Verified review
This review has been left by a verified client who used Hansells.
Matter Type:
Residential Conveyancing
Kanta Ramji
Collected on:
Great Service
Always kept informed and proceed at a good pace
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01263 734313
Hansells Solicitors offer legal solutions to personal and corporate clients in Norfolk, across the UK and overseas.
Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.
This score has been calculated using up to the last 300 reviews left by clients of Hansells on ReviewSolicitors.
As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Hansells. These questions include:
We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.
If you would like to read more about how we work with our review data please see our Transparency section.
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ReviewSolicitors uses our community data to show you how many clients used Hansells and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.
You can use this data to see how Hansells performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.
As part of our review questionnaire we ask the question:
"Would you recommend this firm to somebody else?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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ReviewSolicitors uses our community data to show you how many clients used Hansells and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.
You can use this data to see how Hansells compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.
As part of our review questionnaire we ask the question:
"Were you satisfied with the outcome of your case?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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The rankings below show the areas of expertise that Hansells offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.
Locally
Nationally
Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.
Client Reviews
Verified review
This review has been left by a verified client who used Hansells.
Matter Type:
Residential Conveyancing
Kanta Ramji
Collected on:
Always kept informed and proceed at a good pace
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Verified review
This review has been left by a verified client who used Hansells.
Matter Type:
Residential Conveyancing
Anonymous
Collected on:
Emma was very helpful from start to finish, keeping us informed all the time. Despite our emotional personal circumstances she led us through the process with patience, kindness and professionalism.
Thankyou.
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This review has been left by a verified client who used Hansells.
S.T.
Collected on:
Carol provided a first-class service in updating my will. A pleasure to deal with, her friendly and refreshing approach, coupled with direct contact, made the process smooth and trustworthy. With fixed fees, I would recommend Jennie and choose her services again without hesitation.
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Verified review
This review has been left by a verified client who used Hansells.
Matter Type:
Residential Conveyancing
Pauline Anne
Collected on:
So pleased we chose Emma, she was calm and professional throughout both our recent sales and she always replies to an email, I felt informed throughout most of the process and would instruct her again when we purchase. Shes a hard worker who will do her best for you.
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This review has been left by a verified client who used Hansells.
Robert Paul
Collected on:
Emma was very friendly and approachable and explained things thoroughly if I didn’t understand. If she was in the office and I called in she was happy to speak face to face with me or phone me back quicker than I expected.
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Verified review
This review has been left by a verified client who used Hansells.
Matter Type:
Residential Conveyancing
Angela Christine
Collected on:
Our Solicitor Emma helped us get through our tricky house sale & purchase with professionalism and confidence and we would definitely recommend her to anyone and everyone!
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Verified review
This review has been left by a verified client who used Hansells.
Matter Type:
Residential Conveyancing
Julien Keith
Collected on:
All very good professional and kept informed
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Verified review
This review has been left by a verified client who used Hansells.
Terence John
Collected on:
Very pleasant receptionist and a quick no frills service at a reasonable cost.
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Verified review
This review has been left by a verified client who used Hansells.
Matter Type:
Residential Conveyancing
Jacqueline
Collected on:
All my calls and emails were answered very quickly as were the queries I had throughout my house swap with a neighbour. Couldn’t fault the service, great experience.
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Verified review
This review has been left by a verified client who used Hansells.
Matter Type:
Residential Conveyancing
Samantha Jane
Collected on:
Really informative, helpful and guided me through process of selling my house. Open communication via emails so thank you
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Matter Type:
Notary
Allan
Collected on:
Jane Stockings has been magic,always fitting me in on pretty short notice to get letters signed for my daughter who lives with her mom in New Zealand,I am really grateful.
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Brett
Collected on:
Just had a very poor experience with Hansells. I've been using them on a regular basis to complete guarantee forms and certificate of confirmation, including as recently as 3-4 weeks ago. I proceed to use them again for the same service today with the meeting all set up. I attend the meeting and am told the fees have now increased by 67%! No advance notice beforehand so I'm at least prepared and subsequently can make an informed choice. They had a whole week to tell me. Not good customer service. The price they paid is no further business with me including today (I walked out disgusted) and hopefully other people reading this will mean they decide to use a different solicitor.
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Adam
Collected on:
I have been involved with the team at Hansells for a number of months now, and can truly say its been an absolute privilege!
Every team member I have had the pleasure to meet or be in their presence are really something quite special. Their approach to life, work and inspiring others is uplifting, and stands out for their genuine approach.
From a personal perspective I'm inspired by them all every time I'm in thier company and by their amazing work ethic.
Keep up the great work guys, and thank you 😊
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Julian
Collected on:
Everything went smoothly and great communication.
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Matter Type:
Residential Conveyancing
Melissa
Collected on:
Myself & my partner recently purchased our first home using Hansells Solicitors.
Millie McAvoy & Emma Duffield were amazing! 🌟 Nothing was ever too much trouble and they always kept us up to date with progress.
Thank you so much ladies for helping us buy our forever home! 🏡
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Hansells Solicitors are committed to providing you or your business with first class legal advice. Established in 1827, Hansells head office is located in Tombland, Norwich and has county offices in Aylsham, Cromer, North Walsham, Sheringham and Wymondham. Specialist advice is offered in: inheritance tax planning, wills, probate, divorce and living together, as well as business and employment law, litigation and real estate development. Hansells also provides expert services in charity law, clinical negligence, personal injury, agricultural and aviation law, alongside property and conveyancing and notary. Hansells are regulated by the Solicitors Regulation Authority and are authorised and regulated by the Financial Conduct Authority.