Pardoes Solicitors

Having previously used Pardoes, and been happy with the service, we thought we would ask for a transfer of equity and possible deed of trust in April. Was told that my partner also had to register as he was paying into property. Gave a £200 deposit and an estimate for just over £1000 plus £660 for the deed of trust. Took documents to our local office (Taunton) only to find it had closed! Drove to Bridgwater and the office had moved twice so, eventually found it. At the end of June we informed them that we were in a position to proceed but, the person dealing with this had left and we were allocated another person in Yeovil! Assuming all was well, no! , we received an email from Yeovil to say that they couldn’t act for my partner and he would need another solicitor to act for him. Why weren’t we told this from the beginning!!! This has added yet more costs to the process taking the joint spend to nearly £3000!!! Also received another email during this fiasco to tell us that our contact person in Bridgwater had left the company so, that’s two different people dealing with the case who have moved on!! Was then given another estimate of costs for over £2000 which included paying off the mortgage (this had already happened) so we questioned why the estimate included bank admin fees, redemption fees and telegraphic fees. Initially was told to ignore the redemption fees but, after questioning this, was told that the redemption fee and telegraphic fee would not be charged if the mortgage had been discharged. Nothing about the bank admin fee and several hundred pounds to send a transfer document over to the community management company (our home is freehold) although we had already paid the £175 fee for the management company for the change of name. We are now so completely dissatisfied with how we have been treated, we have asked for the return of our deposit. Not once have we received any advice, and certainly no clear explanation of the estimated cost. It’s just been a money making process for Pardoes and we would not recommend them or use them again.

I would like to thank the amazy Yseult Fell of the yeovil branch for taking us through the purchase and sale here in Wiltshire to Dorset. She has treated us with such professionalism and has given us a smooth experience of what could have been a nightmare. Thank you Izzy, you are amazing . Pardoes are so lucky to have you.

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Yseult Fell

I contacted Pardoes solicitors in what was one of the most difficult times of my life. Molly Guest was so professional and supportive during the case she was working on for me , she really gets real life situations and actually cares about the people she is helping. Molly Could tell when I was getting stressed and upset , she was so down to earth and her advise was amazing 👏. Every question I had (and I had alot) Molly took the time to reply to me and clearly explain. I wouldn't hesitate to recommend Pardoes to anyone, all of the staff that I have had the pleasure of speaking to have been really helpful. Again I'd really like thank Molly for her help and support. Pardoes are professional and friendly. I wish you all the best.

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Molly Guest

During one of the most difficult years of my life, Mark Hood went above and beyond to support me. His knowledge of family law is exceptional, but what truly sets him apart is his humanity. From our very first conversation, I felt that he genuinely cared about achieving a fair and just outcome. As a single mother navigating a challenging situation and system, that compassion meant more than I can express. Mark approached every stage of my case with intelligence, meticulous research, empathy, and calm professionalism. He was generous with his time, always willing to explain things clearly, answer questions, and offer practical support whenever I needed it. I never felt like just another client, I felt heard, respected, and understood. Thank you, Mark, not only for your expertise and dedication, but for never losing sight of the human being behind the legal case. That ability to combine outstanding legal knowledge with genuine compassion is what makes you such an exceptional solicitor. I will always be deeply grateful for your support.

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Mark Hood

The whole team at Pardoes were really good. It was a long winded process to complete the purchase of an indusrial unit in Somerton, which was not of Pardoes making, but they got us over the line to completion. We are more than happy with their various staff and I even use then for my own personal needs e.g. wills etc.

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Bhavani Hogarty

Michael Sewell

Michelle Mitchell

Sue Anthony

We have just had the most amazing conveyancing service by Izzy Fell. She has thoroughly "looked after us" . She treated us with care, understanding and humour throughout our sale and purchase. She is a delightful young lady and my husband and I wish her all the best in her career. She was recommended to us via Mortons Estate agents, who were also excellent. Keep being enthusiastic about your job Izzy as it really does shines through. Pardoes are so lucky to have you.

Tanya and Katie have been excellent throughout the buying process. As a first time buyer they guided me through the process with great communication and knowledge and made the whole experience simple to understand, but also going the extra mile at each stage of the conveyancing. Thank you to all at pardoes solicitors and I highly recommend as a first time buyer. You have all been brilliant. Best wishes Luke

These solicitors are amazing. Highly efficient and thorough I would recommend them to anyone

Excellent. As first-time buyers, we’re so grateful for the amazing support from everyone. The whole team made the process smooth and stress-free, and the reception staff were always warm, helpful, and welcoming. Thank you all for your guidance, patience, and kindness—you made this experience truly wonderful.

We could not be happier with our experience at Pardoes. Massive thank you to Sasha Loveridge and Yseult Fell who provided us with a faultless service throughout. Their attention to detail, speed of response and professionalism was exceptional which really did make the experience of completing on a house a lot less stressful. Also a massive thank you to Bhavani Hogarty for arranging the process for us. I would highly recommend Pardoes for anyone seeking legal assistance.

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Sasha Loveridge

Yseult Fell