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How OTB Legal Compares

Value for money

This firm - 97%
National Average
Poor Competitive Excellent

Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.

This score has been calculated using up to the last 300 reviews left by clients of OTB Legal on ReviewSolicitors.

As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using OTB Legal. These questions include:

  • Value for money (a rating of 1-5)
  • How much were you initially quoted or how much did you expect to pay?
  • Approximately how much did you end up spending for the legal services provided (ignoring disbursements and court fees)
  • Did you think this was underpriced, overpriced or about right?
  • Overall experience

We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.

Underpriced 2%
Overpriced 3%
About Right 94%

If you would like to read more about how we work with our review data please see our Transparency section.

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Would recommend to
friends and family

This firm - 99%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used OTB Legal and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.

You can use this data to see how OTB Legal performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.

As part of our review questionnaire we ask the question:

"Would you recommend this firm to somebody else?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 99%
No 1%

If you would like to read more about how we work with our review data please see our Transparency section.

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Satisfied with
outcome of matter

This firm - 99%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used OTB Legal and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.

You can use this data to see how OTB Legal compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.

As part of our review questionnaire we ask the question:

"Were you satisfied with the outcome of your case?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 99%
No 1%

If you would like to read more about how we work with our review data please see our Transparency section.

Read moreless...

Rankings by area of expertise

The rankings below show the areas of expertise that OTB Legal offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.

Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.

Review Sources

Client Reviews

5.0/5

Reviews summary

  • Excellent

    408
  • Very Good

    12
  • Average

    0
  • Poor

    1
  • Awful

    0

Overall experience

  • Value For Money
  • Communication
  • Initial Impressions
  • Approachability
  • Documentation Accuracy
  • Legal knowledge
Hassam

Verified review

This review has been left by a verified client who used OTB Legal.

Matter Type:

Applications for British citizenship

Hassam

November 30, 2023

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Collected on:

Hassan

Very kind and helpful I will definitely I recommend them

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Busolami

Verified review

This review has been left by a verified client who used OTB Legal.

Matter Type:

Immigration Law

Busolami

November 28, 2023

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Collected on:

Excellent Support

Many appreciation to Neha for the support. Provided answers to all of my questions in the way I would understand and gave me clear and accurate advice. Highly recommended.

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H

Matter Type:

Settlement Applications and indefinite leave to remain appeals

H

November 28, 2023

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Collected on:

Settlement application

I worked with OTB by referred. I was anxious due to my special situation. Thanks to Neha, she not only provided professional service with clear advice but also tried to reassure me during the process. I would highly recommend Neha and OTB's services for their expert knowledge and kindness.

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Fernando Trein

Verified review

This review has been left by a verified client who used OTB Legal.

Matter Type:

Indefinite leave to remain applications

Fernando Trein

November 24, 2023

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Collected on:

Brilliant team in Nottingham!

When the time to prepare my application for settlement in the UK approached, I decided to look for some professional advice and support.
Since day one, OTB Legal was flawless. They gave me an honest and transparent advice free of charge, since all started with a free consultation. This encouraged me to choose them as my immigration solicitors. I’ve started with the advice package, which was then followed by the application package in a later stage. They were very clear with the scope of each package and I was able to decide exactly what was best for me. In my case, I was lucky to have Sam Ashley as my solicitor, since he is super professional and well-prepared. During the process, I’ve had contact with other team members at OTB as well and can guarantee that they have a top-notch team. Communication was clear and well detailed during the whole process which is key on such a long and stressful journey. Important to say that the Home Office requested further information a few months later which created a considerable additional workload on a later stage. With a very short deadline to provide new evidences, Sam and the team were prompt to request, review and send them back to our case workers. This shows that they will represent and cover you until a decision is made. I am very thankful to OTB Legal and recommend them without hesitation.

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hayden

Matter Type:

Family Based Visas

hayden

November 24, 2023

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Collected on:

Partner Application

Neha was very helpful and amazing with our partner visa application! She provided us all the important information and she would patiently explain the things we didn’t understand in detail.

Thanks to Neha, she made the whole application process very straightforward and we were able to get our application approved with ease.

Highly recommended!

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Anonymous

Verified review

This review has been left by a verified client who used OTB Legal.

Matter Type:

Partner and family visas

Anonymous

November 22, 2023

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Collected on:

Partner visa application.

Neha was extremely helpful from start to finish. She was diligent and timely, always making sure that details were clear and that we understood the process and requirements. We found her to be personable and knowledgeable, and she gave us confidence that we were in safe hands.

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Olivia

Matter Type:

Visas

Olivia

November 21, 2023

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Highly recommend Callam!

We are so incredibly glad to have found Callam! From day one he has been extremely kind and understanding, and explained the application process to us clearly! The fees were transparent and told clearly at the start.

Our cases were quite complicated, but Callam always answered every and each questions we had with such patience!
We couldn’t have achieved it without you!

Highly recommended and thank you Callam! :)

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Anonymous

Verified review

This review has been left by a verified client who used OTB Legal.

Matter Type:

Ancestry visas

Anonymous

November 15, 2023

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Collected on:

Visa application

Honest and trustworthy from the start, informed would be a difficult application, but guided us through the process with patience and understanding giving clear explanations. Transparent terms from the start to the end. Highly recommend .

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Besjan

Verified review

This review has been left by a verified client who used OTB Legal.

Matter Type:

Immigration Law

Besjan

November 14, 2023

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Collected on:

Excellent

She helped me a lot with my visa application.

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Richard

Matter Type:

Family Visit Visa Applications /Appeals

Richard

November 14, 2023

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Collected on:

Impeccable standard of service

I was fortunate to encounter OTB Legal and their Rachel Whickman almost by accident when searching for legal support for a potentially awkward spousal visa application for the UK. From the start, the levels of communication and helpfulness were far beyond what I had expected. No emails were left unanswered, all Zoom calls were attended on time and never postponed, and all my many many questions were answered clearly and promptly. Dealing with Ms Whickman was an absolute delight and took all the angst out of the whole fraught visa application process. Needless to say we were successful in the application. Some would say that lawyers are unnecessary for this procedure. I disagree: their familiarity with the application means they have a much better idea than the layperson of what visa application processors like to see and don't like to see. In my view, the fixed fee represents extraordinary value for money and peace of mind.

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Reviews collected from

Jennifer

Matter Type:

Family Based Visas

Jennifer

December 04, 2023

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Collected on:

Jennifer

With a difficult case involving children, there’s no way we would have had a successful outcome on our own. There wasn’t a lot of fervour in regards to time management, however, the successful outcome makes up for it by the hundreds. There was a lot of effort to ensure a positive result.

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Diana

Matter Type:

Immigration Law

Diana

November 24, 2023

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Collected on:

Diana

This is my first time working with Emma Cohen, but from start to finish Emma stayed in contact and if I had a question or concern I could email or call and always had a quick response. I would highly recommend Emma and I hope for my next step I have the opportunity to work with Emma again.

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Ian

Matter Type:

Immigration Law

Ian

November 22, 2023

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Collected on:

Ian

Neha and the OTB team were fantastic! She made the application process very straightforward for us, from our initial consultation to receiving a decision, and was happy to answer any questions we had throughout. My wife and I would highly recommend Neha and OTB's services for their expert knowledge and kindness.

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Ashley

Matter Type:

Family Based Visas

Ashley

November 17, 2023

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Collected on:

Ashley

She has help abundantly with the progression of mine and my families visa issues. Would definitely recommend

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Fernando

Matter Type:

Settlement Applications and indefinite leave to remain appeals

Fernando

November 16, 2023

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Collected on:

Fernando

When the time to prepare my application for settlement in the UK approached, I decided to look for some professional advice and support.
Since day one, OTB Legal was flawless. They gave me an honest and transparent advice free of charge, since all started with a free consultation. This encouraged me to choose them as my immigration solicitors. I’ve started with the advice package, which was then followed by the application package in a later stage. They were very clear with the scope of each package and I was able to decide exactly what was best for me. In my case, I was lucky to have Sam Ashley as my solicitor, since he is super professional and well-prepared. During the process, I’ve had contact with other team members at OTB as well and can guarantee that they have a top-notch team. Communication was clear and well detailed during the whole process which is key on such a long and stressful journey. Important to say that the Home Office requested further information a few months later which created a considerable additional workload on a later stage. With a very short deadline to provide new evidences, Sam and the team were prompt to request, review and send them back to our case workers. This shows that they will represent and cover you until a decision is made. I am very thankful to OTB Legal and recommend them without hesitation.

Was this review helpful?

OTB Legal are accredited by

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About this branch

Description

We pride ourselves on being different from the usual tired cliche of Solicitors. We are a specialist immigration law firm based in Nottingham offering immigration advice alongside our full range of services for both businesses and individuals. If it relates to UK immigration law we have a specialist immigration lawyer who will be able to assist you. We understand that immigration law can be daunting and we are here to help you.

Regulated by

Solicitors Regulation Authority

Legal services

Personal areas of law

  • Immigration
    • Administrative reviews, appeals and judicial reviews
    • Ancestry visas
    • Applications for British citizenship
    • Applications for discretionary leave
    • Applications to extend leave to remain or for settlement
    • Asylum and Deportation
    • Citizenship
    • Deportation appeals
    • EEA Family Permits
    • EEA Registration Cards
    • EEA Residence Permits
    • Entry clearance applications and appeals
    • Family Based Visas
    • Family Reunion Applications / Appeals
    • Family Visit Visa Applications /Appeals
    • Further leave to remain applications
    • General Visit Visa Applications / Appeals
    • Human Rights
    • Illegal Workers and Civil Penalties
    • Immigration Law
    • Indefinite leave to remain applications
    • Marriage Applications/Appeals
    • Nationality, Citizenship, Registration application
    • Partner and family visas
    • Re-entry bans
    • Refugee Family Reunion
    • Settlement Applications and indefinite leave to remain appeals
    • Tier 1 (investors, entrepreneurs and exceptional talent)
    • Tier 2 (sponsored skilled workers)
    • Tier 4 (students)
    • Tier 5 (temporary workers)
    • UK ancestry
    • Visas
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