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How OTB Legal Compares

Value for money

This firm - 97%
National Average
Poor Competitive Excellent

Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.

This score has been calculated using up to the last 300 reviews left by clients of OTB Legal on ReviewSolicitors.

As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using OTB Legal. These questions include:

  • Value for money (a rating of 1-5)
  • How much were you initially quoted or how much did you expect to pay?
  • Approximately how much did you end up spending for the legal services provided (ignoring disbursements and court fees)
  • Did you think this was underpriced, overpriced or about right?
  • Overall experience

We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.

Underpriced 2%
Overpriced 2%
About Right 94%

If you would like to read more about how we work with our review data please see our Transparency section.

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Would recommend to
friends and family

This firm - 99%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used OTB Legal and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.

You can use this data to see how OTB Legal performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.

As part of our review questionnaire we ask the question:

"Would you recommend this firm to somebody else?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 99%
No 1%

If you would like to read more about how we work with our review data please see our Transparency section.

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Satisfied with
outcome of matter

This firm - 99%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used OTB Legal and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.

You can use this data to see how OTB Legal compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.

As part of our review questionnaire we ask the question:

"Were you satisfied with the outcome of your case?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 99%
No 1%

If you would like to read more about how we work with our review data please see our Transparency section.

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Rankings by area of expertise

The rankings below show the areas of expertise that OTB Legal offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.

Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.

Review Sources

Client Reviews

5.0/5

Reviews summary

  • Excellent

    668
  • Very Good

    19
  • Average

    0
  • Poor

    1
  • Awful

    1

Overall experience

  • Value For Money
  • Communication
  • Initial Impressions
  • Approachability
  • Documentation Accuracy
  • Legal knowledge
JMS

Verified review

This review has been left by a verified client who used OTB Legal.

Matter Type:

Immigration Law

JMS

July 17, 2025

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Collected on:

Great advice to make an informed decision

I spoke to Emma when I was stressed about my immigration issue. She was calm and explained everything clearly. She was professional yet compassionate about my situation, and even followed up with an email with more helpful information.

Thanks to Emma, I was able to make an informed decision. It wasn’t easy to make, but I know it’s the right one for me.

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Javier

Matter Type:

Indefinite leave to remain applications

Javier

July 10, 2025

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Made a stressful process so much easier Thank you for helping my famil

I want to say a big thank you to the team at OTB Legal, especially Amrit, who was incredibly helpful throughout the whole process of applying for a visa for my son. Amrit was patient, professional and took the time to explain everything clearly across multiple calls. The support and follow-up from start to finish were excellent, very thorough and reassuring. I was extremely satisfied with the service and wouldn’t hesitate to recommend Amrit and the OTB Legal team 100%. We’re truly grateful and will definitely come back if we need help again in the future.
Thank you so much!

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Nas

Verified review

This review has been left by a verified client who used OTB Legal.

Matter Type:

Visas

Nas

July 08, 2025

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Collected on:

Excellent Service

Emma supported us in applying for a visitor visa. She replied to all our emails on time and processed all the provided documents in a timely manner, so we were able to meet a tight deadline of application.
I particularly appreciated her attention to detail and expertise, that brought us a positive outcome for our visa application. As she was very professional completing the work with a positive outcome I can highly recommend Emma and would definitely use her services again.

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Payal

Verified review

This review has been left by a verified client who used OTB Legal.

Matter Type:

Partner and family visas

Payal

June 29, 2025

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Collected on:

Spouse visa

She has always given the best and honest advice throughout the process of my visa. Really grateful for all the help.

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Uliana

Matter Type:

Partner and family visas

Uliana

June 29, 2025

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Excellent Service - Thank you!

Callam helped us with the process for a spouse visa and was recommended to us by a friend who had recently gone through the process.

Our case was fairly straightforward (in our opinion) but we wanted someone to cross the t’s and dot the i’s to make sure everything went as smoothly as possible.

After an initial consultation with Callam, we were very impressed and decided to stay with him for the whole process. Everything was explained clearly and he was very easy to work with.

Our application was slightly delayed and Callam very quickly got into the case to help find out what was happening.

We would highly recommend Callam to anybody and cannot thank him enough for his help and advice during this process.

Thank you, Callam.

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Daniel & Shilo

Verified review

This review has been left by a verified client who used OTB Legal.

Matter Type:

Partner and family visas

Daniel & Shilo

June 25, 2025

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Collected on:

Spouse Visa assistance much needed

Amrit helped me and my spouse complete and submit our spouse Visa Application, and without him, we probably would have failed! It was already super stressful and money was tight so we were hesitant in paying for a solicitor to help but we're so glad we did! Looking forward to dealing with Amrit/OTB again when it comes to Visa renewal time. 10/10 we recommend this firm (and especially Amrit) to anyone feeling any stress or doubt about their own immigration struggles.

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Sara E

Verified review

This review has been left by a verified client who used OTB Legal.

Matter Type:

Partner and family visas

Sara E

June 25, 2025

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Collected on:

Great Consultation - Adult Dependent Relative Visa

Amrit was super kind, attentive and honest with me during my consultation. He listened carefully to all the details and laid out all options in my case, highlighting all the potential consequences of each course of action as well as the likelihood of success and possible hurdles for each. He went above and beyond to make everything specific to my case and gave me very honest and transparent advice on what he thinks would be the best course of action, and followed up with a detailed email with many references I could use to be better informed on what he had explained to me during the consultation. I really appreciate your integrity and attentiveness Amrit and I will surely be back should we have any other queries!

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PC

Matter Type:

Immigration Law

PC

June 19, 2025

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Collected on:

Thank for Lydia

Highly recommended Lydia!
After my BNO visa refusal, her expertise and persistence secured approval. Brilliant strategist, clear communicator, tenacious advocate. Turned despair into success.

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Ingrid Brensdal

Verified review

This review has been left by a verified client who used OTB Legal.

Matter Type:

Immigration Law

Ingrid Brensdal

June 13, 2025

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Collected on:

EU Settlement Scheme

Amir has been pleasant and helpful.
He has been patient when I have been struggling to find the right word.

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Anonymous

Verified review

This review has been left by a verified client who used OTB Legal.

Matter Type:

Partner and family visas

Anonymous

June 12, 2025

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Collected on:

Partner Visa renewal

Amrit was a pleasure to work with, very knowledgeable, professional and patient. Though my case was straightforward, I wanted to have the peace of mind knowing I had a solicitor on hand to make sure my application was done correctly and I couldn’t be happier with the service and my positive result. Communication was clear and prompt, 100% would recommend! Thanks again, Amrit!

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Reviews collected from

Emma

Matter Type:

Immigration Law

Emma

July 08, 2025

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Collected on:

Emma

Ajantha and Lisa were so helpful with my boyfriend's Fiance Visa. Ajantha was really friendly and gave clear information and guidance on what we needed to do, and processed our documents really quickly so we were able to file our application shortly after getting all the documents required. We will be instructing OTB again for the follow up Spouse Visa! Excellent service and gave me peace of mind during the process. Thank you so much!

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Uliana

Matter Type:

Immigration Law

Uliana

June 29, 2025

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Collected on:

Uliana

Excellent service with Callam!

Highly recommend! He was patient, knowledgeable and always available to discuss our case through email or calls.

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Kaia

Matter Type:

Immigration Law

Kaia

March 29, 2025

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Collected on:

Kaia

We could not have made this move without Emma and OTB. They were extremely helpful, professional, and transparent throughout the entire process, and we are happy to have trusted their expertise.

I cannot recommend them highly enough, and feel truly lucky to have made the right choice when it comes to legal advice and document processing. <3

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Arjan

Matter Type:

Citizenship

Arjan

March 26, 2025

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Collected on:

Arjan

I’m so thankful to Mark Lilley-Tams for helping me through my British naturalisation process. He was always available to answer my questions and guide me every step of the way, making everything simple and stress-free. Thanks to his support, I am now a proud British citizen. I highly recommend Mark and OTB Legal for anyone needing immigration help.

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Katarzyna

Matter Type:

Citizenship

Katarzyna

March 26, 2025

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Katarzyna

I couldn’t be more grateful for the exceptional support I received from Mark-Lilley Tams during my British naturalisation process. From our very first meeting, Mark made me feel at ease with his friendly demeanor and impressive expertise. He was always available to answer my questions and guide me through every step, ensuring I fully understood the process and felt confident moving forward.

Mark’s attention to detail and unwavering dedication made what could have been an intimidating experience feel smooth and manageable. His prompt responses and readiness to help at any time truly set him apart. Thanks to his support, I achieved my goal of becoming a British citizen, and I now look forward to the new opportunities this citizenship brings.

I wholeheartedly recommend Mark to anyone seeking professional, caring, and knowledgeable legal assistance for naturalisation. His commitment and personalized approach have made a significant impact on my life, and I will always be thankful for his help.

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About this branch

Description

OTB Legal are a specialist UK Immigration law solicitors, offering a full range of immigration services to both businesses and individuals. Recognised by the Legal 500 and Chambers and Partners as being one of the best in our field, we have an outstanding success rate on cases. We pride ourselves on being different from the usual tired cliché of solicitors and bring a refreshing, modern service with client experience at the heart of everything we do. Understanding that immigration law can be daunting, we are here to help you. As one of the few firms that offer free initial advice, why not take advantage and schedule a free consultation for your case today?

Practice areas

Immigration Law

Regulated by

Solicitors Regulation Authority

Legal services

Personal areas of law

  • Immigration
    • Administrative reviews, appeals and judicial reviews
    • Ancestry visas
    • Applications for British citizenship
    • Applications for discretionary leave
    • Applications to extend leave to remain or for settlement
    • Asylum and Deportation
    • Citizenship
    • Deportation appeals
    • EEA Family Permits
    • EEA Registration Cards
    • EEA Residence Permits
    • Entry clearance applications and appeals
    • Family Based Visas
    • Family Reunion Applications / Appeals
    • Family Visit Visa Applications /Appeals
    • Further leave to remain applications
    • General Visit Visa Applications / Appeals
    • Human Rights
    • Illegal Workers and Civil Penalties
    • Immigration Law
    • Indefinite leave to remain applications
    • Marriage Applications/Appeals
    • Nationality, Citizenship, Registration application
    • Partner and family visas
    • Re-entry bans
    • Refugee Family Reunion
    • Settlement Applications and indefinite leave to remain appeals
    • Tier 1 (investors, entrepreneurs and exceptional talent)
    • Tier 2 (sponsored skilled workers)
    • Tier 4 (students)
    • Tier 5 (temporary workers)
    • UK ancestry
    • Visas
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