Karen, Emily, Tom, Rhian and the supporting staff are all interested people who always make you feel valued. I would (and do) recommend them to everyone i know. I am based in the Midlands and i wouldn't let the distance put you off as they are happy and comfortable dealing with clients from distance.
So far the team have helped me, my family, and clients (I'm a Financial Adviser) with Wills, LPAs, Conveyancing, Probate, & Trusts. Always professional, always approachable, always accessible.
I couldn't recommend them highly enough :)