
Verified review
This review has been left by a verified client who used Hansells.
Andy
Collected on:
All good and dealt with straightforwardly
All straightforward and dealt with professionally
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Hansells Solicitors offer legal solutions to personal and corporate clients in Norfolk, across the UK and overseas.
Hansells
have 4 other locations
Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.
This score has been calculated using up to the last 300 reviews left by clients of Hansells on ReviewSolicitors.
As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Hansells. These questions include:
We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.
If you would like to read more about how we work with our review data please see our Transparency section.
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ReviewSolicitors uses our community data to show you how many clients used Hansells and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.
You can use this data to see how Hansells performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.
As part of our review questionnaire we ask the question:
"Would you recommend this firm to somebody else?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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ReviewSolicitors uses our community data to show you how many clients used Hansells and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.
You can use this data to see how Hansells compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.
As part of our review questionnaire we ask the question:
"Were you satisfied with the outcome of your case?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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The rankings below show the areas of expertise that Hansells offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.
Locally
Nationally
Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.
Client Reviews
Verified review
This review has been left by a verified client who used Hansells.
Andy
Collected on:
All straightforward and dealt with professionally
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Matter Type:
Residential Conveyancing
Sheryl
Collected on:
Having recently used Hansells for the sale of my shared ownership property, I wouldn't hesitate to use them again. Sue Lloyd made the whole process simple and efficient. As these matters do, especially being shared ownership, it took time from start to completion but Sue dealt with everything quickly and efficiently. I was kept updated regularly and if I ever had any queries Sue was very responsive and helpful.
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Verified review
This review has been left by a verified client who used Hansells.
Matter Type:
Residential Conveyancing
Shelagh Elaine
Collected on:
Ms Lloyd was very professional and helpful. She tried hard to progress the sale in a timely manner in the face of difficult behaviour from our buyers’ solicitor. When she said she would do something it was done.
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This review has been left by a verified client who used Hansells.
Anna
Collected on:
Sue was very professional, efficient, and I found her to be a good communicator. When I emailed her, she replied promptly and was supportive throughout the conveyance relating to the sale of my small rental.
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This review has been left by a verified client who used Hansells.
Robin Gordon
Collected on:
A thoroughly professional and efficient service which I would be happy to use again or recommend .
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This review has been left by a verified client who used Hansells.
Mark Browne
Collected on:
I’ve bought and sold a lot of houses over the last few years. Throughout which, I’ve dealt with some utterly appalling, inefficient, yet such arrogant conveyancers and legal firms. Sue, however, always delivers a top drawer service. Why do I ever go elsewhere? Saving money on those conveyancing ‘factories’ is a false economy. Don’t bother. You WILL regret it.
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Verified review
This review has been left by a verified client who used Hansells.
Matter Type:
Lasting power of attorney
David Dix
Collected on:
I needed a few legal affairs reviewed, and I found Sara to be professional, friendly with great legal knowledge. I would happily use Sara again thank you.
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Verified review
This review has been left by a verified client who used Hansells.
Melanie
Collected on:
Great service from start to finish. Sue was very proactive and easy to contact and if unavailable then her assistant Kim would support or Sue would always call me back.
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Verified review
This review has been left by a verified client who used Hansells.
Matter Type:
Residential Conveyancing
Anonymous
Collected on:
Sue ,
Was professional and a pleasure to deal with throughout the sale and purchase process of dealing with my property
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Verified review
This review has been left by a verified client who used Hansells.
Matter Type:
Residential Conveyancing
Sarah
Collected on:
Good communication, friendly and helpful advice - advocated on my behalf when they need to, using a common sense approach. Very grateful that we dealt with the complexities together and got the job done. Thank you.
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Francesca
Collected on:
Sue Lloyd and team were great at dealing with the sale and purchase for us in 2024. She set realistic timelines and the team were surprisingly responsive to emails which we appreciated a lot.
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Matter Type:
Divorce
Mags
Collected on:
Having used Neil Stubbs, for a Family Law matter, l highly recommend this Solicitor, Neil, works very fast, he always responds to any query quickly, he kept us informed, explained everything about the Court, and showed great empathy and understanding, we would highly recommend Neil Stubbs
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Simon
Collected on:
Absolutely shocking service from Hansells, absolutely no morals or integrity. After agreeing an offer for probate, they kept a property on the market. Whilst I have no legal recourse, as gazumping is still not illegal in England, you would expect companies to exercise some morality and agreeing a sale.
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Matter Type:
Divorce
Alexander
Collected on:
I used Neil Stubbs for a family law matter as my previous solicitors showed themselves to be incompetent, from the moment I met Neil it changed the way I felt about the matter and his professional manner made me feel the world wasn't against me and I did have a good case as I had thought.
Don't waste your money on slightly cheaper alternatives when important things are at stake is a lesson I have learned . Thanks
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sharon
Collected on:
very poor service .
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Hansells Solicitors are committed to providing you or your business with first class legal advice. Established in 1827, Hansells head office is located in Tombland, Norwich and has county offices in Aylsham, Cromer, North Walsham, Sheringham and Wymondham. Specialist advice is offered in: inheritance tax planning, wills, probate, divorce and living together, as well as business and employment law, litigation and real estate development. Hansells also provides expert services in charity law, clinical negligence, personal injury, agricultural and aviation law, alongside property and conveyancing and notary. Hansells are regulated by the Solicitors Regulation Authority and are authorised and regulated by the Financial Conduct Authority.