Driscoll Kingston & Co Limited logo

Driscoll Kingston & Co Limited

3.7 | 27 Reviews 27 Reviews | Personal Injury
659 Total Company Reviews info icon Personal Injury | info icon 659 Total Company Reviews Personal Injury | info icon 659 Total Company Reviews

1st Floor, 5 St Paul's Square, Liverpool, Merseyside, L3 9SJ

Accepting new clients

1st Floor, 5 St Paul's Square, Liverpool, Merseyside, L3 9SJ

Regulated by:

The Solicitors Regulation Authority

Regulator ID: 839699

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Driscoll Kingston & Co Limited |

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Driscoll Kingston & Co Limited Review Scores & Client Satisfaction Overview

3.7
Very Good
73%
Value for
Money
Value for money: 73%
67%
Success
Rate
Satisfied with outcome: 67%
67%
Would
Recommend
Would recommend to friends and family: 67%
Communication 3.7/5
Initial Impressions 3.6/5
Approachability 3.7/5
Documentation Accuracy 3.6/5
Legal Knowledge 3.7/5
Value for money 3.7/5

Accreditations

Driscoll Kingston & Co Limited are accredited by

The Law Society accreditation awarded to Driscoll Kingston & Co Limited

Description

Welcome to Driscoll Kingston & Co, a premier nationwide law firm dedicated to providing outstanding legal services with a strong emphasis on client care and ensuring access to justice for all. With over three decades of experience, we have earned a reputation for our steadfast commitment to clients and our determined approach to winning cases

Rankings by area of expertise

The rankings below show the areas of expertise that Driscoll Kingston & Co Limited offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Languages We Serve

EN English
PL Polish

Driscoll Kingston & Co Limited Review Scores & Client Satisfaction Overview

4.5
Excellent
90%
Value for
Money
Value for money: 90%
7% above
national average
90%
Success
Rate
Satisfied with outcome: 90%
8% above
national average
90%
Would
Recommend
Would recommend to friends and family: 90%
9% above
national average
Communication 4.5/5
Initial Impressions 4.5/5
Approachability 4.5/5
Documentation Accuracy 4.5/5
Legal Knowledge 4.5/5
Value for money 4.5/5

Accreditations

Driscoll Kingston & Co Limited are accredited by

The Law Society accreditation awarded to Driscoll Kingston & Co Limited

Description

Welcome to Driscoll Kingston & Co, a premier nationwide law firm dedicated to providing outstanding legal services with a strong emphasis on client care and ensuring access to justice for all. With over three decades of experience, we have earned a reputation for our steadfast commitment to clients and our determined approach to winning cases

Rankings by area of expertise

The rankings below show the areas of expertise that Driscoll Kingston & Co Limited offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Languages We Serve

EN English
PL Polish

Meet the team of Driscoll Kingston & Co Limited

Meet the team of Driscoll Kingston & Co Limited

Contact & Locations - Driscoll Kingston & Co Limited

Opening hours

Monday 09:00–17:00
Tuesday 09:00–17:00
Wednesday 09:00–17:00
Thursday 09:00–17:00
Friday 09:00–17:00
Saturday (Closed)
Sunday (Closed)

1st Floor, 5 St Paul's Square, Liverpool, Merseyside, L3 9SJ

Reviews

3.7 /5 27 Reviews
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Clients say

What clients say about Driscoll Kingston & Co Limited

Clients praise the firm’s expertise in tenancy deposit disputes, housing and disrepair claims, court processes, and securing compensation. Reviews highlight strong outcomes, including successful settlements and recoveries, with practical knowledge of housing law and claim handling. Valued soft skills include prompt responses, clear explanations, excellent communication, professionalism, friendliness, compassion, and reassuring support throughout often stressful cases. Clients also appreciate being kept updated, feeling listened to, and having complex matters made easy to understand.

Quick service
Clear communication
Helpful advice
Friendly staff
Professional handling
Prompt responses
Kept updated
Easy process
Good outcome
Supportive team

ReviewSolicitors Review List

Profile image of Zain

Zain

Verified

Car claim

Lee was outstanding with the help I needed, he made everything simple to understand and was on point with the email replies .

Legal experts tagged in
this review

from Driscoll Kingston & Co Limited

It is great to hear that Lee provided such clear and responsive support throughout your claim, Zain. We appreciate your kind feedback.

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Ade Alebiosu

Verified
Personal Injury

Acident

I had a great experience working with Lee Flaherty. From start to finish, he was incredibly helpful, professional, and efficient in handling my claim. What really stood out was how responsive he was—every time I called, he took the time to answer all my questions clearly and without delay. Lee made what could have been a stressful process feel straightforward and manageable. His knowledge and communication gave me real confidence that everything was being handled properly. It’s rare to come across someone so reliable and genuinely committed to helping. I’m very grateful for his support and would highly recommend him to anyone needing assistance. An excellent service all around.

Legal experts tagged in
this review

from Driscoll Kingston & Co Limited

Dear Ade, Thank you for your feedback and recommendation. We’re delighted to hear that Lee provided helpful, professional and efficient support throughout your claim. It’s pleasing to know that his responsiveness, clear communication and expertise helped make the process feel straightforward and gave you confidence every step of the way.

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anonymous

Housing & Property

Extremely helpful

They was able to help me from day one very professional and extremely helpful they helped me settle my repairs quite quick and done it with the upmost respect very helpful and made me feel supported

Legal experts tagged in
this review

from Driscoll Kingston & Co Limited

Thank you for your review. We’re pleased our Housing & Property team was able to support you from the outset and resolve matters promptly while providing a professional and respectful service.

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Anthony Grundy

Faultless

They helped with a claim and faultless throughout. Constant contact with updates and information as well as explaining the jargon clearly. Would highly recommend

from Driscoll Kingston & Co Limited

Anthony, thank you for your review. We’re pleased to hear you received a faultless service, with clear explanations and regular updates throughout your claim.

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Bob

Dampness

Absolutely brilliant company to work with pleased I gave them a call it was no win no fee, they kept me upto date with everything that was going on very friendly and helpful, they got me an absolutely fantastic barrister , everything was explained so I could understand what was going on and they won my case for me , highly recommend 5 star company

from Driscoll Kingston & Co Limited

Thank you for your positive feedback. We’re delighted to hear you found our service helpful and that our no-win no-fee arrangement, clear communication, and experienced barrister led to a successful outcome for you. It’s great to know you felt kept up to date, found our team friendly and approachable, and that everything was explained in a way you could understand. We appreciate your recommendation and the 5-star rating.

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Other Reviews

Profile image of Sophie Glover

Sophie Glover

Sophie

After spending months of gathering evidence , sharing pictures of inside my home and making statement after statement my case was dropped 4 days prior to get compensation they pulled out . My children are appalled . Absolute scammers .

from Driscoll Kingston & Co Limited

Dear Sophie, Thank you for sharing your experience. We’re very sorry to hear how upsetting this has been, especially after the time and effort you put in and the impact on your family. This is not the experience we would want for any client. While there can be reasons a case cannot proceed, we understand how frustrating it is for this to happen so close to an expected outcome. We would welcome the opportunity to review this further if you wish to contact us directly.

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Linda Holme

Linda

I have today received settlement from a service carried out by this company. I was treated respectfully at all times from every person that I spoke to. I was updated with each part of all procedures and would recommend them to anyone looking for legal representation of similar cases. Regards linda holme .

from Driscoll Kingston & Co Limited

Dear Linda, Thank you for sharing your feedback. We are pleased to hear that you were treated with respect throughout and kept fully informed at every stage of the process. We are glad the matter has concluded successfully and appreciate your recommendation to others seeking legal representation.

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Jade

Jade

If I could rate no stars . Absolute scammers. Was awarded £3000 they’ve taken their £2200 fee and I still haven’t been paid out . Been messed around and lied to been waiting months to phone up this morning to be told it’s not their problem it’s down to me do chase it up . Always palm you off to somebody else . Absolutely shocking service if you can avoid like the plague

Driscoll Kingston & Co Limited

Hi Jade, we’re sorry to hear about your experience. This isn’t the level of service we aim to provide, and we understand your frustration. If you’re happy to contact our team directly, we’d like to review your case and work towards resolving the issues you’ve raised. Thank you for your feedback.

1
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chloe

chloe

Could not of asked for better communication, all the way throughout my claim everything was made clear as to what my next steps was. If wasn't for these I wouldn't of got to the end of my claim with the outcome I did so a massive thank you to all involved. Would definitely recommend to others!.

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Yuvraj

Yuvraj

In beginning was great to begin with. But once they got all there compensation commission out, they just totally a different people’s. Totally changes there words what was been said and told to be in beginning. Never trust them. Always read there’s tiny tiny terms and conditions they will send you in beginning whenever you sign anything with them. And never deal with Andrea and ashlea in the team. Worst experience with both of them. Specially ashlea, she will even hang up on you when you want answers.

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Reviews

4.5 /5 659 Reviews
Filter your results
Star rating
Review Source

Rating

Review Source

Clients say

What clients say about Driscoll Kingston & Co Limited

Clients praise the firm’s expertise in tenancy deposit disputes, housing and disrepair claims, court processes, and securing compensation. Reviews highlight strong outcomes, including successful settlements and recoveries, with practical knowledge of housing law and claim handling. Valued soft skills include prompt responses, clear explanations, excellent communication, professionalism, friendliness, compassion, and reassuring support throughout often stressful cases. Clients also appreciate being kept updated, feeling listened to, and having complex matters made easy to understand.

Quick service
Clear communication
Helpful advice
Friendly staff
Professional handling
Prompt responses
Kept updated
Easy process
Good outcome
Supportive team

ReviewSolicitors Review List

Profile image of Saif

Saif

Excellent and professional solicitor

I would like to thank Driscoll Kingston team. Specifically Jennifer. During the whole process of my tenancy deposit claim she helped enough with clear communication and professionalism. Made our deposit claim journey easy and straight. Thank you so much for your efforts

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Sakib

Tenancy deposit claim

⭐⭐⭐⭐⭐ Excellent service from Driscoll Kingston & Co Limited. Special thanks to Jennifer Walters for her professionalism, support, and hard work with my tenancy deposit claim. I’m very pleased with the outcome and would highly recommend them to anyone needing legal assistance.

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Vittorio

Excellent service

Jennifer was excellent from start to finish. She was professional, approachable, and supportive throughout the whole process, keeping me informed and explaining everything clearly. Her communication was fantastic, and I always felt I was in safe hands. I’m extremely grateful for her help and would highly recommend her to anyone looking for a reliable and professional solicitor.

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Steve

Housing & Property

Profesional & Helpful

Helped all the way through the process, easy to deal with. Recomended.

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anonymous

Housing & Property

Disrepair claim

They did all the work and asked me to review what was necessary which helped a lot

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Other Reviews

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Kirsty Fletcher

Kirsty

Very happy with the service they have provided.

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Caitlin

Caitlin

Would not recommend AT ALL! Messed me about for a year - I had to push them so many times to review the court papers. After a year's delay, right as I submitted a complaint about the timeline, they dropped the claim. They stated the estate agency tried to dissolve and they had no assets anymore, then told me they'd only continue if I paid £5,000 upfront—despite me being a university student on a "no win, no fee" agreement for a stolen deposit. The advice I was given by my case handler Lucy completely contradicts the Housing Act 2004 regarding financial liability. I felt completely misled and brushed off because my case became complex, and it seemed like they didn't care to put in the effort since I wasn't paying upfront, which completely goes against their work alongside Tenant Angels. I am now seeking alternative legal advice from professionals who actually know housing law.

from Driscoll Kingston & Co Limited

We are sorry to hear that you were disappointed with your experience, Caitlin. We take concerns about communication, delays and the advice provided seriously. We understand how frustrating this situation must have been and are sorry that the service did not meet your expectations.

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Bonnie Lewis

Bonnie

Keep sending messages when I do not want the claim and not even signed. Get it if someone dont sign they dont want it

from Driscoll Kingston & Co Limited

It is not clear from your review which matter or communications you are referring to, so we would appreciate the opportunity to look into this further and understand what happened. Please contact our team directly so we can assist you.

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Charan Naidu

Charan

Lucy Hunter dealt with my case of TDS protection. Prompt response, effective actions, sensible advice and quick compensation after settlement. Would surely use the firm, again.

Legal experts tagged in
this review

from Driscoll Kingston & Co Limited

We are pleased to hear that Lucy provided clear and practical guidance throughout your matter and helped achieve a positive resolution. Thank you for your continued trust and for choosing to recommend the firm, Charan.

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Arnas Iscenko

Arnas

Fantastic service, many +++++

from Driscoll Kingston & Co Limited

We're delighted you enjoyed our service and truly appreciate the five-star plus feedback. Thank you for choosing us, Arnas!

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