Anonymous
Champions of Client Unfriendlyness
I would like to nominate this firm for the Nobel Price for client unfriendliness: they deal with you as client as you being a drug dealer documentary demands about money flows that entirely exceeds what is required by law, e-mails are not responded to, same for telephone calls, deadlines are announced days before the actual date. Really extremely client unfriendly; they do not work for you as a client although they will charge you for services not, or very poorly, provided. Imported work is done by very junior unexperienced staff. Stay away from these people if you can as much as possible. Elbert Willem Timmerman
Richard Swaine
Thank you for your feedback. Whilst we don't accept the facts as you have stated them we recognise that you are very unhappy and frustrated. We want our all customers to be happy and that's what we achieve most of the time. We are going to work with you to try and resolve this and get you the outcome you are seeking as soon as possible. Thank you.