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Dutton Gregory Llp

4.6 | 72 Reviews 72 Reviews | Wills, Trusts & Probate
796 Total Company Reviews info icon Wills, Trusts & Probate | info icon 796 Total Company Reviews Wills, Trusts & Probate | info icon 796 Total Company Reviews

4th Floor Exchange Court, 1 Dale Street, Liverpool, Merseyside, L2 2PP

Accepting new clients

4th Floor Exchange Court, 1 Dale Street, Liverpool, Merseyside, L2 2PP

Regulated by:

The Solicitors Regulation Authority

Regulator ID: 8004559

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Dutton Gregory Llp |

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Dutton Gregory Llp Review Scores & Client Satisfaction Overview

4.6
Excellent
86%
Value for
Money
Value for money: 86%
93%
Success
Rate
Satisfied with outcome: 93%
92%
Would
Recommend
Would recommend to friends and family: 92%
Communication 4.6/5
Initial Impressions 4.5/5
Approachability 4.6/5
Documentation Accuracy 4.6/5
Legal Knowledge 4.7/5
Value for money 4.3/5

Accreditations

Dutton Gregory Llp are accredited by

Children Law accreditation awarded to Dutton Gregory Llp
Family Law Advanced accreditation awarded to Dutton Gregory Llp
Personal Injury accreditation awarded to Dutton Gregory Llp

Description

At Dutton Gregory Solicitors, we take a client-focused and friendly approach to solving your legal problems. The talent and commitment of our team have earned us an excellent reputation as one of the leading law firms across Hampshire, Dorset, Surrey & Merseyside.

Rankings by area of expertise

The rankings below show the areas of expertise that Dutton Gregory Llp offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Dutton Gregory Llp Review Scores & Client Satisfaction Overview

4.4
Excellent
88%
Value for
Money
Value for money: 88%
5% above
national average
86%
Success
Rate
Satisfied with outcome: 86%
4% above
national average
86%
Would
Recommend
Would recommend to friends and family: 86%
5% above
national average
Communication 4.4/5
Initial Impressions 4.5/5
Approachability 4.5/5
Documentation Accuracy 4.4/5
Legal Knowledge 4.5/5
Value for money 4.4/5

Accreditations

Dutton Gregory Llp are accredited by

Children Law accreditation awarded to Dutton Gregory Llp
Family Law Advanced accreditation awarded to Dutton Gregory Llp
Personal Injury accreditation awarded to Dutton Gregory Llp

Description

At Dutton Gregory Solicitors, we take a client-focused and friendly approach to solving your legal problems. The talent and commitment of our team have earned us an excellent reputation as one of the leading law firms across Hampshire, Dorset, Surrey & Merseyside.

Rankings by area of expertise

The rankings below show the areas of expertise that Dutton Gregory Llp offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Pinned Reviews

Profile image of Danielle Quinn

Danielle Quinn

Verified
Family Law

5 Star service

We recently needed a Power of Attorney completed, and Anne came out straight away and took all the stress away from the family. She was amazing throughout the entire process and kept everything clear and straightforward. The service was very efficient and completed within just a few weeks.

Solicitors tagged in
this review

Profile image of Dani Brannigan

Dani Brannigan

Housing & Property

Dani

Fast and efficient service with excellent communication on the two occasions that I have used Dutton Gregory. Many thanks to Dan and the conveyancing team

Legal experts tagged in
this review

Meet the team of Dutton Gregory Llp

Meet the team of Dutton Gregory Llp

Contact & Locations - Dutton Gregory Llp

Opening hours

Monday 09:00–17:00
Tuesday 09:00–17:00
Wednesday 09:00–17:00
Thursday 09:00–17:00
Friday 09:00–17:00 (Open)
Saturday (Closed)
Sunday (Closed)

4th Floor Exchange Court, 1 Dale Street, Liverpool, Merseyside, L2 2PP

Reviews

4.6 /5 72 Reviews
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Star rating
Review Source

Rating

Review Source

Clients say

What clients say about Dutton Gregory Llp

Clients praise the firm for expertise across conveyancing, wills, LPAs, probate, landlord and tenant matters, family law and commercial property work. Reviews consistently highlight clear explanations of legal issues, practical guidance, and strong attention to detail. Clients value the team’s professionalism, efficiency, responsiveness and ability to keep matters moving smoothly. Soft skills repeatedly commended include friendliness, patience, approachability, compassion, courtesy and proactive communication, helping to make often stressful processes feel straightforward, well organised and reassuring.

Clear communication
Professional service
Efficient handling
Friendly staff
Prompt responses
Helpful guidance
Kept informed
Approachable team
Thorough advice
Supportive throughout

ReviewSolicitors Review List

Profile image of anonymous

anonymous

Verified
Wills, Trusts & Probate

Deceased Estate

The reviewer did not leave a written review but instead left their feedback as a score in the Star Rating.

0
Collected on: ReviewSolicitor collection source logo
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RJ

Verified
Wills, Trusts & Probate

Retrieval of Will

Very good

A representative from Dutton Gregory LLP responded to this review

Good morning RJ. It's great to read how you appreciated our support. We'll be sure to pass your feedback onto the team. Mark - Dutton Gregory

0
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anonymous

Verified
Wills, Trusts & Probate

Excellent

Very efficient and professional

Solicitors tagged in
this review

A representative from Dutton Gregory LLP responded to this review

Good morning. Thank you for providing this feedback; we're so pleased to read how well we supported you with your matter. Mark - Dutton Gregory

0
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Frank Fountain

Verified
Wills, Trusts & Probate

Lasting Power of Attorneys

Anne was very professional and friendly. Helped us consider options re gifts to include that we would not have thought of ourselves. Would highly reccomend.

Solicitors tagged in
this review

A representative from Dutton Gregory LLP responded to this review

Good morning Frank. Thank you for taking the time to provide this feedback; we're delighted to read that Anne supported you so well. We'll be sure to pass your feedback onto Anne and the team. Mark - Dutton Gregory

0
Collected on: ReviewSolicitor collection source logo
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anonymous

Wills, Trusts & Probate

Awful

They were dealing with a relatives estate. Very poor service, slow at responding. 4 years later and they still have not sorted it out. It was not a complicated estate! Terrible service.

A representative from Dutton Gregory LLP responded to this review

Good morning. We're sorry to read of your dissatisfaction with the service provided; if you could provide some details that allow us to identify your matter, we would be happy to look into this for you. Thank you Mark - Dutton Gregory

0
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Other Reviews

Profile image of Tessa

Tessa

Wills, Trusts & Probate

Tessa

Dutton Gregory solicitors in Woking are a level above any legal firm I’ve used in the past. Excellent communication and a warm welcome upon arrival. Ella who managed my case was so professional and helped me understand the whole process with patience and kindness. I could not recommend them more highly and will be using their services again.

Solicitors tagged in
this review

A representative from Dutton Gregory LLP responded to this review

Good morning Tessa. Thank you for taking the time to provide this feedback - it's so great to read how well you were supported throughout your experience with us. We'll be sure to pass your feedback onto Ella and the team. Mark - Dutton Gregory

0
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Mike

Wills, Trusts & Probate

Mike

I was supported by Ella and her team for a personal matter Everything went smoothly, they were very supportive and the matter was closed quickly and efficiently. However some 5 months later they have contacted me with a very curt and presumptuous email asking for more money because they forgot to add it to the original invoice. I paid it, but have informed them that I'd update my review for the company. Another instance of a company/customer experience being let down by some actions/individuals🤷‍♂️

Solicitors tagged in
this review

Good afternoon Mike. Thank you for taking the time to provide this feedback; we always aim to deliver the very best experience across all stages and interactions of a matter so we're saddened to read that we weren't able to match your expectations on this occasion. We can see that you have been speaking with a member of the team about this, so will discuss and look into this with them. Mark - Dutton Gregory

0
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Mike Hancock

Wills, Trusts & Probate

Mike

Had the absolute pleasure of dealing with Charlie Frizzell. A lovely, genuine human being.

Good afternoon Mike Thank you for providing such lovely feedback - we'll be sure to pass this onto Charlie. Mark - Dutton Gregory

0
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Linda

Linda

Professional, efficient and very easy to deal with. Everyone we dealt with was so lovely, professional and competitively priced too. A very modern service, highly automated but flexible for older people like my parents who prefer paperwork. Special mention to Gayle Hough and her assistants Sarah and Amy. You were all so fantastic so thank you! I'll be using your services again and have already recommended you to my best friend who's mum died recently and they will be selling her house. Keep up the good work!

A representative from Dutton Gregory LLP responded to this review

Thank you for your kind review Linda, we really appreciate it. We will make sure to let Gayle, Sarah and Amy know of this.

0
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Melissa

Melissa

Dutton Gregory gave a thoroughly professional service. Charlotte Cole who prepared Lasting Powers of Attorney provided detailed information and gave knowledgeable advice--very helpful when a couple minor problems arose.

A representative from Dutton Gregory LLP responded to this review

Thank you for your great review Melissa, it's much appreciated. We will make sure to let Charlotte know of this.

0
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Reviews

4.4 /5 796 Reviews
Filter your results
Star rating
Review Source

Rating

Review Source

Clients say

What clients say about Dutton Gregory Llp

Clients praise the firm for expertise across conveyancing, wills, LPAs, probate, landlord and tenant matters, family law and commercial property work. Reviews consistently highlight clear explanations of legal issues, practical guidance, and strong attention to detail. Clients value the team’s professionalism, efficiency, responsiveness and ability to keep matters moving smoothly. Soft skills repeatedly commended include friendliness, patience, approachability, compassion, courtesy and proactive communication, helping to make often stressful processes feel straightforward, well organised and reassuring.

Clear communication
Professional service
Efficient handling
Friendly staff
Prompt responses
Helpful guidance
Kept informed
Approachable team
Thorough advice
Supportive throughout

ReviewSolicitors Review List

Profile image of anonymous

anonymous

Verified
Wills, Trusts & Probate

Deceased Estate

The reviewer did not leave a written review but instead left their feedback as a score in the Star Rating.

0
Collected on: ReviewSolicitor collection source logo
Profile image of RJ

RJ

Verified
Wills, Trusts & Probate

Retrieval of Will

Very good

A representative from Dutton Gregory LLP responded to this review

Good morning RJ. It's great to read how you appreciated our support. We'll be sure to pass your feedback onto the team. Mark - Dutton Gregory

0
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Profile image of anonymous

anonymous

Verified
Wills, Trusts & Probate

Excellent

Very efficient and professional

Solicitors tagged in
this review

A representative from Dutton Gregory LLP responded to this review

Good morning. Thank you for providing this feedback; we're so pleased to read how well we supported you with your matter. Mark - Dutton Gregory

0
Collected on: ReviewSolicitor collection source logo
Profile image of Frank Fountain

Frank Fountain

Verified
Wills, Trusts & Probate

Lasting Power of Attorneys

Anne was very professional and friendly. Helped us consider options re gifts to include that we would not have thought of ourselves. Would highly reccomend.

Solicitors tagged in
this review

A representative from Dutton Gregory LLP responded to this review

Good morning Frank. Thank you for taking the time to provide this feedback; we're delighted to read that Anne supported you so well. We'll be sure to pass your feedback onto Anne and the team. Mark - Dutton Gregory

0
Collected on: ReviewSolicitor collection source logo
Profile image of anonymous

anonymous

Wills, Trusts & Probate

Awful

They were dealing with a relatives estate. Very poor service, slow at responding. 4 years later and they still have not sorted it out. It was not a complicated estate! Terrible service.

A representative from Dutton Gregory LLP responded to this review

Good morning. We're sorry to read of your dissatisfaction with the service provided; if you could provide some details that allow us to identify your matter, we would be happy to look into this for you. Thank you Mark - Dutton Gregory

0
Collected on: ReviewSolicitor collection source logo

Other Reviews

Profile image of Dani Brannigan

Dani Brannigan

Housing & Property

Dani

Fast and efficient service with excellent communication on the two occasions that I have used Dutton Gregory. Many thanks to Dan and the conveyancing team

Legal experts tagged in
this review

A representative from Dutton Gregory LLP responded to this review

Good morning Dani. We're so pleased to read that Dan supported you so well. We'll be sure to pass your feedback onto the team; thank you for providing this. Mark - Dutton Gregory

0
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Profile image of Marcus O

Marcus O

Housing & Property

Marcus

I have worked with the team at Dutton Gregory several times for buying / selling property. I have always found them to be incredibly efficient and easy to work with. More specifically, Nicky Marsh has helped me each time. She is extremely well organised, professional and best of all, her style of communication is clear and easily manageable. In the past I have worked with legal companies that didnt return calls, overcomplicated simple processes and seemed to enjoy drawing things out to my cost. I have never experienced this with Nicky and the team. Highly recommended!

Solicitors tagged in
this review

Good afternoon Marcus Thank you for taking the time to provide this feedback about the service offered both by the firm in general and Nicky specifically - we're delighted to read how we have consistently provided you with great service! We've fed this back to Nicky and the team. Mark - Dutton Gregory

0
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Marshiya Rahman

Marshiya

I was very pleased with the professional service from Dutton Gregory Solicitors in Chandler's Ford. The team was approachable, knowledgeable, and took the time to explain things clearly, which made the whole process feel much easier. Communication was handled well, and I felt that my matter was treated with care and attention. A reliable firm that I would happily recommend.

A representative from Dutton Gregory LLP responded to this review

Good morning Marshiya. Thank you for taking the time to provide this detailed feedback - we're so pleased to read how well the team supported you! We'll pass your feedback onto the team. Mark - Dutton Gregory

0
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John O'Gorman

Housing & Property

John

We have just exchanged contracts on the sale of our apartment in Liverpool, a complicated process with numerous parties involved including freeholders, theirs solicitors, and management companies. Jay from Dutton Gregory dealt with our sale and has been amazing, professional and helpful throughout. She patiently dealt with numerous pre contract enquiries, kept us fully informed, was responsive and super efficient. We could not recommend her more highly. Thank you Jay.

A representative from Dutton Gregory LLP responded to this review

Good morning John. We're delighted to read how well Jay supported you; we'll be sure to pass your feedback onto Jay and the team. Thank you for taking the time to provide this feedback. Mark - Dutton Gregory

0
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Profile image of Tessa

Tessa

Wills, Trusts & Probate

Tessa

Dutton Gregory solicitors in Woking are a level above any legal firm I’ve used in the past. Excellent communication and a warm welcome upon arrival. Ella who managed my case was so professional and helped me understand the whole process with patience and kindness. I could not recommend them more highly and will be using their services again.

Solicitors tagged in
this review

A representative from Dutton Gregory LLP responded to this review

Good morning Tessa. Thank you for taking the time to provide this feedback - it's so great to read how well you were supported throughout your experience with us. We'll be sure to pass your feedback onto Ella and the team. Mark - Dutton Gregory

0
Collected on: Google collection source logo

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