Professional Negligence
|
16,180 Total Company Reviews
Professional Negligence
|
16,180 Total Company Reviews
CEL Solicitors, 20 Chapel Street, Liverpool, Merseyside, L3 9AG
Accepting new clients
CEL Solicitors, 20 Chapel Street, Liverpool, Merseyside, L3 9AG
Regulated by:
The Solicitors Regulation Authority
Regulator ID: 633955
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Expertise
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In your own words, tell us what you need help with and we’ll show you how this law firm may be able to assist, based on their experience and client feedback.
CEL Solicitors are accredited by
CEL Solicitors is a family-run, Liverpool-based law firm offering nationwide legal support across a wide range of consumer claims. We’ve helped recover over £150 million for victims of fraud and scams, and supported over 3,000 tenants living in housing disrepair to secure vital repairs and more than £6.9 million in compensation. We work on a no-win, no-fee basis to ensure access to justice is available to everyone, regardless of their circumstances or financial situation. Our expert solicitors also handle personal injury, professional negligence, tenancy deposit disputes, and other consumer-related cases. We’re proud to be the UK’s #1 consumer law firm on ReviewSolicitors, known for compassionate support and relentless client care.
The rankings below show the areas of expertise that CEL Solicitors offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.
CEL Solicitors are accredited by
CEL Solicitors is a family-run, Liverpool-based law firm offering nationwide legal support across a wide range of consumer claims. We’ve helped recover over £150 million for victims of fraud and scams, and supported over 3,000 tenants living in housing disrepair to secure vital repairs and more than £6.9 million in compensation. We work on a no-win, no-fee basis to ensure access to justice is available to everyone, regardless of their circumstances or financial situation. Our expert solicitors also handle personal injury, professional negligence, tenancy deposit disputes, and other consumer-related cases. We’re proud to be the UK’s #1 consumer law firm on ReviewSolicitors, known for compassionate support and relentless client care.
The rankings below show the areas of expertise that CEL Solicitors offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.
"Thoroughly recommend CEL. Got money back for me from a scam that I thought I had lost for good. They were very efficient and caring from the start and kept me informed all the way through the process. Natasha Mason was brilliant and couldn't praise her enough. My thanks to all involved in recovering"
"After submitting my report, Paul responded immediately and offered very friendly, helpful service. His professionalism and quick action really stood out and made a stressful situation much smoother. Highly appreciated."
| Monday | 09:00–17:00 |
| Tuesday | 09:00–17:00 |
| Wednesday | 09:00–17:00 |
| Thursday | 09:00–17:00 |
| Friday | 09:00–16:30 |
| Saturday | (Closed) |
| Sunday | (Closed) |
CEL Solicitors, 20 Chapel Street, Liverpool, Merseyside, L3 9AG
What clients say about CEL Solicitors
The firm specialises in fraud, scam and recovery work (including crypto and personal injury follow‑up), demonstrating clear expertise and efficient case handling. Clients praise swift, informative onboarding, transparent fee explanations and regular updates. Valued soft skills include empathy, patience, non‑judgemental listening, professionalism, clear communication and reassurance; advisers are described as polite, caring, supportive and approachable, which helps reduce stress and restore clients’ confidence.
This review was submitted by a verified client of Cheshire Estate And Legal Limited.
My contact with Paul Carson was a confident one in that it gave me hope of success in resolving my fraud case
Thank you for your brilliant feedback.
This review was submitted by a verified client of Cheshire Estate And Legal Limited.
My experience has been nothing short of professional and sympathetic after bad and false experiences in trying to recover my losses by Paul Carson who was my case handler.
Thank you for your brilliant feedback, we will be sure to share your kind words with Paul and the wider team.
This review was submitted by a verified client of Cheshire Estate And Legal Limited.
Just would like to say a big Thanks you to Fay Hornby, for the very professional conversation and guidance on my case . I will recommend this firm to people who were scammed through cryptocurrency investments . Kind Regards A. W .
Thank you for your great feedback, we will be sure to share your kind words with Faye.
This review was submitted by a verified client of Cheshire Estate And Legal Limited.
Having shared my experience with my first point of contact Faye Hornby I found her to be very professional on making me feel at ease when I try to explain how I had lost money through crypto she reassured me that I am not the first one and I won’t be the last one to be victim of this type of situation and after signing the relatively easy paperwork, she is now sending it across to the investigation team once again I cannot speak high enough of this person‘s professionalism and would highly recommend your company
Thank you for your kind words. We’re really pleased to hear that Faye was able to support you with professionalism and reassurance during a difficult situation. Your feedback means a lot to us, and we’ll be sure to pass it on to her and the team. If you need anything further as your case progresses, please don’t hesitate to get in touch.
This review was submitted by a verified client of Cheshire Estate And Legal Limited.
i was very hesitant to claim after being scammed ,but called CEL Solicitors and spoke to a Gentleman called William . William was professional ,Kind ,explained everything clearly about the procedure ,which was informative . William is understanding ,Non judgemental and put me at my ease.
Thank you for your great feedback, we will be sure to pass your kind words to William.
Having been scammed for a significant amount I felt a range of emotions from anger to stupidity & shame. CEL Solicitors handled my case with sensitivity & understanding based on experience & professional attitude so I would strongly recommend them.
Thank you for sharing your experience. We’re truly sorry to hear what you went through, but we’re glad we could support you with care and professionalism. Your recommendation means a lot to us, and we appreciate your kind words.
Paul was very helpful in the submission of my scam claim & explained every step of the process in great detail
Thank you for your lovely feedback.
I have been dealing with Mr.C.J. Sharkey who is a helpful, and professional gentleman, who senses the dangers of scams, which are very bad for the unfortunate person s moral, after trying to be kind hearted. I would certainly urge anyone who has suffered from any type of scam to contact CES Solicitors, where a helpful member of the staff there will be happy to attempt to resolve this issue.
Thank you for your brilliant review.
Details taken by Callum Williams in a most professional and friendly manner
CEL Solicitor Faye Hornby very professional lady i recommend
What clients say about CEL Solicitors
The firm specialises in fraud, scam and recovery work (including crypto and personal injury follow‑up), demonstrating clear expertise and efficient case handling. Clients praise swift, informative onboarding, transparent fee explanations and regular updates. Valued soft skills include empathy, patience, non‑judgemental listening, professionalism, clear communication and reassurance; advisers are described as polite, caring, supportive and approachable, which helps reduce stress and restore clients’ confidence.
This review was submitted by a verified client of Cheshire Estate And Legal Limited.
Very brief and to the point. A pleasant conversation and heartening.
This review was submitted by a verified client of Cheshire Estate And Legal Limited.
Everyone so far has been very professional
This review was submitted by a verified client of Cheshire Estate And Legal Limited.
Had paul carson as my advisor and he was excellent , very efficiant and very kind
This review was submitted by a verified client of Cheshire Estate And Legal Limited.
Start is well so hopefully we go through all of it and get what we are here for ,also the conversation was good thank you for the support .
Thank you for taking the time to leave your feedback, we really appreciate it.
This review was submitted by a verified client of Cheshire Estate And Legal Limited.
I spoke to Callum Williams, who was courteous and professional, asking the right questions without me feel ashamed. He made me feel I was in good hands explaining my eligibility for their service and inspired confidence in me that I would be able to get my money back eventually.
Thank you for taking the time to share your experience about Callum, we will be sure to share your kind words with him.
Good service from Paul
Thank you for you great feedback, we will be sure to share your kind words with Paul.
Paul carson is helpful and polite man thanks
Thank you for your brilliant feedback.
Paul was really nice and helped with my issue
Thank you for your lovely feedback.
A very professional team.. Callum Williams is excellent at what he does
My first contact with CEL was Paul who was very pleasant and professional and put me at ease, would definitely recommend CEL
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