I was very nervous and apprehensive about making a Will as it brought back a lot of memories regarding my Mum's death and her will. However, I would just like to say how relaxed you made me feel and how professional you were, and sympathetic, patient, caring and understanding you were to my particular situation and needs. You answered all my questions and queries impeccably with great knowledge and in great detail offering me some good practical advice on a number of subjects we discussed without pressuring me under any time restraints making me feel so relaxed and comfortable. Thank you.
You are a credit to your firm and I would only wish that many more people, in all different types of businesses, would take a leaf out of your book.