
Matter Type:
Actions against the police
tommy
Collected on:
Do NOT use this firm - disgusted
As others have said, Mr Elliot Smallshaw (who has since left in 2025) and the partner Mr Lee Massingham are not competent solicitors. They lie to you, they refuse to answer phone calls and emails, they miss crucial deadlines for filing cases at the court, they fail to get your case assessed by a barrister for years, and worst of all, they repeatedly accuse you of lying because they take what the other side says at face-value, even if you have CCTV or mobile phone footage. They are not worth anyone's time, they will destroy any case you have by their inability to meet the simplest of deadlines or carry out the simplest of tasks expected of a solicitor. Tell them to get disclosure and provide it to you? Forget it, they will ignore you. Repeat your request a few weeks later? They will accuse you of being difficult and drop you as a client because of 'a breakdown of trust'. Complain about their service? You will be dropped immediately as a client for the same reason. They have numerous complaints outstanding against their firm at the Solicitors' Regulation Authority and Legal Ombudsman, and numerous cases of Professional Negligence they are defending in civil courts as I write this, my own included. They make up excuses for dropping your case that your opponent doesn't even rely on or plead in their defence - for example, they will say 'you have other convictions, therefore this case will not succeed in our opinion' which is simply false - courts judge cases on their merits, they don't judge other cases except the one they are doing now. I am suing them for loss of chance for £200k now, and I am going to take it all the way to court to make them apologise and compensate me.
Do NOT use this firm for anything - not for criminal defence, not for suing the police, conveyancing or anything else, unless you want to end up poorer and like being lied to by lazy, borderline-criminal frauds.
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