Driscoll Kingston & Co Limited logo

Driscoll Kingston & Co Limited

659 Total Company Reviews info icon Estate | info icon 659 Total Company Reviews Estate | info icon 659 Total Company Reviews

1st Floor, 5 St Paul's Square, Liverpool, Merseyside, L3 9SJ

Accepting new clients

1st Floor, 5 St Paul's Square, Liverpool, Merseyside, L3 9SJ

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The Solicitors Regulation Authority

Regulator ID: 839699

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Driscoll Kingston & Co Limited Review Scores & Client Satisfaction Overview

4.6
Excellent
91%
Value for
Money
Value for money: 91%
8% above
national average
92%
Success
Rate
Satisfied with outcome: 92%
10% above
national average
92%
Would
Recommend
Would recommend to friends and family: 92%
11% above
national average
Communication 4.6/5
Initial Impressions 4.6/5
Approachability 4.6/5
Documentation Accuracy 4.6/5
Legal Knowledge 4.6/5
Value for money 4.6/5

Accreditations

Driscoll Kingston & Co Limited are accredited by

The Law Society accreditation awarded to Driscoll Kingston & Co Limited

Description

Welcome to Driscoll Kingston & Co, a premier nationwide law firm dedicated to providing outstanding legal services with a strong emphasis on client care and ensuring access to justice for all. With over three decades of experience, we have earned a reputation for our steadfast commitment to clients and our determined approach to winning cases

Rankings by area of expertise

The rankings below show the areas of expertise that Driscoll Kingston & Co Limited offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Languages We Serve

EN English
PL Polish

Driscoll Kingston & Co Limited Review Scores & Client Satisfaction Overview

4.5
Excellent
90%
Value for
Money
Value for money: 90%
7% above
national average
90%
Success
Rate
Satisfied with outcome: 90%
8% above
national average
90%
Would
Recommend
Would recommend to friends and family: 90%
9% above
national average
Communication 4.5/5
Initial Impressions 4.5/5
Approachability 4.5/5
Documentation Accuracy 4.5/5
Legal Knowledge 4.5/5
Value for money 4.5/5

Accreditations

Driscoll Kingston & Co Limited are accredited by

The Law Society accreditation awarded to Driscoll Kingston & Co Limited

Description

Welcome to Driscoll Kingston & Co, a premier nationwide law firm dedicated to providing outstanding legal services with a strong emphasis on client care and ensuring access to justice for all. With over three decades of experience, we have earned a reputation for our steadfast commitment to clients and our determined approach to winning cases

Rankings by area of expertise

The rankings below show the areas of expertise that Driscoll Kingston & Co Limited offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Languages We Serve

EN English
PL Polish

Meet the team of Driscoll Kingston & Co Limited

Meet the team of Driscoll Kingston & Co Limited

Contact & Locations - Driscoll Kingston & Co Limited

Opening hours

Monday 09:00–17:00
Tuesday 09:00–17:00
Wednesday 09:00–17:00
Thursday 09:00–17:00
Friday 09:00–17:00
Saturday (Closed)
Sunday (Closed)

1st Floor, 5 St Paul's Square, Liverpool, Merseyside, L3 9SJ

Reviews

4.6 /5 159 Reviews
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Rating

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Clients say

What clients say about Driscoll Kingston & Co Limited

Clients praise the firm’s expertise in tenancy deposit disputes, housing and disrepair claims, court processes, and securing compensation. Reviews highlight strong outcomes, including successful settlements and recoveries, with practical knowledge of housing law and claim handling. Valued soft skills include prompt responses, clear explanations, excellent communication, professionalism, friendliness, compassion, and reassuring support throughout often stressful cases. Clients also appreciate being kept updated, feeling listened to, and having complex matters made easy to understand.

Quick service
Clear communication
Helpful advice
Friendly staff
Professional handling
Prompt responses
Kept updated
Easy process
Good outcome
Supportive team

ReviewSolicitors Review List

Profile image of Steve

Steve

Housing & Property

Profesional & Helpful

Helped all the way through the process, easy to deal with. Recomended.

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anonymous

Housing & Property

Disrepair claim

They did all the work and asked me to review what was necessary which helped a lot

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this review

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Krystle

Housing & Property

Unprotected deposit

Amazing service very quick solicitor was lovely

Legal experts tagged in
this review

from Driscoll Kingston & Co Limited

Thank you for your kind feedback, Krystle. We’re delighted you received prompt and friendly support from our team. We really appreciate you taking the time to share your experience.

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Hamza Khan

Housing & Property

Great Support and attention to Detail

Jennifer has been immensely helpful in getting my claim sorted. She was understanding of the situation and got us the best possible outcome. We are thankful for her support and recommend her for any deposit related issues with Landlord

Legal experts tagged in
this review

from Driscoll Kingston & Co Limited

Thank you for your kind review and recommendation. We’re delighted Jennifer guided you through your deposit dispute with care and understanding, helping you achieve a positive outcome. We appreciate you sharing your experience.

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Joe

Brilliant service

Jennifer Walter’s, and others at Driscoll Kingston, dealt with my deposit dispute and I felt I was in safe hands throughout. I experienced high levels of anxiety and stress during the process, however Jennifer was able to give me lots of information whenever I asked and made the process seem clearer and gave lots of clarity to information I found confusing. If I were to unfortunately need a solicitor in the future, I would not hesitate to contact Jennifer again! Furthermore, everyone I spoke to at Driscoll was extremely friendly, and quick to respond, which made the overall process a lot more easier for my peace of mind. Fab service from start to finish!

Legal experts tagged in
this review

from Driscoll Kingston & Co Limited

Thank you for sharing your experience, Joe. We are pleased Jennifer and the team helped you navigate a stressful situation with greater confidence and clarity. Your trust in Driscoll Kingston is greatly appreciated, and we would be happy to assist you again in the future.

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Other Reviews

Profile image of Caitlin

Caitlin

Caitlin

Would not recommend AT ALL! Messed me about for a year - I had to push them so many times to review the court papers. After a year's delay, right as I submitted a complaint about the timeline, they dropped the claim. They stated the estate agency tried to dissolve and they had no assets anymore, then told me they'd only continue if I paid £5,000 upfront—despite me being a university student on a "no win, no fee" agreement for a stolen deposit. The advice I was given by my case handler Lucy completely contradicts the Housing Act 2004 regarding financial liability. I felt completely misled and brushed off because my case became complex, and it seemed like they didn't care to put in the effort since I wasn't paying upfront, which completely goes against their work alongside Tenant Angels. I am now seeking alternative legal advice from professionals who actually know housing law.

from Driscoll Kingston & Co Limited

We are sorry to hear that you were disappointed with your experience, Caitlin. We take concerns about communication, delays and the advice provided seriously. We understand how frustrating this situation must have been and are sorry that the service did not meet your expectations.

0
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Charan Naidu

Charan

Lucy Hunter dealt with my case of TDS protection. Prompt response, effective actions, sensible advice and quick compensation after settlement. Would surely use the firm, again.

Legal experts tagged in
this review

from Driscoll Kingston & Co Limited

We are pleased to hear that Lucy provided clear and practical guidance throughout your matter and helped achieve a positive resolution. Thank you for your continued trust and for choosing to recommend the firm, Charan.

0
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Robert Krawczynski

Robert

(Translated by Google) My experience was a nightmare. I don't recommend it. No lawyer. No help with the housing problem. They call until you sign the contract. They're nice, and what do they do? The result is they ruin my bathroom. No lawyer, and you can't even talk about money. I'm left with gray hair, wasted time, money, and stupid crap. I hope someone is honest. (Original) Doswiasdczenie moje to Horror .nie polecam .brak kataku z adwokata. Żadnej pomocy w trakcje problemu mieszkaniowego .Dopulki nie podpiszesz z umowy dzwonia .sa mili i co oni nie zrobia .efekt jest taki ze niszcza mi łazienkę. Brak kataktu z adwokatem a o pieniadzach pomazyc mozesz .pozostal mi siwe wlosy straczony czas pieniądze i glupia badzieja ze ktos jest usciwy Robi.

from Driscoll Kingston & Co Limited

We take feedback like this very seriously. We want to investigate exactly what went wrong with your case and ensure this is addressed properly. Please do feel free to contact us directly so we can look into the matter further.

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Ariadne

Ariadne

Awful experience and 6 wasted years on a housing claim when this could have been resolved with a decent solicitors. Don’t use if you rent privately.

from Driscoll Kingston & Co Limited

Thank you for taking the time to share your feedback. We are genuinely sorry to hear about your experience and the frustration you have felt over the duration of your claim. Six years is an exceptionally long time to wait for a resolution, and we understand how incredibly stressful housing and tenancy issues can be, especially for private renters. While we cannot change your past experience, we take your comments very seriously and would welcome the opportunity to look into the specific details of your file to better understand what happened and where communication or timelines broke down. If you are open to discussing this with us directly, please contact our practice management team so we can address your concerns properly. We wish you all the best in resolving your housing matters moving forward.

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ice

Housing & Property

ice

Driscoll Kinston & Co not only done their job thoroughly and professionally, but one of their particular members went above and beyond the call of duty, as originally they said, because of the court fees and everything else. That they had to pay out. I wasn't entitled to any money, but she managed to get me some money. Anyway, despite the fact that I already accepted the settlement. this is the reason for 5 stars.If I could, I would give ten the are well worth considering if you've got damp or mould in your home and disrepair, that needs doing well recommended!

Driscoll Kingston & Co Limited

Thank you for your feedback. We’re pleased to hear that you feel we went above and beyond to assist you and achieve a positive outcome. Your kind words and recommendation mean a lot, and we’re glad you were satisfied with the service provided.

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Reviews

4.5 /5 659 Reviews
Filter your results
Star rating
Review Source

Rating

Review Source

Clients say

What clients say about Driscoll Kingston & Co Limited

Clients praise the firm’s expertise in tenancy deposit disputes, housing and disrepair claims, court processes, and securing compensation. Reviews highlight strong outcomes, including successful settlements and recoveries, with practical knowledge of housing law and claim handling. Valued soft skills include prompt responses, clear explanations, excellent communication, professionalism, friendliness, compassion, and reassuring support throughout often stressful cases. Clients also appreciate being kept updated, feeling listened to, and having complex matters made easy to understand.

Quick service
Clear communication
Helpful advice
Friendly staff
Professional handling
Prompt responses
Kept updated
Easy process
Good outcome
Supportive team

ReviewSolicitors Review List

Profile image of Saif

Saif

Excellent and professional solicitor

I would like to thank Driscoll Kingston team. Specifically Jennifer. During the whole process of my tenancy deposit claim she helped enough with clear communication and professionalism. Made our deposit claim journey easy and straight. Thank you so much for your efforts

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0
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Sakib

Tenancy deposit claim

⭐⭐⭐⭐⭐ Excellent service from Driscoll Kingston & Co Limited. Special thanks to Jennifer Walters for her professionalism, support, and hard work with my tenancy deposit claim. I’m very pleased with the outcome and would highly recommend them to anyone needing legal assistance.

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0
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Vittorio

Excellent service

Jennifer was excellent from start to finish. She was professional, approachable, and supportive throughout the whole process, keeping me informed and explaining everything clearly. Her communication was fantastic, and I always felt I was in safe hands. I’m extremely grateful for her help and would highly recommend her to anyone looking for a reliable and professional solicitor.

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this review

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Steve

Housing & Property

Profesional & Helpful

Helped all the way through the process, easy to deal with. Recomended.

Legal experts tagged in
this review

0
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Profile image of anonymous

anonymous

Housing & Property

Disrepair claim

They did all the work and asked me to review what was necessary which helped a lot

Legal experts tagged in
this review

0
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Other Reviews

Profile image of Kirsty Fletcher

Kirsty Fletcher

Kirsty

Very happy with the service they have provided.

0
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Profile image of Caitlin

Caitlin

Caitlin

Would not recommend AT ALL! Messed me about for a year - I had to push them so many times to review the court papers. After a year's delay, right as I submitted a complaint about the timeline, they dropped the claim. They stated the estate agency tried to dissolve and they had no assets anymore, then told me they'd only continue if I paid £5,000 upfront—despite me being a university student on a "no win, no fee" agreement for a stolen deposit. The advice I was given by my case handler Lucy completely contradicts the Housing Act 2004 regarding financial liability. I felt completely misled and brushed off because my case became complex, and it seemed like they didn't care to put in the effort since I wasn't paying upfront, which completely goes against their work alongside Tenant Angels. I am now seeking alternative legal advice from professionals who actually know housing law.

from Driscoll Kingston & Co Limited

We are sorry to hear that you were disappointed with your experience, Caitlin. We take concerns about communication, delays and the advice provided seriously. We understand how frustrating this situation must have been and are sorry that the service did not meet your expectations.

0
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Profile image of Bonnie Lewis

Bonnie Lewis

Bonnie

Keep sending messages when I do not want the claim and not even signed. Get it if someone dont sign they dont want it

from Driscoll Kingston & Co Limited

It is not clear from your review which matter or communications you are referring to, so we would appreciate the opportunity to look into this further and understand what happened. Please contact our team directly so we can assist you.

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Profile image of Charan Naidu

Charan Naidu

Charan

Lucy Hunter dealt with my case of TDS protection. Prompt response, effective actions, sensible advice and quick compensation after settlement. Would surely use the firm, again.

Legal experts tagged in
this review

from Driscoll Kingston & Co Limited

We are pleased to hear that Lucy provided clear and practical guidance throughout your matter and helped achieve a positive resolution. Thank you for your continued trust and for choosing to recommend the firm, Charan.

0
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Profile image of Arnas Iscenko

Arnas Iscenko

Arnas

Fantastic service, many +++++

from Driscoll Kingston & Co Limited

We're delighted you enjoyed our service and truly appreciate the five-star plus feedback. Thank you for choosing us, Arnas!

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