Robert James Law Limited

Thank you so much to Luke Rodway who helped me to settle my claim. i was updated all along the claim and everything was sorted out in my favour.

The main issue arose during a phone call with Lauren Jurek. I was spoken to in a rude and dismissive manner after contacting the third party involved in the claim. What made this especially frustrating is that I had previously been advised to make that contact and I later provided screenshot evidence proving this instruction had been given to me. Despite providing proof, instead of acknowledging the misunderstanding or resolving the issue professionally, I was accused of being “aggressive and defensive” and shortly afterwards informed that the firm would be closing my case and withdrawing instructions. As a client dealing with an injury claim, I expected professionalism, proper communication, and fair treatment. Instead, I was left feeling upset, blamed for following instructions I had been given, and forced to seek alternative legal representation. I have kept all emails and evidence relating to this matter and I am seriously considering making a formal complaint regarding the way my case was handled. Based on my experience, I cannot recommend this firm.

I can't recommend John Doyle and the team at Robert James Solicitors highly enough! From start to finish, they handled my bicycle accident claim with absolute professionalism and expertise, helping me get everything completed smoothly and securing my payout perfectly. What truly sets them apart is their transparency—John clearly explained the Conditional Fee Agreement and fee structure so I felt completely confident throughout. They chased the insurers relentlessly, keeping me updated every step, and now the cheque is on its way. John's personal touch made all the difference; he called me a "pleasure to work for" but honestly, they're the real stars—efficient, caring, and results-driven. If you've got a claim, these guys will get it done brilliantly! Thank you, Robert James Solicitors—you're amazing!

I had an excellent experience with Robert James Solicitors. My appointed solicitor, John Doyle, was exceptional from start to finish. He was polite, courteous, and thoroughly professional at all times. John showed a high level of knowledge and expertise and managed to achieve the result we hoped for, despite some challenging circumstances along the way. His commitment and attention to detail really stood out and gave me confidence throughout the process. I’m extremely grateful for the hard work and dedication shown by John and the whole team. I would highly recommend Robert James Solicitors to anyone in need of reliable and professional legal support.

Still waiting for my compensation after minor car accident. They already confirmed that third party already accepted liability, the have agreed on the sum and now it’s been 3 weeks and still nothing. I tried emailing but all I got was a rude respond back that they’ve tried contacting third party and will still carry on. Pathetic company, stay aww if you can. I would definitely NOT RECOMMEND these to anyone.

An absolutely outstanding experience with Robert James Solicitors. From beginning to end, the service was professional, efficient, supportive and genuinely excellent. A special thank you to John Doyle for his professionalism, patience, clear communication and continued support throughout the entire matter. He always dealt with everything calmly, respectfully and promptly, which made a significant difference during what could otherwise have been a very stressful process. I would also like to thank the entire team at Robert James Solicitors for their cooperation, dedication and excellent standard of service. I would have no hesitation whatsoever in recommending Robert James Solicitors to anyone looking for a professional, trustworthy and highly supportive legal team. Thank you again to John and everyone at the firm. Wishing you all continued success.

I cannot recommend John Doyle and the team at Robert James Solicitors highly enough. From the very beginning, John was absolutely brilliant. He was always available on the phone whenever I needed advice, had questions, or simply needed reassurance about the progress of my case. His communication was excellent, and he always took the time to explain everything clearly and make sure I fully understood what was happening. One of the most important things I want to highlight is the exceptional support I received because I am dyslexic. Preparing a statement was something I found particularly difficult, and I was initially worried about being able to put everything across clearly and accurately. John and the team were incredibly patient, understanding and supportive throughout this process. They took the time to work with me on my statement, helping me express everything properly while ensuring that my own words and experiences were accurately represented. I never felt rushed, judged or embarrassed about my dyslexia. Instead, I felt listened to and supported. The way John and his team adapted their approach and helped me through the process gave me confidence at a time when I really needed it. This level of understanding and personal support meant a great deal to me and is something I will always appreciate. The case itself was particularly challenging, as the defendant challenged the matter all the way through to court. Despite this, John remained professional, determined and supportive throughout. He handled the case extremely well and achieved a great result, for which I am extremely grateful. I would also like to give special recognition to John’s assistant, Emma Burt, who was outstanding throughout. Emma was extremely helpful, professional, approachable and supportive. She was always willing to help, and her assistance made a real difference during what was a very stressful and challenging time. Throughout the entire process, I felt that John, Emma and the team genuinely cared about my case and about supporting me as an individual. Their professionalism was matched by their patience, compassion and excellent communication. I would have no hesitation whatsoever in recommending John Doyle, Emma Burt and Robert James Solicitors to anyone looking for professional, reliable and dedicated legal representation. For anyone who has dyslexia or finds dealing with legal paperwork and statements difficult, I would particularly recommend them because of the patience, understanding and practical support they provided me. Thank you to John, Emma and the whole team for all your hard work, support and dedication, and for helping me achieve such a great result.

Very good solicitors I was dealing with someone called Luke Rodway Always gets back to you. by email or by phone wouldn’t think twice about recommending them. and if anything, in my case again, I would go back to them excellent, excellent

If your insurance gives you this company for personal injury prepare to cry. If you are given Rhianon Fogarty as your case handler, be prepared to do her job for her, as she will need prompting at every stage to do her own job. 1) Never made contact 2) Failed to inform me of vital updates 3 Failed to make me aware of a Offer 4) Stated payment will arrive within 3 weeks or earlier. It did not. You need to call her & prompt her to do her own job. The money had reached them, she couldn’t be bothered to do her job. I had to let her know the time has lapsed for her to realise she has a job to do. Puts a bad name to solicitors, some people shouldn’t be solicitors. 5) The company offered me 5% deduction fee to not put a complaint, instead of making changes. THE WORST company not fit to be called solicitors. I don’t believe anyone in that company is competent in doing their job Including the CEO Ryan Syndler who ghosted me after I tried to put in a complaint. OTHERS BE AWARE, if you don’t chase your money they will attempt to keep it. Unprofessional, dodgy and most definitely the company needs looking into.

Extremely grateful with the work this team put for my case the outcome was better than i even expected and it took shorter than i expected bearing in mind many big claims (over 50k)take up to 2-3 years to settle. It was all done professionally and case was completed within 1 year , my injury delayed things a bit so i think it could have been even faster if my injury fully recovered. Mr Anthony was my main case handler , and in case of an injury accident i wouldn’t recommend anybody better , he is the guy to go for and everyone else involved including mr Stephen was also very important at the final stages and very confident and knowledgeable , he knew what he was doing.grateful to everyone involved. Overall , after all i would rate a good 9.8/10 , and the reason it’s not 10/10 it just cause sometimes i had to chase things, cause it’s a really busy company👍🏼 still 10/10 results tho and within time.