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JNP Legal

4.8 | 21 Reviews 21 Reviews | Unfair Terms in Consumer Contracts Regulations 1999
791 Total Company Reviews info icon Unfair Terms in Consumer Contracts Regulations 1999 | info icon 791 Total Company Reviews Unfair Terms in Consumer Contracts Regulations 1999 | info icon 791 Total Company Reviews

15 Cowbridge Road, Pontyclun, Mid Glamorgan, CF72 9EA

Accepting new clients

15 Cowbridge Road, Pontyclun, Mid Glamorgan, CF72 9EA

Regulated by:

The Solicitors Regulation Authority

Regulator ID: 8006780

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JNP Legal |
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JNP Legal Review Scores & Client Satisfaction Overview

4.8
Excellent
93%
Value for
Money
95%
Success
Rate
95%
Would
Recommend
Communication 4.8/5
Initial Impressions 4.8/5
Approachability 4.8/5
Documentation Accuracy 4.8/5
Legal Knowledge 4.8/5
Value for money 4.7/5

Accreditations

JNP Legal are accredited by

Children Law accreditation awarded to JNP Legal
Family Law Advanced accreditation awarded to JNP Legal
Criminal Litigation accreditation awarded to JNP Legal
Trading names:
JNP Legal

Description

JNP Legal has been committed to providing quality and affordable legal advice to its clients for over 40 years. We are a regional law firm with offices at Merthyr Tydfil, Cardiff and Nelson. Our team specialise in a wide range of legal services including Property, Lifetime Planning (Wills & Probate) Family Law, Personal Injury & Medical Negligence, Crime, and Care.

Rankings by area of expertise

The rankings below show the areas of expertise that JNP Legal offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

JNP Legal Review Scores & Client Satisfaction Overview

4.9
Excellent
95%+
Value for
Money
13% above
national average
95%+
Success
Rate
16% above
national average
95%+
Would
Recommend
18% above
national average
Communication 4.9/5
Initial Impressions 4.9/5
Approachability 4.9/5
Documentation Accuracy 4.9/5
Legal Knowledge 4.9/5
Value for money 4.8/5

Accreditations

JNP Legal are accredited by

Children Law accreditation awarded to JNP Legal
Family Law Advanced accreditation awarded to JNP Legal
Criminal Litigation accreditation awarded to JNP Legal
Trading names:
JNP Legal

Description

JNP Legal has been committed to providing quality and affordable legal advice to its clients for over 40 years. We are a regional law firm with offices at Merthyr Tydfil, Cardiff and Nelson. Our team specialise in a wide range of legal services including Property, Lifetime Planning (Wills & Probate) Family Law, Personal Injury & Medical Negligence, Crime, and Care.

Rankings by area of expertise

The rankings below show the areas of expertise that JNP Legal offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Meet the team of JNP Legal

Meet the team of JNP Legal

Contact & Locations - JNP Legal

15 Cowbridge Road, Pontyclun, Mid Glamorgan, CF72 9EA

Reviews

4.8 /5 21 Reviews
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Star rating
Review Source

Rating

Review Source

Clients say

What clients say about JNP Legal

The firm specialises in conveyancing, wills and probate, LPAs, family/divorce and complex civil litigation, showing strong technical knowledge and effective case handling. Clients praise clear explanations, efficient processes, thorough attention to detail and successful outcomes. Valued soft skills include approachability, empathy, patience, calmness under pressure, excellent communication and responsiveness, plus professionalism, supportiveness and a reassuring, personable manner that makes difficult matters less stressful.

approachable staff
professional service
clear communication
knowledgeable advice
supportive team
efficient process
helpful guidance
compassionate care
thorough representation
highly recommend

ReviewSolicitors Review List

Profile image of Dean,

Dean,

Verified
Consumer

Superb from first contact through to Civil court appearance

From the first contact made regarding a civil litigation my case was dealt with superbly. Great communication, honest assessment and a successful court hearing. Can’t thank Mark enough. Took away all stress and would highly recommend.

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this review

A representative from JNP Legal responded to this review

Thank you very much for your review. It is great to hear that Mark could take the stress out of this matter for you.

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Michael,

Verified
Crime/ Criminal Defence

Excellent service

Very professional service,kept up to date and everything clearly explained.you had the impression that they genuinely cared about you, they didn't just see you as a customer

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this review

A representative from JNP Legal responded to this review

Thank you for your review. Lavinia and her team do their utmost to make sure our clients are valued.

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Andrew Worgan

Verified
Consumer

Personal Matter

I have used JNP Legal in Merthyr Tydfil on two occasions and on both I have found them to have been wonderful. I have been very happy with the company and the service that I received.

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this review

A representative from JNP Legal responded to this review

Thank you for your review, as always we would be more than happy to assist you with any future matter.

0
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Susan Catherine

Verified
Wills, Trusts & Probate

Will review and update

Very professional, helpful, accommodating and thorough. Very sensitive and actioned quickly due to a tight timeline of updating prior to international travel.

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this review

A representative from JNP Legal responded to this review

Thank you for your review, where possible we always try our best to accommodate appointments around your schedules. We were more than happy to help!

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Simon

Verified
Consumer

Great service

Rebecca dealt with legal affairs effectively and efficiently in a friendly manner. I would highly recommend

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this review

A representative from JNP Legal responded to this review

Thank you for taking the time to leave your review

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Other Reviews

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Paul

Paul

Always a good service

0
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Robert

Robert

Considerable expertise from good customer service.

0
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Krispy Mnm

Krispy

Unbelievably rudest solicitors I have ever spoken to. Secretary answered the phone and told me "be quick as the solicitor is going on lunch". Whilst conversing with the solicitor, I received a knock on my front door with a parcel, I asked to hold for just 1 second. Returned the phone and the solicitor had hung up on me! Avoid if you want to be treated like a human being.

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Reviews

4.9 /5 791 Reviews
Filter your results
Star rating
Review Source

Rating

Review Source

Clients say

What clients say about JNP Legal

The firm specialises in conveyancing, wills and probate, LPAs, family/divorce and complex civil litigation, showing strong technical knowledge and effective case handling. Clients praise clear explanations, efficient processes, thorough attention to detail and successful outcomes. Valued soft skills include approachability, empathy, patience, calmness under pressure, excellent communication and responsiveness, plus professionalism, supportiveness and a reassuring, personable manner that makes difficult matters less stressful.

approachable staff
professional service
clear communication
knowledgeable advice
supportive team
efficient process
helpful guidance
compassionate care
thorough representation
highly recommend

ReviewSolicitors Review List

Profile image of Joelle Lowe

Joelle Lowe

Verified
Family Law

Divorce Proceedings

Dylan was appointed to assist me in finalising the financial aspect of my divorce. He was committed to obtain a fair and final agreement. During a stressful time, Dylan’s professionalism and calm manner made the situation easy to navigate. He kept me up to date throughout and acknowledged any concerns I had regarding the other party, which were easily resolved. I am extremely happy with the outcome and service provided. Thank you, Dylan!

Legal experts tagged in
this review

A representative from JNP Legal responded to this review

Thank you for taking the time to leave such a thoughtful review. We’re delighted to hear that Dylan was able to support you in finalising the financial aspects of your divorce and that his professionalism and calm approach helped make a stressful situation easier to navigate. It’s great to know that you felt kept informed throughout and that your concerns were acknowledged and resolved.

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Isabel Jones

Verified
Family Law

Review solicitors

I found Laurie very approachable, empathetic , patient and very hard working. She communicated well, and explained processes which I was unfamiliar with. She supported me very well.

Solicitors tagged in
this review

A representative from JNP Legal responded to this review

We are delighted to hear that Laurie was approachable, empathetic, patient and supportive throughout your matter. Clear communication and guidance are so important, especially when dealing with unfamiliar processes, so it is wonderful to know that Laurie was able to explain everything clearly and support you so well. We will be sure to pass your kind comments on to her.

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Roberts Kenneth

Verified
Housing & Property

House sale

Very good service and professional service from start to finish

Solicitors tagged in
this review

A representative from JNP Legal responded to this review

Thank you for taking the time to leave us a review. We are pleased to hear that you received a very good and professional service throughout your house sale. Your feedback is greatly appreciated, and we wish you all the best.

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Griffin Rhiannon

Verified
Housing & Property

Excellent service

Couldn’t recommend Karen & JNP enough with the sale of my home. I would use again!

Solicitors tagged in
this review

A representative from JNP Legal responded to this review

We are delighted to hear that Karen and the team provided excellent service with the sale of your home. Your recommendation means a great deal to us, and we would be very pleased to assist you again in the future.

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keith Morgan

Verified
Wills, Trusts & Probate

Remaking Dads Will

Brilliant - really pleased. Rachel was very professional, lovely lady. Highly recommend!

Solicitors tagged in
this review

A representative from JNP Legal responded to this review

Thank you so much for your lovely review. We’re delighted to hear that you were really pleased with the service you received. Rachael will be so pleased to know that her professionalism and support made such a positive impression.

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Other Reviews

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Rhiannon Griffin

Housing & Property

Rhiannon

Karen was really helpful in the sale of my home. I could not recommend JNP enough. Thank you for everything.

Solicitors tagged in
this review

A representative from JNP Legal responded to this review

Thank you so much for your kind review. We’re delighted to hear that Karen was able to support you so well, throughout the sale of your home. Your recommendation means a great deal to us, and we truly appreciate you taking the time to share your experience.

0
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Andrew Morgan

Andrew

I went to JNP legal about a defamation case. I paid £600 before they would even see me. I seen Rebecca. We had a meeting that lasted about 30 minutes, she gave me a freedom of information request form to fill in. Had a reply from the police it was 95% redacted. Totally unacceptable. Took it to the solicitor office where they photocopied it. It took 2 weeks for Rebecca to phone me. 10 minutes phone call just t say she can’t do anything. What a waste of £600. DO NOT USE THIS COMPANY.

Thank you for taking the time to provide feedback. Client satisfaction is extremely important to us here at JNP Legal, and we always strive to achieve the best possible outcomes for all of our clients. We are sorry that on this occasion we were not able to assist you in achieving the outcome that you hoped for in this matter. We’ll reach out to you to see if there is anyway we can help you further.

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Colin PRICE

Housing & Property

Colin

A very friendly and effcient service from JNP with our recent house move, karen kept us informed all through the process and ensured we had a hassle free house move with limited stress. Many Thanks

Solicitors tagged in
this review

A representative from JNP Legal responded to this review

Thank you so much for your kind words and for taking the time to share your experience. We’re delighted to hear that you found our service friendly and efficient, and that Karen was able to keep you well informed throughout your move. Making the process as smooth and stress-free as possible is always our top priority. Wishing you all the best in your new home, and please don’t hesitate to get in touch if you need anything in the future!

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Deborah Gray

Wills, Trusts & Probate

Deborah

Very helpful and professional service

Legal experts tagged in
this review

A representative from JNP Legal responded to this review

Thank you very much for you kind review.

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Nariac J

Wills, Trusts & Probate

Nariac

I have used JNP Legal to buy and sell a number of properties. I have also used them to draft wills for my self and family members and also for a divorce!. They have always been professional, efficient and helpful. I would not hesitate to use them again in the future.

Solicitors tagged in
this review

A representative from JNP Legal responded to this review

Thank you very much for taking the time to share your positive experience with JNP Legal. We are delighted to hear that you have been satisfied with the range of services we have provided, from property transactions to drafting wills and supporting you through a divorce. Your kind words about our professionalism, efficiency and helpfulness mean a great deal to us. We truly value your continued trust and look forward to assisting you again in the future should you need our services.

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