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Hansells Solicitors offer legal solutions to personal and corporate clients in Norfolk, across the UK and overseas.
Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.
This score has been calculated using up to the last 300 reviews left by clients of Hansells on ReviewSolicitors.
As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Hansells. These questions include:
We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.
If you would like to read more about how we work with our review data please see our Transparency section.
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ReviewSolicitors uses our community data to show you how many clients used Hansells and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.
You can use this data to see how Hansells performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.
As part of our review questionnaire we ask the question:
"Would you recommend this firm to somebody else?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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ReviewSolicitors uses our community data to show you how many clients used Hansells and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.
You can use this data to see how Hansells compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.
As part of our review questionnaire we ask the question:
"Were you satisfied with the outcome of your case?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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The rankings below show the areas of expertise that Hansells offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.
Locally
Nationally
Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.
Client Reviews
Annette
Collected on:
Appalling service. Mistakes made and no responsibility taken nor apology given. Conveyancer E Bumphrey took from June to December to complete matters. Notwithstanding an email sent to me by P. O'Flaherty inviting me to a legal meeting at Norwich Prison with an ex employee who defrauded ients of £2million namely Hugh Peter Lansdell.
'
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Verified review
This review has been left by a verified client who used Hansells.
Matter Type:
Wills
Margaret Midgley
Collected on:
You may any of the above ticked plus you kindly allowed me to pay costs monthly which was very much appreciated.
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Verified review
This review has been left by a verified client who used Hansells.
Matter Type:
Wills
Clive
Collected on:
Our dealings with Hansells were undertaken in a very friendly but professional, knowledgeable atmosphere and I would recommend them.
A representative from Hansells responded to this review on 12 September, 2023:
Thank you for taking the time to share your experience with us, Clive. We will pass over your feedback to Jane.
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Verified review
This review has been left by a verified client who used Hansells.
Anonymous
Collected on:
Friendly and knowledgeable. They gave clear advice and would recommend.
A representative from Hansells responded to this review on 12 September, 2023:
Thank you for taking the time to share your experience with us. We will pass over your feedback to Jane.
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Matter Type:
Lasting power of attorney
Anonymous
Collected on:
I found Hansells very helpful, friendly & patient. Jane made things easy to understand.
A representative from Hansells responded to this review on 12 September, 2023:
Thank you for your kind words. We will pass over your feedback to Jane.
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Verified review
This review has been left by a verified client who used Hansells.
Matter Type:
Probate
Anonymous
Collected on:
This review is for a different branch.
Many Thanks to Craig for his hard work in sorting out our mum's state. He kept u informed throughout the whole Probate process, answering any questions we had very quickly. All his advice was much appreciated. He responded to emails immediately as well as phone calls.
Thanks Craig.
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Verified review
This review has been left by a verified client who used Hansells.
Matter Type:
Trusts
Prof. Dr Wolf D Weise
Collected on:
This review is for a different branch.
I am notoriously reluctant at writing this kind of review, but Ms N.P.'s services were excellent all the way through! Great legal expertise, very good at explaining difficult matters and very patient with all my questions and problems during a difficult time. All of this combined with a lovely sense of humor and being very pleasant altogether. In all excellent service (I would recommend any time.)
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Verified review
This review has been left by a verified client who used Hansells.
Charlotte
Collected on:
This review is for a different branch.
I have used Hansells Solicitors for multiple house sales and purchases over the years and I would do again in the future. Rachel and Addy have always been very helpful.
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Verified review
This review has been left by a verified client who used Hansells.
Matter Type:
Residential Conveyancing
Kieren Alf Leigh
Collected on:
This review is for a different branch.
Sue was fantastic from the start all the way to the end. Sue and her team were always on hand to give helpful advice and were always positive throughout the Sale of my property and the purchase of my new property. When we came across some bumps, Sue Lloyd and her team were always reassuring and handling the matters in a very professional and respectful manner. I cannot recommend Sue and Hansells enough. Many thanks again!
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Verified review
This review has been left by a verified client who used Hansells.
Matter Type:
Wills
Anonymous
Collected on:
This review is for a different branch.
I found Craig to be very approachable and clear in his explanations regarding the options available to resolve a family situation that needed to be put in a legal framework.
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Adam
Collected on:
I have been involved with the team at Hansells for a number of months now, and can truly say its been an absolute privilege!
Every team member I have had the pleasure to meet or be in their presence are really something quite special. Their approach to life, work and inspiring others is uplifting, and stands out for their genuine approach.
From a personal perspective I'm inspired by them all every time I'm in thier company and by their amazing work ethic.
Keep up the great work guys, and thank you 😊
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Julian
Collected on:
Everything went smoothly and great communication.
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Matter Type:
Residential Conveyancing
Melissa
Collected on:
Myself & my partner recently purchased our first home using Hansells Solicitors.
Millie McAvoy & Emma Duffield were amazing! 🌟 Nothing was ever too much trouble and they always kept us up to date with progress.
Thank you so much ladies for helping us buy our forever home! 🏡
A representative from Hansells responded to this review on 26 January, 2024:
Thank you for leaving a positive review for Millie and Emma. We know they will be delighted to hear your kind words, and we hope to work with you again in the future.
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Matter Type:
Purchase and Sale Of Commercial Property
cathy
Collected on:
Adrian and Timothy are very good professional in business property. Goo
A representative from Hansells responded to this review on 24 October, 2023:
Thank you for taking the time to share your experience with us. We will pass over your feedback to Adrian and Timothy.
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Matter Type:
Notary
Allan
Collected on:
Jane Stockings has been magic,always fitting me in on pretty short notice to get letters signed for my daughter who lives with her mom in New Zealand,I am really grateful.
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Hansells Solicitors are committed to providing you or your business with first class legal advice. Established in 1827, Hansells head office is located in Tombland, Norwich and has county offices in Aylsham, Cromer, North Walsham, Sheringham and Wymondham. Specialist advice is offered in: inheritance tax planning, wills, probate, divorce and living together, as well as business and employment law, litigation and real estate development. Hansells also provides expert services in charity law, clinical negligence, personal injury, agricultural and aviation law, alongside property and conveyancing and notary. Hansells are regulated by the Solicitors Regulation Authority and are authorised and regulated by the Financial Conduct Authority.
