CEL Solicitors  logo

CEL Solicitors

4.9 | 183 Reviews 183 Reviews | IT professionals
16,478 Total Company Reviews info icon IT professionals | info icon 16,478 Total Company Reviews IT professionals | info icon 16,478 Total Company Reviews

CEL Solicitors, 20 Chapel Street, Liverpool, Merseyside, L3 9AG

Accepting new clients

CEL Solicitors, 20 Chapel Street, Liverpool, Merseyside, L3 9AG

Regulated by:

The Solicitors Regulation Authority

Regulator ID: 633955

Visit website
CEL Solicitors  gallery image 1
CEL Solicitors  gallery image 2
CEL Solicitors  gallery image 3
CEL Solicitors  gallery image 2
CEL Solicitors  gallery image 3
CEL Solicitors  gallery image 3
CEL Solicitors  gallery image 5

ReviewSolicitors Suitability Check

See availability

Expertise

Costs


Please enter a search query before checking suitability.
Our AI couldn’t identify the legal issue in that search 🤔 Try describing the legal problem in a different way.

CEL Solicitors Review Scores & Client Satisfaction Overview

4.9
Excellent
95%+
Value for
Money
95%+
Success
Rate
95%+
Would
Recommend
Communication 4.9/5
Initial Impressions 4.9/5
Approachability 4.9/5
Documentation Accuracy 4.9/5
Legal Knowledge 4.9/5
Value for money 4.9/5

Accreditations

CEL Solicitors are accredited by

Lexcel - excellence in legal practice management and client care accreditation awarded to CEL Solicitors
Cyber Essentials Certified accreditation awarded to CEL Solicitors
The Law Society accreditation awarded to CEL Solicitors
Trading names:
Cheshire Estate and Legal
CEL Solicitors

Description

CEL Solicitors is a family-run, Liverpool-based law firm offering nationwide legal support across a wide range of consumer claims. We’ve helped recover over £150 million for victims of fraud and scams, and supported over 3,000 tenants living in housing disrepair to secure vital repairs and more than £6.9 million in compensation. We work on a no-win, no-fee basis to ensure access to justice is available to everyone, regardless of their circumstances or financial situation. Our expert solicitors also handle personal injury, professional negligence, tenancy deposit disputes, and other consumer-related cases. We’re proud to be the UK’s #1 consumer law firm on ReviewSolicitors, known for compassionate support and relentless client care.

Rankings by area of expertise

The rankings below show the areas of expertise that CEL Solicitors offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

CEL Solicitors Review Scores & Client Satisfaction Overview

4.9
Excellent
95%+
Value for
Money
15% above
national average
95%+
Success
Rate
17% above
national average
95%+
Would
Recommend
18% above
national average
Communication 4.9/5
Initial Impressions 4.9/5
Approachability 4.9/5
Documentation Accuracy 4.9/5
Legal Knowledge 4.9/5
Value for money 4.9/5

Accreditations

CEL Solicitors are accredited by

Lexcel - excellence in legal practice management and client care accreditation awarded to CEL Solicitors
Cyber Essentials Certified accreditation awarded to CEL Solicitors
The Law Society accreditation awarded to CEL Solicitors
Trading names:
Cheshire Estate and Legal
CEL Solicitors

Description

CEL Solicitors is a family-run, Liverpool-based law firm offering nationwide legal support across a wide range of consumer claims. We’ve helped recover over £150 million for victims of fraud and scams, and supported over 3,000 tenants living in housing disrepair to secure vital repairs and more than £6.9 million in compensation. We work on a no-win, no-fee basis to ensure access to justice is available to everyone, regardless of their circumstances or financial situation. Our expert solicitors also handle personal injury, professional negligence, tenancy deposit disputes, and other consumer-related cases. We’re proud to be the UK’s #1 consumer law firm on ReviewSolicitors, known for compassionate support and relentless client care.

Rankings by area of expertise

The rankings below show the areas of expertise that CEL Solicitors offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Pinned Reviews

Profile image of Anonymous

Anonymous

Verified
Consumer

Outstanding support

"I was recently injured in work and to be quiet frank so nervous speaking to a solicitor, I called cel and was put through to a Beverley, not only was she 100% professional but made me feel human, if you have more than 1 of her your company is going to become an empire absolute diamond 💎"

Legal experts tagged in
this review

Profile image of Ray Bonehill

Ray Bonehill

Consumer

Ray

"I approached CEL Solicitors for support at which time my case was assigned to Chaunteau Twort. She has given me excellent support so far and I would recommend her to anyone requiring professional support. Thank you Chaunteau."

Legal experts tagged in
this review

Contact & Locations - CEL Solicitors

Opening hours

Monday 09:00–17:00
Tuesday 09:00–17:00 (Open)
Wednesday 09:00–17:00
Thursday 09:00–17:00
Friday 09:00–16:30
Saturday (Closed)
Sunday (Closed)

CEL Solicitors, 20 Chapel Street, Liverpool, Merseyside, L3 9AG

Reviews

4.9 /5 183 Reviews
Filter your results
Star rating
Review Source

Rating

Review Source

Clients say

What clients say about CEL Solicitors

Clients praise the firm for expertise in scam and fraud recovery, tenancy deposit disputes and personal injury matters, noting clear, professional advice and efficient case handling. Staff are described as compassionate, non‑judgemental listeners who communicate clearly, patiently and proactively. Clients value reassurance, responsiveness, transparency about process and fees, and the supportive, empathetic manner of first responders and case handlers, which helped reduce stress and restore confidence during difficult situations.

Professional staff
Very helpful
Clear explanations
Reassuring manner
Good communication
Patient approach
Non-judgemental
Knowledgeable team
Prompt responses
Compassionate service

ReviewSolicitors Review List

Profile image of John p

John p

Verified
Consumer

Very professional

Paul Carson was very sympathetic to my cause and explained what was going to happen. Being scammed is not nice and cel solicitors are going to do everything in there power to help me. Very understanding and professional

Legal experts tagged in
this review

A representative from Cheshire Estate And Legal Limited responded to this review

Thank you for your recommendation, we will be sure to share your kind words with Paul. We appreciate that it has been hard what you have been through and our team will do the best they can to get you a positive result.

0
Collected on: ReviewSolicitor collection source logo
Profile image of Blaise Azari

Blaise Azari

Verified
Fraud Law

Money lost though wrong investment

I received a phone call today from Paul Carson Just to hear my sad story regarding my wrong investment. Paul was kind enough to listen to me and asked questions. Paul, thank you for your services and support.

Legal experts tagged in
this review

A representative from Cheshire Estate And Legal Limited responded to this review

Thank you for taking the time to leave your feedback, we really appreciate it. We are sorry to hear that you have been through such a struggle however we appreciate the recommendation and wish you all the best in the future.

0
Collected on: ReviewSolicitor collection source logo
Profile image of Ryan Wilson

Ryan Wilson

Verified
Personal Injury

Excellent adivise and service from a very professional, well spoken Lady.

Thank you Faye Hornby for your professional advice and comfoting/ caring manner in helping me with my query and quick response as promised.

Legal experts tagged in
this review

A representative from Cheshire Estate And Legal Limited responded to this review

Thank you for your brilliant feedback, we will be sure to share your kind words with Faye.

0
Collected on: ReviewSolicitor collection source logo
Profile image of Anonymous

Anonymous

Verified
Consumer

Outstanding support

I was recently injured in work and to be quiet frank so nervous speaking to a solicitor, I called cel and was put through to a Beverley, not only was she 100% professional but made me feel human, if you have more than 1 of her your company is going to become an empire absolute diamond 💎

Legal experts tagged in
this review

A representative from Cheshire Estate And Legal Limited responded to this review

Thank you for your great feedback, we will be sure to share your kind words to Beverly.

0
Collected on: ReviewSolicitor collection source logo
Profile image of Doug

Doug

Verified
Consumer

Contact with Paul Carson

My contact with Paul Carson was a confident one in that it gave me hope of success in resolving my fraud case

Legal experts tagged in
this review

A representative from Cheshire Estate And Legal Limited responded to this review

Thank you for your brilliant feedback.

0
Collected on: ReviewSolicitor collection source logo

Other Reviews

Profile image of Mohammed Rahman

Mohammed Rahman

Mohammed

⭐⭐⭐⭐⭐ I had an excellent experience with Paul Carson. From the very first conversation, he provided a fast, efficient and highly professional service. He responded quickly, listened carefully to my concerns and explained everything in a clear and easy-to-understand way. Paul was knowledgeable, patient and genuinely cared about helping me. He answered all of my questions without making me feel rushed and gave me confidence throughout the process. His communication was outstanding, and his prompt responses made a stressful situation much easier to deal with. It’s rare to receive customer service of this standard. Paul is a real credit to the firm, and I wouldn’t hesitate to recommend him to anyone looking for expert legal advice and exceptional client care. Thank you again, Paul, for your outstanding support and first-class service.

0
Collected on: Google collection source logo
Profile image of scott petrie

scott petrie

scott

Paul Carson was very empathetic, knowledgeable and patient. I was very happy to have had him assigned as my first response advisor by CEL Solicitors.

A representative from Cheshire Estate And Legal Limited responded to this review

Thank you for your brilliant feedback, it is great to know that you were happy with Paul's service.

0
Collected on: Google collection source logo
Profile image of Ken Nichol

Ken Nichol

Ken

Excellent advise provided by Paul during my enquiry

A representative from Cheshire Estate And Legal Limited responded to this review

Thank you for taking the time to leave your feedback, we really appreciate it.

0
Collected on: Google collection source logo
Profile image of edward collins

edward collins

Consumer

edward

Having been scammed for a significant amount I felt a range of emotions from anger to stupidity & shame. CEL Solicitors handled my case with sensitivity & understanding based on experience & professional attitude so I would strongly recommend them.

A representative from Cheshire Estate And Legal Limited responded to this review

Thank you for sharing your experience. We’re truly sorry to hear what you went through, but we’re glad we could support you with care and professionalism. Your recommendation means a lot to us, and we appreciate your kind words.

0
Collected on: Google collection source logo
Profile image of Mervyn McCook

Mervyn McCook

Consumer

Mervyn

Paul was very helpful in the submission of my scam claim & explained every step of the process in great detail

A representative from Cheshire Estate And Legal Limited responded to this review

Thank you for your lovely feedback.

0
Collected on: Google collection source logo

Reviews

4.9 /5 16478 Reviews
Filter your results
Star rating
Review Source

Rating

Review Source

Clients say

What clients say about CEL Solicitors

Clients praise the firm for expertise in scam and fraud recovery, tenancy deposit disputes and personal injury matters, noting clear, professional advice and efficient case handling. Staff are described as compassionate, non‑judgemental listeners who communicate clearly, patiently and proactively. Clients value reassurance, responsiveness, transparency about process and fees, and the supportive, empathetic manner of first responders and case handlers, which helped reduce stress and restore confidence during difficult situations.

Professional staff
Very helpful
Clear explanations
Reassuring manner
Good communication
Patient approach
Non-judgemental
Knowledgeable team
Prompt responses
Compassionate service

ReviewSolicitors Review List

Profile image of Anonymous

Anonymous

Verified

Legal support

I have been contacted by Callum Williams and he has been really friendly and understanding

Legal experts tagged in
this review

0
Collected on: ReviewSolicitor collection source logo
Profile image of Mahmuda

Mahmuda

Verified

Initial contact -scam victim

My initial contact with Matthew Beaumont has been nothing but reassuring. I hope this amazing communication and transparency continues to the end with a positive outcome.

0
Collected on: ReviewSolicitor collection source logo
Profile image of Anonymous

Anonymous

Verified

Initial Call

I have just made the initial call to CEL and Matthew has been very supportive in this sensitive issue. He explained everything in detail and gave me the slightest hope in pursuing this further. He was very understanding to my situation and put me at ease.

Legal experts tagged in
this review

A representative from Cheshire Estate And Legal Limited responded to this review

Thank you for your brilliant feedback about Matthew, we will be sure to share your kind words with him and the wider team.

0
Collected on: ReviewSolicitor collection source logo
Profile image of Mohammed

Mohammed

Verified
Nuisance Law

Excellent

⭐⭐⭐⭐⭐ I had an excellent experience with Paul Carson. From the very first conversation, he provided a fast, efficient and highly professional service. He responded quickly, listened carefully to my concerns and explained everything in a clear and easy-to-understand way. Paul was knowledgeable, patient and genuinely cared about helping me. He answered all of my questions without making me feel rushed and gave me confidence throughout the process. His communication was outstanding, and his prompt responses made a stressful situation much easier to deal with. It’s rare to receive customer service of this standard. Paul is a real credit to the firm, and I wouldn’t hesitate to recommend him to anyone looking for expert legal advice and exceptional client care. Thank you again, Paul, for your outstanding support and first-class service.

Legal experts tagged in
this review

A representative from Cheshire Estate And Legal Limited responded to this review

Thank you for taking the time to leave your feedback about Paul, we will be sure to share your kind words with him.

0
Collected on: ReviewSolicitor collection source logo
Profile image of Mike Kenyon

Mike Kenyon

Verified
Financial Crime Law

phone discussion

clear and succinct advice with honest expectations and time lines

Legal experts tagged in
this review

A representative from Cheshire Estate And Legal Limited responded to this review

Thank you for your great feedback.

0
Collected on: ReviewSolicitor collection source logo

Other Reviews

Profile image of Getrude Afriyie Agyare

Getrude Afriyie Agyare

Getrude

A huge thank you to CJ, he has been brilliant from the very start. His kind, calm approach has given me so much hope, and he always communicates everything in clear, easy-to-understand detail. I never feel confused about how my case is going or what the next steps are. I am extremely grateful for CJ's support, and I look forward to a positive outcome. I would absolutely recommend him.

A representative from Cheshire Estate And Legal Limited responded to this review

Thank you so much for your wonderful review and kind words. We're delighted to hear about your positive experience with CJ. Providing clear communication, reassurance, and support throughout the process is something we take great pride in, so it's fantastic to know CJ has helped you feel informed and hopeful every step of the way. Your recommendation means a great deal to us. We wish you all the very best with your case and look forward to helping you achieve a positive outcome.

0
Collected on: Google collection source logo
Profile image of Mike Kenyon

Mike Kenyon

Mike

good advice communication in clear manner

A representative from Cheshire Estate And Legal Limited responded to this review

Thank you for your great feedback.

0
Collected on: Google collection source logo
Profile image of Mohammed Rahman

Mohammed Rahman

Mohammed

⭐⭐⭐⭐⭐ I had an excellent experience with Paul Carson. From the very first conversation, he provided a fast, efficient and highly professional service. He responded quickly, listened carefully to my concerns and explained everything in a clear and easy-to-understand way. Paul was knowledgeable, patient and genuinely cared about helping me. He answered all of my questions without making me feel rushed and gave me confidence throughout the process. His communication was outstanding, and his prompt responses made a stressful situation much easier to deal with. It’s rare to receive customer service of this standard. Paul is a real credit to the firm, and I wouldn’t hesitate to recommend him to anyone looking for expert legal advice and exceptional client care. Thank you again, Paul, for your outstanding support and first-class service.

0
Collected on: Google collection source logo
Profile image of Teresa Jenkins

Teresa Jenkins

Teresa

The experience I've had with CEL Solicitors has been excellent. From the first phone call and emails, I've been able to talk through my experience about my scam in great detail. They've acknowledged all of my calls and emails and have helped me with guiding me on how to download statements, chats,emails etc. Chaunteau Twort, my Solicitor dealing with my case has been excellent in everything! Even offering me more support regarding my mental health! I can't thank them enough! I would highly recommend getting in touch with CEL Solicitors to anyone out there who have suffered trauma relating to loss of money due to scammers.

A representative from Cheshire Estate And Legal Limited responded to this review

Thank you so much for your kind words and recommendation. We're pleased to hear that you felt supported throughout your journey and that Chaunteau provided both exceptional legal guidance and compassionate care. Your feedback means a great deal to our team, and we wish you all the very best moving forward.

0
Collected on: Google collection source logo
Profile image of Iain McAllister

Iain McAllister

Iain

Thank you Wendy for all your help in the Fraud Recovery

A representative from Cheshire Estate And Legal Limited responded to this review

Thank you for your great feedback.

0
Collected on: Google collection source logo

Can This Law Firm Assist You?

Find the best legal expertise in the field, tailored to your needs. Assess availability, delve into specialist knowledge, and make informed decisions with transparency of cost.

Law firms are ranked based on past client experience. They can be evaluated by value, quality, and ethical standards, helping you find the firm you need.

See availability
Check expertise
Estimate Costs
Clear