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Hansells Solicitors offer legal solutions to personal and corporate clients in Norfolk, across the UK and overseas.
Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.
This score has been calculated using up to the last 300 reviews left by clients of Hansells on ReviewSolicitors.
As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Hansells. These questions include:
We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.
If you would like to read more about how we work with our review data please see our Transparency section.
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ReviewSolicitors uses our community data to show you how many clients used Hansells and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.
You can use this data to see how Hansells performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.
As part of our review questionnaire we ask the question:
"Would you recommend this firm to somebody else?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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ReviewSolicitors uses our community data to show you how many clients used Hansells and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.
You can use this data to see how Hansells compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.
As part of our review questionnaire we ask the question:
"Were you satisfied with the outcome of your case?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
Read moreless...
The rankings below show the areas of expertise that Hansells offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.
Locally
Nationally
Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.
Client Reviews
Verified review
This review has been left by a verified client who used Hansells.
Matter Type:
Wills
Anonymous
Collected on:
Craig Gosling was an absolute pleasure to deal with—professional, efficient, and highly knowledgeable. His approachable manner and proactive approach instilled confidence throughout, and he was always honest about costs. With his great legal knowledge, I wouldn’t hesitate to use his services again.
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Verified review
This review has been left by a verified client who used Hansells.
Matter Type:
Wills
Stephen Skelton
Collected on:
... No complaints
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Verified review
This review has been left by a verified client who used Hansells.
Matter Type:
Wills
Geoff Moore
Collected on:
Jane Mansell provided an excellent service, delivering professional and friendly advice that was both straightforward and easy to understand. I would highly recommend her and would not hesitate to use her services again.
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Verified review
This review has been left by a verified client who used Hansells.
Matter Type:
Wills
Richard Crockatt
Collected on:
Matt Hale at Hansells Solicitors prepared our wills i a most efficient manner, explaining the ins and outs of the various clauses clearly and effectively. He explained the implications of various options in a way we could easily understand and steered us in directions which suited our needs. Excellent Service
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Verified review
This review has been left by a verified client who used Hansells.
Matter Type:
Lasting power of attorney
Brian Boughton
Collected on:
From the moment we stepped through the door of the North Walsham office we were given a warm and friendly welcome, treated with the utmost respect and received first attention from a highly knowledgeable and competent professional solicitor. our requirements were understood, advice provided and necessary documents completed and issued without error or fuss. The complete service was speedy and efficient meeting the legal requirements. We would recommend to other without hesitation
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Verified review
This review has been left by a verified client who used Hansells.
Matter Type:
Wills
Arthur Barrett
Collected on:
Pleased with helping me deal with many aspects which were beyond my ability to deal with successfully. Good professional help was needed.
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Verified review
This review has been left by a verified client who used Hansells.
Matter Type:
Residential Conveyancing
Angela Sarah
Collected on:
Not knowing the sequence of events or the time needed to complete the sale I am unable to offer any opinion, especially as I was lasting power of attorney only for my mother. Dealing with Gemma Murrell in the latter stages of the sale were positive though and professional.
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Matter Type:
Disputed Wills
Michelle
Collected on:
I am eternally grateful to Chloe and her secretary Daisy for resolving the matter of a contested Will which had been ongoing for several years, within a matter of months. Chloe was professional and sensitive through out the process and kept me up to date every step of the way. An ugly situation was made much more bearable with their help and support and positive outcome was achieved.
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Verified review
This review has been left by a verified client who used Hansells.
Matter Type:
Lasting power of attorney
David
Collected on:
We had a relatively complex Powers of Attorney requirement which was completed in an efficient and accurate way. We were kept up to date with all the progress, and the process was explained to us in a clear and timely fashion.
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Verified review
This review has been left by a verified client who used Hansells.
Matter Type:
Wills
Anonymous
Collected on:
I am so pleased that I chose Hansells Solicitors to assist me with writing my Will. A friend recommended me to them, as she had a very positive experience with them. From making an appointment through to signing the whole process was fluid and efficient. All members of the Hansells Team I met were friendly supportive and knowledgeable. I would highly recommend them and will continue to use them in the future.
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Matter Type:
Contractual Disputes
William
Collected on:
Really great service, Chloe Edwards was able to give me great advice in the same day and really reassured me. Would happily recommend using them!
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Matter Type:
Residential Conveyancing
Lotti
Collected on:
Used Hansells for a house purchase and had a very positive experience. Emma Duffield and Gemma Murrell made the process very straightforward and kept me updated throughout. Would recommend their services.
A representative from Hansells responded to this review on 16 January, 2025:
Thank you for your kind words and for taking the time to share your experience. We are thrilled to hear that Emma and Gemma made your house purchase straightforward and kept you well-informed throughout the process. Providing clear communication and a seamless experience is always our goal, and we are delighted to know that we met your expectations. Your recommendation means a great deal to us, and we truly appreciate your trust in our services. Should you need assistance in the future, we would be more than happy to help.
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danny
Collected on:
Excellent service ,very professional.
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Adam
Collected on:
I have been involved with the team at Hansells for a number of months now, and can truly say its been an absolute privilege!
Every team member I have had the pleasure to meet or be in their presence are really something quite special. Their approach to life, work and inspiring others is uplifting, and stands out for their genuine approach.
From a personal perspective I'm inspired by them all every time I'm in thier company and by their amazing work ethic.
Keep up the great work guys, and thank you 😊
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Julian
Collected on:
Everything went smoothly and great communication.
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Hansells Solicitors are committed to providing you or your business with first class legal advice. Established in 1827, Hansells head office is located in Tombland, Norwich and has county offices in Aylsham, Cromer, North Walsham, Sheringham and Wymondham. Specialist advice is offered in: inheritance tax planning, wills, probate, divorce and living together, as well as business and employment law, litigation and real estate development. Hansells also provides expert services in charity law, clinical negligence, personal injury, agricultural and aviation law, alongside property and conveyancing and notary. Hansells are regulated by the Solicitors Regulation Authority and are authorised and regulated by the Financial Conduct Authority.
