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Garner & Hancock Solicitors Ltd

4.7 | 24 Reviews 24 Reviews | Writing a Codicil
414 Total Company Reviews info icon Writing a Codicil | info icon 414 Total Company Reviews Writing a Codicil | info icon 414 Total Company Reviews

Garner & Hancock Solicitors, 8 Church Street, Isleworth, Middlesex, TW7 6XB

Accepting new clients

Garner & Hancock Solicitors, 8 Church Street, Isleworth, Middlesex, TW7 6XB

Regulated by:

The Solicitors Regulation Authority

Regulator ID: 628313

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Garner & Hancock Solicitors Ltd |
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Garner & Hancock Solicitors Ltd Review Scores & Client Satisfaction Overview

4.7
Excellent
92%
Value for
Money
9% above
national average
92%
Success
Rate
10% above
national average
92%
Would
Recommend
11% above
national average
Communication 4.7/5
Initial Impressions 4.6/5
Approachability 4.7/5
Documentation Accuracy 4.7/5
Legal Knowledge 4.7/5
Value for money 4.6/5

Accreditations

Garner & Hancock Solicitors Ltd are accredited by

Conveyancing Quality Scheme accreditation awarded to Garner & Hancock Solicitors Ltd

Description

Garner & Hancock is a trusted Isleworth law firm established in 1882. We offer clear, expert advice in Family Law, Property, Wills & Probate, Disputes and Immigration. Known for our friendly, modern and client‑focused approach, we help individuals and families make confident decisions with the right legal support.

Rankings by area of expertise

The rankings below show the areas of expertise that Garner & Hancock Solicitors Ltd offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Garner & Hancock Solicitors Ltd Review Scores & Client Satisfaction Overview

4.9
Excellent
95%+
Value for
Money
14% above
national average
95%+
Success
Rate
15% above
national average
95%+
Would
Recommend
16% above
national average
Communication 4.8/5
Initial Impressions 4.8/5
Approachability 4.8/5
Documentation Accuracy 4.8/5
Legal Knowledge 4.8/5
Value for money 4.8/5

Accreditations

Garner & Hancock Solicitors Ltd are accredited by

Conveyancing Quality Scheme accreditation awarded to Garner & Hancock Solicitors Ltd

Description

Garner & Hancock is a trusted Isleworth law firm established in 1882. We offer clear, expert advice in Family Law, Property, Wills & Probate, Disputes and Immigration. Known for our friendly, modern and client‑focused approach, we help individuals and families make confident decisions with the right legal support.

Rankings by area of expertise

The rankings below show the areas of expertise that Garner & Hancock Solicitors Ltd offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Meet the team of Garner & Hancock Solicitors Ltd

Meet the team of Garner & Hancock Solicitors Ltd

Contact & Locations - Garner & Hancock Solicitors Ltd

Opening hours

Monday 09:30–17:30
Tuesday 09:30–17:30
Wednesday 09:30–17:30
Thursday 09:30–17:30
Friday 09:30–17:30 (Open)
Saturday (Closed)
Sunday (Closed)

Garner & Hancock Solicitors, 8 Church Street, Isleworth, Middlesex, TW7 6XB

Reviews

4.7 /5 24 Reviews
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Clients say

What clients say about Garner & Hancock Solicitors Ltd

The firm specialises in notary services, conveyancing, probate, wills, lasting powers of attorney, employment matters and estate/tax work, demonstrating technical knowledge and efficiency. Clients praise clear, prompt communication, thorough attention to detail, risk‑sensitive and organised case handling, and speedy turnarounds. Valued soft skills include professionalism, approachability, warmth, patience, empathy and reassurance; clients feel supported, safe and well informed throughout stressful processes.

professional service
quick turnaround
friendly staff
clear communication
knowledgeable team
attention to detail
compassionate support
efficient process
highly recommended
responsive solicitors

ReviewSolicitors Review List

Profile image of Christopher

Christopher

Management of a complicated estate

After struggling to cope with dealing with an inheritance, we requested help from Garner&Hancock. The overall management of our needs was handled by Jakub Kotan. This involved deaing with properties in three countries (sale, conveyancing, etc.), dealing with the authorities abroad, bringing in colleagues where necessary to help with taxes, our own will writing and power of attorney requirements. Under Jakub's guidance, we had contact with a number of his colleagues and I would like to take this opportunity to thank the following people for their help: Matthew Goddard, Gurdev Mann, Tiana Stewart, Komal Soni, Kiran Walia, Nigel George, Natalie Meehan, Imogen Cotter, Chloe Melling, Charne Rossouw and Massimo Cairo - my sincere apologies to anyone I may have missed. All the members of staff we contacted were highly professional, polite, friendly and effective. Despite not being the easiest clients to deal with, we are very happy with the help received. Once again, thanks to everybody. One final point, we already have Garner&Hancock on speed-dial for when the next of us "shuffle(s) of this mortal coil".

0
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Other Reviews

Profile image of Sally Mason

Sally Mason

Sally

I instructed Garner & Hancock Siolicitors to handle the Probate and tax matters relating to my late brother's Estate. I was introduced to Massimo Cairo, Trusts and Estates Executive, who l found to be polite and courteous, very professional and knowledgeable . Massimo was always very helpful and speedy to respond to any queries l raised and, most importantly, kept me informed of the progress of the process throughout. There was also transparency with regard to fees and admin costs and how these arose. I am very grateful to Massimo and his team who took on the paperwork required to get Probate and dealt with HMRC to settle the tax associated with the Estate, thereby taking away from me alll the stress of the situation. I highly recommend Garner & Hancock and especially Massimo Cairo who l could not fault.

Thank you for your kind words and detailed feedback. We’re delighted that Massimo and the team were able to assist you during such a difficult time. Your recommendation means a lot to us.

0
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Kate Waine

Kate

Arrogant, poor advice, slow and expensive. This firm should be avoided. It’s odd that you say you have no record of me as a client. You took over £20k in fees from my Mother’s estate. Your statement is untrue.

Thank you for taking the time to leave a review. We always welcome feedback, but we do want to clarify that we have no record of you as our client. If you believe there has been a misunderstanding or if someone close to you has had an experience they’d like us to address directly, we’d be more than happy to speak with them. We take any feedback seriously and are always open to resolving issues transparently and professionally. Please feel free to get in touch directly with us, so we can look into this properly. as per your edited comment: We are committed to addressing any concerns appropriately. However, as a regulated firm, we are unable to discuss or comment on specific matters or circumstances in a public forum. We would encourage you to contact us directly so that we can review your concerns and respond to you in the appropriate way. Kind regards.

0
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Rob Tyrrell

Rob

My parent's estate was complicated and we needed a Solicitor firm that could navigate through complexities. Garner & Hancock were recommended to me by my company solicitors. They were superb. Difficult problems became simplified and actioned in the correct order. The manner from our contact solicitor (Massimo) was impeccable and thoughtful. 100% recommend and I will be back there the next time I require legal services.

Thank you for sharing your experience! We're thrilled you found our service helpful and that Massimo provided exceptional support. Your recommendation means a lot, and we look forward to assisting you again in the future.

0
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Fran Ingram

Fran

Ms. Amarpreet Aujla was very efficient & took so much time with me when I made changes to my Will & Lasting Powers of Attorney for Health & Welfare. I felt I was in safe hands & would definitely recommend Garner & Hancock Solicitors.

0
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Mac DOWNES

Mac

It was a pleasure to have our wills simplified by Brandon and Nigel- they listened carefully to our requirements, and this is now reflected in the new wills prepared on our behalf.

Thank you so much for your kind words. We’re delighted to hear that Brandon and Nigel were able to simplify everything for you and reflect your wishes clearly in your new wills. We were happy to assist you.

0
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Reviews

4.9 /5 414 Reviews
Filter your results
Star rating
Review Source

Rating

Review Source

Clients say

What clients say about Garner & Hancock Solicitors Ltd

The firm specialises in notary services, conveyancing, probate, wills, lasting powers of attorney, employment matters and estate/tax work, demonstrating technical knowledge and efficiency. Clients praise clear, prompt communication, thorough attention to detail, risk‑sensitive and organised case handling, and speedy turnarounds. Valued soft skills include professionalism, approachability, warmth, patience, empathy and reassurance; clients feel supported, safe and well informed throughout stressful processes.

professional service
quick turnaround
friendly staff
clear communication
knowledgeable team
attention to detail
compassionate support
efficient process
highly recommended
responsive solicitors

ReviewSolicitors Review List

Profile image of Christopher

Christopher

Management of a complicated estate

After struggling to cope with dealing with an inheritance, we requested help from Garner&Hancock. The overall management of our needs was handled by Jakub Kotan. This involved deaing with properties in three countries (sale, conveyancing, etc.), dealing with the authorities abroad, bringing in colleagues where necessary to help with taxes, our own will writing and power of attorney requirements. Under Jakub's guidance, we had contact with a number of his colleagues and I would like to take this opportunity to thank the following people for their help: Matthew Goddard, Gurdev Mann, Tiana Stewart, Komal Soni, Kiran Walia, Nigel George, Natalie Meehan, Imogen Cotter, Chloe Melling, Charne Rossouw and Massimo Cairo - my sincere apologies to anyone I may have missed. All the members of staff we contacted were highly professional, polite, friendly and effective. Despite not being the easiest clients to deal with, we are very happy with the help received. Once again, thanks to everybody. One final point, we already have Garner&Hancock on speed-dial for when the next of us "shuffle(s) of this mortal coil".

0
Collected on: ReviewSolicitor collection source logo
Profile image of Christopher

Christopher

Housing & Property

Excellent Service

I had a probate sale to process and, having good experiences with Garner & Hancock in the past, chose them to deal with it. The team working on this (Gurdev, Komal and Tiana) worked diligently. I was greatly impressed with their professionalism and efficiency to bring the matter to a successful conclusion without delay, despite being under Covid-lockdown for most of the time. I am very happy with the service I received.

1
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Simon

Family Law

Great service

One of the best solicitors that I have used for my case.

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Other Reviews

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tinkerbellx69x

tinkerbellx69x

Kiran provided a fantastic service from start to finish, moving house is stressful but she made every step stress free! I highly recommended garner and Hancock just wonderful A+++

0
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sumedha oswal

sumedha

Vinay and Team it was my first time experience thankyou for hassel free process and providing great customer service and knowledge . hope to meet the firm again in future thankyou for everything 😇

0
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Camilla B

Camilla

Kiran Walia (property partner) is professional, responsive, risk-sensitive, detail-oriented and invested. She is also personable, establishing a great relationship not only with me but also with the solicitors on either end of my conveyancing transaction. I felt like I was in super safe hands the entire time.

0
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A Ku

A client

Vinay is a great notary and he’s got a lovely team assisting him. I got my appointment on the same day and have already received the documents I needed the letter for. Thank you very much!

0
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Profile image of Ross O'Brien

Ross O'Brien

Ross

I booked an appointment for notarisation and apostolate. The appointment was cancelled because of the weather. I was offered to come in the morning or next week. Came in the morning and was then asked to wait until nearly lunchtime. I missed my own business appointments due to this poor service. Took my business elsewhere

Thank you for taking the time to share your feedback. We are sorry that your experience with us fell short of what you expected. The original appointment was rescheduled owing to severe weather, and we tried to offer the earliest possible alternative. We regret that the rearranged slot was not suitable. Once again, our apologies; we were not able to assist you on this occasion.

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