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How OTB Legal Compares

Value for money

This firm - 97%
National Average
Poor Competitive Excellent

Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.

This score has been calculated using up to the last 300 reviews left by clients of OTB Legal on ReviewSolicitors.

As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using OTB Legal. These questions include:

  • Value for money (a rating of 1-5)
  • How much were you initially quoted or how much did you expect to pay?
  • Approximately how much did you end up spending for the legal services provided (ignoring disbursements and court fees)
  • Did you think this was underpriced, overpriced or about right?
  • Overall experience

We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.

Underpriced 2%
Overpriced 2%
About Right 94%

If you would like to read more about how we work with our review data please see our Transparency section.

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Would recommend to
friends and family

This firm - 99%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used OTB Legal and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.

You can use this data to see how OTB Legal performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.

As part of our review questionnaire we ask the question:

"Would you recommend this firm to somebody else?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 99%
No 1%

If you would like to read more about how we work with our review data please see our Transparency section.

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Satisfied with
outcome of matter

This firm - 99%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used OTB Legal and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.

You can use this data to see how OTB Legal compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.

As part of our review questionnaire we ask the question:

"Were you satisfied with the outcome of your case?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 99%
No 1%

If you would like to read more about how we work with our review data please see our Transparency section.

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Rankings by area of expertise

The rankings below show the areas of expertise that OTB Legal offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.

Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.

Review Sources

Client Reviews

4.9/5

Reviews summary

  • Excellent

    510
  • Very Good

    14
  • Average

    0
  • Poor

    1
  • Awful

    2

Overall experience

  • Value For Money
  • Communication
  • Initial Impressions
  • Approachability
  • Documentation Accuracy
  • Legal knowledge
Phillip Firestone

Verified review

This review has been left by a verified client who used OTB Legal.

Matter Type:

Family Based Visas

Phillip Firestone

July 25, 2024

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Collected on:

Wonderful service, very knowledgeable, helpful and kind

Neha was truly wonderful in helping with information and working with us on our visa application. She was able to answer all the questions we had about the process.

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Musa

Verified review

This review has been left by a verified client who used OTB Legal.

Musa

July 24, 2024

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Collected on:

Exceptional, calm and very understanding

I needed advice and didn’t have the money for first consultation, OTB come to my rescue and I got clear and precise instructions and guidance.
Thank you

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Anonymous

Verified review

This review has been left by a verified client who used OTB Legal.

Matter Type:

Nationality, Citizenship, Registration application

Anonymous

July 24, 2024

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Collected on:

Great Services, very knowledgeable

I had an 30 minutes Initial consultation with Neha, she did answered my questions and concerns that i had regarding to Naturalisation application, she clearly was knowledgeable and very clear.

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Adriana

Verified review

This review has been left by a verified client who used OTB Legal.

Adriana

July 22, 2024

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Collected on:

Very comprehensive consultation

Neha was brilliant. We had our assessment consultation and she was comprehensive and provided very useful advice. I was worried at first as I thought that the consultation would not be detailed as it was a free assessment but it was very detailed. We finished our first phone call and Neha actually called me back as she had further advice to give me which is absolutely amazing and shows she cares as well as her commitment to providing an excellent service to clients . I definitely recommend!

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Amara Louis

Verified review

This review has been left by a verified client who used OTB Legal.

Matter Type:

Immigration Law

Amara Louis

July 12, 2024

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Collected on:

Wonderful experience!

I had a wonderful experience with Neha and Bridget. They were incredibly helpful, and I achieved my desired outcome. Highly recommended!

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Anonymous

Verified review

This review has been left by a verified client who used OTB Legal.

Matter Type:

Immigration Law

Anonymous

July 11, 2024

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Collected on:

Spouse visa application

From the very beginning, Emma was incredibly knowledgeable and attentive, guiding us through every step of the process with clear and concise information.
Her expertise in immigration law was evident, as she meticulously prepared all necessary documents and ensured everything was in perfect order. Emma's responsiveness and willingness to answer all our questions, no matter how small, gave us tremendous peace of mind.

I highly recommend Emma to anyone in need of immigration services. We are grateful for her support and couldn't be happier with the outcome!

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Ben Pearson

Verified review

This review has been left by a verified client who used OTB Legal.

Matter Type:

Partner and family visas

Ben Pearson

July 09, 2024

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Collected on:

Spouse Visa Support

We used Emma to support our Spouse Visa application. Emma provided clear, concise communication which made the application feel straight forward. We were well informed at each stage and had the support from Emma at every step.

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Tracey Duodu

Verified review

This review has been left by a verified client who used OTB Legal.

Matter Type:

Immigration Law

Tracey Duodu

July 08, 2024

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Collected on:

First class professional service

Emma Cohen at OTB Legal worked on our very complicated immigration case in the most impressive way. Having her as our legal representative filled me with nothing but confidence that we stood the best chance of a positive outcome and that is exactly what we have received. She is highly experienced and very personable. She is extremely thorough and I would recommend her a thousand times over if possible. During the short period that Emma was on leave, her colleagues at OTB were very swift in getting in touch with relevant updates. Pricing is also very upfront, transparent and easy to understand which is not always the case.

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jonathan

Verified review

This review has been left by a verified client who used OTB Legal.

Matter Type:

Immigration Law

jonathan

July 05, 2024

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Collected on:

passport application approved!

clear instructions and guidance from Ms Parmar for my cover letter led to my originally hindered passport application to finally be approved :)

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Clare Sophie

Verified review

This review has been left by a verified client who used OTB Legal.

Matter Type:

Immigration Law

Clare Sophie

July 04, 2024

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Collected on:

Wouldn’t go anywhere else

We first went to OTB Legal a few months ago and was put in contact with their lawyer ‘Neha’ she gave us free legal advice and from the moment we spoke to her we knew she was the lawyer we wanted to represent my husband. For months before we was fighting the home office and not getting anywhere. The minute Neha got involved we got the answer we wanted. We cannot thank her enough and if we ever need another solicitor then we will turn to OTB legal.

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Reviews collected from

Thomas

Matter Type:

Immigration Law

Thomas

June 20, 2024

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Collected on:

Thomas

Amrit Singh deserves special recognition. A very helpful and knowledgeable solicitor. Obtaining a visa is a lengthy and challenging process but with Amrit in our corner I can see this being a smooth sailing process.

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Kiefer

Matter Type:

Immigration Law

Kiefer

June 05, 2024

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Collected on:

Kiefer

Worked with Emma on my UK work visa. She was incredible and very responsive to all my many questions. I am now happily in the UK after only a few months of work! would recommend to anyone with similar needs.

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Alex

Matter Type:

Immigration Law

Alex

May 29, 2024

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Collected on:

Alex

Emma was very professional. She communicated well and was always available to answer any questions we had which really put our minds at ease. The whole process felt very easy for us and our visa was granted with no issues.

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Justin

Matter Type:

Immigration Law

Justin

May 21, 2024

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Collected on:

Justin

Very good service great outcome and very professional Thankyou for all your help

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Mariam

Matter Type:

Immigration Law

Mariam

April 18, 2024

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Collected on:

Mariam

I had an amazing experience with OTB Legal! I was able to make an appointment very quickly and was guaranteed a 30-mins free consultation, which helped so much in not paying huge legal fees to figure out my current legal status and what that meant for me. I spoke to Neha Parmar, who was qualified, kind, and absolutely amazing! I would highly recommend OTB Legal for their professionalism and fast replies, especially Neha! Thank you so much OTB legal :)

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OTB Legal are accredited by

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About this branch

Description

OTB Legal are a specialist UK Immigration law solicitors, offering a full range of immigration services to both businesses and individuals. Recognised by the Legal 500 and Chambers and Partners as being one of the best in our field, we have an outstanding success rate on cases. We pride ourselves on being different from the usual tired cliché of solicitors and bring a refreshing, modern service with client experience at the heart of everything we do. Understanding that immigration law can be daunting, we are here to help you. As one of the few firms that offer free initial advice, why not take advantage and schedule a free consultation for your case today?

Regulated by

Solicitors Regulation Authority

Legal services

Personal areas of law

  • Immigration
    • Administrative reviews, appeals and judicial reviews
    • Ancestry visas
    • Applications for British citizenship
    • Applications for discretionary leave
    • Applications to extend leave to remain or for settlement
    • Asylum and Deportation
    • Citizenship
    • Deportation appeals
    • EEA Family Permits
    • EEA Registration Cards
    • EEA Residence Permits
    • Entry clearance applications and appeals
    • Family Based Visas
    • Family Reunion Applications / Appeals
    • Family Visit Visa Applications /Appeals
    • Further leave to remain applications
    • General Visit Visa Applications / Appeals
    • Human Rights
    • Illegal Workers and Civil Penalties
    • Immigration Law
    • Indefinite leave to remain applications
    • Marriage Applications/Appeals
    • Nationality, Citizenship, Registration application
    • Partner and family visas
    • Re-entry bans
    • Refugee Family Reunion
    • Settlement Applications and indefinite leave to remain appeals
    • Tier 1 (investors, entrepreneurs and exceptional talent)
    • Tier 2 (sponsored skilled workers)
    • Tier 4 (students)
    • Tier 5 (temporary workers)
    • UK ancestry
    • Visas
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