Personal Injury
|
16,180 Total Company Reviews
Personal Injury
|
16,180 Total Company Reviews
CEL Solicitors, 20 Chapel Street, Liverpool, Merseyside, L3 9AG
Accepting new clients
CEL Solicitors, 20 Chapel Street, Liverpool, Merseyside, L3 9AG
Regulated by:
The Solicitors Regulation Authority
Regulator ID: 633955
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Expertise
Costs
In your own words, tell us what you need help with and we’ll show you how this law firm may be able to assist, based on their experience and client feedback.
CEL Solicitors are accredited by
CEL Solicitors is a family-run, Liverpool-based law firm offering nationwide legal support across a wide range of consumer claims. We’ve helped recover over £150 million for victims of fraud and scams, and supported over 3,000 tenants living in housing disrepair to secure vital repairs and more than £6.9 million in compensation. We work on a no-win, no-fee basis to ensure access to justice is available to everyone, regardless of their circumstances or financial situation. Our expert solicitors also handle personal injury, professional negligence, tenancy deposit disputes, and other consumer-related cases. We’re proud to be the UK’s #1 consumer law firm on ReviewSolicitors, known for compassionate support and relentless client care.
The rankings below show the areas of expertise that CEL Solicitors offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.
CEL Solicitors are accredited by
CEL Solicitors is a family-run, Liverpool-based law firm offering nationwide legal support across a wide range of consumer claims. We’ve helped recover over £150 million for victims of fraud and scams, and supported over 3,000 tenants living in housing disrepair to secure vital repairs and more than £6.9 million in compensation. We work on a no-win, no-fee basis to ensure access to justice is available to everyone, regardless of their circumstances or financial situation. Our expert solicitors also handle personal injury, professional negligence, tenancy deposit disputes, and other consumer-related cases. We’re proud to be the UK’s #1 consumer law firm on ReviewSolicitors, known for compassionate support and relentless client care.
The rankings below show the areas of expertise that CEL Solicitors offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.
"Thoroughly recommend CEL. Got money back for me from a scam that I thought I had lost for good. They were very efficient and caring from the start and kept me informed all the way through the process. Natasha Mason was brilliant and couldn't praise her enough. My thanks to all involved in recovering"
"After submitting my report, Paul responded immediately and offered very friendly, helpful service. His professionalism and quick action really stood out and made a stressful situation much smoother. Highly appreciated."
| Monday | 09:00–17:00 |
| Tuesday | 09:00–17:00 |
| Wednesday | 09:00–17:00 |
| Thursday | 09:00–17:00 |
| Friday | 09:00–16:30 |
| Saturday | (Closed) |
| Sunday | (Closed) |
CEL Solicitors, 20 Chapel Street, Liverpool, Merseyside, L3 9AG
What clients say about CEL Solicitors
The firm specialises in fraud, scam and recovery work (including crypto and personal injury follow‑up), demonstrating clear expertise and efficient case handling. Clients praise swift, informative onboarding, transparent fee explanations and regular updates. Valued soft skills include empathy, patience, non‑judgemental listening, professionalism, clear communication and reassurance; advisers are described as polite, caring, supportive and approachable, which helps reduce stress and restore clients’ confidence.
This review was submitted by a verified client of Cheshire Estate And Legal Limited.
Had a accident that wasnt my fault and these guys have been amazing and supportive
Thank you for your great feedback.
This review was submitted by a verified client of Cheshire Estate And Legal Limited.
do not hesitate to speak to the lovely lady Faye Hornby, who is so professional, informative, understanding and plain speaking thank you so much Faye, pleasure to deal with
Thank you for your brilliant feedback, we will be sure to share your kind words with Faye.
This review was submitted by a verified client of Cheshire Estate And Legal Limited.
Very helpful and i really feel at ease that CEL solicitors are handling my case, I recieved a phone call from Callum W this morning, so caring and helpful would 100% recommend for anyone
Thank you for your brilliant feedback, we really appreciate it. It is great to hear that you were pleased with Callum's service and we will be sure to share your kind words with him and the wider team.
This review was submitted by a verified client of Cheshire Estate And Legal Limited.
Beverly deserves a five star rating as she was so helpful and made what could have been an awkward phone conversation very easy and straightforward.
Thank you for your brilliant feedback, we will be sure to share your kind words with her.
This review was submitted by a verified client of Cheshire Estate And Legal Limited.
Paul Carson has been great when on boarding me as a client when dealing with road accident. Thank you.
Thank you for your brilliant feedback about Paul, we wish you the best of luck with your claim, moving forward.
After such an awful experience and the loss of my funds, I was relieved to be able to share my side without feeling judged. My case officer Cj Sharkey, has been prompt and extremely helpful and now I feel better knowing my case has priority and it's being taken care of.
Thank you for sharing your experience. We’re sorry to hear about the difficulties you faced, but we’re glad CJ has been able to provide the support and reassurance you needed. Your feedback means a lot, and we’ll make sure your kind words are passed along.
Having been scammed for a significant amount I felt a range of emotions from anger to stupidity & shame. CEL Solicitors handled my case with sensitivity & understanding based on experience & professional attitude so I would strongly recommend them.
Thank you for sharing your experience. We’re truly sorry to hear what you went through, but we’re glad we could support you with care and professionalism. Your recommendation means a lot to us, and we appreciate your kind words.
My solicitor Wendy has been an absolute help. She reached out to the relevant persons to ensure that I got my money back. She was consistent, transparent and kept me in the loop of everything!
Thank you for taking the time to leave your great feedback about Wendy, we will be sure to pass this to her. We are pleased to hear that you were able to recover your money. Thank you for choosing CEL Solicitors.
Paul has been very helpful and responsive to my application for CEL Solicitors for advise and represent me in my personal injury case. I had a serious accident (not at work, but in the street), in January 2026, which lead to me having a serious injury, of which in May now, I am slowly recovering from. I have found Paul to be clear in his communications with me about whether or not CEL Solicitors can take my case on, fortunately for me, they can. I am very happy to recommend Paul at CEL Solicitors.
Thank you so much for your kind words. We’re pleased to hear that Paul was able to provide clear guidance and support during this difficult time. It’s wonderful to know you’re on the road to recovery, and we appreciate your recommendation. We’ll continue to do our best to assist you throughout your case.
I would thoroughly recommend CEL solicitors ‘Chaunteau Twort’ for your problems etc if you have been a victim of a scammer. Professional company, they know what is going on to many victims. Trustworthy and economical company.
Thank you for your brilliant feedback.
What clients say about CEL Solicitors
The firm specialises in fraud, scam and recovery work (including crypto and personal injury follow‑up), demonstrating clear expertise and efficient case handling. Clients praise swift, informative onboarding, transparent fee explanations and regular updates. Valued soft skills include empathy, patience, non‑judgemental listening, professionalism, clear communication and reassurance; advisers are described as polite, caring, supportive and approachable, which helps reduce stress and restore clients’ confidence.
This review was submitted by a verified client of Cheshire Estate And Legal Limited.
Very brief and to the point. A pleasant conversation and heartening.
This review was submitted by a verified client of Cheshire Estate And Legal Limited.
Everyone so far has been very professional
This review was submitted by a verified client of Cheshire Estate And Legal Limited.
Had paul carson as my advisor and he was excellent , very efficiant and very kind
This review was submitted by a verified client of Cheshire Estate And Legal Limited.
Start is well so hopefully we go through all of it and get what we are here for ,also the conversation was good thank you for the support .
Thank you for taking the time to leave your feedback, we really appreciate it.
This review was submitted by a verified client of Cheshire Estate And Legal Limited.
I spoke to Callum Williams, who was courteous and professional, asking the right questions without me feel ashamed. He made me feel I was in good hands explaining my eligibility for their service and inspired confidence in me that I would be able to get my money back eventually.
Thank you for taking the time to share your experience about Callum, we will be sure to share your kind words with him.
Good service from Paul
Thank you for you great feedback, we will be sure to share your kind words with Paul.
Paul carson is helpful and polite man thanks
Thank you for your brilliant feedback.
Paul was really nice and helped with my issue
Thank you for your lovely feedback.
A very professional team.. Callum Williams is excellent at what he does
My first contact with CEL was Paul who was very pleasant and professional and put me at ease, would definitely recommend CEL
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