Lilac Law Ltd logo

Lilac Law Ltd

5.0 | 310 Reviews 310 Reviews | Housing & Property
359 Total Company Reviews info icon Housing & Property | info icon 359 Total Company Reviews Housing & Property | info icon 359 Total Company Reviews

Suite 2, Fourth Floor, One Derby Square, Liverpool, Merseyside, L2 9QR

Accepting new clients

Suite 2, Fourth Floor, One Derby Square, Liverpool, Merseyside, L2 9QR

Regulated by:

The Solicitors Regulation Authority

Regulator ID: 8011023

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Lilac Law Ltd |

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Lilac Law Ltd Review Scores & Client Satisfaction Overview

5.0
Excellent
95%+
Value for
Money
95%+
Success
Rate
95%+
Would
Recommend
Communication 5.0/5
Initial Impressions 4.8/5
Approachability 5.0/5
Documentation Accuracy 4.9/5
Legal Knowledge 4.9/5
Value for money 4.9/5

Accreditations

Lilac Law Ltd are accredited by

The Law Society accreditation awarded to Lilac Law Ltd
Conveyancing Quality Scheme accreditation awarded to Lilac Law Ltd

Description

At Lilac Law we tailor our services to meet the specific needs and preferences of each of our clients. We offer a customised experience, and our approach aims to enhance the client satisfaction and customer loyalty by making every client feel valued and understood. Lilac Law stands as your dedicated partner in conveyancing excellence. Our team of expert lawyers handles all aspects of your property transactions, from buying and selling to navigating complex legal issues like compliance with the Building Safety Act 2022. We ensure clarity and efficiency at every step, protecting your interests with tailored legal solutions.

Rankings by area of expertise

The rankings below show the areas of expertise that Lilac Law Ltd offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Lilac Law Ltd Review Scores & Client Satisfaction Overview

5.0
Excellent
95%+
Value for
Money
15% above
national average
95%+
Success
Rate
18% above
national average
95%+
Would
Recommend
18% above
national average
Communication 5.0/5
Initial Impressions 4.9/5
Approachability 5.0/5
Documentation Accuracy 4.9/5
Legal Knowledge 4.9/5
Value for money 4.9/5

Accreditations

Lilac Law Ltd are accredited by

The Law Society accreditation awarded to Lilac Law Ltd
Conveyancing Quality Scheme accreditation awarded to Lilac Law Ltd

Description

At Lilac Law we tailor our services to meet the specific needs and preferences of each of our clients. We offer a customised experience, and our approach aims to enhance the client satisfaction and customer loyalty by making every client feel valued and understood. Lilac Law stands as your dedicated partner in conveyancing excellence. Our team of expert lawyers handles all aspects of your property transactions, from buying and selling to navigating complex legal issues like compliance with the Building Safety Act 2022. We ensure clarity and efficiency at every step, protecting your interests with tailored legal solutions.

Rankings by area of expertise

The rankings below show the areas of expertise that Lilac Law Ltd offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Meet the team of Lilac Law Ltd

Meet the team of Lilac Law Ltd

Contact & Locations - Lilac Law Ltd

Opening hours

Monday 09:00–17:00
Tuesday 09:00–17:00
Wednesday 09:00–17:00
Thursday 09:00–17:00
Friday 09:00–17:00
Saturday (Closed)
Sunday (Closed)

Suite 2, Fourth Floor, One Derby Square, Liverpool, Merseyside, L2 9QR

Reviews

5.0 /5 310 Reviews
Filter your results
Star rating
Review Source

Rating

Review Source

Clients say

What clients say about Lilac Law Ltd

The firm specialises in residential conveyancing, remortgages and buy‑to‑let/HMO transactions, with efficient online onboarding and digital signing. Clients praise strong technical competence, attention to detail and steady case progression. Valued soft skills include clear, prompt communication, approachability, patience (especially with first‑time buyers), professionalism, responsiveness and a proactive, reassuring manner that reduces stress and delivers timely outcomes.

Excellent communication
Very responsive
Professional staff
Efficient process
Proactive service
Friendly approach
Attention to detail
Stress‑free experience
Quick turnaround
Helpful guidance

ReviewSolicitors Review List

Profile image of Eleanor

Eleanor

Verified
Housing & Property

A smooth and speedy experience

Dawn Hodge handled the conveyancing for my recent property purchase and the whole experience with her and with Lilac Law was a positive one. Dawn communicated well with me throughout the process. I am a first-time buyer and I appreciated that she was always happy to explain aspects of the process to me in layman's terms, which really helped to demystify the whole thing for me. I was impressed at how speedy and smooth the conveyancing process was with Dawn at the helm, and I really felt that Dawn was on my side, in my corner, throughout it all. Thank you very much.

Legal experts tagged in
this review

0
Collected on: ReviewSolicitor collection source logo
Profile image of Anthony Isaac Sellwood

Anthony Isaac Sellwood

Verified
Housing & Property

Why go anywhere else

Stephanie Iddon was absolutely amazing. She supported me in buying my house and was so supportive, whether it be a query or some help with an anxious process or to talk me through something confusing. I wouldn’t go anywhere else!

Legal experts tagged in
this review

from Lilac Law Ltd

Thank you for your feedback. We’re delighted to hear that Stephanie provided outstanding support, helping to guide you through the process and put you at ease.

0
Collected on: ReviewSolicitor collection source logo
Profile image of Zafa Iqbal

Zafa Iqbal

Verified
Housing & Property

Excellent service

This has been such a nice and smooth process. No troubles, straight forward . I am much pleaded with my new house purchase . Stephanie has been fantastic with high professionalism. Really appreciate their work, competency and values. Thanks for sorting everything for me.

Legal experts tagged in
this review

from Lilac Law Ltd

Thank you for your feedback. We are delighted to hear that your house purchase was a smooth and straightforward process, and that Stephanie provided professional and competent support throughout. It is pleasing to know that everything was handled efficiently and to your satisfaction.

0
Collected on: ReviewSolicitor collection source logo
Profile image of Kristian Mark  Chase

Kristian Mark Chase

Verified
Housing & Property

Efficient, Friendly, and Professional

I would have never thought that purchasing a property would have been so simple and stress free. Ethan has been incredible throughout this experience. I never once had to chase him, he was always a step ahead throughout the process with a very keen eye. I would recommend him to anyone and I am incredibly grateful for the service.

Legal experts tagged in
this review

from Lilac Law Ltd

Thank you for your lovely review. We’re delighted to hear that Ethan made your property purchase feel simple and stress-free. It’s great to know his proactive approach and attention to detail helped make the process smooth throughout. Your recommendation and kind words are truly appreciated.

0
Collected on: ReviewSolicitor collection source logo
Profile image of Dominyka S

Dominyka S

Verified
Housing & Property

5 star experience

I have only wonderful things to say about Stephanie. I do not think I could have had a better conveyancer than her. Ever since the first email on getting started up until exchange, the communication, attention to details and overall care was second to none. As an anxious first time buyer, i knew what was happening at all times, emails were replied to within hours, if not minutes! Stephanie was patient, professional and made my experience as smooth as it could have been. When i was recommended this firm, i did not know what to expect, but Steph delivered a 5 star experience, ease of mind, friendly yet professional attitude, and was absolutely fantastic. I could tell Steph cares about her job, and would recommend her in a heartbeat to anyone.

Legal experts tagged in
this review

from Lilac Law Ltd

Thank you so much for your wonderful review. We’re delighted to hear that Stephanie was able to provide such supportive, responsive, and professional service throughout your first home purchase. It’s especially rewarding to know that her communication and attention to detail helped put you at ease during what can often feel like a stressful process. Your kind words and recommendation mean a great deal, and we’ll be sure to pass on your feedback to Stephanie.

0
Collected on: ReviewSolicitor collection source logo

Other Reviews

Profile image of Martina Churton

Martina Churton

Martina

I recently used this firm for my house purchase and had a great experience throughout. Ben was particularly helpful—professional, responsive, and always clear in his communication. The whole process was handled efficiently, with regular updates and quick responses to any questions. It made what can be a stressful process feel straightforward and well managed. I’d happily recommend Ben and the team to anyone looking for reliable and professional services.

from Lilac Law Ltd

Dear Martina. Thank you for your kind feedback. We’re delighted to hear that Ben and the team provided a professional, responsive, and efficient service throughout your house purchase, and that clear communication and regular updates helped make the process feel straightforward and well managed. We really appreciate your recommendation.

0
Collected on: Google collection source logo
Profile image of Amin Afshar

Amin Afshar

Amin

Ben Clensy at Lilac Law has been great to deal with, helped with our completion and is very communicative. Overall my experience has been great. Ben has always responded to my phone calls or called me back very soon, unlike other solicitor's firms which are difficult to get through. We pushed to get the sale completed a couple of weeks earlier which Ben helped us to achieve. We were referred to Lilac Law by Tembo and I'm glad they did. The price of the service is reasonable. The onboarding was online so no paperwork to fill in which made it fast and easy. Completion and witness via DocuSign was a massive bonus, no having to print out tens of legalise pages, sign and mail them by hand. A small bit of feedback is after onboarding to send an email to the client to let them know you'll be in touch soon, and check the total for the figures for completion fees, which clients should be double checking anyway. Overall great service and highly recommended.

from Lilac Law Ltd

Thank you for your feedback and recommendation. We’re delighted to hear that Ben provided a communicative and proactive service, helping you achieve an earlier completion and making the process as smooth as possible. We appreciate your constructive suggestions, which we will certainly take on board as we continue to improve.

0
Collected on: Google collection source logo
Profile image of Rose Buchanan

Rose Buchanan

Housing & Property

Rose

Thanks Lilac Law. I have used this company previously and had excellent service. Communication was great and they kept me up to date. Sellers side were dragging their heels sometimes , however Lilac Law were always proactive. I am currently using them for an issue I have with a lease and again communication is great. Thank you to all the team at Lilac Law, can highly recommend.

from Lilac Law Ltd

Thank you, Rose, for your continued trust and kind feedback. We’re delighted to hear that you’ve consistently received excellent service from the team, with clear communication and proactive support throughout your matters.

0
Collected on: Google collection source logo
Profile image of Shaun Ferguson (Fergy260)

Shaun Ferguson (Fergy260)

Housing & Property

Shaun

I can't recommend Lilac Law enough, having used Ben for my recent purchase. He kept me informed throughout managing my expectations, the rest of the team where extremely helpful. Service received was as described at the outset, extremely pleased.

Legal experts tagged in
this review

from Lilac Law Ltd

Thank you, Shaun, for your kind feedback. We’re delighted to hear that Ben and the team kept you well informed throughout your purchase and managed your expectations clearly.

0
Collected on: Google collection source logo
Profile image of Daniel Parker

Daniel Parker

Housing & Property

Daniel

Recently brought a house, Craig at lilac Law managed throughout, he was incredibly helpful, knowledgeable and got the mortgage through in record time. High recommended

Legal experts tagged in
this review

from Lilac Law Ltd

Thank you for the high recommendation, Daniel! We are thrilled to hear that Craig helped make your home purchase such a success. Getting a mortgage through in record time is no small feat, and we’re glad his expertise and efficiency made the process smoother for you. We’ll be sure to pass your kind words along to him!

0
Collected on: Google collection source logo

Reviews

5.0 /5 359 Reviews
Filter your results
Star rating
Review Source

Rating

Review Source

Clients say

What clients say about Lilac Law Ltd

The firm specialises in residential conveyancing, remortgages and buy‑to‑let/HMO transactions, with efficient online onboarding and digital signing. Clients praise strong technical competence, attention to detail and steady case progression. Valued soft skills include clear, prompt communication, approachability, patience (especially with first‑time buyers), professionalism, responsiveness and a proactive, reassuring manner that reduces stress and delivers timely outcomes.

Excellent communication
Very responsive
Professional staff
Efficient process
Proactive service
Friendly approach
Attention to detail
Stress‑free experience
Quick turnaround
Helpful guidance

ReviewSolicitors Review List

Profile image of Eleanor

Eleanor

Verified
Housing & Property

A smooth and speedy experience

Dawn Hodge handled the conveyancing for my recent property purchase and the whole experience with her and with Lilac Law was a positive one. Dawn communicated well with me throughout the process. I am a first-time buyer and I appreciated that she was always happy to explain aspects of the process to me in layman's terms, which really helped to demystify the whole thing for me. I was impressed at how speedy and smooth the conveyancing process was with Dawn at the helm, and I really felt that Dawn was on my side, in my corner, throughout it all. Thank you very much.

Legal experts tagged in
this review

0
Collected on: ReviewSolicitor collection source logo
Profile image of Anthony Isaac Sellwood

Anthony Isaac Sellwood

Verified
Housing & Property

Why go anywhere else

Stephanie Iddon was absolutely amazing. She supported me in buying my house and was so supportive, whether it be a query or some help with an anxious process or to talk me through something confusing. I wouldn’t go anywhere else!

Legal experts tagged in
this review

from Lilac Law Ltd

Thank you for your feedback. We’re delighted to hear that Stephanie provided outstanding support, helping to guide you through the process and put you at ease.

0
Collected on: ReviewSolicitor collection source logo
Profile image of Zafa Iqbal

Zafa Iqbal

Verified
Housing & Property

Excellent service

This has been such a nice and smooth process. No troubles, straight forward . I am much pleaded with my new house purchase . Stephanie has been fantastic with high professionalism. Really appreciate their work, competency and values. Thanks for sorting everything for me.

Legal experts tagged in
this review

from Lilac Law Ltd

Thank you for your feedback. We are delighted to hear that your house purchase was a smooth and straightforward process, and that Stephanie provided professional and competent support throughout. It is pleasing to know that everything was handled efficiently and to your satisfaction.

0
Collected on: ReviewSolicitor collection source logo
Profile image of Kristian Mark  Chase

Kristian Mark Chase

Verified
Housing & Property

Efficient, Friendly, and Professional

I would have never thought that purchasing a property would have been so simple and stress free. Ethan has been incredible throughout this experience. I never once had to chase him, he was always a step ahead throughout the process with a very keen eye. I would recommend him to anyone and I am incredibly grateful for the service.

Legal experts tagged in
this review

from Lilac Law Ltd

Thank you for your lovely review. We’re delighted to hear that Ethan made your property purchase feel simple and stress-free. It’s great to know his proactive approach and attention to detail helped make the process smooth throughout. Your recommendation and kind words are truly appreciated.

0
Collected on: ReviewSolicitor collection source logo
Profile image of Dominyka S

Dominyka S

Verified
Housing & Property

5 star experience

I have only wonderful things to say about Stephanie. I do not think I could have had a better conveyancer than her. Ever since the first email on getting started up until exchange, the communication, attention to details and overall care was second to none. As an anxious first time buyer, i knew what was happening at all times, emails were replied to within hours, if not minutes! Stephanie was patient, professional and made my experience as smooth as it could have been. When i was recommended this firm, i did not know what to expect, but Steph delivered a 5 star experience, ease of mind, friendly yet professional attitude, and was absolutely fantastic. I could tell Steph cares about her job, and would recommend her in a heartbeat to anyone.

Legal experts tagged in
this review

from Lilac Law Ltd

Thank you so much for your wonderful review. We’re delighted to hear that Stephanie was able to provide such supportive, responsive, and professional service throughout your first home purchase. It’s especially rewarding to know that her communication and attention to detail helped put you at ease during what can often feel like a stressful process. Your kind words and recommendation mean a great deal, and we’ll be sure to pass on your feedback to Stephanie.

0
Collected on: ReviewSolicitor collection source logo

Other Reviews

Profile image of Martina Churton

Martina Churton

Martina

I recently used this firm for my house purchase and had a great experience throughout. Ben was particularly helpful—professional, responsive, and always clear in his communication. The whole process was handled efficiently, with regular updates and quick responses to any questions. It made what can be a stressful process feel straightforward and well managed. I’d happily recommend Ben and the team to anyone looking for reliable and professional services.

from Lilac Law Ltd

Dear Martina. Thank you for your kind feedback. We’re delighted to hear that Ben and the team provided a professional, responsive, and efficient service throughout your house purchase, and that clear communication and regular updates helped make the process feel straightforward and well managed. We really appreciate your recommendation.

0
Collected on: Google collection source logo
Profile image of Amin Afshar

Amin Afshar

Amin

Ben Clensy at Lilac Law has been great to deal with, helped with our completion and is very communicative. Overall my experience has been great. Ben has always responded to my phone calls or called me back very soon, unlike other solicitor's firms which are difficult to get through. We pushed to get the sale completed a couple of weeks earlier which Ben helped us to achieve. We were referred to Lilac Law by Tembo and I'm glad they did. The price of the service is reasonable. The onboarding was online so no paperwork to fill in which made it fast and easy. Completion and witness via DocuSign was a massive bonus, no having to print out tens of legalise pages, sign and mail them by hand. A small bit of feedback is after onboarding to send an email to the client to let them know you'll be in touch soon, and check the total for the figures for completion fees, which clients should be double checking anyway. Overall great service and highly recommended.

from Lilac Law Ltd

Thank you for your feedback and recommendation. We’re delighted to hear that Ben provided a communicative and proactive service, helping you achieve an earlier completion and making the process as smooth as possible. We appreciate your constructive suggestions, which we will certainly take on board as we continue to improve.

0
Collected on: Google collection source logo
Profile image of Rose Buchanan

Rose Buchanan

Housing & Property

Rose

Thanks Lilac Law. I have used this company previously and had excellent service. Communication was great and they kept me up to date. Sellers side were dragging their heels sometimes , however Lilac Law were always proactive. I am currently using them for an issue I have with a lease and again communication is great. Thank you to all the team at Lilac Law, can highly recommend.

from Lilac Law Ltd

Thank you, Rose, for your continued trust and kind feedback. We’re delighted to hear that you’ve consistently received excellent service from the team, with clear communication and proactive support throughout your matters.

0
Collected on: Google collection source logo
Profile image of Shaun Ferguson (Fergy260)

Shaun Ferguson (Fergy260)

Housing & Property

Shaun

I can't recommend Lilac Law enough, having used Ben for my recent purchase. He kept me informed throughout managing my expectations, the rest of the team where extremely helpful. Service received was as described at the outset, extremely pleased.

Legal experts tagged in
this review

from Lilac Law Ltd

Thank you, Shaun, for your kind feedback. We’re delighted to hear that Ben and the team kept you well informed throughout your purchase and managed your expectations clearly.

0
Collected on: Google collection source logo
Profile image of Daniel Parker

Daniel Parker

Housing & Property

Daniel

Recently brought a house, Craig at lilac Law managed throughout, he was incredibly helpful, knowledgeable and got the mortgage through in record time. High recommended

Legal experts tagged in
this review

from Lilac Law Ltd

Thank you for the high recommendation, Daniel! We are thrilled to hear that Craig helped make your home purchase such a success. Getting a mortgage through in record time is no small feat, and we’re glad his expertise and efficiency made the process smoother for you. We’ll be sure to pass your kind words along to him!

0
Collected on: Google collection source logo

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