Lilac Law Ltd logo

Lilac Law Ltd

388 Total Company Reviews info icon Owner | info icon 388 Total Company Reviews Owner | info icon 388 Total Company Reviews

Suite 2, Fourth Floor, One Derby Square, Liverpool, Merseyside, L2 9QR

Accepting new clients

Suite 2, Fourth Floor, One Derby Square, Liverpool, Merseyside, L2 9QR

Regulated by:

The Solicitors Regulation Authority

Regulator ID: 8011023

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Lilac Law Ltd |

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Lilac Law Ltd Review Scores & Client Satisfaction Overview

5.0
Excellent
95%+
Value for
Money
95%+
Success
Rate
95%+
Would
Recommend
Communication 4.9/5
Initial Impressions 4.8/5
Approachability 4.9/5
Documentation Accuracy 4.9/5
Legal Knowledge 4.9/5
Value for money 4.9/5

Accreditations

Lilac Law Ltd are accredited by

The Law Society accreditation awarded to Lilac Law Ltd
Conveyancing Quality Scheme accreditation awarded to Lilac Law Ltd

Description

At Lilac Law we tailor our services to meet the specific needs and preferences of each of our clients. We offer a customised experience, and our approach aims to enhance the client satisfaction and customer loyalty by making every client feel valued and understood. Lilac Law stands as your dedicated partner in both conveyancing and private client excellence. Our team of expert lawyers handles all aspects of your property transactions, from buying and selling to navigating complex legal issues like compliance with the Building Safety Act 2022. Our experienced private client team handle Wills, Powers of Attorney, Probate, Court of Protection and Trust work with the sensitivity these matters require. We ensure clarity and efficiency at every step, protecting your interests with tailored legal solutions.

Rankings by area of expertise

The rankings below show the areas of expertise that Lilac Law Ltd offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Lilac Law Ltd Review Scores & Client Satisfaction Overview

5.0
Excellent
95%+
Value for
Money
14% above
national average
95%+
Success
Rate
18% above
national average
95%+
Would
Recommend
18% above
national average
Communication 4.9/5
Initial Impressions 4.9/5
Approachability 4.9/5
Documentation Accuracy 4.9/5
Legal Knowledge 4.9/5
Value for money 4.9/5

Accreditations

Lilac Law Ltd are accredited by

The Law Society accreditation awarded to Lilac Law Ltd
Conveyancing Quality Scheme accreditation awarded to Lilac Law Ltd

Description

At Lilac Law we tailor our services to meet the specific needs and preferences of each of our clients. We offer a customised experience, and our approach aims to enhance the client satisfaction and customer loyalty by making every client feel valued and understood. Lilac Law stands as your dedicated partner in both conveyancing and private client excellence. Our team of expert lawyers handles all aspects of your property transactions, from buying and selling to navigating complex legal issues like compliance with the Building Safety Act 2022. Our experienced private client team handle Wills, Powers of Attorney, Probate, Court of Protection and Trust work with the sensitivity these matters require. We ensure clarity and efficiency at every step, protecting your interests with tailored legal solutions.

Rankings by area of expertise

The rankings below show the areas of expertise that Lilac Law Ltd offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Meet the team of Lilac Law Ltd

Meet the team of Lilac Law Ltd

Contact & Locations - Lilac Law Ltd

Opening hours

Monday 09:00–17:00
Tuesday 09:00–17:00
Wednesday 09:00–17:00
Thursday 09:00–17:00
Friday 09:00–17:00
Saturday (Closed)
Sunday (Closed)

Suite 2, Fourth Floor, One Derby Square, Liverpool, Merseyside, L2 9QR

Reviews

5.0 /5 341 Reviews
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Star rating
Review Source

Rating

Review Source

Clients say

What clients say about Lilac Law Ltd

The firm specialises in residential conveyancing, remortgages and buy‑to‑let matters, with strengths in speedy, efficient case handling and clear technical expertise. Clients praise proactive management, attention to detail and successful navigation of complex or time‑sensitive transactions. Valued soft skills include excellent communication, responsiveness, patience with first‑time buyers, professionalism, empathy and a friendly, approachable manner that gives clients confidence and reduces stress.

Responsive communication
Professional manner
Helpful guidance
Efficient processes
Attention to detail
Friendly staff
Kept informed
Proactive chasing
Smooth transactions
Value for money

ReviewSolicitors Review List

Profile image of Dimitri Costa  Nicholls

Dimitri Costa Nicholls

Verified
Housing & Property

Buying my first house

I would highly recommend Susie to anyone she was on top of everything answered any of my questions quickly and thoroughly. Susie made the experience effortless and easy couldn’t be happier with Susies services

Legal experts tagged in
this review

0
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Profile image of Brett  Irwin

Brett Irwin

Verified

Conveyance solicitor

Susie handle my auction purchase in under 26 days. Thank you

Legal experts tagged in
this review

0
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Profile image of Eileen Theresa Bridge

Eileen Theresa Bridge

Verified
Housing & Property

Home buying

Stephanie was very good as I am 1st time buyer I did not know anything she help above and beyond can not thank her enough for everything

Legal experts tagged in
this review

from Lilac Law Ltd

Thank you so much for the wonderful review, Eileen! Buying your first home can feel incredibly daunting when you don't know what to expect, so we are absolutely thrilled to hear that Stephanie went above and beyond to help guide you through it all. Huge congratulations on your first home, and we wish you all the very best!

0
Collected on: ReviewSolicitor collection source logo
Profile image of Leah Beth  Rowley

Leah Beth Rowley

Verified
Housing & Property

First time buyers

This was our first time buying a house, the whole process with Victoria has been smooth. We were kept informed about everything and never had to wait long for a reply or an update, would highly recommend

Legal experts tagged in
this review

from Lilac Law Ltd

Buying your first house Leah is a massive milestone, so we are absolutely delighted to hear that Victoria made the entire process feel smooth and stress-free. Keeping you fully informed and ensuring you never had to wait long for a reply or an update is exactly the proactive service we pride ourselves on. Thank you for choosing us, and a huge congratulations on your very first home! Enjoy making wonderful memories there!

0
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Profile image of Anonymous

Anonymous

Verified
Housing & Property

Helpful and efficient

Victoria was very professional and got our purchase through as quick as she could.

Legal experts tagged in
this review

from Lilac Law Ltd

We are thrilled to hear that Victoria was incredibly reliable and secured your purchase as swiftly as possible. Thank you for trusting us with your transaction, and congratulations on your new home!

0
Collected on: ReviewSolicitor collection source logo

Other Reviews

Profile image of Martina Churton

Martina Churton

Martina

I recently used this firm for my house purchase and had a great experience throughout. Ben was particularly helpful—professional, responsive, and always clear in his communication. The whole process was handled efficiently, with regular updates and quick responses to any questions. It made what can be a stressful process feel straightforward and well managed. I’d happily recommend Ben and the team to anyone looking for reliable and professional services.

from Lilac Law Ltd

Dear Martina. Thank you for your kind feedback. We’re delighted to hear that Ben and the team provided a professional, responsive, and efficient service throughout your house purchase, and that clear communication and regular updates helped make the process feel straightforward and well managed. We really appreciate your recommendation.

0
Collected on: Google collection source logo
Profile image of Amin Afshar

Amin Afshar

Amin

Ben Clensy at Lilac Law has been great to deal with, helped with our completion and is very communicative. Overall my experience has been great. Ben has always responded to my phone calls or called me back very soon, unlike other solicitor's firms which are difficult to get through. We pushed to get the sale completed a couple of weeks earlier which Ben helped us to achieve. We were referred to Lilac Law by Tembo and I'm glad they did. The price of the service is reasonable. The onboarding was online so no paperwork to fill in which made it fast and easy. Completion and witness via DocuSign was a massive bonus, no having to print out tens of legalise pages, sign and mail them by hand. A small bit of feedback is after onboarding to send an email to the client to let them know you'll be in touch soon, and check the total for the figures for completion fees, which clients should be double checking anyway. Overall great service and highly recommended.

from Lilac Law Ltd

Thank you for your feedback and recommendation. We’re delighted to hear that Ben provided a communicative and proactive service, helping you achieve an earlier completion and making the process as smooth as possible. We appreciate your constructive suggestions, which we will certainly take on board as we continue to improve.

0
Collected on: Google collection source logo
Profile image of Rose Buchanan

Rose Buchanan

Housing & Property

Rose

Thanks Lilac Law. I have used this company previously and had excellent service. Communication was great and they kept me up to date. Sellers side were dragging their heels sometimes , however Lilac Law were always proactive. I am currently using them for an issue I have with a lease and again communication is great. Thank you to all the team at Lilac Law, can highly recommend.

from Lilac Law Ltd

Thank you, Rose, for your continued trust and kind feedback. We’re delighted to hear that you’ve consistently received excellent service from the team, with clear communication and proactive support throughout your matters.

0
Collected on: Google collection source logo
Profile image of Shaun Ferguson (Fergy260)

Shaun Ferguson (Fergy260)

Housing & Property

Shaun

I can't recommend Lilac Law enough, having used Ben for my recent purchase. He kept me informed throughout managing my expectations, the rest of the team where extremely helpful. Service received was as described at the outset, extremely pleased.

Legal experts tagged in
this review

from Lilac Law Ltd

Thank you, Shaun, for your kind feedback. We’re delighted to hear that Ben and the team kept you well informed throughout your purchase and managed your expectations clearly.

0
Collected on: Google collection source logo
Profile image of Daniel Parker

Daniel Parker

Housing & Property

Daniel

Recently brought a house, Craig at lilac Law managed throughout, he was incredibly helpful, knowledgeable and got the mortgage through in record time. High recommended

Legal experts tagged in
this review

from Lilac Law Ltd

Thank you for the high recommendation, Daniel! We are thrilled to hear that Craig helped make your home purchase such a success. Getting a mortgage through in record time is no small feat, and we’re glad his expertise and efficiency made the process smoother for you. We’ll be sure to pass your kind words along to him!

0
Collected on: Google collection source logo

Reviews

5.0 /5 388 Reviews
Filter your results
Star rating
Review Source

Rating

Review Source

Clients say

What clients say about Lilac Law Ltd

The firm specialises in residential conveyancing, remortgages and buy‑to‑let matters, with strengths in speedy, efficient case handling and clear technical expertise. Clients praise proactive management, attention to detail and successful navigation of complex or time‑sensitive transactions. Valued soft skills include excellent communication, responsiveness, patience with first‑time buyers, professionalism, empathy and a friendly, approachable manner that gives clients confidence and reduces stress.

Responsive communication
Professional manner
Helpful guidance
Efficient processes
Attention to detail
Friendly staff
Kept informed
Proactive chasing
Smooth transactions
Value for money

ReviewSolicitors Review List

Profile image of M Lambert

M Lambert

Verified

Painless process and great communication

Stephanie was absolutely brilliant throughout, keeping me informed and up to date with the process. I would highly recommend Lilac Law and Stephanie in particular. Many thanks

Legal experts tagged in
this review

0
Collected on: ReviewSolicitor collection source logo
Profile image of Anonymous

Anonymous

Verified

Professional and reassuring

Unable to contact on a couple of occasions but generally professional and knowledgeable once I explained my husband recently died and I was doing this on my own. Thank you

Legal experts tagged in
this review

0
Collected on: ReviewSolicitor collection source logo
Profile image of Dimitri Costa  Nicholls

Dimitri Costa Nicholls

Verified
Housing & Property

Buying my first house

I would highly recommend Susie to anyone she was on top of everything answered any of my questions quickly and thoroughly. Susie made the experience effortless and easy couldn’t be happier with Susies services

Legal experts tagged in
this review

0
Collected on: ReviewSolicitor collection source logo
Profile image of Samit Pedrick

Samit Pedrick

Verified

Excellent Service

Lorna provided excellent customer service, very professional and couldn't recommend enough

Legal experts tagged in
this review

0
Collected on: ReviewSolicitor collection source logo
Profile image of Brett  Irwin

Brett Irwin

Verified

Conveyance solicitor

Susie handle my auction purchase in under 26 days. Thank you

Legal experts tagged in
this review

0
Collected on: ReviewSolicitor collection source logo

Other Reviews

Profile image of Martina Churton

Martina Churton

Martina

I recently used this firm for my house purchase and had a great experience throughout. Ben was particularly helpful—professional, responsive, and always clear in his communication. The whole process was handled efficiently, with regular updates and quick responses to any questions. It made what can be a stressful process feel straightforward and well managed. I’d happily recommend Ben and the team to anyone looking for reliable and professional services.

from Lilac Law Ltd

Dear Martina. Thank you for your kind feedback. We’re delighted to hear that Ben and the team provided a professional, responsive, and efficient service throughout your house purchase, and that clear communication and regular updates helped make the process feel straightforward and well managed. We really appreciate your recommendation.

0
Collected on: Google collection source logo
Profile image of Amin Afshar

Amin Afshar

Amin

Ben Clensy at Lilac Law has been great to deal with, helped with our completion and is very communicative. Overall my experience has been great. Ben has always responded to my phone calls or called me back very soon, unlike other solicitor's firms which are difficult to get through. We pushed to get the sale completed a couple of weeks earlier which Ben helped us to achieve. We were referred to Lilac Law by Tembo and I'm glad they did. The price of the service is reasonable. The onboarding was online so no paperwork to fill in which made it fast and easy. Completion and witness via DocuSign was a massive bonus, no having to print out tens of legalise pages, sign and mail them by hand. A small bit of feedback is after onboarding to send an email to the client to let them know you'll be in touch soon, and check the total for the figures for completion fees, which clients should be double checking anyway. Overall great service and highly recommended.

from Lilac Law Ltd

Thank you for your feedback and recommendation. We’re delighted to hear that Ben provided a communicative and proactive service, helping you achieve an earlier completion and making the process as smooth as possible. We appreciate your constructive suggestions, which we will certainly take on board as we continue to improve.

0
Collected on: Google collection source logo
Profile image of Rose Buchanan

Rose Buchanan

Housing & Property

Rose

Thanks Lilac Law. I have used this company previously and had excellent service. Communication was great and they kept me up to date. Sellers side were dragging their heels sometimes , however Lilac Law were always proactive. I am currently using them for an issue I have with a lease and again communication is great. Thank you to all the team at Lilac Law, can highly recommend.

from Lilac Law Ltd

Thank you, Rose, for your continued trust and kind feedback. We’re delighted to hear that you’ve consistently received excellent service from the team, with clear communication and proactive support throughout your matters.

0
Collected on: Google collection source logo
Profile image of Shaun Ferguson (Fergy260)

Shaun Ferguson (Fergy260)

Housing & Property

Shaun

I can't recommend Lilac Law enough, having used Ben for my recent purchase. He kept me informed throughout managing my expectations, the rest of the team where extremely helpful. Service received was as described at the outset, extremely pleased.

Legal experts tagged in
this review

from Lilac Law Ltd

Thank you, Shaun, for your kind feedback. We’re delighted to hear that Ben and the team kept you well informed throughout your purchase and managed your expectations clearly.

0
Collected on: Google collection source logo
Profile image of Daniel Parker

Daniel Parker

Housing & Property

Daniel

Recently brought a house, Craig at lilac Law managed throughout, he was incredibly helpful, knowledgeable and got the mortgage through in record time. High recommended

Legal experts tagged in
this review

from Lilac Law Ltd

Thank you for the high recommendation, Daniel! We are thrilled to hear that Craig helped make your home purchase such a success. Getting a mortgage through in record time is no small feat, and we’re glad his expertise and efficiency made the process smoother for you. We’ll be sure to pass your kind words along to him!

0
Collected on: Google collection source logo

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