Driscoll Kingston & Co Limited logo

Driscoll Kingston & Co Limited

3.7 | 35 Reviews 35 Reviews | Personal Injury
605 Total Company Reviews info icon Personal Injury | info icon 605 Total Company Reviews Personal Injury | info icon 605 Total Company Reviews

1st Floor, 5 St Paul's Square, Liverpool, Merseyside, L3 9SJ

Accepting new clients

1st Floor, 5 St Paul's Square, Liverpool, Merseyside, L3 9SJ

Regulated by:

The Solicitors Regulation Authority

Regulator ID: 839699

Visit website
Driscoll Kingston & Co Limited |

ReviewSolicitors Suitability Check

See availability

Expertise

Costs


Please enter a search query before checking suitability.
Our AI couldn’t identify the legal issue in that search 🤔 Try describing the legal problem in a different way.

Driscoll Kingston & Co Limited Review Scores & Client Satisfaction Overview

3.7
Very Good
74%
Value for
Money
69%
Success
Rate
69%
Would
Recommend
Communication 3.7/5
Initial Impressions 3.6/5
Approachability 3.7/5
Documentation Accuracy 3.6/5
Legal Knowledge 3.7/5
Value for money 3.7/5

Accreditations

Driscoll Kingston & Co Limited are accredited by

The Law Society accreditation awarded to Driscoll Kingston & Co Limited

Description

Welcome to Driscoll Kingston & Co, a premier nationwide law firm dedicated to providing outstanding legal services with a strong emphasis on client care and ensuring access to justice for all. With over three decades of experience, we have earned a reputation for our steadfast commitment to clients and our determined approach to winning cases

Rankings by area of expertise

The rankings below show the areas of expertise that Driscoll Kingston & Co Limited offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Driscoll Kingston & Co Limited Review Scores & Client Satisfaction Overview

4.6
Excellent
91%
Value for
Money
8% above
national average
90%
Success
Rate
8% above
national average
90%
Would
Recommend
9% above
national average
Communication 4.5/5
Initial Impressions 4.5/5
Approachability 4.5/5
Documentation Accuracy 4.5/5
Legal Knowledge 4.5/5
Value for money 4.5/5

Accreditations

Driscoll Kingston & Co Limited are accredited by

The Law Society accreditation awarded to Driscoll Kingston & Co Limited

Description

Welcome to Driscoll Kingston & Co, a premier nationwide law firm dedicated to providing outstanding legal services with a strong emphasis on client care and ensuring access to justice for all. With over three decades of experience, we have earned a reputation for our steadfast commitment to clients and our determined approach to winning cases

Rankings by area of expertise

The rankings below show the areas of expertise that Driscoll Kingston & Co Limited offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Meet the team of Driscoll Kingston & Co Limited

Meet the team of Driscoll Kingston & Co Limited

Contact & Locations - Driscoll Kingston & Co Limited

Opening hours

Monday 09:00–17:00
Tuesday 09:00–17:00
Wednesday 09:00–17:00
Thursday 09:00–17:00
Friday 09:00–17:00
Saturday (Closed)
Sunday (Closed)

1st Floor, 5 St Paul's Square, Liverpool, Merseyside, L3 9SJ

Reviews

3.7 /5 35 Reviews
Filter your results
Star rating
Review Source

Rating

Review Source

Clients say

What clients say about Driscoll Kingston & Co Limited

The firm specialises in tenancy deposit, housing repair and council-claim work, delivering efficient, knowledgeable legal expertise and successful settlements. Clients praise clear, prompt communication, straightforward explanations and responsiveness. Valued soft skills include professionalism, empathy, patience, respect and strong client support — with accommodating approaches for vulnerable clients and good listening. Reviews highlight smooth, timely processes, proactive updates and confidence-inspiring guidance, resulting in positive outcomes and high recommendation rates.

Excellent communication
Very professional
Prompt responses
Helpful staff
Clear explanations
Efficient process
Highly recommended
Friendly team
Successful outcomes
Supportive service

ReviewSolicitors Review List

Profile image of Anonymous

Anonymous

Verified
Housing & Property

Very poor as soon as they get their money to leave you high and dry

My experience was not the best. I started my case before Covid took a couple of years to get it all sorted as soon as Is This solicitors got their money they left me to it all. Bit did not do what they were supposed to do and despite me keep telling the solicitors in all this took another three years and still the work is not done or up to any standard of satisfaction I've ended up having to do the work myself out of my own time and pocket, I do not recommend this solicitors as they do not answer the simplest of messages and just leave you for three years to do with it on their own and except offers that are below any kind of satisfaction. I have not had a good experience with this solicitors the right hand doesn't know what the left hand doing I they have accepted an offer sent me money and I do not even know the terms of this offer as they have not sent me any copies of the paperwork as I side a copy for 2 times the money and cos of that they can except any offer they like

from Driscoll Kingston & Co Limited

Thank you for taking the time to share your feedback, and we are sorry to hear that your experience did not meet your expectations. We take all comments seriously and would welcome the opportunity to review the concerns you have raised. Please do feel free to contact us directly so we can look into the matter further.

0
Collected on: ReviewSolicitor collection source logo
Profile image of Ade Alebiosu

Ade Alebiosu

Verified

Acident

I had a great experience working with Lee Flaherty. From start to finish, he was incredibly helpful, professional, and efficient in handling my claim. What really stood out was how responsive he was—every time I called, he took the time to answer all my questions clearly and without delay. Lee made what could have been a stressful process feel straightforward and manageable. His knowledge and communication gave me real confidence that everything was being handled properly. It’s rare to come across someone so reliable and genuinely committed to helping. I’m very grateful for his support and would highly recommend him to anyone needing assistance. An excellent service all around.

Legal experts tagged in
this review

from Driscoll Kingston & Co Limited

Dear Ade, Thank you for your feedback and recommendation. We’re delighted to hear that Lee provided helpful, professional and efficient support throughout your claim. It’s pleasing to know that his responsiveness, clear communication and expertise helped make the process feel straightforward and gave you confidence every step of the way.

0
Collected on: ReviewSolicitor collection source logo
Profile image of Anthony Grundy

Anthony Grundy

Faultless

They helped with a claim and faultless throughout. Constant contact with updates and information as well as explaining the jargon clearly. Would highly recommend

from Driscoll Kingston & Co Limited

Anthony, thank you for your review. We’re pleased to hear you received a faultless service, with clear explanations and regular updates throughout your claim.

0
Collected on: ReviewSolicitor collection source logo
Profile image of Somah Zakaria

Somah Zakaria

DEPOSIT CLAIM

I am so delighted and grateful to the team for their awesome effort and timely response to my case.My concerns where all responded to in a timely manner and detailed explanation provided at every given step and I was also provided compensation as per plan.I will highly recommend your service.

Legal experts tagged in
this review

from Driscoll Kingston & Co Limited

Thank you for your kind words, Somah. We're delighted we could provide clear and timely updates throughout the process.

0
Collected on: ReviewSolicitor collection source logo
Profile image of Bob

Bob

Dampness

Absolutely brilliant company to work with pleased I gave them a call it was no win no fee, they kept me upto date with everything that was going on very friendly and helpful, they got me an absolutely fantastic barrister , everything was explained so I could understand what was going on and they won my case for me , highly recommend 5 star company

from Driscoll Kingston & Co Limited

Thank you for your positive feedback. We’re delighted to hear you found our service helpful and that our no-win no-fee arrangement, clear communication, and experienced barrister led to a successful outcome for you. It’s great to know you felt kept up to date, found our team friendly and approachable, and that everything was explained in a way you could understand. We appreciate your recommendation and the 5-star rating.

0
Collected on: ReviewSolicitor collection source logo

Other Reviews

Profile image of Laura Kenneally

Laura Kenneally

Laura

Absolutely awful to deal with and had the worst experience. I was awarded money in my claim last year and yet every bit of attempt to receive communication in relation to this has been ignored by Lucy Hunter. The representation I was given was absolutely horrendous. No one from the actual firm came to London to represent me and instead sent a “legal advocate” who arrived late, knew absolutely nothing about my case and claim. She was grossly underprepared and it was humiliating that I almost had to represent myself at one point. The judge was irate that she didn’t even know the cases and statute that she was referring to. I complained to them and I was told that it would be investigated and yet when I have tried to get answers literally ghosted. I am disgusted. I was heavily pregnant going into court. This is my very first time in court and I was beyond anxious and stressed and I was actually on bed rest for a week after the court date because of the humiliation and stress I experienced. I would never in a million years recommend this solicitors to anyone. They are rubbish and I feel completely validated in saying this as I was treated appallingly. They have so much to answer to

from Driscoll Kingston & Co Limited

Thank you for your feedback. We take all complaints seriously and would encourage you to contact us directly at complaints@driscollkingston.co.uk to ensure the matter is looked into and responded to appropriately.

0
Collected on: Google collection source logo
Profile image of Sophie Glover

Sophie Glover

Sophie

After spending months of gathering evidence , sharing pictures of inside my home and making statement after statement my case was dropped 4 days prior to get compensation they pulled out . My children are appalled . Absolute scammers .

from Driscoll Kingston & Co Limited

Dear Sophie, Thank you for sharing your experience. We’re very sorry to hear how upsetting this has been, especially after the time and effort you put in and the impact on your family. This is not the experience we would want for any client. While there can be reasons a case cannot proceed, we understand how frustrating it is for this to happen so close to an expected outcome. We would welcome the opportunity to review this further if you wish to contact us directly.

0
Collected on: Google collection source logo
Profile image of Linda Holme

Linda Holme

Linda

I have today received settlement from a service carried out by this company. I was treated respectfully at all times from every person that I spoke to. I was updated with each part of all procedures and would recommend them to anyone looking for legal representation of similar cases. Regards linda holme .

from Driscoll Kingston & Co Limited

Dear Linda, Thank you for sharing your feedback. We are pleased to hear that you were treated with respect throughout and kept fully informed at every stage of the process. We are glad the matter has concluded successfully and appreciate your recommendation to others seeking legal representation.

0
Collected on: Google collection source logo
Profile image of Rachel

Rachel

Rachel

An absolute joke of a so called solicitors. They took on my case 3 years ago. After I had mould, blown windows and a leak and many various other things my landlord didn't fix. Even when I started the claim I sent videos of this leak still happening and leaking through my light in the kitchen. And proof that not all things were fixed according to the landlord. The day before court they suggested that I settle or I would be charged for the barrister. In this settlement I was awarded £0.00 after 3 years of stress with the landlord and this company not even 1p. I did kind of get the feeling these guys were cowboys from the start and wouldn't get a lot. But come on nothing? So now I'm left with nothing but stress. As I'm going to have to contact the landlord to actually get the jobs done. Sure that's what they were meant to do? Funny how there fees are paid and I'm pretty much were I was when I started the claim. So if your thinking about using these cowboys I would think again and just go to the ombudsman. Even if you don't get a settlement at least they will make sure the job is done unlike this so called professionals. Had to give them 1* as they don't have a 0 and trust me they are not worth the 1.

0
Collected on: Google collection source logo
Profile image of Michael

Michael

Housing & Property

Michael

This company is brilliant if you need help with your housing repair Natalie Taylor is a god sent to this company She helped my wife & I with our claim We can't thank them enough for how much they helped us I can highly recommend them

0
Collected on: Google collection source logo

Reviews

4.6 /5 605 Reviews
Filter your results
Star rating
Review Source

Rating

Review Source

Clients say

What clients say about Driscoll Kingston & Co Limited

The firm specialises in tenancy deposit, housing repair and council-claim work, delivering efficient, knowledgeable legal expertise and successful settlements. Clients praise clear, prompt communication, straightforward explanations and responsiveness. Valued soft skills include professionalism, empathy, patience, respect and strong client support — with accommodating approaches for vulnerable clients and good listening. Reviews highlight smooth, timely processes, proactive updates and confidence-inspiring guidance, resulting in positive outcomes and high recommendation rates.

Excellent communication
Very professional
Prompt responses
Helpful staff
Clear explanations
Efficient process
Highly recommended
Friendly team
Successful outcomes
Supportive service

ReviewSolicitors Review List

Profile image of Pavan

Pavan

Housing & Property

Tenancy Deposit Claim

I cannot thank Ms. Lucy Hunter enough for the exceptional support she provided throughout my case. From the very beginning, she kept me informed with timely updates, responded promptly to every question, and maintained excellent communication at every stage of the process. What stood out most was how approachable and supportive she was when helping me make important decisions. Lucy took the time to explain my options clearly, guided me on the next steps, and gave me confidence during what could have been a very stressful experience. Thanks to her dedication, professionalism, and hard work, I was able to win my case and successfully recover my deposit and compensation. I am truly grateful for everything she has done for me and could not have asked for better representation. Lucy is a real credit to her firm, and I sincerely wish her every success in her future cases and career. Thank you again, Lucy, for all your help and support.

Legal experts tagged in
this review

0
Collected on: ReviewSolicitor collection source logo
Profile image of Alan hall

Alan hall

Claim for tenancy deposit

Nothing but great things to say thanks for all the work put in amazing result thanks again

0
Collected on: ReviewSolicitor collection source logo
Profile image of Nicola hall

Nicola hall

Claim for tenancy deposit

Fantastic help and service. Fantastic outcome. Thankyou so much

Legal experts tagged in
this review

0
Collected on: ReviewSolicitor collection source logo
Profile image of anonymous

anonymous

Housing & Property

Professional

Kept me updated through the process. Both Davynia and her assistant Georgina were helpful. They know what needs to be done to get the outcome the client wants/needs

Legal experts tagged in
this review

from Driscoll Kingston & Co Limited

Thank you for your feedback. We are delighted to hear that you were kept well updated throughout the process and that our team were helpful and supportive. It is pleasing to know you felt confident in their guidance in achieving the desired outcome.

0
Collected on: ReviewSolicitor collection source logo
Profile image of Jodie

Jodie

Housing & Property

Housing repairs

Brilliant service and extremely helpful and the communication has been brilliant

Legal experts tagged in
this review

from Driscoll Kingston & Co Limited

Dear Jodie. Thank you for your kind feedback. We’re pleased to hear you found the service brilliant, helpful, and that communication throughout was excellent.

0
Collected on: ReviewSolicitor collection source logo

Other Reviews

Profile image of Laura Kenneally

Laura Kenneally

Laura

Absolutely awful to deal with and had the worst experience. I was awarded money in my claim last year and yet every bit of attempt to receive communication in relation to this has been ignored by Lucy Hunter. The representation I was given was absolutely horrendous. No one from the actual firm came to London to represent me and instead sent a “legal advocate” who arrived late, knew absolutely nothing about my case and claim. She was grossly underprepared and it was humiliating that I almost had to represent myself at one point. The judge was irate that she didn’t even know the cases and statute that she was referring to. I complained to them and I was told that it would be investigated and yet when I have tried to get answers literally ghosted. I am disgusted. I was heavily pregnant going into court. This is my very first time in court and I was beyond anxious and stressed and I was actually on bed rest for a week after the court date because of the humiliation and stress I experienced. I would never in a million years recommend this solicitors to anyone. They are rubbish and I feel completely validated in saying this as I was treated appallingly. They have so much to answer to

from Driscoll Kingston & Co Limited

Thank you for your feedback. We take all complaints seriously and would encourage you to contact us directly at complaints@driscollkingston.co.uk to ensure the matter is looked into and responded to appropriately.

0
Collected on: Google collection source logo
Profile image of Dom

Dom

Dom

I got the best possible outcome I could’ve asked for. I’ve never had to get solicitors involved with anything previously so I had no idea on what the process would be but everything was explained to me every step of the way. Thank you!

from Driscoll Kingston & Co Limited

Thank you for your kind feedback — we're pleased we achieved the best possible outcome for you. It was a pleasure to guide you through the process and explain each step.

0
Collected on: Google collection source logo
Profile image of Sophie Glover

Sophie Glover

Sophie

After spending months of gathering evidence , sharing pictures of inside my home and making statement after statement my case was dropped 4 days prior to get compensation they pulled out . My children are appalled . Absolute scammers .

from Driscoll Kingston & Co Limited

Dear Sophie, Thank you for sharing your experience. We’re very sorry to hear how upsetting this has been, especially after the time and effort you put in and the impact on your family. This is not the experience we would want for any client. While there can be reasons a case cannot proceed, we understand how frustrating it is for this to happen so close to an expected outcome. We would welcome the opportunity to review this further if you wish to contact us directly.

0
Collected on: Google collection source logo
Profile image of Linda Holme

Linda Holme

Linda

I have today received settlement from a service carried out by this company. I was treated respectfully at all times from every person that I spoke to. I was updated with each part of all procedures and would recommend them to anyone looking for legal representation of similar cases. Regards linda holme .

from Driscoll Kingston & Co Limited

Dear Linda, Thank you for sharing your feedback. We are pleased to hear that you were treated with respect throughout and kept fully informed at every stage of the process. We are glad the matter has concluded successfully and appreciate your recommendation to others seeking legal representation.

0
Collected on: Google collection source logo
Profile image of Anonymous

Anonymous

Anonymous

Scammers avoid was awarded £1750 then reduced to £875 to only recieve £536 and i chased it up constantly gave up at the end absolutely disgusting towards vulnerable people!!!!

1
Collected on: Google collection source logo

Can This Law Firm Assist You?

Find the best legal expertise in the field, tailored to your needs. Assess availability, delve into specialist knowledge, and make informed decisions with transparency of cost.

Law firms are ranked based on past client experience. They can be evaluated by value, quality, and ethical standards, helping you find the firm you need.

See availability
Check expertise
Estimate Costs
Clear