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How OTB Legal Compares

Value for money

This firm - 96%
National Average
Poor Competitive Excellent

Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.

This score has been calculated using up to the last 300 reviews left by clients of OTB Legal on ReviewSolicitors.

As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using OTB Legal. These questions include:

  • Value for money (a rating of 1-5)
  • How much were you initially quoted or how much did you expect to pay?
  • Approximately how much did you end up spending for the legal services provided (ignoring disbursements and court fees)
  • Did you think this was underpriced, overpriced or about right?
  • Overall experience

We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.

Underpriced 2%
Overpriced 2%
About Right 94%

If you would like to read more about how we work with our review data please see our Transparency section.

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Would recommend to
friends and family

This firm - 99%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used OTB Legal and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.

You can use this data to see how OTB Legal performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.

As part of our review questionnaire we ask the question:

"Would you recommend this firm to somebody else?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 99%
No 1%

If you would like to read more about how we work with our review data please see our Transparency section.

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Satisfied with
outcome of matter

This firm - 99%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used OTB Legal and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.

You can use this data to see how OTB Legal compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.

As part of our review questionnaire we ask the question:

"Were you satisfied with the outcome of your case?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 99%
No 1%

If you would like to read more about how we work with our review data please see our Transparency section.

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Rankings by area of expertise

The rankings below show the areas of expertise that OTB Legal offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.

Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.

Review Sources

Client Reviews

4.9/5

Reviews summary

  • Excellent

    442
  • Very Good

    12
  • Average

    0
  • Poor

    1
  • Awful

    2

Overall experience

  • Value For Money
  • Communication
  • Initial Impressions
  • Approachability
  • Documentation Accuracy
  • Legal knowledge
Jake

Verified review

This review has been left by a verified client who used OTB Legal.

Jake

March 24, 2024

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Collected on:

Efficient and helpful

Emma was great to deal with from the beginning to the end. The initial information was very clear, and the process of collecting immigration evidence and reviewing the application was straightforward. I especially appreciated the character reference advice. Time from submission of application to citizenship ceremony was approximately 5 months.

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Mahesh

Verified review

This review has been left by a verified client who used OTB Legal.

Mahesh

March 21, 2024

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Spouse visa review.

Great professional advice and service thank you so much.

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Wil

Matter Type:

Partner and family visas

Wil

March 09, 2024

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Collected on:

Amazing service

I am delighted to share my exceptional experience with OTB Legal, particularly with the invaluable assistance provided by Emma Cohen, our solicitor. My partner and I faced significant challenges with our UK visa application due to our status as a couple in a country where homosexuality is illegal. Despite the odds stacked against us, Emma's expertise and unwavering support made the impossible possible. Her meticulous guidance and insightful advice navigated us through the complexities of the immigration process, ultimately resulting in a successful outcome. Emma's dedication and professionalism truly exceeded our expectations, and we are immensely grateful for her pivotal role in bringing us to the UK. OTB Legal's commitment to excellence is exemplified through Emma's outstanding service, and I wholeheartedly recommend them to anyone in need of immigration assistance.

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Nina

Matter Type:

Applications for British citizenship

Nina

March 07, 2024

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Collected on:

Citizenship

Excellent advice & expertise, and a smooth process all around. Neha helped with advice on what I needed to submit or what I was missing, and instructed me on the application process resulting in a successful outcome. Thank you for your help with my citizenship application!

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Alban

Verified review

This review has been left by a verified client who used OTB Legal.

Alban

March 06, 2024

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Not happy

Very hard to talk to, not understandable
👎 👎 👎 👎 👎

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Ed

Verified review

This review has been left by a verified client who used OTB Legal.

Matter Type:

Immigration Law

Ed

February 29, 2024

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Best immigration solicitor I worked with so far

Mark has given me clear advice, was very professional and had excellent communication during the whole process. I had 2 applications with him and both results were positive. I will be working with him on my future applications

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Tom

Matter Type:

Family Based Visas

Tom

February 27, 2024

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Help & Services with U.S American Wife immigrating to/with UK Husband.

We had the best service & experience with Neha Parmar. 5***** efforts and more. Being somebody who has worked in the Estate Agency business, I have worked with many different solicitors. When it came to working with OTP Legal, I can honestly say they were a breath of fresh air! Neha went above and beyond for us, and kept us updated every step of the way. She made us feel like she really cared about our situation and was invested in it with us to try and help. Which I believe really shows you when somebody loves what they do. She provided fantastic advice and solutions. Me and my wife contemplated trying to do this on our own without having a lawyer to try and save on costings but after seeing how much information was needed to get a successful decision in our visa application using OTP Legal and Neha as our immigration lawyer was invaluable and worth every penny! Neha made the complex work for me and my wife simplified and structured it an in an easy to digest kind of way which wasn't to overwhelming. Being updated every step of the way by Neha was very reassuring in a very uncertain time of my life when you are waiting for your other half to come join you, knowing that this is probably one of the biggest decisions you are waiting for in your life. Thank you Neha and the team at OTP Legal, I cannot thank you enough and I could not recommend you anymore highly. Tom & Christiane <3

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Sing Ding

Verified review

This review has been left by a verified client who used OTB Legal.

Matter Type:

Human Rights

Sing Ding

February 27, 2024

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Professional and efficient service

Mark has helped me with my visa applications three times and his professional and efficient service stands out. He gives detailed and thoughtful advice, ensures that I fully understand all details and diligently checks all of the documents. I am very pleased with his service and would definitely recommend him.

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Previne and Georgia

Verified review

This review has been left by a verified client who used OTB Legal.

Matter Type:

Family Based Visas

Previne and Georgia

February 22, 2024

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Collected on:

Help with Spouse and Dependent visas from Emma Cohen

Emma was helpful and responsive from the moment we made contact. She offered us a complimentary first meeting and this was followed up with all the information we discussed which was sent in an email promptly after the meeting.

Emma was patient and waited for us until we were ready to start making the applications. She helped us through every stage and wrote an amazing cover letter for our application which was pages long and didn't miss a single detail.

We received our visas within 3 weeks to the day that we applied and we couldn't be happier.

Thank you so much to Emma for all your hard work. What you've done to help our family is very much appreciated.

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Prof. Júlio

Matter Type:

Partner and family visas

Prof. Júlio

February 20, 2024

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Collected on:

Spose Visa

The solicitor helped us to get what we wanted.

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Reviews collected from

Berk

Berk

March 26, 2024

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Berk

Emma has been very attentive with an analytic approach to probable challenges. Highly recommended.

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Genevieve

Matter Type:

Immigration Law

Genevieve

March 16, 2024

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Genevieve

OTB Legal have helped me with my visa applications twice now, and each time they have been supportive and understanding, all whilst providing a smooth and easy-to-understand approach to what can be quite a headache to deal with. Their pricing structure is also clear and straightforward, which I really appreciated too.

My second visa application came with a little hiccup as the Home Office made a quite important mistake on my BRP, by writing down the wrong visa on there. This had serious consequences on my lifestyle, and it got me incredibly stressed. OTB Legal - and particularly Callam Standen - were quick to get the Home Office to rectify this big mistake they had made. I cannot thank them enough for their help on this matter in what was a very stressful time. I would recommend them in a heartbeat to anyone who is seeking legal support and advice with their immigration queries.

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Dr.

Matter Type:

Family Based Visas

Dr.

March 07, 2024

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Dr.

My brother-in-law recommended OTB Legal a couple years ago and I am so glad he did. Thank goodness for Atty Adetula. She made the process for the UK Partnership visa seamless and straightforward. We felt very confident and reassuring. She is very personable, competent and excellent communicating. I highly recommend OTB Legal and Atty any day. We will continue our journey with them as I move toward my UK Citizenship.

Dr. Mari Jayne M. Frederick
Professor

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Vivek

Vivek

March 05, 2024

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Vivek

A Disappointing Experience

I sought legal assistance from OTB Legal for my Indefinite Leave to Remain (ILR) application, with my case being managed by a solicitor working there. My initial contact was in December, well ahead of my intended filing date in March. However, the lawyer advised delaying the application to April to strengthen it. My circumstances changed, necessitating an urgent application in February due to extensive travel plans in April. Despite having paid the full fees by this point, I noticed a marked change in lawyer's demeanor once I expressed the urgency of my situation.

He informed me that he was preoccupied with other clients and delegated my case to a junior lawyer, who unfortunately made significant errors in filling out my form. These mistakes stemmed from not thoroughly reviewing the initial data I provided, leading to incorrect assumptions. When tasked with reviewing the form myself, I was astounded by the number of inaccuracies.

Upon addressing these issues, his response was dismissive. He reiterated his earlier advice to file in April, questioning the urgency of my application without consideration for my travel plans. His lack of empathy and technical advice during this critical time was disheartening. Feeling cornered and recognizing the futility in recovering my fees or expecting competent assistance, I decided to take matters into my own hands. Despite his pessimistic forecast, I successfully submitted my application and received a positive outcome.

My experience with OTB Legal was far from satisfactory. It was characterized by poor communication, a lack of professionalism, and technical incompetence. This ordeal has convinced me that seeking assistance elsewhere would be more beneficial for those in similar situations. I strongly advise against enlisting the services at OTB Legal.

The way OTB Legal handled my case left a lasting negative impression, underscoring a significant disregard for client well-being and professional responsibility.

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Shai

Matter Type:

Family Based Visas

Shai

March 04, 2024

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Collected on:

Shai

Kind and supportive service, attentive to our needs in a stresfull situation, highly recommend

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About this branch

Description

We pride ourselves on being different from the usual tired cliche of Solicitors. We are a specialist immigration law firm based in Nottingham offering immigration advice alongside our full range of services for both businesses and individuals. If it relates to UK immigration law we have a specialist immigration lawyer who will be able to assist you. We understand that immigration law can be daunting and we are here to help you.

Regulated by

Solicitors Regulation Authority

Legal services

Personal areas of law

  • Immigration
    • Administrative reviews, appeals and judicial reviews
    • Ancestry visas
    • Applications for British citizenship
    • Applications for discretionary leave
    • Applications to extend leave to remain or for settlement
    • Asylum and Deportation
    • Citizenship
    • Deportation appeals
    • EEA Family Permits
    • EEA Registration Cards
    • EEA Residence Permits
    • Entry clearance applications and appeals
    • Family Based Visas
    • Family Reunion Applications / Appeals
    • Family Visit Visa Applications /Appeals
    • Further leave to remain applications
    • General Visit Visa Applications / Appeals
    • Human Rights
    • Illegal Workers and Civil Penalties
    • Immigration Law
    • Indefinite leave to remain applications
    • Marriage Applications/Appeals
    • Nationality, Citizenship, Registration application
    • Partner and family visas
    • Re-entry bans
    • Refugee Family Reunion
    • Settlement Applications and indefinite leave to remain appeals
    • Tier 1 (investors, entrepreneurs and exceptional talent)
    • Tier 2 (sponsored skilled workers)
    • Tier 4 (students)
    • Tier 5 (temporary workers)
    • UK ancestry
    • Visas
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