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Hansells

01692404351
4.8/5
675 Client Reviews Leave a review

Hansells Solicitors offer legal solutions to personal and corporate clients in Norfolk, across the UK and overseas.

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Hansells
Hansells

Accreditations

accreditation
accreditation
accreditation
accreditation
accreditation

Other locations

Other locations

Hansells
have 4 other locations

1 Norwich Road
Norwich
NR11 6BN

Cambridge House
Norwich
NR3 1RE

10 Fairland Street
Wymondham
NR18 0AW

10 Church Street
Cromer
NR27 9ER

1 Norwich Road
Norwich
NR11 6BN

Cambridge House
Norwich
NR3 1RE

10 Fairland Street
Wymondham
NR18 0AW

10 Church Street
Cromer
NR27 9ER

Request a callback Send an email Book an appointment Visit website

Available lawyers at Hansells

Craig Gosling

4.8 out of 5
(96)
Solicitor

Sue Lloyd

4.8 out of 5
(69)
Associate

Jane Mansell

4.9 out of 5
(36)
Paralegal (non-solicitor)

Clare Poortvliet

5.0 out of 5
(28)
Solicitor

Sara Young

4.9 out of 5
(23)
Solicitor

Beverley Fulcher

4.8 out of 5
(19)
Paralegal F.Inst.Pa

Felicity Elsmore

4.5 out of 5
(17)
Solicitor

Deividas Kivyta

4.9 out of 5
(14)
Solicitor

Chloe Edwards

4.9 out of 5
(12)
Solicitor

Carol Howard

4.9 out of 5
(11)
Estates Practitioner (MCILEX)

Andrea Bell

5.0 out of 5
(8)
COP Team Assistant

Emma Gallant

5.0 out of 5
(4)
Solicitor

Adrian Toulson

5.0 out of 5
(3)
Solicitor

Neil Stubbs

5.0 out of 5
(3)
Solicitor

Suzy Castle

0.0 out of 5
(0)
Probate Executive

How Hansells Compares

Value for money

This firm - 91%
National Average
Poor Competitive Excellent

Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.

This score has been calculated using up to the last 300 reviews left by clients of Hansells on ReviewSolicitors.

As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Hansells. These questions include:

  • Value for money (a rating of 1-5)
  • How much were you initially quoted or how much did you expect to pay?
  • Approximately how much did you end up spending for the legal services provided (ignoring disbursements and court fees)
  • Did you think this was underpriced, overpriced or about right?
  • Overall experience

We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.

Underpriced 0%
Overpriced 8%
About Right 91%

If you would like to read more about how we work with our review data please see our Transparency section.

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Would recommend to
friends and family

This firm - 98%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Hansells and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.

You can use this data to see how Hansells performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.

As part of our review questionnaire we ask the question:

"Would you recommend this firm to somebody else?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 98%
No 2%

If you would like to read more about how we work with our review data please see our Transparency section.

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Satisfied with
outcome of matter

This firm - 98%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Hansells and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.

You can use this data to see how Hansells compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.

As part of our review questionnaire we ask the question:

"Were you satisfied with the outcome of your case?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 98%
No 2%

If you would like to read more about how we work with our review data please see our Transparency section.

Read moreless...

Rankings by area of expertise

The rankings below show the areas of expertise that Hansells offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.

Locally

Nationally

Consumer
1st / 7
96th / 4500
Company & Commercial
1st / 7
63rd / 4282
Housing & Property
1st / 2
227th / 4215
Family Law
1st / 7
64th / 3815
Wills, Trusts & Probate
1st / 7
19th / 3468
Commercial Property
1st / 8
112th / 3275
Employment
1st / 6
98th / 3056
Regulations
1st / 7
29th / 2501
Personal Injury
1st / 4
134th / 2339
Money & Tax
1st / 6
44th / 1830
Professional Negligence
1st / 4
33rd / 1174
Dispute Resolution
1st / 4
56th / 1032
Clinical Negligence
1st / 2
67th / 940
Notary
1st / 1
6th / 713
Construction
1st / 2
14th / 580
Charities
1st / 4
20th / 560
Energy & Transport
1st / 1
9th / 509

Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.

Review Sources

Client Reviews

4.8/5

Reviews summary

  • Excellent

    591

  • Very Good

    66

  • Average

    8

  • Poor

    2

  • Awful

    8

Overall experience

  • Value For Money
  • Communication
  • Initial Impressions
  • Approachability
  • Documentation Accuracy
  • Legal knowledge
Mark Browne

Verified review

This review has been left by a verified client who used Hansells.

Mark Browne

July 09, 2025

Report to admin

Collected on:

Efficient conveyancing (for a change)

I’ve bought and sold a lot of houses over the last few years. Throughout which, I’ve dealt with some utterly appalling, inefficient, yet such arrogant conveyancers and legal firms. Sue, however, always delivers a top drawer service. Why do I ever go elsewhere? Saving money on those conveyancing ‘factories’ is a false economy. Don’t bother. You WILL regret it.

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David Dix
Family Law

Verified review

This review has been left by a verified client who used Hansells.

Matter Type:

Lasting power of attorney

David Dix

June 30, 2025

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Collected on:

First Class Service

I needed a few legal affairs reviewed, and I found Sara to be professional, friendly with great legal knowledge. I would happily use Sara again thank you.

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Melanie

Verified review

This review has been left by a verified client who used Hansells.

Melanie

June 12, 2025

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Collected on:

Selling and Buying

Great service from start to finish. Sue was very proactive and easy to contact and if unavailable then her assistant Kim would support or Sue would always call me back.

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Anonymous
Housing & Property

Verified review

This review has been left by a verified client who used Hansells.

Matter Type:

Residential Conveyancing

Anonymous

May 22, 2025

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Collected on:

Sale of property

Sue ,
Was professional and a pleasure to deal with throughout the sale and purchase process of dealing with my property

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Sarah
Housing & Property

Verified review

This review has been left by a verified client who used Hansells.

Matter Type:

Residential Conveyancing

Sarah

April 10, 2025

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Collected on:

Hansells helped with conveyance and were extremely helpful

Good communication, friendly and helpful advice - advocated on my behalf when they need to, using a common sense approach. Very grateful that we dealt with the complexities together and got the job done. Thank you.

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Janet Florence
Housing & Property

Verified review

This review has been left by a verified client who used Hansells.

Matter Type:

Residential Conveyancing

Janet Florence

April 10, 2025

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Collected on:

Property conveyancing

After the tedious legal experiences I've endured in the past with house purchases and sales, Sue Lloyd was indeed a refreshing change, down to earth and friendly and to be sure she made the daunting process much speedier and easier. Thank you Sue

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Jacqueline Elizabeth
Housing & Property

Verified review

This review has been left by a verified client who used Hansells.

Matter Type:

Residential Conveyancing

Jacqueline Elizabeth

April 09, 2025

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Collected on:

House sale & purchase

Very efficient and answered our queries very quickly. Sue and Kim kept us updated and achieved the moving date we were all hoping for. Many thanks.

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Pauline Janet

Verified review

This review has been left by a verified client who used Hansells.

Pauline Janet

April 08, 2025

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Collected on:

House sale and wills

Everyone we dealt with was very professional

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Anonymous
Housing & Property

Verified review

This review has been left by a verified client who used Hansells.

Matter Type:

Residential Conveyancing

Anonymous

March 18, 2025

Report to admin

Collected on:

Professional and efficient throughout

We found Sue Lloyd and the two trainee Lawyers Henry and Gemma extremely professional throughout.
It made our often quite difficult process of selling up,so much easier with their clear good advice, friendly approach and always on hand for any queries.
We will be using Hansells for our Wills and recommend them as our experience twice so far has been outstanding.

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Anonymous
Housing & Property

Verified review

This review has been left by a verified client who used Hansells.

Matter Type:

Residential Conveyancing

Anonymous

March 12, 2025

Report to admin

Collected on:

First rate service

Very happy with the conveyancing - great communication and flexible approach to managing the sale

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Reviews collected from

Francesca

Francesca

January 21, 2025

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Collected on:

Francesca

Sue Lloyd and team were great at dealing with the sale and purchase for us in 2024. She set realistic timelines and the team were surprisingly responsive to emails which we appreciated a lot.

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Mags
Family Law

Matter Type:

Divorce

Mags

May 16, 2023

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Collected on:

Mags

Having used Neil Stubbs, for a Family Law matter, l highly recommend this Solicitor, Neil, works very fast, he always responds to any query quickly, he kept us informed, explained everything about the Court, and showed great empathy and understanding, we would highly recommend Neil Stubbs

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Simon

Simon

March 27, 2023

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Collected on:

Simon

Absolutely shocking service from Hansells, absolutely no morals or integrity. After agreeing an offer for probate, they kept a property on the market. Whilst I have no legal recourse, as gazumping is still not illegal in England, you would expect companies to exercise some morality and agreeing a sale.

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Alexander
Family Law

Matter Type:

Divorce

Alexander

March 21, 2023

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Collected on:

Alexander

I used Neil Stubbs for a family law matter as my previous solicitors showed themselves to be incompetent, from the moment I met Neil it changed the way I felt about the matter and his professional manner made me feel the world wasn't against me and I did have a good case as I had thought.
Don't waste your money on slightly cheaper alternatives when important things are at stake is a lesson I have learned . Thanks

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sharon

sharon

February 23, 2023

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Collected on:

sharon

very poor service .

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Hansells are accredited by

accreditation
accreditation
accreditation
accreditation
accreditation

About this branch

Description

Hansells Solicitors are committed to providing you or your business with first class legal advice. Established in 1827, Hansells head office is located in Tombland, Norwich and has county offices in Aylsham, Cromer, North Walsham, Sheringham and Wymondham. Specialist advice is offered in: inheritance tax planning, wills, probate, divorce and living together, as well as business and employment law, litigation and real estate development. Hansells also provides expert services in charity law, clinical negligence, personal injury, agricultural and aviation law, alongside property and conveyancing and notary. Hansells are regulated by the Solicitors Regulation Authority and are authorised and regulated by the Financial Conduct Authority.

Regulated by

Solicitors Regulation Authority

Legal services

Personal areas of law

  • Clinical Negligence
    • Accident and Emergency Claims
    • Amputation Negligence Claims
    • Anaesthetic Awareness Claims
    • Birth Defect and Wrongful Birth Claims
    • Birth Injury Claims
    • Birth Injury To Mother Claims
    • Blood Transfusion Claims
    • Bowel Cancer Misdiagnosis Claims
    • Breast Cancer Misdiagnosis Claims
    • Breast Surgery Compensation Claims
    • C. Difficile Claims
    • Cancer Misdiagnosis Claims
    • Cauda Equina Syndrome Claims
    • Cerebral Palsy Claims
    • Cervical Cancer Misdiagnosis Claims
    • Clinical Negligence
    • Cochlear Implant Claims
    • Cosmetic Dentistry Claims
    • Cosmetic Surgery Claims
    • Defective Medical Device Claims
    • Dental Negligence
    • Dental Negligence Claims
    • Dermal Filler Compensation Claims
    • Diabetes Claims
    • Erb’s Palsy Compensation Claims
    • Eye Surgery Claims
    • Failed Sterilisation Claims
    • Fatal Medical Negligence Claims and Inquests
    • Faulty Defibrillator Claims
    • Fertility Negligence Claims
    • GP Negligence Claims
    • Group B Streptococcus Claims
    • Hospital Negligence Claims
    • Knee Replacement Claims
    • Laser Eye Surgery Claims
    • Laser Treatment Claims
    • Lung Cancer Misdiagnosis Claims
    • MRSA Claims
    • Medical Misdiagnosis Claims
    • Medical Negligence
    • Meningitis Misdiagnosis Claims
    • Metal-On-Metal Hip Replacement Claims
    • Misdiagnosed Miscarriage Claims
    • Nerve Damage Claims
    • Nerve Injury Claims
    • Ophthalmic Negligence Claims
    • Oral Cancer Claims
    • Orthopaedic Negligence Claims
    • Ovarian Cancer Misdiagnosis Claims
    • Pancreatic Cancer Misdiagnosis Claims
    • Periodontal Disease Claims
    • Pregnancy and Gynaecology Injury Claims
    • Pressure Sore Claims
    • Prostate Cancer Misdiagnosis Claims
    • Restorative Dentistry Claims
    • Sepsis Negligence Claims
    • Skin Cancer Misdiagnosis Claims
    • Sorin Stockert 3T Heater-Cooler Claims
    • Spinal Surgery Claims
    • Stillbirth Compensation Claims
    • Stroke Misdiagnosis Claims
    • Surgery Compensation Claims
    • Surgical and Transvaginal Mesh Claims
    • Testicular Cancer Misdiagnosis Claims
  • Consumer
    • Consumer Disputes
    • Litigation - Breach of contract
    • Litigation - Insurance disputes
    • Litigation - M&A and warranty disputes
    • Litigation - Product liability claims
    • Litigation - Property litigation claims
    • Litigation - Trust and pension issues
    • Litigation Law
  • Employment
    • Agency Staff / Temp Workers
    • Constructive/Unfair Dismissal
    • Disciplinary Hearings
    • Discrimination at Work
    • Employee Team Moves
    • Employment Contracts
    • Equal Pay Disputes
    • Family Leave
    • Flexible Working
    • Gardening Leave
    • Harassment/Bullying at Work
    • Holiday Pay Issues
    • Maternity and Paternity
    • Part Time Workers
    • Pension Law
    • Privacy and Data Protection
    • Professional Discipline
    • Redundancy
    • Restrictive Covenants
    • Senior Executives
    • Settlement Agreements
    • Stress at Work
    • TUPE
    • Tribunal Claims
    • UK Employment Laws
    • Unfair Dismissal Claims
    • Whistleblower Protection
  • Family Law
    • Adoption, Surrogacy, Care and Special Guardianship
    • Asset protection and tax mitigation
    • Child Arrangements Following Divorce
    • Child Law
    • Child Relocation After Divorce
    • Child contact
    • Children
    • Children Act proceedings
    • Civil Partnership Dissolution
    • Civil partnerships
    • Cohabitation agreements and disputes
    • Cohabitation and Unmarried Relationships
    • Collaborative Law
    • Divorce After A Brain Or Other Serious Injury
    • Domestic Abuse
    • Family Mediation
    • Family law
    • Financial Matters
    • Grandparents' Rights
    • Inheritance Act claims
    • Injunctions
    • Matrimonial finance
    • Out Of Court Divorce
    • Parental responsibility, paternity disputes, surrogacy
    • Pension and property advice
    • Pre and Post Nuptial Agreements
    • Separation Agreement
    • Social Services
    • Unmarried Couples' Rights
  • Housing & Property
    • Anti-social Behaviour
    • Boundary Disputes
    • Buying at auction
    • Declarations of trusts
    • Deeds of Gifts
    • Deeds of easements, variation, deeds of rectifications
    • Dilapidation Claims
    • Evicting Squatters and Trespassers
    • Exclusivity and lock-out agreements
    • Extending your Lease
    • Freehold Enfranchisement
    • Housing Associations
    • Housing Management
    • Housing disputes
    • Injunctions
    • Investment and buy to let properties
    • Landlord and Tenant
    • Lease Extensions
    • Leasehold properties
    • Matrimonial transfers
    • New home purchases and sales
    • Option agreements and conditional contracts
    • Planning
    • Possession and repossession proceedings
    • Property Disputes
    • Purchase and Sale
    • Remortgaging
    • Renting and Tenancy Agreements
    • Repossessions
    • Residential Conveyancing
    • Restrictive Covenants, Easements and Wayleaves
    • Right of First Refusal
    • Right of Way and Rights to Light
    • Right to Manage
    • Service Charge Disputes
    • Service Charge Recovery
    • Tenancy Breaches, Injunctions and Forfeiture Claims
    • Tenant Eviction
    • Transfer of title
    • Transfers of equity
    • Transfers of parts of land
    • Unpaid Rent, Service or Ground Charges
  • Money & Tax
    • Debt and Bankruptcy
    • Insolvency and bankruptcy
    • Trusts
  • Notary
    • Notary
  • Personal Injury
    • Accident Abroad
    • Accident At Work
    • Accidents At Sea And Cruise Injury
    • Accidents In Public Places
    • Against The Council
    • Amputation
    • Asbestos Lung Cancer
    • Asbestosis
    • Back Injury At Work
    • Benefits Available To Asbestos Victims
    • Broken Bone Or Fracture
    • Burns, Scars and Lacerations At Work
    • Bus and Coach Accident
    • Car Accident
    • Car Passenger
    • Carpal Tunnel Syndrome
    • Children's Accident
    • Children's Serious Injury
    • Chronic Pain
    • Cycling Accident
    • Defective Work Equipment
    • Diffuse Mesothelioma Payment Scheme
    • Dog Bite
    • Fall From Height
    • Fatal Accident
    • Fatal Asbestos
    • Gym Injury Compensation
    • Head Injury At Work
    • Head and Brain Injury
    • Holiday Accidents and Illness
    • Horse Riding Injury
    • Manual Handling
    • Mesothelioma Compensation
    • Motorbike Accident
    • No Win No Fee
    • Noise-Induced Hearing Loss
    • Occupational Asthma
    • Osteoarthritis
    • Pedestrian Accident
    • Personal Injury Law
    • Pleural Thickening
    • Repetitive Strain Injury
    • Road Traffic Accident
    • Road Traffic Accident Abroad
    • Serious Injury
    • Skiing Injury
    • Slips, Trips and Falls
    • Spinal Injury Compensation
    • Sports Injury
    • Supermarket Accident
    • Terrorism Abroad
    • Tinnitus
    • Vibration White Finger
    • Welfare Issues After Serious Injury
    • Whiplash
    • Workplace Slip and Trip
  • Professional Negligence
    • Professional Negligence
    • Professional Negligence law
  • Wills, Trusts & Probate
    • Disputed Probate
    • Disputed Trusts
    • Disputed Wills
    • Probate
    • Trusts
    • Wills

Business areas of law

  • Charities
    • Charities
  • Commercial Property
    • Commercial Leases
    • Commercial mortgages
    • Developer disputes
    • Development plot sales
    • Environmental policy law
    • Finance
    • Investment purchases and Buy to Let
    • Landlord and tenant
    • Planning law
    • Purchase and Sale Of Commercial Property
    • Purchase of development land
    • Rights of way issues
    • Sales or purchases of shops, factories, warehouses, offices and licensed premises
  • Company & Commercial
    • Agency agreements
    • Alternative Dispute Resolution (ADR)
    • Asset Tracing
    • Business structures and joint ventures
    • Commercial Law
    • Commercial Litigation Matters
    • Competition law
    • Contractual Disputes
    • Corporate Law
    • Corporate finance
    • Data Protection
    • Employment - business
    • Franchising
    • Management buyouts
    • Merchandising and sponsorship
    • Mergers and Acquisitions
    • Mis-sold Interest Rate Swap Agreements
    • Partnership and LLP law
    • Sales and Purchases
    • Setting up a business
    • Share option schemes
    • Shareholder Agreements
    • Shareholder and Partnership Disputes
    • Statutory Demands
    • Summary Judgment
    • Tax
    • Unfair Loan Charges
  • Construction
    • Building contracts and professional appointments
    • Construction
    • Construction and engineering dispute resolution
    • Contracts for the supply, installation and maintenance of specialist mechanical and electrical plant
    • Crane oversailing and scaffolding licences
    • Development agreements
    • Development loan facilities
    • Due diligence audits for banks and other financial institutions
    • Engineering contracts
    • Facility maintenance agreements
    • Framework agreements
    • Guarantees and bonds
    • In-house training
    • Warranties, third party rights and reliance letters
  • Energy & Transport
    • Aviation
  • Regulations
    • Environment
    • Health and Safety
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