
Bhuvana
Collected on:
Solicitor:Kunal
This review is for a different branch.
Felt very professional throughout the journey. Prompt response and appropriate advices.
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Limited data.
Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.
This score has been calculated using up to the last 300 reviews left by clients of Saracens Solicitors Ltd on ReviewSolicitors.
As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Saracens Solicitors Ltd. These questions include:
We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.
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ReviewSolicitors uses our community data to show you how many clients used Saracens Solicitors Ltd and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.
You can use this data to see how Saracens Solicitors Ltd performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.
As part of our review questionnaire we ask the question:
"Would you recommend this firm to somebody else?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
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ReviewSolicitors uses our community data to show you how many clients used Saracens Solicitors Ltd and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.
You can use this data to see how Saracens Solicitors Ltd compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.
As part of our review questionnaire we ask the question:
"Were you satisfied with the outcome of your case?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
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Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.
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Client Reviews
Bhuvana
Collected on:
This review is for a different branch.
Felt very professional throughout the journey. Prompt response and appropriate advices.
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Bhuvana
Collected on:
This review is for a different branch.
We always had prompt responses from Mr. Kunal Patel. Appropriate guidance were whenever required. Very professional and approachable.
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Stephen
Collected on:
This review is for a different branch.
We had a fantastic experience working with Humairaa, who came highly recommended as a solicitor with in-depth expertise in the area where we needed support. As a local charity based in South London, we were looking for someone to guide us through the complex process of purchasing a commercial property, and Humairaa did exactly that.
She handled every step with professionalism and patience, taking the time to explain each stage of the process clearly. Her calm, knowledgeable approach gave us real confidence and made the journey much smoother than we expected.
We’re incredibly grateful for her support and would recommend Humairaa and her practice without hesitation.
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Gill
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This review is for a different branch.
There were a number of initial misunderstandings, as the first solicitor we dealt with was expecting us to do the searches for her, and as her English wasn't great, there was a lot of confusion. Then there was a period of a couple of weeks when we couldn't get in touch with anybody, which was very worrying, and after I rang the firm and asked what was going on, I was finally told that my solicitor was no longer working for them and I would be assigned someone else. After this, things settled down and Taiba Iqbal took us through to completion before the deadline. So, though I couldn't say I was delighted with everything that happened, I am very grateful to Taiba for taking us on and seeing everything through calmly and professionally.
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Andrew
Collected on:
This review is for a different branch.
Our property transaction was handled by Laura Walsh who was friendly, efficient, informative and thoroughly professional throughout the process. Can warmly recommend Laura and Saracens.
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val
Collected on:
This review is for a different branch.
Fatima was very efficient and helpful with her advice throughout the process
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Tony
Collected on:
This review is for a different branch.
To Saracens Solicitors,
I want to thank Mr Maxim Sealey from the bottom of my heart for his extensive knowledge, guidance, and professional service!
Mr Sealey has been my backbone throughout my litigation when I was in desperate need of support. Looking back, when I first made contact with Maxim, I felt a huge relief and weight off my shoulders. It was also possible with the exceptional Saracens team!
The Saracens team and Mr Sealey have been my heroes when I needed them the most, and I'll never forget our journey and triumph.
I highly recommend Saracens Solicitors.
Thank you, team.
Yours respectfully,
Mr Hernandez
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Dean
Collected on:
This review is for a different branch.
We recently worked with Humairaa on the purchase of a new church building and the service was nothing short of outstanding. Her professionalism, attention to detail and dedication to ensuring a smooth process was remarkable. Humairaa took the time to explain every step of the process, addressed our concerns promptly and ensured that all legal aspects were handled with precision. We could not have been more pleased with the outcome.
We highly recommend Saracen's Solicitors to anyone seeking exceptional legal assistance. Thank you for helping us achieve a very significant milestone.
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Matter Type:
New home purchases and sales
Mathilde Emilie Anne
Collected on:
This review is for a different branch.
had an incredibly disappointing experience with this solicitor while trying to purchase a flat in London. I paid £1,500 in July to start the process, but I did not receive any updates or communication until the 29th of August. When I did finally hear back, the process was painfully slow, with weeks of delays and very unclear information about the progress of my case.
After numerous calls, the solicitor finally explained at the beginning of October that there was an issue with the shareholding situation of the property and advised me not to buy it for this reason. Following this, I emailed the solicitor to clarify the final cost of the process. I asked if they could confirm that the cost so far was £1,200 plus VAT. The solicitor responded, saying that, so far, this was correct and that the time incurred amounted to £1,200 (discounted) plus VAT. Despite this, I did not receive an invoice for weeks. Then, two months later, I suddenly received an email demanding an additional £876.
Throughout the process, I felt completely unsupported and left in the dark. On top of that, I was repeatedly chased by the estate agent, who made dismissive and offensive comments implying that, as a foreigner, I didn’t understand the process. I raised this issue with my solicitor, but they failed to take any action or advocate for me in any way.
I should also mention that this is not my first negative experience with this solicitor. In a previous matter regarding a commercial lease, they charged me £4,500 for a lease I never signed, all while I was in the hospital following a pregnancy loss.
After months of delays and poor communication, I was left with a failed process, additional unexpected costs, and no resolution. I believe it is entirely unfair to demand additional money after such a lack of service and transparency.
As a single, foreign woman, I strongly feel that I was taken advantage of during this process. The lack of communication, professionalism, and empathy was unacceptable. I have since contacted the Solicitors Regulation Authority to raise my concerns.
To anyone considering using this solicitor, be warned: expect huge delays, unclear communication, and a complete lack of action or support.
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Kishor
Collected on:
This review is for a different branch.
Varsha was very diligent in making sure all details are correct and received in correct order. All reports were prepared to full satisfaction. We managed to complete on the date given which is quite an achievement. Annabelle was also very helpful in keeping track of the progress and in collecting the required information from myself and helping me in providing it all. Always either answered the phone or called me back which I really appreciate. Thanks to the team I getting the deal done although it took longer than normal for reason beyond once control.
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