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Lilac Law Ltd

4.9 | 369 Reviews 369 Reviews | First Time Buyers
451 Total Company Reviews info icon First Time Buyers | info icon 451 Total Company Reviews First Time Buyers | info icon 451 Total Company Reviews

Suite 2, Fourth Floor, One Derby Square, Liverpool, Merseyside, L2 9QR

Accepting new clients

Suite 2, Fourth Floor, One Derby Square, Liverpool, Merseyside, L2 9QR

Regulated by:

The Solicitors Regulation Authority

Regulator ID: 8011023

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Lilac Law Ltd |

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Lilac Law Ltd Review Scores & Client Satisfaction Overview

4.9
Excellent
95%+
Value for
Money
13% above
national average
95%+
Success
Rate
17% above
national average
95%+
Would
Recommend
18% above
national average
Communication 4.9/5
Initial Impressions 4.8/5
Approachability 4.9/5
Documentation Accuracy 4.9/5
Legal Knowledge 4.9/5
Value for money 4.8/5

Accreditations

Lilac Law Ltd are accredited by

The Law Society accreditation awarded to Lilac Law Ltd
Conveyancing Quality Scheme accreditation awarded to Lilac Law Ltd

Description

At Lilac Law we tailor our services to meet the specific needs and preferences of each of our clients. We offer a customised experience, and our approach aims to enhance the client satisfaction and customer loyalty by making every client feel valued and understood. Lilac Law stands as your dedicated partner in both conveyancing and private client excellence. Our team of expert lawyers handles all aspects of your property transactions, from buying and selling to navigating complex legal issues like compliance with the Building Safety Act 2022. Our experienced private client team handle Wills, Powers of Attorney, Probate, Court of Protection and Trust work with the sensitivity these matters require. We ensure clarity and efficiency at every step, protecting your interests with tailored legal solutions.

Rankings by area of expertise

The rankings below show the areas of expertise that Lilac Law Ltd offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Lilac Law Ltd Review Scores & Client Satisfaction Overview

4.9
Excellent
95%+
Value for
Money
13% above
national average
95%+
Success
Rate
17% above
national average
95%+
Would
Recommend
17% above
national average
Communication 4.9/5
Initial Impressions 4.8/5
Approachability 4.9/5
Documentation Accuracy 4.9/5
Legal Knowledge 4.9/5
Value for money 4.8/5

Accreditations

Lilac Law Ltd are accredited by

The Law Society accreditation awarded to Lilac Law Ltd
Conveyancing Quality Scheme accreditation awarded to Lilac Law Ltd

Description

At Lilac Law we tailor our services to meet the specific needs and preferences of each of our clients. We offer a customised experience, and our approach aims to enhance the client satisfaction and customer loyalty by making every client feel valued and understood. Lilac Law stands as your dedicated partner in both conveyancing and private client excellence. Our team of expert lawyers handles all aspects of your property transactions, from buying and selling to navigating complex legal issues like compliance with the Building Safety Act 2022. Our experienced private client team handle Wills, Powers of Attorney, Probate, Court of Protection and Trust work with the sensitivity these matters require. We ensure clarity and efficiency at every step, protecting your interests with tailored legal solutions.

Rankings by area of expertise

The rankings below show the areas of expertise that Lilac Law Ltd offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Pinned Reviews

Profile image of Anonymous

Anonymous

Verified
Wills, Trusts & Probate

Wills and LPA

"Natalie was excellent and extremely professional she was understanding and explained everything with care and consideration something which I thought would be a daunting task made incredibly easy by Natalie I would recommend her to everyone! John and Norma"

Solicitors tagged in
this review

Profile image of Julian

Julian

Verified
Housing & Property

Outstanding Service from Stephanie Iddon and the Team at Lilac Law

"​I cannot thank Stephanie Iddon and the team at Lilac Law enough for all their help with my Right to Buy purchase. From the very beginning of the process, the team was incredibly professional and dedicated, setting a wonderful tone right from the start."

Legal experts tagged in
this review

Meet the team of Lilac Law Ltd

Meet the team of Lilac Law Ltd

Contact & Locations - Lilac Law Ltd

Opening hours

Monday 09:00–17:00 (Open)
Tuesday 09:00–17:00
Wednesday 09:00–17:00
Thursday 09:00–17:00
Friday 09:00–17:00
Saturday (Closed)
Sunday (Closed)

Suite 2, Fourth Floor, One Derby Square, Liverpool, Merseyside, L2 9QR

Reviews

4.9 /5 369 Reviews
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Star rating
Review Source

Rating

Review Source

Clients say

What clients say about Lilac Law Ltd

Specialising in residential conveyancing (sales, purchases, remortgages, Right to Buy, auction and semi‑commercial transactions) the firm demonstrates strong technical expertise, efficiency and attention to detail. Clients praise clear, jargon‑free explanations, proactive case‑management and timely updates that keep matters moving. Valued soft skills include approachability, empathy, patience and genuine care—especially for first‑time buyers—and excellent responsiveness, professionalism and calm under pressure. Many reviewers highlight staff as trustworthy, supportive and willing to go the extra mile, delivering a reassuring, low‑stress experience.

responsive communication
efficient service
friendly staff
knowledgeable advice
kept informed
proactive chasing
attention to detail
compassionate support
easy process
digital onboarding

ReviewSolicitors Review List

Profile image of Sophie & Jamie

Sophie & Jamie

Verified
Housing & Property

Brilliant from start to finish!

We recently used Steph at Lilac Law to help us buy our first home, and we couldn’t have asked for a better experience. As first-time buyers, there was so much we didn’t understand, but Steph always took the time to explain everything clearly and in a way that was easy to understand. She gave clear, sensible advice throughout, and nothing ever felt like too much trouble. From start to finish, Steph was professional, friendly and kept us fully informed every step of the way. She also handled some more personal aspects of our purchase with genuine care, compassion and respect, which meant a great deal to us. The whole process was so much smoother and quicker than we had anticipated, and, honestly, at no point did we feel stressed or overwhelmed thanks to Steph’s support. Having direct contact with her and knowing she was always there to answer our questions made such a difference and gave us complete confidence throughout. Steph was simply brilliant. We are so grateful for everything she did to help us buy our first home. We wouldn’t hesitate to use Lilac Law again in the future and will definitely be recommending Steph to anyone looking for an honest, knowledgeable and approachable solicitor. Thank you so much!

Legal experts tagged in
this review

from Lilac Law Ltd

Thank you so much for the wonderful review, Sophie and Jamie! Buying your first home is such a huge milestone, so Steph will be absolutely thrilled to know that her compassionate guidance made the process completely stress-free for you. We wish you both endless happiness in your new home!

0
Collected on: ReviewSolicitor collection source logo
Profile image of Maryam Scobie

Maryam Scobie

Verified
Housing & Property

Feed back re Ethan Murray’s work regarding purchase of my home

Ethan Murray was in charge of the sale of my house and did an excellent job. He also took over from Craig Deacon , who was in charge of my purchasing a Bunglow . Ethan did an excellent job of completing the selling and purchasing my homes. I was purchasing a Bunglow and originally Craig Deacon was in charge of that case but after sending a couple of correspondence, he disappeared without any explanation, which is not satisfactory for a client in the middle of a buying a home. Luckily, Ethan Murray took over my case and dealt with all the search, findings, tasks and correspondence with the seller’s solicitor. He was aware of my situation i.e. my house was sold , my belongings were in storage , and I was living with various friends whilst waiting for the purchase of my home to be completed. He ensured no time was wasted . Ethan always explained any legal terms that I was not sure of and responded to my letters immediately. I was impressed by Ethan’s professionalism and humanity; a true gentleman. It has been a pleasure working with him. Lilac Law Limited is a lucky Firm to have people like Ethan working for it.

Legal experts tagged in
this review

from Lilac Law Ltd

Hi Maryam. Thank you for taking the time to leave such a thoughtful review. We are delighted that Ethan was able to step in and provide the support, clear communication and reassurance you needed during both your sale and purchase. We hope you are now happily settled into your new home.

0
Collected on: ReviewSolicitor collection source logo
Profile image of Anonymous

Anonymous

Verified
Housing & Property

What an amazing experience!

Stephanie was such a blessing to me in what could have been a very confusing process of buying my first home! She was always so professional, clear and when we did speak on the phone, she radiated kindness and warmth. I’m extremely happy and I wish Stephanie all the best of success in the future! She is amazing!

Legal experts tagged in
this review

from Lilac Law Ltd

Hi. Thank you for your lovely review. We are so pleased that Stephanie helped make your first home purchase a clear and positive experience. Your kind words about her professionalism and caring approach are greatly appreciated, and we wish you every happiness in your new home.

0
Collected on: ReviewSolicitor collection source logo
Profile image of M. Rahman

M. Rahman

Housing & Property

Excellent and professional service

Was in the process of my first home purchase and just needed a professional solicitor to handle everything for me and guide me through the journey. Ethan was fantastic and professional and clear with his instructions and it was a seamless process in the end. Would definitely recommend Lilac-Law if you're looking for a hassle free and professional and competent service.

Legal experts tagged in
this review

from Lilac Law Ltd

Thank you for your kind feedback. We are delighted to hear that Ethan provided the guidance and support you needed throughout your first home purchase. Your recommendation is greatly appreciated, and we wish you every happiness in your new home.

0
Collected on: ReviewSolicitor collection source logo
Profile image of Tracey Jane  Irvine

Tracey Jane Irvine

Verified
Housing & Property

Fabulous service

Highly recommend. They made the sale so much easier.

Legal experts tagged in
this review

from Lilac Law Ltd

The entire team appreciates your kind recommendation, Tracey, and we are always here if you ever need legal support in the future!

0
Collected on: ReviewSolicitor collection source logo

Other Reviews

Profile image of Immy Gill

Immy Gill

Housing & Property

Immy

Amazing service - Craig and Ethan were extremely helpful with all our questions, quick at responding and moved our house sale along quickly! 10/10 service, thank you again!

Legal experts tagged in
this review

from Lilac Law Ltd

What wonderful feedback, Immy, thank you! It is brilliant to know that Craig and Ethan delivered an amazing service and made the entire process so smooth and swift for you. We deeply appreciate your trust in our firm and wish you every success moving forward!

0
Collected on: Google collection source logo
Profile image of Jordan Field

Jordan Field

Jordan

Unfortunately my experience of lilac law has been nothing short of shoddy. As first time buyers of a property it's not the easiest process to learn and understand. Our first real experience with them was being asked to sign and date a document to show our boundary line.The document barely showed the property and was cut off. Complete lack of attention to detail and no apology provided when questioned. Sadly this made the process more stressful as I no longer trusted anything they provided and with hindsight should have gone with a different solicitors. Unfortunately due to a bad survey the house purchase fell through and a frankly outrageous final invoice was issued. Fine whatever it is what it is. Then a month later I get an email saying sorry you still owe 192 pound. I queried this and have been told the price quoted didn't include vat. However this also does not add up which I'm about to further dispute. Lilac were recommended by tembo and this experience has tarnished not only my perception of themselves but also of the trustworthiness of Tembo themselves. NEW BUYERS BEWARE. My experience has been they have no care, no attention to detail and if you want someone to support you with the process, do not go with Lilac law

Reply by profile image of Lorna Ferguson

Lorna Ferguson

Thank you for your feedback, whilst we acknowledge the oversight in the document attachment you refer which was a technical error with computer software, we understand this was swiftly resolved the same day and resent. I also understand the error in your invoicing confirming a further payment was due has been rectified. We have actioned your feedback within our team.

2
Collected on: Google collection source logo
Profile image of Umut Bektas

Umut Bektas

Housing & Property

Umut

Excellent service from Stephanie Iddon - Steph was reliable, responsive and worked with good humour throughout my sale process. Really grateful for her assistance on this matter and I would highly recommend working with her!

Legal experts tagged in
this review

from Lilac Law Ltd

Thank you for the fantastic recommendation, Umut! We're delighted that Steph made your sale process so smooth by being reliable, responsive, and working with great humour throughout. Your recommendation is greatly valued, and your kind words have been proudly passed along to Steph and the conveyancing team.

0
Collected on: Google collection source logo
Profile image of Martina Churton

Martina Churton

Martina

I recently used this firm for my house purchase and had a great experience throughout. Ben was particularly helpful—professional, responsive, and always clear in his communication. The whole process was handled efficiently, with regular updates and quick responses to any questions. It made what can be a stressful process feel straightforward and well managed. I’d happily recommend Ben and the team to anyone looking for reliable and professional services.

from Lilac Law Ltd

Dear Martina. Thank you for your kind feedback. We’re delighted to hear that Ben and the team provided a professional, responsive, and efficient service throughout your house purchase, and that clear communication and regular updates helped make the process feel straightforward and well managed. We really appreciate your recommendation.

0
Collected on: Google collection source logo
Profile image of Rose Buchanan

Rose Buchanan

Housing & Property

Rose

Thanks Lilac Law. I have used this company previously and had excellent service. Communication was great and they kept me up to date. Sellers side were dragging their heels sometimes , however Lilac Law were always proactive. I am currently using them for an issue I have with a lease and again communication is great. Thank you to all the team at Lilac Law, can highly recommend.

from Lilac Law Ltd

Thank you, Rose, for your continued trust and kind feedback. We’re delighted to hear that you’ve consistently received excellent service from the team, with clear communication and proactive support throughout your matters.

0
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Reviews

4.9 /5 451 Reviews
Filter your results
Star rating
Review Source

Rating

Review Source

Clients say

What clients say about Lilac Law Ltd

Specialising in residential conveyancing (sales, purchases, remortgages, Right to Buy, auction and semi‑commercial transactions) the firm demonstrates strong technical expertise, efficiency and attention to detail. Clients praise clear, jargon‑free explanations, proactive case‑management and timely updates that keep matters moving. Valued soft skills include approachability, empathy, patience and genuine care—especially for first‑time buyers—and excellent responsiveness, professionalism and calm under pressure. Many reviewers highlight staff as trustworthy, supportive and willing to go the extra mile, delivering a reassuring, low‑stress experience.

responsive communication
efficient service
friendly staff
knowledgeable advice
kept informed
proactive chasing
attention to detail
compassionate support
easy process
digital onboarding

ReviewSolicitors Review List

Profile image of Anonymous

Anonymous

Verified

Remortgage

Very efficient and responsive throughout the process

Legal experts tagged in
this review

0
Collected on: ReviewSolicitor collection source logo
Profile image of Angela Marie  Montgomery

Angela Marie Montgomery

Verified

Ben Clensy

Ben was very efficient and friendly. I also found him very easy to make contact with.

Legal experts tagged in
this review

from Lilac Law Ltd

Thank you so much for taking the time to share your feedback, Angela! Ben will be thrilled to read your kind words and the entire team deeply values your support.

0
Collected on: ReviewSolicitor collection source logo
Profile image of Sophie & Jamie

Sophie & Jamie

Verified
Housing & Property

Brilliant from start to finish!

We recently used Steph at Lilac Law to help us buy our first home, and we couldn’t have asked for a better experience. As first-time buyers, there was so much we didn’t understand, but Steph always took the time to explain everything clearly and in a way that was easy to understand. She gave clear, sensible advice throughout, and nothing ever felt like too much trouble. From start to finish, Steph was professional, friendly and kept us fully informed every step of the way. She also handled some more personal aspects of our purchase with genuine care, compassion and respect, which meant a great deal to us. The whole process was so much smoother and quicker than we had anticipated, and, honestly, at no point did we feel stressed or overwhelmed thanks to Steph’s support. Having direct contact with her and knowing she was always there to answer our questions made such a difference and gave us complete confidence throughout. Steph was simply brilliant. We are so grateful for everything she did to help us buy our first home. We wouldn’t hesitate to use Lilac Law again in the future and will definitely be recommending Steph to anyone looking for an honest, knowledgeable and approachable solicitor. Thank you so much!

Legal experts tagged in
this review

from Lilac Law Ltd

Thank you so much for the wonderful review, Sophie and Jamie! Buying your first home is such a huge milestone, so Steph will be absolutely thrilled to know that her compassionate guidance made the process completely stress-free for you. We wish you both endless happiness in your new home!

0
Collected on: ReviewSolicitor collection source logo
Profile image of Maryam Scobie

Maryam Scobie

Verified
Housing & Property

Feed back re Ethan Murray’s work regarding purchase of my home

Ethan Murray was in charge of the sale of my house and did an excellent job. He also took over from Craig Deacon , who was in charge of my purchasing a Bunglow . Ethan did an excellent job of completing the selling and purchasing my homes. I was purchasing a Bunglow and originally Craig Deacon was in charge of that case but after sending a couple of correspondence, he disappeared without any explanation, which is not satisfactory for a client in the middle of a buying a home. Luckily, Ethan Murray took over my case and dealt with all the search, findings, tasks and correspondence with the seller’s solicitor. He was aware of my situation i.e. my house was sold , my belongings were in storage , and I was living with various friends whilst waiting for the purchase of my home to be completed. He ensured no time was wasted . Ethan always explained any legal terms that I was not sure of and responded to my letters immediately. I was impressed by Ethan’s professionalism and humanity; a true gentleman. It has been a pleasure working with him. Lilac Law Limited is a lucky Firm to have people like Ethan working for it.

Legal experts tagged in
this review

from Lilac Law Ltd

Hi Maryam. Thank you for taking the time to leave such a thoughtful review. We are delighted that Ethan was able to step in and provide the support, clear communication and reassurance you needed during both your sale and purchase. We hope you are now happily settled into your new home.

0
Collected on: ReviewSolicitor collection source logo
Profile image of Anonymous

Anonymous

Verified
Housing & Property

What an amazing experience!

Stephanie was such a blessing to me in what could have been a very confusing process of buying my first home! She was always so professional, clear and when we did speak on the phone, she radiated kindness and warmth. I’m extremely happy and I wish Stephanie all the best of success in the future! She is amazing!

Legal experts tagged in
this review

from Lilac Law Ltd

Hi. Thank you for your lovely review. We are so pleased that Stephanie helped make your first home purchase a clear and positive experience. Your kind words about her professionalism and caring approach are greatly appreciated, and we wish you every happiness in your new home.

0
Collected on: ReviewSolicitor collection source logo

Other Reviews

Profile image of Immy Gill

Immy Gill

Housing & Property

Immy

Amazing service - Craig and Ethan were extremely helpful with all our questions, quick at responding and moved our house sale along quickly! 10/10 service, thank you again!

Legal experts tagged in
this review

from Lilac Law Ltd

What wonderful feedback, Immy, thank you! It is brilliant to know that Craig and Ethan delivered an amazing service and made the entire process so smooth and swift for you. We deeply appreciate your trust in our firm and wish you every success moving forward!

0
Collected on: Google collection source logo
Profile image of Jordan Field

Jordan Field

Jordan

Unfortunately my experience of lilac law has been nothing short of shoddy. As first time buyers of a property it's not the easiest process to learn and understand. Our first real experience with them was being asked to sign and date a document to show our boundary line.The document barely showed the property and was cut off. Complete lack of attention to detail and no apology provided when questioned. Sadly this made the process more stressful as I no longer trusted anything they provided and with hindsight should have gone with a different solicitors. Unfortunately due to a bad survey the house purchase fell through and a frankly outrageous final invoice was issued. Fine whatever it is what it is. Then a month later I get an email saying sorry you still owe 192 pound. I queried this and have been told the price quoted didn't include vat. However this also does not add up which I'm about to further dispute. Lilac were recommended by tembo and this experience has tarnished not only my perception of themselves but also of the trustworthiness of Tembo themselves. NEW BUYERS BEWARE. My experience has been they have no care, no attention to detail and if you want someone to support you with the process, do not go with Lilac law

Reply by profile image of Lorna Ferguson

Lorna Ferguson

Thank you for your feedback, whilst we acknowledge the oversight in the document attachment you refer which was a technical error with computer software, we understand this was swiftly resolved the same day and resent. I also understand the error in your invoicing confirming a further payment was due has been rectified. We have actioned your feedback within our team.

2
Collected on: Google collection source logo
Profile image of Umut Bektas

Umut Bektas

Housing & Property

Umut

Excellent service from Stephanie Iddon - Steph was reliable, responsive and worked with good humour throughout my sale process. Really grateful for her assistance on this matter and I would highly recommend working with her!

Legal experts tagged in
this review

from Lilac Law Ltd

Thank you for the fantastic recommendation, Umut! We're delighted that Steph made your sale process so smooth by being reliable, responsive, and working with great humour throughout. Your recommendation is greatly valued, and your kind words have been proudly passed along to Steph and the conveyancing team.

0
Collected on: Google collection source logo
Profile image of Martina Churton

Martina Churton

Martina

I recently used this firm for my house purchase and had a great experience throughout. Ben was particularly helpful—professional, responsive, and always clear in his communication. The whole process was handled efficiently, with regular updates and quick responses to any questions. It made what can be a stressful process feel straightforward and well managed. I’d happily recommend Ben and the team to anyone looking for reliable and professional services.

from Lilac Law Ltd

Dear Martina. Thank you for your kind feedback. We’re delighted to hear that Ben and the team provided a professional, responsive, and efficient service throughout your house purchase, and that clear communication and regular updates helped make the process feel straightforward and well managed. We really appreciate your recommendation.

0
Collected on: Google collection source logo
Profile image of Amin Afshar

Amin Afshar

Amin

Ben Clensy at Lilac Law has been great to deal with, helped with our completion and is very communicative. Overall my experience has been great. Ben has always responded to my phone calls or called me back very soon, unlike other solicitor's firms which are difficult to get through. We pushed to get the sale completed a couple of weeks earlier which Ben helped us to achieve. We were referred to Lilac Law by Tembo and I'm glad they did. The price of the service is reasonable. The onboarding was online so no paperwork to fill in which made it fast and easy. Completion and witness via DocuSign was a massive bonus, no having to print out tens of legalise pages, sign and mail them by hand. A small bit of feedback is after onboarding to send an email to the client to let them know you'll be in touch soon, and check the total for the figures for completion fees, which clients should be double checking anyway. Overall great service and highly recommended.

from Lilac Law Ltd

Thank you for your feedback and recommendation. We’re delighted to hear that Ben provided a communicative and proactive service, helping you achieve an earlier completion and making the process as smooth as possible. We appreciate your constructive suggestions, which we will certainly take on board as we continue to improve.

0
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