Commercial Property
|
746 Total Company Reviews
Commercial Property
|
746 Total Company Reviews
4th Floor Exchange Court, 1 Dale Street, Liverpool, Merseyside, L2 2PP
Accepting new clients
4th Floor Exchange Court, 1 Dale Street, Liverpool, Merseyside, L2 2PP
Regulated by:
The Solicitors Regulation Authority
Regulator ID: 8004559
See availability
Expertise
Costs
In your own words, tell us what you need help with and we’ll show you how this law firm may be able to assist, based on their experience and client feedback.
Dutton Gregory Llp are accredited by
At Dutton Gregory Solicitors, we take a client-focused and friendly approach to solving your legal problems. The talent and commitment of our team have earned us an excellent reputation as one of the leading law firms across Hampshire, Dorset, Surrey & Merseyside.
The rankings below show the areas of expertise that Dutton Gregory Llp offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.
Dutton Gregory Llp are accredited by
At Dutton Gregory Solicitors, we take a client-focused and friendly approach to solving your legal problems. The talent and commitment of our team have earned us an excellent reputation as one of the leading law firms across Hampshire, Dorset, Surrey & Merseyside.
The rankings below show the areas of expertise that Dutton Gregory Llp offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.
"I would like to thank our solicitor Dan Leith, Carla Thomas and Curtis Winter and the Dutton Gregory team for all their hard work and helping us complete our purchase. Many Thanks"
Legal experts tagged in
this review
This review was submitted by a verified client of Dutton Gregory LLP.
"We recently needed a Power of Attorney completed, and Anne came out straight away and took all the stress away from the family. She was amazing throughout the entire process and kept everything clear and straightforward. The service was very efficient and completed within just a few weeks."
Solicitors tagged in
this review
| Monday | 09:00–17:00 |
| Tuesday | 09:00–17:00 |
| Wednesday | 09:00–17:00 |
| Thursday | 09:00–17:00 |
| Friday | 09:00–17:00 |
| Saturday | (Closed) |
| Sunday | (Closed) |
4th Floor Exchange Court, 1 Dale Street, Liverpool, Merseyside, L2 2PP
What clients say about Dutton Gregory Llp
Clients repeatedly praise the firm’s expertise across conveyancing, wills & probate, family and property litigation, landlord/tenant work and probate; many note successful, smooth completions even for complex matters. Reviewers value clear, prompt communication, responsiveness, proactivity, empathy and patience; solicitors are described as calm, professional, efficient and detail‑oriented. Clients highlight helpfulness, trustworthiness and user‑friendly processes (including a useful app), and commend staff for keeping them well informed and reducing stress throughout transactions.
As a Chartered Engineer (Civils), I require detail and professionalism in all of my dealings with third parties. Nicky Marsh and her team have excelled throughout, giving support and confidence throughout our dealings. Management should recognise their dedication and commitment; pay them some more money and keep a superb team together.
Solicitors tagged in
this review
Good afternoon Chris. Thank you for taking the time to provide this feedback; we're delighted to read that Nicky supported you so well. Mark - Dutton Gregory
You helped us sort our land registry and freehold that we didn't know what to do. Everything was perfect from start fo finish.
Legal experts tagged in
this review
Good morning Paul. Thank you for taking the time to provide this feedback; we're so pleased that the team supported you so well. We'll be sure to pass your feedback onto the team. Mark - Dutton Gregory
Amy Cullen handled the sale for us, she provided an excellent service throughout the whole transaction. I would highly recommend her.
Solicitors tagged in
this review
Good morning. Thank you for providing this excellent feedback - we'll be sure to pass this onto Amy and the team. Mark - Dutton Gregory
This review was submitted by a verified client of Dutton Gregory LLP.
Excellent service provided by Amy Bristoe and Nathalie Harris, Chandler's Ford Branch.
Good morning Timothy. Thank you for providing this excellent feedback - we'll be sure to pass this onto Amy, Nathalie and the team. Mark - Dutton Gregory
This review was submitted by a verified client of Dutton Gregory LLP.
Both Katie and Amy were responsive with my questions however Amy exceeded expectations with response time, very clear instructions and detailed correspondence. She listened to my request to expedite the paperwork where possible to avoid additional costs and finalised the work in very short order. Greatly appreciated!
Good morning Melissa. Thank you for taking the time to provide this excellent and in-depth feedback - it's great to read that Amy and Katie supported you so well. We'll be sure to pass this onto the them. Mark - Dutton Gregory
I instructed Dutton Gregory on my first commercial property purchase. Whilst the transaction itself completed successfully, I was disappointed with the level of service and advice I received. During my own review of the completion statement, I identified several significant errors, including the omission of rent deposits for two commercial units, rent paid in advance not being accounted for, and an incorrect Stamp Duty Land Tax calculation. Had I not queried these figures myself, I would have overpaid by over £13,000. Whilst mistakes can happen, I would not have expected errors of this nature or magnitude on a completion statement prepared by a solicitor. I was also concerned that a charge document submitted to Companies House contained my signature and my witness's residential address, which became publicly available. I later discovered that this information could have been redacted before submission. My previous experience with a similar Companies House filing was that such information had been redacted as a matter of course, so I had no reason to believe this document would be treated differently. My concern is not that they failed to follow an instruction—I wasn't aware there was a decision to make. Rather, I would have expected a solicitor, particularly knowing this was my first commercial property transaction, to advise me that the document would be published in full and that redaction was an available option. Following a complaint, the firm maintained that advising on redaction was not part of its standard process unless specifically requested. Whilst I respect that this is their position, I remain disappointed by the outcome and feel that a little more proactive guidance, together with greater attention to detail throughout the transaction, would have avoided these issues entirely. For those reasons, I would be hesitant to use the firm again.
Solicitors tagged in
this review
Good afternoon Chris. Thank you for providing this feedback. We understand that you have been speaking with the team regarding this, and they have looked into this and provided a response. Mark - Dutton Gregory
Where to begin? I think disastrous and expensive would be a good start, quickly followed by one of the worst legal experiences to date. Got "allocated" this outfit some time ago as the litigator for a lease extension. Began reasonably well in the hands of a Dispute Resolution Executive who subsequently disappeared into the vapour on maternity leave but without the courtesy of telling me. Impending absence only discovered from tiny type in the email signature strip. How very professional. To be replaced by a full-blown Senior Associate Solicitor at a much, much higher hourly rate. Her profile described her as a "Property Specialist" but clearly not specialist enough to be able to explain anything coherently, not to change her mind at the 11th hour and not to have any idea of where things were at any given time. From my particular experience I'd say her "specialities" were more an inability to communicate clearly and concisely - including that old chestnut answering a direct question - long, rambling contradictory emails with just a dash of inaccurate cut and paste thrown in to spice things up, racking up her very substantial fees with her indecision and stretching the matter out interminably due to an overarching terror of "the litigation risk". Discussion at later date with a different legal firm told me that whereas a litigation risk does exist in every case, all the adjournments were unnecessary in such a simple matter and, very unsurprisingly, even the Courts got sick of it all and threatened to dismiss. A request to speak to someone who could explain better was met with a wall of silence and repeated requests to keep costs down by handing the matter to another Legal Executive or junior got the same shocking inaction. The little in her favour was that - after a number of challenges - she made a few meagre attempts to reduce costs and shaved a bit off her bills. Her final shining triumph was, however, to tell me I must pay the other side's costs when she had negotiated to the contrary. So, definitely no recommendation for this lot, and especially not her. Just another long, rotten and ridiculously expensive drag. And before this firm rushes to tell me that it was all the fault of the non-cooperative Freeholder, it's true that he dragged his heels but that does not in anyway impact my view of the poor service dispensed by the so-called "specialist".
Good afternoon Me Ri. Thank you for taking the time to provide this vital feedback; we always aim to deliver an exceptional experience so we're genuinely saddened to read that we weren't able to match your expectations on this occasion. We are discussing your feedback internally, with an aim of improving wherever possible. Mark - Dutton Gregory
We would like to sincerely thank Lily Benson at Dutton Gregory for her excellent support throughout our home buying process. She was highly professional, efficient, and always took the time to explain everything clearly, making sure we felt confident at every stage. Her attention to detail and responsiveness made a big difference, and she helped ensure the whole process went as smoothly as possible. We truly appreciate her hard work and would highly recommend Lily Benson and Dutton Gregory to anyone in need of legal services.
Legal experts tagged in
this review
Good morning Harun ISIK. Thank you for taking the time to provide this detailed and excellent feedback - we're so pleased that Lily was able to support you so well. Mark - Dutton Gregory
I recently dealt with Dutton Gregory for the sale of my property and the team demonstrated a high level of professionalism, clear communication, and strong attention to detail throughout the proces. A special thank you to Nadia and Kelly for their outstanding support. Their dedication, responsiveness, and willingness to go the extra mile truly made a difference and ensured everything ran smoothly. I would highly recommend Dutton Gregory.
Solicitors tagged in
this review
Good morning Vicki. Thank you for providing this feedback - it's lovely to read how Nadia and Kelly supported you so well. We'll be sure to pass your feedback onto them and the team. Thank you again. Mark - Dutton Gregory
Absolutely fantastic conveyancing solicitors - couldn't have asked for a better service from Naomi Williams. Needed completion within 3 months and Naomi was excellent throughout and pushed to secure the property in the required time frame. Will only be going with Dutton Gregory moving forward, thanks!
Solicitors tagged in
this review
Good afternoon Callum Thank you for providing this feedback; we're so pleased that Naomi was able to support you so well. We'll be sure to pass this onto Naomi and the team. Mark - Dutton Gregory
What clients say about Dutton Gregory Llp
Clients repeatedly praise the firm’s expertise across conveyancing, wills & probate, family and property litigation, landlord/tenant work and probate; many note successful, smooth completions even for complex matters. Reviewers value clear, prompt communication, responsiveness, proactivity, empathy and patience; solicitors are described as calm, professional, efficient and detail‑oriented. Clients highlight helpfulness, trustworthiness and user‑friendly processes (including a useful app), and commend staff for keeping them well informed and reducing stress throughout transactions.
This review was submitted by a verified client of Dutton Gregory LLP.
Very happy with the Will writing service given by Rachel. Always calm, in control and responsive
Solicitors tagged in
this review
Good morning Tom. Thank you for providing this fantastic feedback; we're so pleased that Rachel supported you so well. Mark - Dutton Gregory
This was my first call with Helen but I had worked with her before
Good morning. Thank you for providing this feedback; we're pleased to have supported you so well. Mark - Dutton Gregory
Extraordinarily responsive and helpful
Legal experts tagged in
this review
Good afternoon Clifford. We're so pleased that Charley supported you so well; we have passed this onto Charley and the team. Mark - Dutton Gregory
Helen Cort is very efficient and does a great job in keeping me informed. She was willing to phone me to explain the details and time frame required. Helen worked from Monday to Thursdays but she did some correspondence over the weekends when needed that I really appreciated.I also had someone else for making my Will.
Good morning. Thank you for providing this feedback; we're so pleased that Helen supported you so well. Mark - Dutton Gregory
This review was submitted by a verified client of Dutton Gregory LLP.
The two sessions with the Solicitors were professional and efficiently handled.
Solicitors tagged in
this review
Good morning Colin & Susan. Thank you for providing this feedback; we're pleased to see that you were happy with the service provided by Ella. Mark - Dutton Gregory
I instructed Dutton Gregory on my first commercial property purchase. Whilst the transaction itself completed successfully, I was disappointed with the level of service and advice I received. During my own review of the completion statement, I identified several significant errors, including the omission of rent deposits for two commercial units, rent paid in advance not being accounted for, and an incorrect Stamp Duty Land Tax calculation. Had I not queried these figures myself, I would have overpaid by over £13,000. Whilst mistakes can happen, I would not have expected errors of this nature or magnitude on a completion statement prepared by a solicitor. I was also concerned that a charge document submitted to Companies House contained my signature and my witness's residential address, which became publicly available. I later discovered that this information could have been redacted before submission. My previous experience with a similar Companies House filing was that such information had been redacted as a matter of course, so I had no reason to believe this document would be treated differently. My concern is not that they failed to follow an instruction—I wasn't aware there was a decision to make. Rather, I would have expected a solicitor, particularly knowing this was my first commercial property transaction, to advise me that the document would be published in full and that redaction was an available option. Following a complaint, the firm maintained that advising on redaction was not part of its standard process unless specifically requested. Whilst I respect that this is their position, I remain disappointed by the outcome and feel that a little more proactive guidance, together with greater attention to detail throughout the transaction, would have avoided these issues entirely. For those reasons, I would be hesitant to use the firm again.
Solicitors tagged in
this review
Good afternoon Chris. Thank you for providing this feedback. We understand that you have been speaking with the team regarding this, and they have looked into this and provided a response. Mark - Dutton Gregory
Fantastic law firm thank you very much. Highly recommend.
Solicitors tagged in
this review
Good morning Jamie. Thank you for providing this feedback; it's great to read how highly you rate us. Mark - Dutton Gregory
Amy has been great and dealt with my house purchase quickly/swiftly and frictionless. Communicated when necessary and job done on time:) made the whole experience so much less stressful, no hidden charges. Thank You Amy
Legal experts tagged in
this review
Good morning Yvonne. Thank you for taking the time to provide this feedback; we're delighted to read how well Amy supported you, and that she ensured a really positive service for you. Mark - Dutton Gregory
Bournemouth Office: Nadia Choudhury, Senior Associate Solicitor. Kelly Howe, Legal Assistant. Highly recommended for excellent legal guidance and exceptional customer service. Nadia achieved our sale smoothly and expertly, keeping us well informed. She deftly navigated us through a complex contract to a sound outcome. A very positive experience on every level.
Solicitors tagged in
this review
Good afternoon Linda. Thank you for taking the time to provide this feedback; we're delighted to read how well Nadia and Kelly supported you. We'll be sure to pass your feedback on Nadia, Kelly and the team. Mark - Dutton Gregory
Lily Benson was fantastic to work with as she acted as my conveyancer in the purchase of my property. She was always very quick at replying to emails, and her replies always clearly answered any queries. She was very efficient and professional with the whole purchase, and I would definitely recommend her to any one who is looking to buy or sell property.
Legal experts tagged in
this review
Good afternoon Jack Thank you for providing this feedback; we're so pleased that Lily provided such an exceptional experience for you. We'll be sure to pass your feedback onto Lily and the team. Mark - Dutton Gregory
Find the best legal expertise in the field, tailored to your needs. Assess availability, delve into specialist knowledge, and make informed decisions with transparency of cost.
Law firms are ranked based on past client experience. They can be evaluated by value, quality, and ethical standards, helping you find the firm you need.
