Napthens LLP logo

Napthens LLP

4.9 | 31 Reviews 31 Reviews | Wills, Trusts & Probate
403 Total Company Reviews info icon Wills, Trusts & Probate | info icon 403 Total Company Reviews Wills, Trusts & Probate | info icon 403 Total Company Reviews

6th Floor, The Plaza, 100 Old Hall Street, Liverpool, Merseyside, L3 9QJ

Accepting new clients

6th Floor, The Plaza, 100 Old Hall Street, Liverpool, Merseyside, L3 9QJ

Regulated by:

The Solicitors Regulation Authority

Regulator ID: 652843

Visit website
Napthens LLP |

ReviewSolicitors Suitability Check

See availability

Expertise

Costs


Please enter a search query before checking suitability.
Our AI couldn’t identify the legal issue in that search 🤔 Try describing the legal problem in a different way.

Napthens LLP Review Scores & Client Satisfaction Overview

4.9
Excellent
95%+
Value for
Money
Value for money: 95%+
95%+
Success
Rate
Satisfied with outcome: 95%+
95%+
Would
Recommend
Would recommend to friends and family: 95%+
Communication 4.9/5
Initial Impressions 4.9/5
Approachability 4.9/5
Documentation Accuracy 4.9/5
Legal Knowledge 4.9/5
Value for money 4.9/5

Accreditations

Napthens LLP are accredited by

Wills and Inheritance Quality Scheme accreditation awarded to Napthens LLP
The Law Society accreditation awarded to Napthens LLP
Conveyancing Quality Scheme accreditation awarded to Napthens LLP

Description

Collaboration is at the heart of what we do. Our people and the relationships we build make us unique. Gaining a deep understanding of who you are, the challenges you face and what you want to achieve allows our experts to add value. We drive solutions to get you there, delivering excellence and ensuring success. Don’t just take our word for it: our clients, colleagues and communities feel it too. We will help navigate your journey through business and life. With Napthens, together is better.

Rankings by area of expertise

The rankings below show the areas of expertise that Napthens LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Napthens LLP Review Scores & Client Satisfaction Overview

4.9
Excellent
95%+
Value for
Money
Value for money: 95%+
16% above
national average
95%+
Success
Rate
Satisfied with outcome: 95%+
17% above
national average
95%+
Would
Recommend
Would recommend to friends and family: 95%+
18% above
national average
Communication 4.9/5
Initial Impressions 4.9/5
Approachability 5.0/5
Documentation Accuracy 5.0/5
Legal Knowledge 5.0/5
Value for money 4.9/5

Accreditations

Napthens LLP are accredited by

Wills and Inheritance Quality Scheme accreditation awarded to Napthens LLP
The Law Society accreditation awarded to Napthens LLP
Conveyancing Quality Scheme accreditation awarded to Napthens LLP

Description

Collaboration is at the heart of what we do. Our people and the relationships we build make us unique. Gaining a deep understanding of who you are, the challenges you face and what you want to achieve allows our experts to add value. We drive solutions to get you there, delivering excellence and ensuring success. Don’t just take our word for it: our clients, colleagues and communities feel it too. We will help navigate your journey through business and life. With Napthens, together is better.

Rankings by area of expertise

The rankings below show the areas of expertise that Napthens LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Housing & Property 1 / 12
Commercial Property 1 / 45
Company & Commercial 1 / 44
Wills, Trusts & Probate 1 / 5
Family Law 1 / 3
Employment 1 / 8
Dispute Resolution 1 / 6
Agriculture 1 / 19
Corporate Law 1 / 7
Mergers and Acquisitions Law 1 / 5
Litigation 1 / 11
Commercial and Business Law 1 / 3
Contract Law 1 / 21
Immigration 1 / 6
Professional Negligence 1 / 12
Banking 1 / 7
Business Law 1 / 7
Company Law 1 / 13
Immigration Law 1 / 3
Injunctions Law 1 / 15
Intellectual Property Law 1 / 10
Land Law 1 / 27
Money & Tax 1 / 6
Asset Management 1 / 16
Auction Law 1 / 4
Care Law 1 / 3
Charities 1 / 4
Child Law 1 / 8
Clinical Negligence 1 / 20
Compliance Law 1 / 2
Construction 1 / 9
Consumer 1 / 9
Copyright Law 1 / 6
Court of Protection and Deputyship 1 / 3
Cybersecurity and Data Protection Law 1 / 1
Disability Law 1 / 7
Domestic Violence Law 1 / 4
Education 1 / 3
Elder Law 1 / 3
Energy & Transport 1 / 4
Energy Law 1 / 5
Engineering Law 1 / 17
Environmental Law 1 / 5
Equality Law 1 / 11
Equity Law 1 / 9
Gambling Law 1 / 2
Governance Law 1 / 4
Health and Safety Law 1 / 6
Health and Welfare Law 1 / 7
Healthcare Law 1 / 6
IT & Intellectual Property 1 / 9
Infrastructure Law 1 / 12
Inheritance Law 1 / 5
Insurance Law 1 / 9
Islamic Law 1 / 1
Licensing Law 1 / 6
Manufacturing Law 1 / 4
National Insurance Law 1 / 2
Notary 1 / 8
Occupational Health Law 1 / 5
Patent Law 1 / 18
Pensions Law 1 / 4
Personal Injury 1 / 9
Planning Law 1 / 13
Privacy Law 1 / 4
Regulations 1 / 32
Surveillance Law 1 / 15
Welfare & Benefits 1 / 4
Local 1 / 17
Housing & Property 231 / 4,693
Commercial Property 53 / 3,582
Company & Commercial 100 / 4,053
Wills, Trusts & Probate 404 / 3,713
Family Law 412 / 4,157
Employment 247 / 3,550
Dispute Resolution 200 / 1,793
Agriculture 177 / 815
Corporate Law 74 / 842
Mergers and Acquisitions Law 44 / 431
Litigation 107 / 911
Commercial and Business Law 64 / 371
Contract Law 91 / 1,413
Immigration 181 / 2,255
Professional Negligence 203 / 1,281
Banking 80 / 1,011
Business Law 67 / 484
Company Law 69 / 960
Immigration Law 79 / 1,171
Injunctions Law 64 / 921
Intellectual Property Law 39 / 613
Land Law 112 / 1,319
Money & Tax 229 / 1,908
Asset Management 63 / 392
Auction Law 92 / 291
Care Law 154 / 569
Charities 102 / 756
Child Law 166 / 1,643
Clinical Negligence 207 / 1,221
Compliance Law 64 / 445
Construction 113 / 847
Consumer 299 / 4,309
Copyright Law 31 / 512
Court of Protection and Deputyship 170 / 583
Cybersecurity and Data Protection Law 312 / 872
Disability Law 127 / 600
Domestic Violence Law 271 / 896
Education 64 / 418
Elder Law 100 / 325
Energy & Transport 72 / 501
Energy Law 67 / 352
Engineering Law 14 / 124
Environmental Law 53 / 390
Equality Law 68 / 1,075
Equity Law 151 / 566
Gambling Law 13 / 74
Governance Law 43 / 268
Health and Safety Law 40 / 571
Health and Welfare Law 22 / 185
Healthcare Law 25 / 352
IT & Intellectual Property 125 / 1,086
Infrastructure Law 31 / 184
Inheritance Law 95 / 695
Insurance Law 42 / 642
Islamic Law 9 / 77
Licensing Law 29 / 496
Manufacturing Law 5 / 83
National Insurance Law 89 / 415
Notary 126 / 859
Occupational Health Law 42 / 422
Patent Law 5 / 94
Pensions Law 91 / 483
Personal Injury 461 / 2,597
Planning Law 45 / 577
Privacy Law 84 / 507
Regulations 155 / 2,338
Surveillance Law 10 / 163
Welfare & Benefits 123 / 1,034
National 428 / 11,165

Meet the team of Napthens LLP

Meet the team of Napthens LLP

Contact & Locations - Napthens LLP

Opening hours

Monday 09:00–17:30
Tuesday 09:00–17:30
Wednesday 09:00–17:30
Thursday 09:00–17:30
Friday 09:00–17:30 (Open)
Saturday (Closed)
Sunday (Closed)

6th Floor, The Plaza, 100 Old Hall Street, Liverpool, Merseyside, L3 9QJ

Reviews

4.9 /5 31 Reviews
Filter your results
Star rating
Review Source

Rating

Review Source

Clients say

What clients say about Napthens LLP

Clients praise the firm for expert support across conveyancing, employment law, commercial property, family law, wills and trusts, and other private client matters. Reviews consistently highlight strong legal knowledge, careful attention to detail, proactive case management and efficient handling of even complex transactions. Clients particularly value the firm’s clear communication, responsiveness, transparency on costs, and ability to explain matters simply. The team is also described as approachable, patient, supportive and reassuring, helping to reduce stress and keep matters moving smoothly from start to finish.

Helpful support
Clear communication
Efficient service
Professional approach
Prompt responses
Thorough advice
Approachable manner
Stress-free process
Knowledgeable team
Responsive updates

ReviewSolicitors Review List

Profile image of Linda

Linda

Excellent service selling an inherited property

We were selling an inherited property where one executor lives abroad. From the start, Napthens were excellent. Charges set out clearly and no hidden extras. We were given a short completion date 2 days before I went on holiday and the paperwork was ready to sign before I left. They dealt with the other executor living abroad well, emailing documents and ensuring they were in in order before returning. We had a few delays (not due to my solicitors), but I was kept informed and finally exchanged and completed only 2 days late. Excellent service throughout and the staff were friendly and professional and happy to answer any queries. Very personal service with named contacts and direct contact details.

A representative from Napthens LLP responded to this review

Hi Linda, thank you for your lovely review. We're pleased to hear the team provided clear communication and support throughout the sale, helping everything progress as smoothly as possible. We appreciate your feedback and wish you all the best.

0
Collected on: ReviewSolicitor collection source logo
Profile image of Graham Read

Graham Read

Verified
Wills, Trusts & Probate

Victoria

Victoria did a very professional job in changing my will , I would have no hesitation in using her again.

Solicitors tagged in
this review

A representative from Napthens LLP responded to this review

Thank you ever so much Graham and please do let us know if you need anything

0
Collected on: ReviewSolicitor collection source logo
Profile image of Anonymous

Anonymous

Verified
Wills, Trusts & Probate

Excellent service.

On the three occasions we have needed help and advice your solicitor Victoria Cross was excellent in helping us navigate what could have been very difficult time for us. We will never forget her kindness and understanding along with her secretary Lois who has always been extremely helpful. Thank you to them both.

Solicitors tagged in
this review

A representative from Napthens LLP responded to this review

Thank you ever so much - Victoria and Lois will be delighted to hear your kind words

0
Collected on: ReviewSolicitor collection source logo
Profile image of Peter

Peter

Verified
Wills, Trusts & Probate

Professional Knowledgeable Service

David is a friendly, approachable and very knowledgeable solicitor. He is a clear, effective communicator in a potentially complex environment. David kept things simple as much as possible and only used legal jargon when necessary and clearly explained all legal related matters. David provided a balanced approach to our situation, highlighting the pros and cons, subsequently recommending the best options for us, both financially and legally going forward. His relevant correspondence to us and 3rd parties was clear and precise using, what we thought was the correct terminology in the right context. There were very few delays, if there were it was due to non action of 3rd parties, but David would keep us updated on a regular basis.

Solicitors tagged in
this review

A representative from Napthens LLP responded to this review

Thank you very much for your warm words Peter. We really appreciate it.

0
Collected on: ReviewSolicitor collection source logo
Profile image of anonymous

anonymous

Wills, Trusts & Probate

Lifetime Settlement Trust

I recently used this solicitor to set up a family trust, and couldn't be happier with the service I received. From the very beginning, she was professional, knowledgeable, and patient in explaining every step of the process. I felt very confident that the guidance I received helped me feel confident that my trust was tailored to my circumstances and family goals.

Solicitors tagged in
this review

A representative from Napthens LLP responded to this review

Thank you ever so much for taking to time to leave us such kind words and Helen will be very pleased to hear your review

0
Collected on: ReviewSolicitor collection source logo

Other Reviews

Profile image of Cheryl N

Cheryl N

Family Law

Cheryl

I’ve been a client of Napthens over the past six years, and the service from Sally has been consistently outstanding. She is always prompt in her responses, transparent about costs and expectations, and regularly goes above and beyond to provide support. I’ve relied on their expertise for various family law matters and have always found them to be highly knowledgeable, experienced, and reassuring throughout the process. In addition, we’ve used their services for wills, trusts, and other legal matters, all handled smoothly and without issue. I wouldn’t hesitate to recommend Sally and the team at Napthens to anyone seeking professional and dependable legal advice

Thank you so much for taking the time to leave such a lovely review, Cheryl. We’re really pleased to hear about your experience with Sally and the team, and we truly appreciate your continued trust and recommendation.

0
Collected on: Google collection source logo
Profile image of Tricia

Tricia

Wills, Trusts & Probate

Tricia

The appointment to update my will and instigate Lasting Power of Attorneys was conducted in a very professional manner. Farida made me feel very comfortable and offered good advice during the whole process. She is a credit to the company.

Solicitors tagged in
this review

0
Collected on: Google collection source logo
Profile image of Amanda

Amanda

Wills, Trusts & Probate

Amanda

I am extremely happy with Napthens Solicitors. I requested a Will and LPA and Farida (Isaji) explained the process from start to finish. Farida was extremely patient and able to ensure my wishes were met. She produce both documents as I was finding it challenging. Farida was also able to fast track meetings so I could sign the documents. Farida is friendly, professional and polite and was able to provide me with what I needed. Thank you so much for helping me compile my Will and LPA and also representing me as an executor. I will definitely be using your services again.

Solicitors tagged in
this review

0
Collected on: Google collection source logo
Profile image of Amanda

Amanda

Wills, Trusts & Probate

Amanda

I can not thank Napthens Solicitors enough for their assistance over the past year in resolving a probate application from start to finish. Their team has supported me throughout the entire process and I am extremely grateful for the care you have provided me in dealing with the matter. Thank you for the completion of the application and the compromise agreement along with a clear billing schedule that ensured successful completion. I will definitely be using your services again.

A representative from Napthens LLP responded to this review

Thank you for taking the time to leave this review Amanda.

0
Collected on: Google collection source logo
Profile image of John

John

Wills, Trusts & Probate

John

First class service from Farida. She quickly, professionally and efficiently sorted out all my problems with my brother's estate.

Solicitors tagged in
this review

A representative from Napthens LLP responded to this review

Thank you for the review John.

0
Collected on: Google collection source logo

Reviews

4.9 /5 403 Reviews
Filter your results
Star rating
Review Source

Rating

Review Source

Clients say

What clients say about Napthens LLP

Clients praise the firm for expert support across conveyancing, employment law, commercial property, family law, wills and trusts, and other private client matters. Reviews consistently highlight strong legal knowledge, careful attention to detail, proactive case management and efficient handling of even complex transactions. Clients particularly value the firm’s clear communication, responsiveness, transparency on costs, and ability to explain matters simply. The team is also described as approachable, patient, supportive and reassuring, helping to reduce stress and keep matters moving smoothly from start to finish.

Helpful support
Clear communication
Efficient service
Professional approach
Prompt responses
Thorough advice
Approachable manner
Stress-free process
Knowledgeable team
Responsive updates

ReviewSolicitors Review List

Profile image of Dayle Harrison

Dayle Harrison

Verified
Housing & Property

Harrison conveyancing experience

Exemplary expert service and guidance from pre sale through to, and beyond, completion. We absolutely value and recognise the professional, ultra diligent, client focussed service which we have received and continue to receive and would categorically recommend Sally and her team to any prospective vendor and/or purchaser. Thank you, Napthens.

Legal experts tagged in
this review

0
Collected on: ReviewSolicitor collection source logo
Profile image of Peter Moore

Peter Moore

Verified
Housing & Property

Stress-free service

Sally and Greg have now overseen the sale and purchase of two separate properties for me now. Both experiences have been smooth and stress-free. Communication has always been prompt and clear, as has any assistance I've needed with paperwork. I highly recommend them and will certainly be using them for my next move.

Legal experts tagged in
this review

0
Collected on: ReviewSolicitor collection source logo
Profile image of Louise Tasker

Louise Tasker

Housing & Property

Sale of house

We used the Liverpool office to sell our house with and Demi was fantastic! She was efficient in providing all updates and easy to work with through a very stressful life event! Would recommend using Napthens as they are fully transparent throughout the whole process and never leave you wondering what is going on.

Legal experts tagged in
this review

0
Collected on: ReviewSolicitor collection source logo
Profile image of Lizzi

Lizzi

Verified
Housing & Property

Stress free house move

Thank you so much to Julieann for navigating us through our house move. Her communication was excellent, jargon free and always so helpful. She genuinely took the stress away for us.

Legal experts tagged in
this review

0
Collected on: ReviewSolicitor collection source logo
Profile image of Jugdeesh Singh

Jugdeesh Singh

Housing & Property

Smooth, responsive remortgage

Domingos and Onyeka handled our remortgage from start to finish. They kept things moving, answered our questions promptly and explained each step clearly, and completion went through smoothly. Professional, responsive and easy to deal with. We'd happily use Napthens again.

Solicitors tagged in
this review

0
Collected on: ReviewSolicitor collection source logo

Other Reviews

Profile image of Jonathan Howell

Jonathan Howell

Jonathan

Seamlessly perfect. From start to finish the communication and professionalism was second to none. I had the pleasure of dealing with both Nadya and Demi throughout my house purchase and they were both fantastic. I dealt with a different firm whilst selling my property last year and it was beyond stressful. This time around, using Napthens, it was a breeze. If you are looking for a conveyancer who cares about their clients and goes above and beyond, then these guys are the one for you! Thank you so much Nads and Demi! You are both amazing!

Legal experts tagged in
this review

A representative from Napthens LLP responded to this review

Thank you, Jonathan, for your lovely review! Nadya and Demi will be delighted to hear your kind comments.

0
Collected on: Google collection source logo
Profile image of Newton Nkeng

Newton Nkeng

Newton

Dawn Culshaw was very professional and responsive during the entire transaction. Excellent communication throughout the entire process!

Thank you for your feedback. We're delighted to hear Dawn provided excellent communication and a professional service throughout your transaction. We'll be sure to pass on your kind comments!

0
Collected on: Google collection source logo
Profile image of gemma flanagan

gemma flanagan

Housing & Property

gemma

Nadya and the team at Napthens are amazing! The level of service they provide is second to none. All of their processes are really quick, streamlined and the whole service from start to finish feels really personal. They respond almost instantly to any emails and always keep you in the loop, I honestly couldn’t recommend them enough! Thank you 😊

Solicitors tagged in
this review

A representative from Napthens LLP responded to this review

Thank you so much Gemma! That's exceptionally kind of you :)

1
Collected on: Google collection source logo
Profile image of Jade Gregson

Jade Gregson

Housing & Property

Jade

We were helped by Sally with the Sale and Purchase of our properties. Sally was diligent, responsive, caring and super tenacious with the other solicitors involved. She made us feel like she truly cared about the speediness of the Sale and related Purchase. For what is supposed to be a stressful process, Sally couldn’t have made it less so. I’d highly recommend this solicitors and in particular, Sally.

Legal experts tagged in
this review

A representative from Napthens LLP responded to this review

Thank you so much Jade for the kind words! We really appreciate it.

0
Collected on: Google collection source logo
Profile image of Olivia

Olivia

Housing & Property

Olivia

We recently used Napthens Solicitors and we couldn’t be happier with the service we received. From the beginning, everything was clear and transparent, thanks to Kelly and Lois who were always approachable and quick to respond to our emails. We were kept updated throughout the entire process, which made it much less stressful. We felt supported from start to finish and would highly recommend Napthens Solicitors especially Kelly Abraham. Thank you

Legal experts tagged in
this review

Hi Olivia, thank you for your kind words and recommendation. We're delighted to hear that Kelly and Lois made the process clear, stress-free and well supported throughout. We'll be sure to share your feedback with the team!

0
Collected on: Google collection source logo

Can This Law Firm Assist You?

Find the best legal expertise in the field, tailored to your needs. Assess availability, delve into specialist knowledge, and make informed decisions with transparency of cost.

Law firms are ranked based on past client experience. They can be evaluated by value, quality, and ethical standards, helping you find the firm you need.

See availability
Check expertise
Estimate Costs
Clear