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How VC LAW Compares

Value for money

This firm - 96%
National Average
Poor Competitive Excellent

Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.

This score has been calculated using up to the last 300 reviews left by clients of VC LAW on ReviewSolicitors.

As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using VC LAW. These questions include:

  • Value for money (a rating of 1-5)
  • How much were you initially quoted or how much did you expect to pay?
  • Approximately how much did you end up spending for the legal services provided (ignoring disbursements and court fees)
  • Did you think this was underpriced, overpriced or about right?
  • Overall experience

We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.

Underpriced 2%
Overpriced 6%
About Right 90%

If you would like to read more about how we work with our review data please see our Transparency section.

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Would recommend to
friends and family

This firm - 98%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used VC LAW and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.

You can use this data to see how VC LAW performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.

As part of our review questionnaire we ask the question:

"Would you recommend this firm to somebody else?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 98%
No 2%

If you would like to read more about how we work with our review data please see our Transparency section.

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Satisfied with
outcome of matter

This firm - 98%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used VC LAW and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.

You can use this data to see how VC LAW compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.

As part of our review questionnaire we ask the question:

"Were you satisfied with the outcome of your case?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 98%
No 2%

If you would like to read more about how we work with our review data please see our Transparency section.

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Rankings by area of expertise

The rankings below show the areas of expertise that VC LAW offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.

Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.

Review Sources

Client Reviews

4.9/5

Reviews summary

  • Excellent

    115
  • Very Good

    0
  • Average

    0
  • Poor

    0
  • Awful

    2

Overall experience

  • Value For Money
  • Communication
  • Initial Impressions
  • Approachability
  • Documentation Accuracy
  • Legal knowledge
Louise

Matter Type:

Residential Conveyancing

Louise

February 09, 2024

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Conveyancer extraordinaire

My experience of everyone I came into contact with during the purchase of my property, whether via phone, email or in person at the Liverpool office, was exceptional from start to finish. Susanna Cosgrove provided clear, professional advice at every stage and was responsive, personable and into the detail of each enquiry on my behalf. I am grateful to her for making this a smooth journey and positive experience.

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Andrew

Andrew

January 09, 2024

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Ex-Pat Buyer

It's always a challenge buying a property as a non resident.This is my second purchase with VCLAW,and i confirm once again the very high standard of service provided.This complicated process is easily explained and moves along very smoothly,with all my enquiries fully satisfied.I do not hesitate to recommend Susanna and her great team.

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Irina

Matter Type:

Residential Conveyancing

Irina

December 16, 2023

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Great service

Hi everyone!
We bought our first house with VC LAW.
Great and professional service from the beginning till the end of our purchase.
We cooperated with Chloe Youd. Always ready with information, answers and a good explanation about all the process. With her guidance, everything was easy and quick ! Happy to find you guys!

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Eamonn

Eamonn

October 02, 2023

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Amazing Service

VC Law were incredibly professional, they kept me up to date every step of the way. Everything ran smoothly, they were very efficient.

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Faye

Faye

February 20, 2023

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Second house purchase

VC Law was recommended to me to purchase my second house. After selling my first house and having another solicitors deal with this my experience with VC Law was a much better service.

Elsa corresponded regularly with me throughout the whole process. She was very approachable and often made me aware that if I had any queries I could get in touch with her. I believe the process was completed as quickly as possible and Elsa always followed through with any promises to get back in touch with me or call me at a more convenient time, this was something I had not previously experienced with other solicitors. Purchasing a house can be daunting and emails can often be full of jargon, Elsa never made me feel like any questions I had were unreasonable or not relevant which was something that made me feel at ease.

All in all the service I received was without any problems and I would 100% recommended VC Law and will use them again in the future if need be.

Many thanks to all at VC Law.

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Helen

Matter Type:

Redundancy

Helen

February 13, 2023

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Collected on:

Redundancy claim

Very happy with how I was dealt with, from the initial enquiry, through to the final result. I was kept updated all along the process, without having to ask for updates. Just very professional, and left me very impressed, withall the staff that I interacted with

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Danielle

Danielle

February 09, 2023

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Professional, efficient and a pleasure to work with!

A group up us instructed VC law to assist with a protective award claim after our employer went into administration. The process was seamless, easy and I was informed every step of the way. Would certainly recommend VC law.

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Charlotte

Matter Type:

Redundancy

Charlotte

February 03, 2023

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Collected on:

Protective award claim

I used VC LAW for my protective award claim. It was a long process, but these things take time and worth the wait! Thank you so much for your hard work throughout this. A massive thank you to Ava Limb, thom Vaughan & Jack Byrne who helped me in my case.. they never complained with my emails or phone calls. I know they was busy so I’m so grateful for their patience and understanding. Would definitely recommend to anybody.
Thank you again!

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Paula

Matter Type:

Purchase and Sale

Paula

December 20, 2022

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Excellent ,friendly and professional service.

Totally satisfied using this firm, will not use any other after this.
Communication with Chloe and Elsa was first class from start to finish, if you rang with a question you could always speak to a solicitor. information was always explained clearly.

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Dawn

Dawn

September 27, 2022

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A breath of fresh air

Jack was awesome no messing about he just got the job done

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Reviews collected from

Mark

Mark

March 28, 2024

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Mark

I was recommended Jack to undertake work for a development finance bridging loan.

The case was complex and urgent. Jacks professionalism was exemplary. Straight talking and easy to work with. Credit to the industry and VC Law.

We will be choosing to work with Jack on all future property dealings.

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Wing

Wing

March 27, 2024

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Wing

Chloe, Elsa and the rest of staff from VC Law are very professional. Working with Chloe for a house purchase was easy and quick. Highly recommended.

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Jade

Jade

March 26, 2024

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Jade

We recently bought a house and Jack was amazing every step of the way. He was very attentive and never kept us waiting. We will definitely be recommending!

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Aman

Aman

March 22, 2024

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Aman

Great purchase experience with Jack Byrne. Completed this afternoon. Thanks again and see you on the next one 😉

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Darragh

Darragh

January 26, 2024

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Darragh

Went into VC Law today to ask if they could quickly sign a passport sized photo of myself to confirm true likeness of the photo to myself, as required to be signed by a solicitor for an application I am making to a council. I was met with an assistant or receptionist who asked the solicitor if this was okay, to which the solicitor replied ‘is he a client’ which I wasn’t. So I was met with a no. Couldn’t take 10seconds out of his day to help someone with something very small. Either he thinks he’s too important or I’m not important enough. Funnily enough we were met with something similar back in September as we needed witness to a document for a property deal. As a business and property solicitor he doesn’t realise he has just lost VC Law some potential future business. Well done.

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VC LAW are accredited by

accreditation
accreditation

About this branch

Description

We address the specific objectives of each client through our technical expertise and offer a personal service founded on a strong team ethic. We may be based in Liverpool but we service a nationwide clientele. Our main areas of practice are dispute resolution, corporate and commercial, real estate, and licensing. We focus on matching your requirements with the right skills, delivered cost effectively and within the necessary timescale. Our clients are generally private individuals, owner managed businesses, start ups and partnerships. We know that our culture and close relationships with our clients are the touchstone of our appeal; we are focused on retaining these as we grow.

Regulated by

Solicitors Regulation Authority

Legal services

Personal areas of law

  • Consumer
    • Consumer Disputes
    • Consumer Rights
    • Litigation - Breach of contract
    • Litigation - Insurance disputes
    • Litigation - M&A and warranty disputes
    • Litigation - Product liability claims
    • Litigation - Property litigation claims
    • Litigation - Trust and pension issues
    • Litigation Law
    • Travel rights
  • Employment
    • Agency Staff / Temp Workers
    • Constructive/Unfair Dismissal
    • Disciplinary Hearings
    • Discrimination at Work
    • Employee Team Moves
    • Employment Contracts
    • Equal Pay Disputes
    • Family Leave
    • Flexible Working
    • Gardening Leave
    • Harassment/Bullying at Work
    • Holiday Pay Issues
    • Maternity and Paternity
    • Part Time Workers
    • Pension Law
    • Privacy and Data Protection
    • Professional Discipline
    • Redundancy
    • Restrictive Covenants
    • Senior Executives
    • Settlement Agreements
    • Stress at Work
    • TUPE
    • Tribunal Claims
    • UK Employment Laws
    • Unfair Dismissal Claims
    • Whistleblower Protection
  • Housing & Property
    • Neighbour Disputes
  • Money & Tax
    • Debt and Bankruptcy
  • Professional Negligence
    • Barristers
    • Financial advisors
    • IT professionals
    • Insurance brokers
    • Professional trustees
    • Valuers

Business areas of law

  • Banking
    • Banking
  • Commercial Property
    • Commercial Leases
    • Commercial mortgages
    • Developer disputes
    • Development plot sales
    • Environmental policy law
    • Finance
    • Investment purchases and Buy to Let
    • Landlord and tenant
    • Purchase and Sale Of Commercial Property
    • Purchase of development land
    • Rights of way issues
    • Sales or purchases of shops, factories, warehouses, offices and licensed premises
  • Company & Commercial
    • Commercial Law
    • Credit Control
    • Debt Recovery
  • Regulations
    • Licensing
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