NORMANPULL
Housing & Property
NORMAN PULL - SALE OF PROPERTY
VERY PROFICIENT & TIMELY. I WAS VERY SURPRIZED AT THE SPEED WITH WHICH MATTERS WERE PROGRESSED TO A MOST SATISFACTORY CONCLUSION.
Smith & Co Solicitors
Commercial Property
|
605 Total Company Reviews
Commercial Property
|
605 Total Company Reviews
26 Hamilton Road, Felixstowe, Suffolk, IP11 7AN
Accepting new clients
26 Hamilton Road, Felixstowe, Suffolk, IP11 7AN
Regulated by:
The Solicitors Regulation Authority
Regulator ID: 8000538
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Smith & Co Solicitors Review Scores & Client Satisfaction Overview
Excellent
Value for
Money
Value for money: 92%
Money
Value for money
9%
above national average
About this score
This rating is based on verified client feedback and compares how this firm’s value for money is perceived against the national average. In legal services, value for money is not about being the cheapest option, but about whether clients feel the service, expertise, and outcome justified the cost. This comparison helps place client experiences in context when choosing a law firm.
Success
Rate
Satisfied with outcome: 95%+
Rate
Satisfied with outcome
15%
above national average
About this score
This rating is based on client feedback and compares how satisfied people were with the result of their legal matter against the national average for similar legal services. While every case is different and outcomes can depend on the law, the facts, and decisions made by courts or tribunals, this comparison is designed to be like for like.
When a firm has a large number of reviews, individual case differences tend to balance out over time. This makes the national average a useful benchmark for understanding how often clients feel the result achieved was fair and appropriate for their situation. Even small differences from the average can therefore reflect a meaningful difference in the overall standard of legal service provided.
Would
Recommend
Would recommend to friends and family: 90%
Recommend
Would recommend to friends and family
9%
above national average
About this score
This score shows how likely clients are to recommend this law firm to friends or family, based on verified reviews and compared with the national average. In legal matters, recommendations are usually based on trust, clarity of advice, and how supported clients felt throughout their case. This comparison helps show how consistently a firm meets those expectations.
Communication
4.5/5
Initial Impressions
4.7/5
Approachability
4.6/5
Documentation Accuracy
4.5/5
Legal Knowledge
4.6/5
Value for money
4.6/5
Accreditations
Smith & Co Solicitors are accredited by
Description
Smith and Co Solicitors are on hand to offer local legal services with a personal touch and are proud to be part of the community in Ipswich, Felixstowe, Haverhill and Sudbury. Every client is given the direct telephone number and email address of the solicitor handling their matter and we take time to listen and deliver the service you deserve. We are able to offer initial appointments in person, by telephone or face-to-face appointments via Skype, Google or Zoom as we have upgraded all of our communications to cloud-based systems. Saturday morning meetings are also available in Ipswich, on the first Saturday of each month. At Smith & Co Solicitors, every client matters and our dedicated team is here to help you.
Rankings by area of expertise
The rankings below show the areas of expertise that Smith & Co Solicitors offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.
Smith & Co Solicitors Review Scores & Client Satisfaction Overview
Excellent
Value for
Money
Value for money: 95%+
Money
Value for money
13%
above national average
About this score
This rating is based on verified client feedback and compares how this firm’s value for money is perceived against the national average. In legal services, value for money is not about being the cheapest option, but about whether clients feel the service, expertise, and outcome justified the cost. This comparison helps place client experiences in context when choosing a law firm.
13% above
national average
Success
Rate
Satisfied with outcome: 95%+
Rate
Satisfied with outcome
16%
above national average
About this score
This rating is based on client feedback and compares how satisfied people were with the result of their legal matter against the national average for similar legal services. While every case is different and outcomes can depend on the law, the facts, and decisions made by courts or tribunals, this comparison is designed to be like for like.
When a firm has a large number of reviews, individual case differences tend to balance out over time. This makes the national average a useful benchmark for understanding how often clients feel the result achieved was fair and appropriate for their situation. Even small differences from the average can therefore reflect a meaningful difference in the overall standard of legal service provided.
16% above
national average
Would
Recommend
Would recommend to friends and family: 95%+
Recommend
Would recommend to friends and family
16%
above national average
About this score
This score shows how likely clients are to recommend this law firm to friends or family, based on verified reviews and compared with the national average. In legal matters, recommendations are usually based on trust, clarity of advice, and how supported clients felt throughout their case. This comparison helps show how consistently a firm meets those expectations.
16% above
national average
Communication
4.9/5
Initial Impressions
4.9/5
Approachability
4.9/5
Documentation Accuracy
4.8/5
Legal Knowledge
4.9/5
Value for money
4.8/5
Accreditations
Smith & Co Solicitors are accredited by
Description
Smith and Co Solicitors are on hand to offer local legal services with a personal touch and are proud to be part of the community in Ipswich, Felixstowe, Haverhill and Sudbury. Every client is given the direct telephone number and email address of the solicitor handling their matter and we take time to listen and deliver the service you deserve. We are able to offer initial appointments in person, by telephone or face-to-face appointments via Skype, Google or Zoom as we have upgraded all of our communications to cloud-based systems. Saturday morning meetings are also available in Ipswich, on the first Saturday of each month. At Smith & Co Solicitors, every client matters and our dedicated team is here to help you.
Rankings by area of expertise
The rankings below show the areas of expertise that Smith & Co Solicitors offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.
Housing & Property
1 / 6
Wills, Trusts & Probate
1 / 4
Family Law
1 / 4
Commercial Property
1 / 5
Consumer
1 / 9
Personal Injury
1 / 3
Land Law
1 / 3
Notary
1 / 9
Employment
1 / 7
Agriculture
1 / 2
Auction Law
1 / 4
Child Law
1 / 3
Company & Commercial
1 / 6
Construction
1 / 2
Money & Tax
1 / 5
Local
1 / 11
Housing & Property
234 / 4,697
Wills, Trusts & Probate
232 / 3,711
Family Law
283 / 4,156
Commercial Property
325 / 3,580
Consumer
176 / 4,306
Personal Injury
289 / 2,592
Land Law
125 / 1,326
Notary
85 / 861
Employment
394 / 3,545
Agriculture
178 / 815
Auction Law
36 / 292
Child Law
162 / 1,645
Company & Commercial
289 / 4,048
Construction
110 / 848
Money & Tax
222 / 1,904
National
365 / 11,162
Pinned Reviews
Patricia Stamford
Name change by deed poll
Victoria Hosking dealt with my name change superbly . She explained everything.. was so helpful to an 80 year old ! Told me who to contact etc. I would 100% recommend her. The reception staff were also friendly and helpful. Thankyou
Solicitors tagged in
this review
Meet the team of Smith & Co Solicitors
Team members
No Solicitors / Paralegals / Legal experts found with that name.
Amber Rainford
Graduate Solicitor Apprentice
5.0
|
47 Reviews
Meet the team of Smith & Co Solicitors
Team members
No Solicitors / Paralegals / Legal experts found with that name.
Amber Rainford
Graduate Solicitor Apprentice
5.0
|
47 Reviews
Lily Bone
Graduate Solicitor Apprentice
5.0
|
13 Reviews
Annabelle Hayward
Legal Assistant
5.0
|
1 Reviews
Contact & Locations - Smith & Co Solicitors
Opening hours
| Monday | 09:00–17:00 |
| Tuesday | 09:00–17:00 |
| Wednesday | 09:00–17:00 |
| Thursday | 09:00–17:00 |
| Friday | 09:00–17:00 |
| Saturday | (Closed) |
| Sunday | (Closed) |
26 Hamilton Road, Felixstowe, Suffolk, IP11 7AN
Reviews
4.6
/5
29 Reviews
Filter your results
Star rating
Review Source
Rating
Review Source
Clients say
What clients say about Smith & Co Solicitors
Clients praise the firm for strong expertise in conveyancing, property sales and purchases, first time buyer matters, leasehold transactions, probate, remortgage work, landlord and tenant issues, and wills. Reviews highlight efficient case handling, clear explanations, prompt communication, and thorough attention to detail. Clients also value the team’s calm, reassuring and patient approach, alongside friendliness, professionalism, kindness and supportiveness. The firm is seen as responsive, reliable and proactive, making often stressful processes feel smooth and well managed.
Clear communication
Prompt replies
Professional service
Helpful support
Friendly approach
Kept informed
Easy understanding
Calm reassurance
Efficient handling
Stress free
ReviewSolicitors Review List
AndrewB..
Verified
This review was submitted by a verified client of Smith & Co Solicitors.
Housing & Property
Sale of Kendall Close
Professional and very efficient in all aspects of dealing with the contractual matters and completion of sale, in short timeframe.
Legal experts tagged in
this review
A representative from Smith & Co Solicitors responded to this review
Thank you for your 5 star review of your recent property sale with Megan - she prides herself on delivering an excellent service and moving matters along promptly. We greatly appreciate your recommendation.
Anonymous
Verified
This review was submitted by a verified client of Smith & Co Solicitors.
Housing & Property
Very helpful.
I am pleased to say that our Solicitor Megan Rawlings, was most helpful, and took the stress out of the selling of our property. Thank you very much for all your help.
Legal experts tagged in
this review
A representative from Smith & Co Solicitors responded to this review
We really appreciate your 5 star review of Megan, who goes out of her way to support her clients with the best service. Thank you
Andreea-Cristina
Verified
This review was submitted by a verified client of Smith & Co Solicitors.
Housing & Property
Excellent experience
Thank you very much for your help and support throughout the process of my new purchase and remortgage.
Solicitors tagged in
this review
A representative from Smith & Co Solicitors responded to this review
We are very grateful for your 5 star review - Suzannah is an excellent conveyancer who ensures her clients transactions progress as smoothly as possible. We wish you much happiness with your new home.
Colin
Verified
This review was submitted by a verified client of Smith & Co Solicitors.
Housing & Property
Service
Megan was very friendly and helpful and nothing was too much trouble when we phoned for help or general progression of the sale, highly recommend.
A representative from Smith & Co Solicitors responded to this review
Thank you so much for your glowing review! Megan, Karen and our Haverhill team pride themselves on an delivering excellent service to their clients - your recommendation is much appreciate.
Neil Parker
Verified
This review was submitted by a verified client of Smith & Co Solicitors.
Commercial Property
Re: Tenancy Matter. Eviction
Throughout the entire process of initial dialogue, instruction and subsequent removal of tenant, Keith was of the utmost help. We own in excess of 20 rental properties, and i would not hesitate to use Smith & Co again. Indeed I believe my rental agents are doing exactly that.
Solicitors tagged in
this review
A representative from Smith & Co Solicitors responded to this review
We really appreciate your 5 star review and recommendation for Keith and the Landlord & Tenant team - they're really committed to delivering an excellent level of service to their clients. Please get back in touch whenever you need any legal services in the future.
Other Reviews
Ben Steward
Housing & Property
Ben
What an amazing experience! Despite this ending up being a complicated sale, everything was dealt with professionally and respectfully. I have been kept updated throughout and a huge amount of work went in to ensuring everything was sorted and completed correctly. I really could not have asked for anything more. Thank you so much.
Legal experts tagged in
this review
Thank you Ben for taking the time to share your positive experience with Jade and her team. We enjoy working with 5* clients
Jojo Humes
Housing & Property
Jojo
I chose Smith and Co to deal with conveyancing after them being recommended. Alexandra was very efficient and the sale and purchase went very smoothly. Communication was prompt and any queries were dealt with quickly and without any fuss. I would definitely use their services again.
Thank you for taking the time to leave a review. Alexandra and Kitty pride themselves on keeping their clients informed at every stage so your feedback will be greatly appreciated. All the best in your new home.
Chris
Housing & Property
Chris
We have now used Smith & CO’s conveyancing service twice and cannot recommend them highly enough (as another reviewer has said - we would give 6 stars out of 5 if we could!). For our latest move in December 2021, Jo Perrins was our allocated conveyancer and could not have been more helpful with what turned out to be a tricky chain. Thanks again to all at Smith & Co!
A representative from Smith & Co Solicitors responded to this review
Dear Chris Your kind words and loyalty means a lot to us as Jo and all the team put their all into providing a great service. 2021 was an exhausting year for conveyancers and house movers alike and your recognition makes it all the more worthwhile.
Nigel Hooper
Housing & Property
Nigel Hooper
We have used Mark for several property purchases / sales over the last 12 years and wouldn’t hesitate to do so again, and would highly recommend him to anyone else looking for an experienced conveyancer who provides an efficient, effective, diligent and personable service. Despite tight deadlines, and numerous challenges he remained positive and ensured that we were in a position to exchange and complete within the required timeframe. Thanks!
Reviews
4.9
/5
605 Reviews
Filter your results
Star rating
Review Source
Rating
Review Source
Clients say
What clients say about Smith & Co Solicitors
Clients praise the firm for strong expertise in conveyancing, property sales and purchases, first time buyer matters, leasehold transactions, probate, remortgage work, landlord and tenant issues, and wills. Reviews highlight efficient case handling, clear explanations, prompt communication, and thorough attention to detail. Clients also value the team’s calm, reassuring and patient approach, alongside friendliness, professionalism, kindness and supportiveness. The firm is seen as responsive, reliable and proactive, making often stressful processes feel smooth and well managed.
Clear communication
Prompt replies
Professional service
Helpful support
Friendly approach
Kept informed
Easy understanding
Calm reassurance
Efficient handling
Stress free
ReviewSolicitors Review List
silburn
Verified
This review was submitted by a verified client of Smith & Co Solicitors.
Housing & Property
Home Sale
excellent and friendly service with a smile
Solicitors tagged in
this review
Karen Salberg
Verified
This review was submitted by a verified client of Smith & Co Solicitors.
Housing & Property
Excellent Service from Pauline
Top class service from start to finish. Never needed to chase anything, Pauline kept me well informed and was always easy to contact if I needed to speak to her. My sale and subsequent purchase went through quickly and easily. I highly recommend Pauline and would not hesitate to use her services again in the future. Thank you Pauline!
Solicitors tagged in
this review
Daniela & Tim Cracknell
Housing & Property
Property Sale & Purchase
Knowledgeable, professional, and made our experience of buying and selling a property completely stress-free.
Legal experts tagged in
this review
Anonymous
Verified
This review was submitted by a verified client of Smith & Co Solicitors.
Family Law
100% Recommend
Fantastic service from start to finish! The advice was excellent, professional and easy to understand. I felt supported, reassured and a heartfelt thank you for all your help, kindness and support. I truly appreciate everything you have done and would highly recommend your services to anyone looking for a reliable, knowledgeable and caring solicitor.
Legal experts tagged in
this review
A representative from Smith & Co Solicitors responded to this review
We are so grateful for such a thoughtful and positive recommendation for Amber - she always strives to deliver the best possible outcome for her clients and is a much-valued member of our team. We wish you all the best for the future.
Maeve Borges
Verified
This review was submitted by a verified client of Smith & Co Solicitors.
Housing & Property
Equity Exchange and re--mortgage of property
My Solicitor Pauline Hodgson was excellent from start to finish, no delays at any stage and I received a reply to all emails within 24 hours. Very happy to recommend her services to others.
Solicitors tagged in
this review
A representative from Smith & Co Solicitors responded to this review
Thank you for your 5 star review for Pauline - she really is a top-class conveyancer and prides herself on delivering effective communication throughout the remortgage transaction. Your recognition is very much appreciated.
Other Reviews
Ben Steward
Housing & Property
Ben
What an amazing experience! Despite this ending up being a complicated sale, everything was dealt with professionally and respectfully. I have been kept updated throughout and a huge amount of work went in to ensuring everything was sorted and completed correctly. I really could not have asked for anything more. Thank you so much.
Legal experts tagged in
this review
Thank you Ben for taking the time to share your positive experience with Jade and her team. We enjoy working with 5* clients
Jojo Humes
Housing & Property
Jojo
I chose Smith and Co to deal with conveyancing after them being recommended. Alexandra was very efficient and the sale and purchase went very smoothly. Communication was prompt and any queries were dealt with quickly and without any fuss. I would definitely use their services again.
Thank you for taking the time to leave a review. Alexandra and Kitty pride themselves on keeping their clients informed at every stage so your feedback will be greatly appreciated. All the best in your new home.
warren pike
Notary
warren
excellent service
Solicitors tagged in
this review
A representative from Smith & Co Solicitors responded to this review
Thank you for taking the time to leave your feedback - it's great to hear you were so pleased with the service you received.
Jason
Jason
We have used Smith & Co twice for our house sale and purchase. During our last move our solicitor Rebecca was professional, polite and very helpful throughout the process. My wife and I would recommend Smith & Co
A representative from Smith & Co Solicitors responded to this review
Thank you Jason for taking the time to leave a review for Rebecca. Your words and feedback mean a lot to the team and helps us to keep delivering a service that clients are happy with. All the best in your new home Regards Vicky
Tracy
Housing & Property
Tracy
Could not be more happy with the service! First-time buyer with LISA plus funds from outside of the UK but Rebecca provided super clear instructions, extremely speedy and organised with her work and just made the whole process so much easier. Would definitely recommend Smith & Co Solicitors and especially Rebecca!
A representative from Smith & Co Solicitors responded to this review
Thank you so much for letting us know what a positive experience you had with the purchase of your new property. Rebecca prides herself on communicating with her clients in a clear and concise way which makes what can be a stressful process move smoothly. The conveyancing team work together to make sure clients are well taken care of and it's great to hear your feedback. Your recommendation is much appreciated!
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