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How Holley & Steer Compares

Value for money

!

Limited data.

This firm - 93%
National Average
Poor Competitive Excellent

Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.

This score has been calculated using up to the last 300 reviews left by clients of Holley & Steer on ReviewSolicitors.

As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Holley & Steer. These questions include:

  • Value for money (a rating of 1-5)
  • How much were you initially quoted or how much did you expect to pay?
  • Approximately how much did you end up spending for the legal services provided (ignoring disbursements and court fees)
  • Did you think this was underpriced, overpriced or about right?
  • Overall experience

We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.

If you would like to read more about how we work with our review data please see our Transparency section.

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Would recommend to
friends and family

This firm - 95%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Holley & Steer and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.

You can use this data to see how Holley & Steer performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.

As part of our review questionnaire we ask the question:

"Would you recommend this firm to somebody else?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 95%
No 5%

If you would like to read more about how we work with our review data please see our Transparency section.

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Satisfied with
outcome of matter

This firm - 95%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Holley & Steer and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.

You can use this data to see how Holley & Steer compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.

As part of our review questionnaire we ask the question:

"Were you satisfied with the outcome of your case?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 95%
No 5%

If you would like to read more about how we work with our review data please see our Transparency section.

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Rankings by area of expertise

The rankings below show the areas of expertise that Holley & Steer offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.

Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.

Review Sources

Client Reviews

4.8/5

Reviews summary

  • Excellent

    131
  • Very Good

    7
  • Average

    0
  • Poor

    2
  • Awful

    5

Overall experience

  • Value For Money
  • Communication
  • Initial Impressions
  • Approachability
  • Documentation Accuracy
  • Legal knowledge
Anonymous,

Verified review

This review has been left by a verified client who used Holley & Steer.

Matter Type:

Disputed Probate

Anonymous,

April 30, 2024

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Collected on:

Great service

Very efficient with prompt replies every time.

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Sarah

Sarah

April 08, 2024

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Collected on:

Great local service

Updating our wills was handled in a friendly & professional manner. Great to have a local company serving the local community.

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Ollie

Matter Type:

Residential Conveyancing

Ollie

April 04, 2024

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Collected on:

Complex property Purchase

Kim, absolutely excelled at every point, the approach she had to making sure our purchase stayed on track was impeccable. I couldn't have asked for anymore, would thoroughly recommend Kim to anyone for their residential purchase.

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Lee

Lee

March 28, 2024

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Collected on:

House Purchase

Kim was absolutely excellent throughout the process of purchasing our first property. We were very nervous as we needed to be out of our rental property asap and had concerns about how long things could potentially take to complete. Kim ensured that we stayed a step ahead at all times so that there would never be a delay on our side. We ended up completing in under 7 weeks which is something we didn't even consider would be possible. I honestly cannot recommended Kim and H&S enough.

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Janice,

Verified review

This review has been left by a verified client who used Holley & Steer.

Matter Type:

Disputed Probate

Janice,

February 09, 2024

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Collected on:

Highly Recommend

Great service, reasonably priced and third time using this solicitors.

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David,

Verified review

This review has been left by a verified client who used Holley & Steer.

Matter Type:

Agricultural land for sale or development

David,

February 06, 2024

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Collected on:

06/02/24

Very helpful and friendly. Explained everything in detail.

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Susan,

Verified review

This review has been left by a verified client who used Holley & Steer.

Matter Type:

Agricultural land for sale or development

Susan,

January 23, 2024

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Collected on:

House sale

Kept informed, polite, very efficient
Easy to get too
All smart and tidy

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Adris Lewis

Verified review

This review has been left by a verified client who used Holley & Steer.

Matter Type:

Lasting power of attorney

Adris Lewis

January 16, 2024

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Collected on:

Friendly and easy to deal with.

Found the solicitor very friendly and easy to deal with.

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Lisa,

Verified review

This review has been left by a verified client who used Holley & Steer.

Matter Type:

New home purchases and sales

Lisa,

January 16, 2024

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Collected on:

Bad service

I did not feel that my initial instructions were taken into account for this purchase. The advise was to use the management company and property agents experience to purchase a vacant holiday let. This took over 6mths to complete.

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Anthony,

Verified review

This review has been left by a verified client who used Holley & Steer.

Matter Type:

Residential Conveyancing

Anthony,

January 04, 2024

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Collected on:

Misled

Bought property but solicitor missed the fact that I didn’t actually own the store room. Later costing me money to get it put right when selling property

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Reviews collected from

Martin

Martin

November 16, 2021

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Martin

Great staff, good location.

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Josie

Josie

October 02, 2020

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Collected on:

Josie

Great to deal with. Kind and caring. Helpful and efficient.

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June

June

April 03, 2019

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Collected on:

June

Very helpful and friendly

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Rich

Rich

September 13, 2018

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Collected on:

Rich

Bought and sold a few properties with John before - Always a pleasure to deal with and I've never had an issue. His costs are fair, he works promptly and talks in a language a normal person like myself can understand.

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Tess

Tess

March 28, 2022

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Collected on:

Tess

Absolutely outstanding. We were on a very tight deadline, Barbara and her team were fantastic. I can not recommend them enough. They were so patient, kind and professional throughout. Any questions we had they were always so quick to answer. Buying a house in such a short amount of time was challenging but Barbara did it. Thank you.

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Holley & Steer are accredited by

accreditation
accreditation

About this branch

Description

We are proud to be one of the longest-running businesses in Burnham-on-Sea and have represented multiple generations of families both local and nationwide. What makes us different is our people, who are determined to do their best for our clients. We aim to offer a personable approach and are willing to go above and beyond for our clients in their time of need. We are excited to have recently acquired the law practice of John Shirley & Co and now boast two offices in Burnham-on-Sea. Based at the heart of the town centre, John and his team have been servicing the needs of his clients for over 40 years. With both firms dedicated to providing practical and effective legal services, the expansion has been smooth. The move underlines Holley & Steer’s commitment to provide good quality legal services and having two offices shall benefit our clients greatly.

Regulated by

Solicitors Regulation Authority

Legal services

Personal areas of law

  • Housing & Property
    • Buying at auction
    • Declarations of trusts
    • Deeds of Gifts
    • Deeds of easements, variation, deeds of rectifications
    • Exclusivity and lock-out agreements
    • Extending your Lease
    • Investment and buy to let properties
    • Landlord and Tenant
    • Lease Extensions
    • Leasehold properties
    • Matrimonial transfers
    • New home purchases and sales
    • Option agreements and conditional contracts
    • Purchase and Sale
    • Remortgaging
    • Renting and Tenancy Agreements
    • Residential Conveyancing
    • Restrictive Covenants, Easements and Wayleaves
    • Right of Way and Rights to Light
    • Second charges
    • Tenancy Breaches, Injunctions and Forfeiture Claims
    • Tenant Eviction
    • Transfer of title
    • Transfers of equity
    • Transfers of parts of land
  • Wills, Trusts & Probate
    • Probate
    • Trusts
    • Wills

Business areas of law

  • Agriculture
    • Agricultural land for sale or development
    • Buying and selling a farm
    • Commercial contracts for farming businesses
    • Equestrian property
    • Farm partnerships and corporate structures
  • Commercial Property
    • Commercial Leases
    • Commercial mortgages
    • Development plot sales
    • Environmental policy law
    • Finance
    • Investment purchases and Buy to Let
    • Landlord and tenant
    • Purchase and Sale Of Commercial Property
    • Purchase of development land
    • Rights of way issues
    • Sales or purchases of shops, factories, warehouses, offices and licensed premises
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