Alexander Tinniswood
This review was submitted by a verified client of Holley & Steer.
House Purchase
Friendly and helpful staff for the most part. Communication could have been better and I had to chase progress on a number of occasions as my account internally bounced between solicitors due to their workforce challenges. Robert Hann was great once he took over my account.
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from Holley & Steer
Thank you for your feedback, Alexander. We are delighted that Robert was great once he took over your file, and that our team was friendly and helpful. However, we sincerely apologize for the frustration caused by the communication gaps and internal handovers. We greatly appreciate your patience while we navigated these workforce challenges, and we wish you all the best in your new home!