solicitors

Opening hours

Monday 09:00–17:00
Tuesday 09:00–17:00
Wednesday 09:00–17:00
Thursday 09:00–17:00
Friday 09:00–16:30
Saturday (Closed)
Sunday (Closed)

CEL Solicitors, 20 Chapel Street, Liverpool, Merseyside, L3 9AG

Reviews

5.0 /5 24 Reviews
Filter your results
Star rating
Review Source

Rating

Review Source

Clients say

What clients say about CEL Solicitors

The firm specialises in fraud, scam and recovery work (including crypto and personal injury follow‑up), demonstrating clear expertise and efficient case handling. Clients praise swift, informative onboarding, transparent fee explanations and regular updates. Valued soft skills include empathy, patience, non‑judgemental listening, professionalism, clear communication and reassurance; advisers are described as polite, caring, supportive and approachable, which helps reduce stress and restore clients’ confidence.

professional
empathetic
patient
helpful
reassuring
clear communication
trustworthy
efficient
responsive
non‑judgemental

ReviewSolicitors Review List

Profile image of Linda

Linda

Verified
Consumer

False claims

Very clear well spoken and polite. Very helpful and understanding

A representative from Cheshire Estate And Legal Limited responded to this review

Thank you for your brilliant feedback.

0
Collected on: ReviewSolicitor collection source logo
Profile image of Andy

Andy

Verified
Consumer

CEL Paul Carson

Very happy with my experience dealing with CEL in the initial stage of my claim. Spoke to Paul Carson, very professional and polite. Very responsive to emails and punctual on arranged call backs. Would highly recomend.

A representative from Cheshire Estate And Legal Limited responded to this review

Thank you for taking the time to leave your review, we will be sure to pass your kind words to Paul and the wider team.

0
Collected on: ReviewSolicitor collection source logo
Profile image of Anonymous

Anonymous

Verified
Fraud Law

Excellent and sympathetic

Beverly was very reassuring and clearly explained the process

Solicitors tagged in
this review

A representative from Cheshire Estate And Legal Limited responded to this review

Thank you for your great feedback.

0
Collected on: ReviewSolicitor collection source logo
Profile image of Sarah

Sarah

Verified
Consumer

Hesitant to claim after being scammed

i was very hesitant to claim after being scammed ,but called CEL Solicitors and spoke to a Gentleman called William . William was professional ,Kind ,explained everything clearly about the procedure ,which was informative . William is understanding ,Non judgemental and put me at my ease.

A representative from Cheshire Estate And Legal Limited responded to this review

Thank you for your great feedback, we will be sure to pass your kind words to William.

0
Collected on: ReviewSolicitor collection source logo
Profile image of Paul carson

Paul carson

Verified
Consumer

Nicola

I was feeling poorly about the scammed I didn’t know what to do and say I was very sick at times no one wanted to know the mess that I was in i just felt bad my last hope was to call cel solicitors

Solicitors tagged in
this review

A representative from Cheshire Estate And Legal Limited responded to this review

Thank you for sharing your experience with us. We’re really sorry to hear how difficult this situation has been for you, and how it made you feel. Being affected by a scam can be incredibly distressing, and it’s completely understandable that you felt overwhelmed. We’re glad you reached out to our team, and we hope we’ve been able to provide some reassurance and support during this time. Please know that you’re not alone in this, and we’re here to help guide you through the process.

0
Collected on: ReviewSolicitor collection source logo

Other Reviews

Profile image of edward collins

edward collins

Consumer

edward

Having been scammed for a significant amount I felt a range of emotions from anger to stupidity & shame. CEL Solicitors handled my case with sensitivity & understanding based on experience & professional attitude so I would strongly recommend them.

A representative from Cheshire Estate And Legal Limited responded to this review

Thank you for sharing your experience. We’re truly sorry to hear what you went through, but we’re glad we could support you with care and professionalism. Your recommendation means a lot to us, and we appreciate your kind words.

0
Collected on: Google collection source logo
Profile image of Derek Christie

Derek Christie

Consumer

Derek

I have been dealing with Mr.C.J. Sharkey who is a helpful, and professional gentleman, who senses the dangers of scams, which are very bad for the unfortunate person s moral, after trying to be kind hearted. I would certainly urge anyone who has suffered from any type of scam to contact CES Solicitors, where a helpful member of the staff there will be happy to attempt to resolve this issue.

A representative from Cheshire Estate And Legal Limited responded to this review

Thank you for your brilliant review.

0
Collected on: Google collection source logo
Profile image of J W

J W

Fraud Law

A client

Paul Carson called me from CEL Solicitors. He listened very carefully and asked all the important things needed to proceed with the case. He was very patient and understood that I was in the Hospital A and E waiting room. We were able to navigate through the process even though I was called in by the Doctor at one point, so he called back when I was transferred to the next waiting area. He really explained the process very well as I wasn't sure after 3 years since the scam, how it all happened. I feel very safe in their hands. Paul Carson is a consummate professional and a compassionate guide.

A representative from Cheshire Estate And Legal Limited responded to this review

It's so wonderful to hear this — thank you for taking the time to let us know!

0
Collected on: Google collection source logo
Profile image of Dale Bains

Dale Bains

Consumer

Dale

Excellent. Made me realise legitimate and helpful aspects of my claim that I was not aware of.

0
Collected on: Google collection source logo
Profile image of Robert Hemmings

Robert Hemmings

Consumer

Robert

Details taken by Callum Williams in a most professional and friendly manner

0
Collected on: Google collection source logo

Reviews

4.9 /5 16180 Reviews
Filter your results
Star rating
Review Source

Rating

Review Source

Clients say

What clients say about CEL Solicitors

The firm specialises in fraud, scam and recovery work (including crypto and personal injury follow‑up), demonstrating clear expertise and efficient case handling. Clients praise swift, informative onboarding, transparent fee explanations and regular updates. Valued soft skills include empathy, patience, non‑judgemental listening, professionalism, clear communication and reassurance; advisers are described as polite, caring, supportive and approachable, which helps reduce stress and restore clients’ confidence.

professional
empathetic
patient
helpful
reassuring
clear communication
trustworthy
efficient
responsive
non‑judgemental

ReviewSolicitors Review List

Profile image of Anonymous

Anonymous

Verified

Straight Forward

Very brief and to the point. A pleasant conversation and heartening.

0
Collected on: ReviewSolicitor collection source logo
Profile image of David Fletcher

David Fletcher

Verified
Fraud Law

Teview

Everyone so far has been very professional

0
Collected on: ReviewSolicitor collection source logo
Profile image of Katie

Katie

Verified

Excellent help

Had paul carson as my advisor and he was excellent , very efficiant and very kind

0
Collected on: ReviewSolicitor collection source logo
Profile image of Paul

Paul

Verified
Fraud Law

Paul

Start is well so hopefully we go through all of it and get what we are here for ,also the conversation was good thank you for the support .

A representative from Cheshire Estate And Legal Limited responded to this review

Thank you for taking the time to leave your feedback, we really appreciate it.

0
Collected on: ReviewSolicitor collection source logo
Profile image of Patricia Rea-Woodhouse

Patricia Rea-Woodhouse

Verified
Fraud Law

Getting my money back

I spoke to Callum Williams, who was courteous and professional, asking the right questions without me feel ashamed. He made me feel I was in good hands explaining my eligibility for their service and inspired confidence in me that I would be able to get my money back eventually.

A representative from Cheshire Estate And Legal Limited responded to this review

Thank you for taking the time to share your experience about Callum, we will be sure to share your kind words with him.

0
Collected on: ReviewSolicitor collection source logo

Other Reviews

Profile image of dona farrow

dona farrow

dona

Good service from Paul

A representative from Cheshire Estate And Legal Limited responded to this review

Thank you for you great feedback, we will be sure to share your kind words with Paul.

0
Collected on: Google collection source logo
Profile image of Okubay Tesfagabir

Okubay Tesfagabir

Okubay

Paul carson is helpful and polite man thanks

A representative from Cheshire Estate And Legal Limited responded to this review

Thank you for your brilliant feedback.

0
Collected on: Google collection source logo
Profile image of Hasnan Abdul

Hasnan Abdul

Hasnan

Paul was really nice and helped with my issue

A representative from Cheshire Estate And Legal Limited responded to this review

Thank you for your lovely feedback.

0
Collected on: Google collection source logo
Profile image of William Augustus Davies

William Augustus Davies

William

A very professional team.. Callum Williams is excellent at what he does

0
Collected on: Google collection source logo
Profile image of Elizabeth Miller

Elizabeth Miller

Elizabeth

My first contact with CEL was Paul who was very pleasant and professional and put me at ease, would definitely recommend CEL

0
Collected on: Google collection source logo

Can This Law Firm Assist You?

Find the best legal expertise in the field, tailored to your needs. Assess availability, delve into specialist knowledge, and make informed decisions with transparency of cost.

Law firms are ranked based on past client experience. They can be evaluated by value, quality, and ethical standards, helping you find the firm you need.

See availability
Check expertise
Estimate Costs
Clear