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Driscoll Kingston & Co Limited

3.7 | 37 Reviews 37 Reviews | Objects Causing Injuries
609 Total Company Reviews info icon Objects Causing Injuries | info icon 609 Total Company Reviews Objects Causing Injuries | info icon 609 Total Company Reviews

1st Floor, 5 St Paul's Square, Liverpool, Merseyside, L3 9SJ

Accepting new clients

1st Floor, 5 St Paul's Square, Liverpool, Merseyside, L3 9SJ

Regulated by:

The Solicitors Regulation Authority

Regulator ID: 839699

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Driscoll Kingston & Co Limited |

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Driscoll Kingston & Co Limited Review Scores & Client Satisfaction Overview

3.7
Very Good
72%
Value for
Money
68%
Success
Rate
68%
Would
Recommend
Communication 3.6/5
Initial Impressions 3.6/5
Approachability 3.6/5
Documentation Accuracy 3.6/5
Legal Knowledge 3.7/5
Value for money 3.6/5

Accreditations

Driscoll Kingston & Co Limited are accredited by

The Law Society accreditation awarded to Driscoll Kingston & Co Limited

Description

Welcome to Driscoll Kingston & Co, a premier nationwide law firm dedicated to providing outstanding legal services with a strong emphasis on client care and ensuring access to justice for all. With over three decades of experience, we have earned a reputation for our steadfast commitment to clients and our determined approach to winning cases

Rankings by area of expertise

The rankings below show the areas of expertise that Driscoll Kingston & Co Limited offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Driscoll Kingston & Co Limited Review Scores & Client Satisfaction Overview

4.6
Excellent
91%
Value for
Money
8% above
national average
90%
Success
Rate
8% above
national average
90%
Would
Recommend
9% above
national average
Communication 4.5/5
Initial Impressions 4.5/5
Approachability 4.5/5
Documentation Accuracy 4.5/5
Legal Knowledge 4.5/5
Value for money 4.5/5

Accreditations

Driscoll Kingston & Co Limited are accredited by

The Law Society accreditation awarded to Driscoll Kingston & Co Limited

Description

Welcome to Driscoll Kingston & Co, a premier nationwide law firm dedicated to providing outstanding legal services with a strong emphasis on client care and ensuring access to justice for all. With over three decades of experience, we have earned a reputation for our steadfast commitment to clients and our determined approach to winning cases

Rankings by area of expertise

The rankings below show the areas of expertise that Driscoll Kingston & Co Limited offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Meet the team of Driscoll Kingston & Co Limited

Meet the team of Driscoll Kingston & Co Limited

Contact & Locations - Driscoll Kingston & Co Limited

Opening hours

Monday 09:00–17:00
Tuesday 09:00–17:00
Wednesday 09:00–17:00
Thursday 09:00–17:00
Friday 09:00–17:00
Saturday (Closed)
Sunday (Closed)

1st Floor, 5 St Paul's Square, Liverpool, Merseyside, L3 9SJ

Reviews

3.7 /5 37 Reviews
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Star rating
Review Source

Rating

Review Source

Clients say

What clients say about Driscoll Kingston & Co Limited

Clients praise the firm for housing and tenancy dispute expertise, especially deposit and repair claims, achieving efficient, favourable settlements. Reviewers highlight professionalism, clear explanations of legal options, strong case management and effective outcomes. Valued soft skills include excellent communication, prompt responsiveness, empathy, approachability and supportiveness; clients note patience in explaining jargon, respectfulness, and reassurance during stressful proceedings. The team is described as friendly, reliable and persistent, delivering timely updates and making the process straightforward and confidence-inspiring.

excellent communication
professional service
great outcome
helpful staff
timely responses
clear explanations
supportive team
efficient process
friendly manner
highly recommended

ReviewSolicitors Review List

Profile image of Patricia Leatherland

Patricia Leatherland

Verified
Housing & Property

Exceptional

Excellent service from start to finish of my claim. Thank you so much, would highly recommend.

Legal experts tagged in
this review

from Driscoll Kingston & Co Limited

Thank you for your feedback, Patricia. We’re delighted to hear that you received excellent service from start to finish of your claim and that you would highly recommend the team. We appreciate your kind words.

0
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Profile image of Anonymous

Anonymous

Verified
Housing & Property

Very poor as soon as they get their money to leave you high and dry

My experience was not the best. I started my case before Covid took a couple of years to get it all sorted as soon as Is This solicitors got their money they left me to it all. Bit did not do what they were supposed to do and despite me keep telling the solicitors in all this took another three years and still the work is not done or up to any standard of satisfaction I've ended up having to do the work myself out of my own time and pocket, I do not recommend this solicitors as they do not answer the simplest of messages and just leave you for three years to do with it on their own and except offers that are below any kind of satisfaction. I have not had a good experience with this solicitors the right hand doesn't know what the left hand doing I they have accepted an offer sent me money and I do not even know the terms of this offer as they have not sent me any copies of the paperwork as I side a copy for 2 times the money and cos of that they can except any offer they like

from Driscoll Kingston & Co Limited

Thank you for taking the time to share your feedback, and we are sorry to hear that your experience did not meet your expectations. We take all comments seriously and would welcome the opportunity to review the concerns you have raised. Please do feel free to contact us directly so we can look into the matter further.

0
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Profile image of Ade Alebiosu

Ade Alebiosu

Verified

Acident

I had a great experience working with Lee Flaherty. From start to finish, he was incredibly helpful, professional, and efficient in handling my claim. What really stood out was how responsive he was—every time I called, he took the time to answer all my questions clearly and without delay. Lee made what could have been a stressful process feel straightforward and manageable. His knowledge and communication gave me real confidence that everything was being handled properly. It’s rare to come across someone so reliable and genuinely committed to helping. I’m very grateful for his support and would highly recommend him to anyone needing assistance. An excellent service all around.

Legal experts tagged in
this review

from Driscoll Kingston & Co Limited

Dear Ade, Thank you for your feedback and recommendation. We’re delighted to hear that Lee provided helpful, professional and efficient support throughout your claim. It’s pleasing to know that his responsiveness, clear communication and expertise helped make the process feel straightforward and gave you confidence every step of the way.

0
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Anthony Grundy

Faultless

They helped with a claim and faultless throughout. Constant contact with updates and information as well as explaining the jargon clearly. Would highly recommend

from Driscoll Kingston & Co Limited

Anthony, thank you for your review. We’re pleased to hear you received a faultless service, with clear explanations and regular updates throughout your claim.

0
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Profile image of Somah Zakaria

Somah Zakaria

DEPOSIT CLAIM

I am so delighted and grateful to the team for their awesome effort and timely response to my case.My concerns where all responded to in a timely manner and detailed explanation provided at every given step and I was also provided compensation as per plan.I will highly recommend your service.

Legal experts tagged in
this review

from Driscoll Kingston & Co Limited

Thank you for your kind words, Somah. We're delighted we could provide clear and timely updates throughout the process.

0
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Other Reviews

Profile image of Ariadne

Ariadne

Ariadne

Awful experience and 6 wasted years on a housing claim when this could have been resolved with a decent solicitors. Don’t use if you rent privately.

from Driscoll Kingston & Co Limited

Thank you for taking the time to share your feedback. We are genuinely sorry to hear about your experience and the frustration you have felt over the duration of your claim. Six years is an exceptionally long time to wait for a resolution, and we understand how incredibly stressful housing and tenancy issues can be, especially for private renters. While we cannot change your past experience, we take your comments very seriously and would welcome the opportunity to look into the specific details of your file to better understand what happened and where communication or timelines broke down. If you are open to discussing this with us directly, please contact our practice management team so we can address your concerns properly. We wish you all the best in resolving your housing matters moving forward.

0
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Profile image of Laura Kenneally

Laura Kenneally

Laura

Absolutely awful to deal with and had the worst experience. I was awarded money in my claim last year and yet every bit of attempt to receive communication in relation to this has been ignored by Lucy Hunter. The representation I was given was absolutely horrendous. No one from the actual firm came to London to represent me and instead sent a “legal advocate” who arrived late, knew absolutely nothing about my case and claim. She was grossly underprepared and it was humiliating that I almost had to represent myself at one point. The judge was irate that she didn’t even know the cases and statute that she was referring to. I complained to them and I was told that it would be investigated and yet when I have tried to get answers literally ghosted. I am disgusted. I was heavily pregnant going into court. This is my very first time in court and I was beyond anxious and stressed and I was actually on bed rest for a week after the court date because of the humiliation and stress I experienced. I would never in a million years recommend this solicitors to anyone. They are rubbish and I feel completely validated in saying this as I was treated appallingly. They have so much to answer to

from Driscoll Kingston & Co Limited

Thank you for your feedback. We take all complaints seriously and would encourage you to contact us directly at complaints@driscollkingston.co.uk to ensure the matter is looked into and responded to appropriately.

0
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Profile image of Sophie Glover

Sophie Glover

Sophie

After spending months of gathering evidence , sharing pictures of inside my home and making statement after statement my case was dropped 4 days prior to get compensation they pulled out . My children are appalled . Absolute scammers .

from Driscoll Kingston & Co Limited

Dear Sophie, Thank you for sharing your experience. We’re very sorry to hear how upsetting this has been, especially after the time and effort you put in and the impact on your family. This is not the experience we would want for any client. While there can be reasons a case cannot proceed, we understand how frustrating it is for this to happen so close to an expected outcome. We would welcome the opportunity to review this further if you wish to contact us directly.

0
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Profile image of Linda Holme

Linda Holme

Linda

I have today received settlement from a service carried out by this company. I was treated respectfully at all times from every person that I spoke to. I was updated with each part of all procedures and would recommend them to anyone looking for legal representation of similar cases. Regards linda holme .

from Driscoll Kingston & Co Limited

Dear Linda, Thank you for sharing your feedback. We are pleased to hear that you were treated with respect throughout and kept fully informed at every stage of the process. We are glad the matter has concluded successfully and appreciate your recommendation to others seeking legal representation.

0
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Profile image of Rachel

Rachel

Rachel

An absolute joke of a so called solicitors. They took on my case 3 years ago. After I had mould, blown windows and a leak and many various other things my landlord didn't fix. Even when I started the claim I sent videos of this leak still happening and leaking through my light in the kitchen. And proof that not all things were fixed according to the landlord. The day before court they suggested that I settle or I would be charged for the barrister. In this settlement I was awarded £0.00 after 3 years of stress with the landlord and this company not even 1p. I did kind of get the feeling these guys were cowboys from the start and wouldn't get a lot. But come on nothing? So now I'm left with nothing but stress. As I'm going to have to contact the landlord to actually get the jobs done. Sure that's what they were meant to do? Funny how there fees are paid and I'm pretty much were I was when I started the claim. So if your thinking about using these cowboys I would think again and just go to the ombudsman. Even if you don't get a settlement at least they will make sure the job is done unlike this so called professionals. Had to give them 1* as they don't have a 0 and trust me they are not worth the 1.

0
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Reviews

4.6 /5 609 Reviews
Filter your results
Star rating
Review Source

Rating

Review Source

Clients say

What clients say about Driscoll Kingston & Co Limited

Clients praise the firm for housing and tenancy dispute expertise, especially deposit and repair claims, achieving efficient, favourable settlements. Reviewers highlight professionalism, clear explanations of legal options, strong case management and effective outcomes. Valued soft skills include excellent communication, prompt responsiveness, empathy, approachability and supportiveness; clients note patience in explaining jargon, respectfulness, and reassurance during stressful proceedings. The team is described as friendly, reliable and persistent, delivering timely updates and making the process straightforward and confidence-inspiring.

excellent communication
professional service
great outcome
helpful staff
timely responses
clear explanations
supportive team
efficient process
friendly manner
highly recommended

ReviewSolicitors Review List

Profile image of Anonymous

Anonymous

Verified

Great Service

Excellent service, always very responsive and helpful.

Legal experts tagged in
this review

from Driscoll Kingston & Co Limited

Thank you for your five-star rated review.

0
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Profile image of James H

James H

Verified
Housing & Property

Absolutely fantastic

Jennifer and Jack have both been absolutely amazing throughout the whole process. Great communication, professional and the best outcome we could have hoped for. Thank you! Highly recommended.

Legal experts tagged in
this review

from Driscoll Kingston & Co Limited

Thank you for your kind feedback, James. We’re pleased to hear that Jennifer and Jack provided great communication and professional support throughout your matter, and that you achieved a positive outcome.

0
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Profile image of Patricia Leatherland

Patricia Leatherland

Verified
Housing & Property

Exceptional

Excellent service from start to finish of my claim. Thank you so much, would highly recommend.

Legal experts tagged in
this review

from Driscoll Kingston & Co Limited

Thank you for your feedback, Patricia. We’re delighted to hear that you received excellent service from start to finish of your claim and that you would highly recommend the team. We appreciate your kind words.

0
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Profile image of Pavan

Pavan

Housing & Property

Tenancy Deposit Claim

I cannot thank Ms. Lucy Hunter enough for the exceptional support she provided throughout my case. From the very beginning, she kept me informed with timely updates, responded promptly to every question, and maintained excellent communication at every stage of the process. What stood out most was how approachable and supportive she was when helping me make important decisions. Lucy took the time to explain my options clearly, guided me on the next steps, and gave me confidence during what could have been a very stressful experience. Thanks to her dedication, professionalism, and hard work, I was able to win my case and successfully recover my deposit and compensation. I am truly grateful for everything she has done for me and could not have asked for better representation. Lucy is a real credit to her firm, and I sincerely wish her every success in her future cases and career. Thank you again, Lucy, for all your help and support.

Legal experts tagged in
this review

from Driscoll Kingston & Co Limited

Thank you, Pavan, for your kind feedback. We are glad to hear that Lucy provided such supportive, professional, and clear guidance throughout your tenancy deposit claim, and that you were pleased with the outcome. Your comments are greatly appreciated.

0
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Profile image of Alan hall

Alan hall

Claim for tenancy deposit

Nothing but great things to say thanks for all the work put in amazing result thanks again

from Driscoll Kingston & Co Limited

Thank you, Alan, for your kind feedback. We’re glad to hear you were pleased with the result and the work carried out on your tenancy deposit claim.

0
Collected on: ReviewSolicitor collection source logo

Other Reviews

Profile image of Ariadne

Ariadne

Ariadne

Awful experience and 6 wasted years on a housing claim when this could have been resolved with a decent solicitors. Don’t use if you rent privately.

from Driscoll Kingston & Co Limited

Thank you for taking the time to share your feedback. We are genuinely sorry to hear about your experience and the frustration you have felt over the duration of your claim. Six years is an exceptionally long time to wait for a resolution, and we understand how incredibly stressful housing and tenancy issues can be, especially for private renters. While we cannot change your past experience, we take your comments very seriously and would welcome the opportunity to look into the specific details of your file to better understand what happened and where communication or timelines broke down. If you are open to discussing this with us directly, please contact our practice management team so we can address your concerns properly. We wish you all the best in resolving your housing matters moving forward.

0
Collected on: Google collection source logo
Profile image of Laura Kenneally

Laura Kenneally

Laura

Absolutely awful to deal with and had the worst experience. I was awarded money in my claim last year and yet every bit of attempt to receive communication in relation to this has been ignored by Lucy Hunter. The representation I was given was absolutely horrendous. No one from the actual firm came to London to represent me and instead sent a “legal advocate” who arrived late, knew absolutely nothing about my case and claim. She was grossly underprepared and it was humiliating that I almost had to represent myself at one point. The judge was irate that she didn’t even know the cases and statute that she was referring to. I complained to them and I was told that it would be investigated and yet when I have tried to get answers literally ghosted. I am disgusted. I was heavily pregnant going into court. This is my very first time in court and I was beyond anxious and stressed and I was actually on bed rest for a week after the court date because of the humiliation and stress I experienced. I would never in a million years recommend this solicitors to anyone. They are rubbish and I feel completely validated in saying this as I was treated appallingly. They have so much to answer to

from Driscoll Kingston & Co Limited

Thank you for your feedback. We take all complaints seriously and would encourage you to contact us directly at complaints@driscollkingston.co.uk to ensure the matter is looked into and responded to appropriately.

0
Collected on: Google collection source logo
Profile image of Dom

Dom

Dom

I got the best possible outcome I could’ve asked for. I’ve never had to get solicitors involved with anything previously so I had no idea on what the process would be but everything was explained to me every step of the way. Thank you!

from Driscoll Kingston & Co Limited

Thank you for your kind feedback — we're pleased we achieved the best possible outcome for you. It was a pleasure to guide you through the process and explain each step.

0
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Profile image of Sophie Glover

Sophie Glover

Sophie

After spending months of gathering evidence , sharing pictures of inside my home and making statement after statement my case was dropped 4 days prior to get compensation they pulled out . My children are appalled . Absolute scammers .

from Driscoll Kingston & Co Limited

Dear Sophie, Thank you for sharing your experience. We’re very sorry to hear how upsetting this has been, especially after the time and effort you put in and the impact on your family. This is not the experience we would want for any client. While there can be reasons a case cannot proceed, we understand how frustrating it is for this to happen so close to an expected outcome. We would welcome the opportunity to review this further if you wish to contact us directly.

0
Collected on: Google collection source logo
Profile image of Linda Holme

Linda Holme

Linda

I have today received settlement from a service carried out by this company. I was treated respectfully at all times from every person that I spoke to. I was updated with each part of all procedures and would recommend them to anyone looking for legal representation of similar cases. Regards linda holme .

from Driscoll Kingston & Co Limited

Dear Linda, Thank you for sharing your feedback. We are pleased to hear that you were treated with respect throughout and kept fully informed at every stage of the process. We are glad the matter has concluded successfully and appreciate your recommendation to others seeking legal representation.

0
Collected on: Google collection source logo

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