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How Kirwans Compares

Value for money

This firm - 70%
National Average
Poor Competitive Excellent

Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.

This score has been calculated using up to the last 300 reviews left by clients of Kirwans on ReviewSolicitors.

As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Kirwans. These questions include:

  • Value for money (a rating of 1-5)
  • How much were you initially quoted or how much did you expect to pay?
  • Approximately how much did you end up spending for the legal services provided (ignoring disbursements and court fees)
  • Did you think this was underpriced, overpriced or about right?
  • Overall experience

We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.

Underpriced 0%
Overpriced 3%
About Right 96%

If you would like to read more about how we work with our review data please see our Transparency section.

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Would recommend to
friends and family

This firm - 65%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Kirwans and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.

You can use this data to see how Kirwans performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.

As part of our review questionnaire we ask the question:

"Would you recommend this firm to somebody else?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 65%
No 35%

If you would like to read more about how we work with our review data please see our Transparency section.

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Satisfied with
outcome of matter

This firm - 65%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Kirwans and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.

You can use this data to see how Kirwans compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.

As part of our review questionnaire we ask the question:

"Were you satisfied with the outcome of your case?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 65%
No 35%

If you would like to read more about how we work with our review data please see our Transparency section.

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Rankings by area of expertise

The rankings below show the areas of expertise that Kirwans offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.

Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.

Review Sources

Client Reviews

3.5/5

Reviews summary

  • Excellent

    43
  • Very Good

    7
  • Average

    2
  • Poor

    1
  • Awful

    27

Overall experience

  • Value For Money
  • Communication
  • Initial Impressions
  • Approachability
  • Documentation Accuracy
  • Legal knowledge
Natasha

Natasha

December 27, 2023

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The move before Christmas

My mortgage broker recommended Andrew and I am so glad that she did. Communication throughout has been excellent even when Andrew was on annual leave. Andrew is professional, fast and efficient making the process as stress free as possible. Huge thanks for supporting my house move 8 days before Christmas! Great job!

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Anthony

Matter Type:

Residential Conveyancing

Anthony

December 18, 2023

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Collected on:

Purchase

Excellent work by Andrew Hazeldine and his team. Very smooth purchase process.

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Cosimo

Matter Type:

Right of First Refusal

Cosimo

December 18, 2023

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Collected on:

Great Service

Top service from Andrew and his team. I have been well looked after and felt relax that I was in good hands. Very quick and efficient negotiations, everyone happy but myself super happy.
For any future consultation no need for me to look somewhere else, Andrew is the man.
Thank you
Cosimo and Claudiana

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K

K

December 17, 2023

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Great from start to finish

Andrew and the team were great, professional, friendly, helpful .. turnaround of around three months from viewing initially to completion. Can't complain at all. Great service

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Chantelle Louise

Chantelle Louise

November 13, 2023

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Best solicitors around

Really happy with the service Kirwans provided, couldn't fault them at all!

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Paul

Paul

November 10, 2023

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Excellent Service

Kirwans Solicitors were recommended to me and I now understand why. Acted for me in the purchase of a house and provided excellent, responsive, communicative, helpful and friendly service from start to finish.
Would highly recommend Kirwans to anyone looking for a good solicitor.

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John

Matter Type:

Residential Conveyancing

John

November 06, 2023

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Excellent service by Andrew and the conveyancing team.

Wow! What can I say? I appointed Andrew and the compliance team at Kirwans on 18th September to sell my late mother's house. We completed today, the 6th November. That's is an incredible turnaround. I've sold several houses over the years and I've always had around 4-6 months between Solicitor appointment and completion (Different firms). Kirwans have exceeded all expectations. I've used them now for 4 jobs, a leasehold query, a Power of Attorney, a Probate application and a house conveyance and all fout jobs have been performed to the highest standard in exceptionally quick time. I would highly recommend Kirwans for your legal needs. Special mention to Amy Williams & Michelle too for their efforts.

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Paul

Paul

October 20, 2023

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Collected on:

House Completion

Andrew Hazeldine was amazing from start to finish!
Always quick to respond and on the ball.
Would certainly recommend Kirwans and Andrew!

Thanks again

Paul D

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John

John

September 08, 2023

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Collected on:

Excellent work

Andrew resolved a Leasehold/Freehold issue that had existed since I first offered on my property in March of 2019 and my previous (rubbish) solicitor was instructed to purchase the house and the Freehold which the seller had agreed to. He subsequently didn't and I ended up reluctantly having to buy as a leaseholder. I then had a year of grief with the Ground Rent company who didn't have me as a tenant so wouldn't discuss the issue with me due to Data Protection but instead threatened me with legal action for non payment of the ground rent despite not actually invoicing me for it. Then the freeholder offered me the Freehold in Oct 2021 and then kept stalling whenever Kirwans chased for an update. It's been a long, stressful and tedious road for Andrew to navigate through. However he managed to resolve the issue and I'm now the Freeholder of my home. Excellent work. I am so appreciative.

On another matter, I am the Executor of my mother's estate and over the last year, I have been dealing with Sara Bellringer in Moreton office with initially Power of Attorney and more recently Probate matters. She handled everything professionally & sensitively and and took all of the stress away. Excellent work.

Thanks again. You've both made me so happy.

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Ann

Matter Type:

New home purchases and sales

Ann

July 31, 2023

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Collected on:

Solicitor services for sale of home

Kirwans provided good service, communicated promptly and followed through on all inquiries. In our case we lived in the USA and were selling our home in England and all special requests were handled well by the Andrew H. We are overall very happy with the service, schedule and accuracy of the work. Thank you, Kirwans!!

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Reviews collected from

Kim

Kim

March 17, 2024

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Kim

Kirwans dealt with the sale of our dad's house, they kept us upto date throughout the process, very happy with their service

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donna

donna

January 04, 2024

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donna

Professional and polite

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K

K

December 16, 2023

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A client

Andrew has been very professional, friendly, knowledgeable and helpful whilst buying my first house and I'm really happy with the service. Thank you to Michelle as well.
Thanks again :) Kayleigh

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David

David

March 30, 2023

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David

Easy to park up outside easily accessible all queries answered great information thanks

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Laura

Laura

January 05, 2023

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Collected on:

Laura

Dreadful.

Communication is non-existent.

Emails, phone calls do not work.

Next step is to physically drive to branch in a hope a member of staff speaks to you and updates you on a live on-going claim case.

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About this branch

Description

There are times in life when you will need legal guidance and finding the right solicitor is an important step. Kirwans has supported private and commercial clients across the UK for over 70 years. With offices located in Liverpool City Centre and Wirral, the firm has four partners supported by qualified legal experts, including Higher Court Advocates. We understand how important it is to provide our clients with a service that encompasses the highest standard of care and expertise. What sets us apart as a law firm is not only the variety of services that we offer, but how we deliver them. One of the many advantages of working with an all servicing law firm, such as Kirwans, is that we are able to draw from a wide spectrum of legal disciplines. You have access to industry and sector expertise. We make it our priority to understand your objectives from the outset - this allows us to create a bespoke offering, completely tailored to you. We recognise that, while you want the very best in legal representation, you also want to manage your legal fees. With Kirwans you achieve both. Concerned about legal fees? We like to take a transparent approach when it comes to fee structures and will openly advise on the financial implications of any legal action from the start. Our team are on hand to guide you through your options, including legal aid where applicable, and will provide you with all the information you need to budget effectively.

Regulated by

Solicitors Regulation Authority

Legal services

Personal areas of law

  • Clinical Negligence
    • Accident and Emergency Claims
    • Amputation Negligence Claims
    • Anaesthetic Awareness Claims
    • Birth Defect and Wrongful Birth Claims
    • Birth Injury Claims
    • Birth Injury To Mother Claims
    • Blood Transfusion Claims
    • Bowel Cancer Misdiagnosis Claims
    • Breast Cancer Misdiagnosis Claims
    • Breast Surgery Compensation Claims
    • C. Difficile Claims
    • Cancer Misdiagnosis Claims
    • Cauda Equina Syndrome Claims
    • Cerebral Palsy Claims
    • Cervical Cancer Misdiagnosis Claims
    • Clinical Negligence
    • Cochlear Implant Claims
    • Cosmetic Dentistry Claims
    • Cosmetic Surgery Claims
    • Defective Medical Device Claims
    • Dental Negligence
    • Dental Negligence Claims
    • Dermal Filler Compensation Claims
    • Diabetes Claims
    • Erb’s Palsy Compensation Claims
    • Eye Surgery Claims
    • Failed Sterilisation Claims
    • Fatal Medical Negligence Claims and Inquests
    • Faulty Defibrillator Claims
    • Fertility Negligence Claims
    • GP Negligence Claims
    • Group B Streptococcus Claims
    • Hospital Negligence Claims
    • Knee Replacement Claims
    • Laser Eye Surgery Claims
    • Laser Treatment Claims
    • Lung Cancer Misdiagnosis Claims
    • MRSA Claims
    • Medical Misdiagnosis Claims
    • Medical Negligence
    • Meningitis Misdiagnosis Claims
    • Metal-On-Metal Hip Replacement Claims
    • Misdiagnosed Miscarriage Claims
    • Nerve Damage Claims
    • Nerve Injury Claims
    • Ophthalmic Negligence Claims
    • Oral Cancer Claims
    • Orthopaedic Negligence Claims
    • Ovarian Cancer Misdiagnosis Claims
    • Pancreatic Cancer Misdiagnosis Claims
    • Periodontal Disease Claims
    • Pregnancy and Gynaecology Injury Claims
    • Pressure Sore Claims
    • Prostate Cancer Misdiagnosis Claims
    • Restorative Dentistry Claims
    • Sepsis Negligence Claims
    • Skin Cancer Misdiagnosis Claims
    • Sorin Stockert 3T Heater-Cooler Claims
    • Spinal Surgery Claims
    • Stillbirth Compensation Claims
    • Stroke Misdiagnosis Claims
    • Surgery Compensation Claims
    • Surgical and Transvaginal Mesh Claims
    • Testicular Cancer Misdiagnosis Claims
  • Consumer
    • Consumer Disputes
    • Litigation - Breach of contract
    • Litigation - Insurance disputes
    • Litigation - M&A and warranty disputes
    • Litigation - Product liability claims
    • Litigation - Property litigation claims
    • Litigation - Trust and pension issues
    • Litigation Law
  • Crime/ Criminal Defence
    • Assault
    • Business Crime
    • Criminal Damage
    • Criminal defence - All
    • Domestic violence
    • Drugs offences
    • Fraud
    • Harassment
    • Juvenile
    • Legal aid
    • Murder and Manslaughter
    • Professional Conduct
    • Regulatory Defence
    • Sexual allegations including Rape and Sexual Assaults
    • Theft
  • Driving offences
    • Appeal driving conviction
    • Careless driving
    • Convicted in absence
    • Dangerous driving
    • Dangerous vehicle conditions
    • Death By Careless Driving
    • Death by dangerous driving
    • Discretionary disqualification
    • Disqualification removal
    • Drink driving
    • Driving Whilst Unfit
    • Driving Without Due Care
    • Driving whilst disqualified
    • Driving without a licence
    • Driving without insurance
    • Drug driving
    • Drunk in charge
    • Early return of driving licence
    • Exceptional Hardship
    • Failing to notify DVLA
    • Failure to furnish identification
    • Failure to provide a blood sample
    • Failure to provide a specimen
    • Goods vehicles - operators licence
    • Goods vehicles - tachograph offences
    • Mobile phone offences
    • New Driver Provisions
    • Notice of intended prosecution
    • Recognition of disqualification
    • Restoration of licence
    • Road rage incidents
    • Serious injury by dangerous driving
    • Signs and signal offences
    • Special Reasons
    • Speeding offences
    • Stopping and reporting
    • Taxi offences
    • Taxi offences - illegally plying for hire
    • Taxi offences - licensing investigations
    • Taxi offences - points and disqualification
    • Totting Up Driving Ban
  • Employment
    • Agency Staff / Temp Workers
    • Constructive/Unfair Dismissal
    • Disciplinary Hearings
    • Discrimination at Work
    • Employee Team Moves
    • Employment Contracts
    • Equal Pay Disputes
    • Family Leave
    • Flexible Working
    • Gardening Leave
    • Harassment/Bullying at Work
    • Holiday Pay Issues
    • Maternity and Paternity
    • Media and Sports
    • Part Time Workers
    • Pension Law
    • Privacy and Data Protection
    • Professional Discipline
    • Redundancy
    • Restrictive Covenants
    • Senior Executives
    • Settlement Agreements
    • Stress at Work
    • TUPE
    • Tribunal Claims
    • UK Employment Laws
    • Unfair Dismissal Claims
    • Whistleblower Protection
  • Family Law
    • Adoption, Surrogacy, Care and Special Guardianship
    • Annulment
    • Asset protection and tax mitigation
    • Change of name
    • Child Access
    • Child Arrangements Following Divorce
    • Child Custody
    • Child Law
    • Child Maintenance
    • Child Relocation After Divorce
    • Child contact
    • Children
    • Children Act proceedings
    • Civil Partnership Dissolution
    • Civil partnerships
    • Cohabitation agreements and disputes
    • Cohabitation and Unmarried Relationships
    • Collaborative Law
    • Divorce
    • Divorce After A Brain Or Other Serious Injury
    • Divorce Mediation
    • Domestic Abuse
    • Domestic Violence
    • Elderly care
    • Elderly care home fees
    • Family Mediation
    • Family law
    • Financial Matters
    • Fixed Fee Divorce
    • Grandparents' Rights
    • High Net Worth Divorce
    • Inheritance Act claims
    • Injunctions
    • International Divorce
    • Lasting power of attorney
    • Legal aid
    • Marriage and civil partnerships
    • Matrimonial finance
    • Parental responsibility, paternity disputes, surrogacy
    • Pension and property advice
    • Pre and Post Nuptial Agreements
    • Separation
    • Separation Agreement
    • Social Services
    • Unmarried Couples' Rights
  • Housing & Property
    • Anti-social Behaviour
    • Boundary Disputes
    • Buying at auction
    • Declarations of trusts
    • Deeds of Gifts
    • Deeds of easements, variation, deeds of rectifications
    • Dilapidation Claims
    • Evicting Squatters and Trespassers
    • Exclusivity and lock-out agreements
    • Extending your Lease
    • Freehold Enfranchisement
    • Housing Associations
    • Housing Management
    • Housing disputes
    • Injunctions
    • Investment and buy to let properties
    • Landlord and Tenant
    • Lease Extensions
    • Leasehold properties
    • Matrimonial transfers
    • Neighbour Disputes
    • New home purchases and sales
    • Option agreements and conditional contracts
    • Possession and repossession proceedings
    • Property Disputes
    • Purchase and Sale
    • Remortgaging
    • Renting and Tenancy Agreements
    • Repossessions
    • Residential Conveyancing
    • Restrictive Covenants, Easements and Wayleaves
    • Right of First Refusal
    • Right of Way and Rights to Light
    • Right to Manage
    • Service Charge Disputes
    • Service Charge Recovery
    • Tenancy Breaches, Injunctions and Forfeiture Claims
    • Tenant Eviction
    • Transfer of title
    • Transfers of equity
    • Transfers of parts of land
    • Unpaid Rent, Service or Ground Charges
  • Human rights
    • Judicial review
  • Money & Tax
    • Inheritance Tax
    • Insolvency and bankruptcy
    • Property Holding Structures
    • Trusts
  • Personal Injury
    • Accident Abroad
    • Accident At Work
    • Accidents At Sea And Cruise Injury
    • Accidents In Public Places
    • Against The Council
    • Back Injury At Work
    • Benefits Available To Asbestos Victims
    • Broken Bone Or Fracture
    • Burns, Scars and Lacerations At Work
    • Bus and Coach Accident
    • Car Accident
    • Car Passenger
    • Children's Accident
    • Children's Serious Injury
    • Cycling Accident
    • Diffuse Mesothelioma Payment Scheme
    • Dog Bite
    • Fall From Height
    • Fatal Accident
    • Gym Injury Compensation
    • Head Injury At Work
    • Head and Brain Injury
    • Holiday Accidents and Illness
    • Horse Riding Injury
    • Manual Handling
    • Motorbike Accident
    • No Win No Fee
    • Personal Injury Law
    • Road Traffic Accident
    • Road Traffic Accident Abroad
    • Serious Injury
    • Slips, Trips and Falls
    • Supermarket Accident
    • Welfare Issues After Serious Injury
    • Whiplash
    • Workplace Slip and Trip
  • Wills, Trusts & Probate
    • Disputed Probate
    • Disputed Trusts
    • Disputed Wills
    • Probate
    • Trusts
    • Wills

Business areas of law

  • Agriculture
    • Agricultural land for sale or development
    • Buying and selling a farm
    • Commercial contracts for farming businesses
    • Employment of farm workers
    • Equestrian property
    • Farm partnerships and corporate structures
    • Farming disputes
    • Veterinary negligence
  • Commercial Property
    • Commercial Leases
    • Commercial mortgages
    • Developer disputes
    • Development plot sales
    • Environmental policy law
    • Finance
    • Investment purchases and Buy to Let
    • Landlord and tenant
    • Purchase and Sale Of Commercial Property
    • Purchase of development land
    • Rights of way issues
    • Sales or purchases of shops, factories, warehouses, offices and licensed premises
  • Company & Commercial
    • Agency agreements
    • Alternative Dispute Resolution (ADR)
    • Asset Tracing
    • Business structures and joint ventures
    • Commercial Law
    • Commercial Litigation Matters
    • Competition law
    • Contractual Disputes
    • Corporate Law
    • Corporate finance
    • Data Protection
    • Employment - business
    • Franchising
    • Intellectual Property
    • Management buyouts
    • Merchandising and sponsorship
    • Mergers and Acquisitions
    • Mis-sold Interest Rate Swap Agreements
    • Partnership and LLP law
    • Sales and Purchases
    • Setting up a business
    • Share option schemes
    • Shareholder Agreements
    • Shareholder and Partnership Disputes
    • Statutory Demands
    • Summary Judgment
    • Tax
    • Unfair Loan Charges
  • Dispute Resolution
    • Mediation
  • IT & Intellectual Property
    • Advertising and Marketing Compliance
    • Anti-Counterfeiting and Anti-Piracy
    • Computer and IT Law
    • Confidential Information, Know-How and Trade Secrets
    • Copyright
    • Dealing with intellectual property infringements
    • Design rights and product designs
    • Domain Names
    • GDPR
    • Intellectual Property Litigation and Dispute Resolution
    • Patents
    • Personality and Image Rights
    • Trade Marks and Designs
  • Regulations
    • Health and Safety
    • Licensing
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