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Smith & Co Solicitors

4.9 | 341 Reviews 341 Reviews | Housing & Property
591 Total Company Reviews info icon Housing & Property | info icon 591 Total Company Reviews Housing & Property | info icon 591 Total Company Reviews

Clarence House, 21 St. Margarets Green, Ipswich, Suffolk, IP4 2BN

Accepting new clients

Clarence House, 21 St. Margarets Green, Ipswich, Suffolk, IP4 2BN

Regulated by:

The Solicitors Regulation Authority

Regulator ID: 622582

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Smith & Co Solicitors |
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Smith & Co Solicitors Review Scores & Client Satisfaction Overview

4.9
Excellent
95%+
Value for
Money
95%+
Success
Rate
95%
Would
Recommend
Communication 4.9/5
Initial Impressions 4.9/5
Approachability 4.9/5
Documentation Accuracy 4.9/5
Legal Knowledge 4.9/5
Value for money 4.9/5

Accreditations

Smith & Co Solicitors are accredited by

Cyber Essentials Certified accreditation awarded to Smith & Co Solicitors
The Law Society accreditation awarded to Smith & Co Solicitors
Conveyancing Quality Scheme accreditation awarded to Smith & Co Solicitors

Description

Smith and Co Solicitors are on hand to offer local legal services with a personal touch and are proud to be part of the community in Ipswich, Felixstowe, Haverhill and Sudbury. Every client is given the direct telephone number and email address of the solicitor handling their matter and we take time to listen and deliver the service you deserve. We are able to offer initial appointments in person, by telephone or face-to-face appointments via Skype, Google or Zoom as we have upgraded all of our communications to cloud-based systems. Saturday morning meetings are also available in Ipswich, on the first Saturday of each month. At Smith & Co Solicitors, every client matters and our dedicated team is here to help you.

Rankings by area of expertise

The rankings below show the areas of expertise that Smith & Co Solicitors offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Smith & Co Solicitors Review Scores & Client Satisfaction Overview

4.9
Excellent
95%+
Value for
Money
13% above
national average
95%+
Success
Rate
15% above
national average
95%+
Would
Recommend
16% above
national average
Communication 4.9/5
Initial Impressions 4.9/5
Approachability 4.9/5
Documentation Accuracy 4.8/5
Legal Knowledge 4.9/5
Value for money 4.8/5

Accreditations

Smith & Co Solicitors are accredited by

Cyber Essentials Certified accreditation awarded to Smith & Co Solicitors
The Law Society accreditation awarded to Smith & Co Solicitors
Conveyancing Quality Scheme accreditation awarded to Smith & Co Solicitors

Description

Smith and Co Solicitors are on hand to offer local legal services with a personal touch and are proud to be part of the community in Ipswich, Felixstowe, Haverhill and Sudbury. Every client is given the direct telephone number and email address of the solicitor handling their matter and we take time to listen and deliver the service you deserve. We are able to offer initial appointments in person, by telephone or face-to-face appointments via Skype, Google or Zoom as we have upgraded all of our communications to cloud-based systems. Saturday morning meetings are also available in Ipswich, on the first Saturday of each month. At Smith & Co Solicitors, every client matters and our dedicated team is here to help you.

Rankings by area of expertise

The rankings below show the areas of expertise that Smith & Co Solicitors offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Pinned Reviews

Profile image of corinna warne

corinna warne

Verified
Family Law

Excellent

"Amber Rainford has been brilliant throughout the whole process. She has been extremely helpful, patient, and professional from start to finish. Everything went really smoothly, and she always took the time to explain things clearly and provide support whenever needed."

Legal experts tagged in
this review

Profile image of J. Shorthouse

J. Shorthouse

Verified
Wills, Trusts & Probate

Excellent Service

"Excellent service. Treated us with respect. Friendly and cost was reasonable."

Legal experts tagged in
this review

Meet the team of Smith & Co Solicitors

Meet the team of Smith & Co Solicitors

Contact & Locations - Smith & Co Solicitors

Opening hours

Monday 09:00–17:00
Tuesday 09:00–17:00
Wednesday 09:00–17:00
Thursday 09:00–17:00
Friday 09:00–17:00
Saturday (Closed)
Sunday (Closed)

Clarence House, 21 St. Margarets Green, Ipswich, Suffolk, IP4 2BN

Reviews

4.9 /5 341 Reviews
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Rating

Review Source

Clients say

What clients say about Smith & Co Solicitors

The firm is praised for its expertise in residential conveyancing, including sales, purchases, first-time buyer transactions, leasehold matters, remortgages, tenancy issues, wills and divorce work. Clients valued the team’s efficiency, thoroughness and ability to keep matters progressing smoothly, even in complex or delayed chains. Soft skills repeatedly highlighted include clear communication, prompt responses, patience, reassurance, friendliness, professionalism and a supportive, approachable manner. Reviewers felt well informed throughout, trusted the firm’s guidance, and appreciated the calm, proactive service that reduced stress and delivered successful outcomes.

Excellent communication
Clear explanations
Prompt replies
Kept informed
Friendly team
Professional service
Efficient handling
Supportive throughout
Stress-free process
Quick resolution

ReviewSolicitors Review List

Profile image of Louise

Louise

Verified

Excellent service

Megan at Smith & Co was absolutely wonderful in helping me with the sale of my house. She was always available and very kind. I would 100% recommend and I would use her again if needed.

Legal experts tagged in
this review

0
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Sally

Verified

Buying and selling house

Could not praise the service i have received enough. Very helpful friendly, and dealt with efficiently. Would highly recommend.

Legal experts tagged in
this review

0
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Stuart P

Housing & Property

4 months of intense work and unending patience - a great team

Alex and her wonderful Graduate Solicitor Apprentice, Kitty, kept us informed every step of the way, through a complex and, at times, fragile chain process. It was successfully concluded..

Legal experts tagged in
this review

A representative from Smith & Co Solicitors responded to this review

Thank you so much for recognising what a great team Alex & Kitty are together - they really focus on delivering an excellent service for their clients and the feedback is much appreciated.

0
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Profile image of Tom Barker

Tom Barker

Housing & Property

A fantastic experience from start to finish

We recently used Jade for the purchase of our new home at Lawford Green and couldn’t have been happier with the service we received. From start to finish, communication was excellent and everything generally progressed much quicker and more smoothly than we had expected. Nothing was ever too much trouble, and every question we had was answered clearly and promptly. At no point did we feel like we were being a nuisance for asking questions or chasing something up, which makes a huge difference during what can be quite a stressful process! Jade and Kitty were both friendly, professional and incredibly helpful throughout, and we always felt like we knew exactly where things stood. A genuinely positive experience from start to finish and we wouldn’t hesitate to recommend Jade and the team. Thank you again for making the purchase of our new home such a smooth one!

Legal experts tagged in
this review

A representative from Smith & Co Solicitors responded to this review

Congratulations on purchasing your new home in such a lovely neighbourhood - it's great to hear that Jade and the team made the process so smooth for you. They certainly go above and beyond for their clients. We wish you many happy years in Lawford Green

0
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Sarah English

Housing & Property

Selling and purchasing properties

Pauline was amazing all the way through the process of selling and purchasing properties. We kept in regular contact via email which worked well for me with work and other commitments. I never had to wait long for replies. She explained everything in a way I could understand, and I found it easy to ask questions if I wasn’t sure. I appreciated her honesty and advice. Pauline is friendly, approachable, professional and amazing at her job. I would highly recommend her to anyone.

Solicitors tagged in
this review

A representative from Smith & Co Solicitors responded to this review

Thank you so much for your recommendation for Pauline - her professional approach to her clients and their property matters certainly makes the process smoother and less stressful. We're very lucky to have her lead our property team at Smith & Co!

0
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Other Reviews

Profile image of Ben Steward

Ben Steward

Housing & Property

Ben

What an amazing experience! Despite this ending up being a complicated sale, everything was dealt with professionally and respectfully. I have been kept updated throughout and a huge amount of work went in to ensuring everything was sorted and completed correctly. I really could not have asked for anything more. Thank you so much.

Legal experts tagged in
this review

Thank you Ben for taking the time to share your positive experience with Jade and her team. We enjoy working with 5* clients

0
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Profile image of Jojo Humes

Jojo Humes

Housing & Property

Jojo

I chose Smith and Co to deal with conveyancing after them being recommended. Alexandra was very efficient and the sale and purchase went very smoothly. Communication was prompt and any queries were dealt with quickly and without any fuss. I would definitely use their services again.

Legal experts tagged in
this review

Thank you for taking the time to leave a review. Alexandra and Kitty pride themselves on keeping their clients informed at every stage so your feedback will be greatly appreciated. All the best in your new home.

0
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Profile image of Jason

Jason

Jason

We have used Smith & Co twice for our house sale and purchase. During our last move our solicitor Rebecca was professional, polite and very helpful throughout the process. My wife and I would recommend Smith & Co

A representative from Smith & Co Solicitors responded to this review

Thank you Jason for taking the time to leave a review for Rebecca. Your words and feedback mean a lot to the team and helps us to keep delivering a service that clients are happy with. All the best in your new home Regards Vicky

0
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Profile image of Tracy

Tracy

Housing & Property

Tracy

Could not be more happy with the service! First-time buyer with LISA plus funds from outside of the UK but Rebecca provided super clear instructions, extremely speedy and organised with her work and just made the whole process so much easier. Would definitely recommend Smith & Co Solicitors and especially Rebecca!

A representative from Smith & Co Solicitors responded to this review

Thank you so much for letting us know what a positive experience you had with the purchase of your new property. Rebecca prides herself on communicating with her clients in a clear and concise way which makes what can be a stressful process move smoothly. The conveyancing team work together to make sure clients are well taken care of and it's great to hear your feedback. Your recommendation is much appreciated!

0
Collected on: Google collection source logo
Profile image of E

E

Housing & Property

A client

Had a really good experience at Smith & Co with my house purchase. Alexandra and the team were amazing with communication, keeping us updated, and reassuring us when needed. Super friendly and helpful team! Thanks so much!

Legal experts tagged in
this review

A representative from Smith & Co Solicitors responded to this review

Thank you for taking the time to share your feedback as this is greatly appreciated by Alex and her team. All the best in your new home.

2
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Reviews

4.9 /5 591 Reviews
Filter your results
Star rating
Review Source

Rating

Review Source

Clients say

What clients say about Smith & Co Solicitors

The firm is praised for its expertise in residential conveyancing, including sales, purchases, first-time buyer transactions, leasehold matters, remortgages, tenancy issues, wills and divorce work. Clients valued the team’s efficiency, thoroughness and ability to keep matters progressing smoothly, even in complex or delayed chains. Soft skills repeatedly highlighted include clear communication, prompt responses, patience, reassurance, friendliness, professionalism and a supportive, approachable manner. Reviewers felt well informed throughout, trusted the firm’s guidance, and appreciated the calm, proactive service that reduced stress and delivered successful outcomes.

Excellent communication
Clear explanations
Prompt replies
Kept informed
Friendly team
Professional service
Efficient handling
Supportive throughout
Stress-free process
Quick resolution

ReviewSolicitors Review List

Profile image of anonymous

anonymous

Excellent service throughout

The service from Smith & Co Solicitors was fantastic, and made what could have been a very stressful process of both buying and selling as smooth as possible. Both Alex and Kitty were extremely helpful and quick to respond to queries. I really wouldn’t hesitate to recommended.

Legal experts tagged in
this review

0
Collected on: ReviewSolicitor collection source logo
Profile image of Louise

Louise

Verified

Excellent service

Megan at Smith & Co was absolutely wonderful in helping me with the sale of my house. She was always available and very kind. I would 100% recommend and I would use her again if needed.

Legal experts tagged in
this review

0
Collected on: ReviewSolicitor collection source logo
Profile image of Sally

Sally

Verified

Buying and selling house

Could not praise the service i have received enough. Very helpful friendly, and dealt with efficiently. Would highly recommend.

Legal experts tagged in
this review

0
Collected on: ReviewSolicitor collection source logo
Profile image of Anonymous

Anonymous

Verified
Wills, Trusts & Probate

The Estate of My Late Sister

With regards to the estate of my late sister, very satisfied with service received and cost

Solicitors tagged in
this review

A representative from Smith & Co Solicitors responded to this review

Thank you for taking the time to leave a 5 star review for Keith and letting us know how satisfied you were with how your matter was handled.

0
Collected on: ReviewSolicitor collection source logo
Profile image of Stuart P

Stuart P

Housing & Property

4 months of intense work and unending patience - a great team

Alex and her wonderful Graduate Solicitor Apprentice, Kitty, kept us informed every step of the way, through a complex and, at times, fragile chain process. It was successfully concluded..

Legal experts tagged in
this review

A representative from Smith & Co Solicitors responded to this review

Thank you so much for recognising what a great team Alex & Kitty are together - they really focus on delivering an excellent service for their clients and the feedback is much appreciated.

0
Collected on: ReviewSolicitor collection source logo

Other Reviews

Profile image of Ben Steward

Ben Steward

Housing & Property

Ben

What an amazing experience! Despite this ending up being a complicated sale, everything was dealt with professionally and respectfully. I have been kept updated throughout and a huge amount of work went in to ensuring everything was sorted and completed correctly. I really could not have asked for anything more. Thank you so much.

Legal experts tagged in
this review

Thank you Ben for taking the time to share your positive experience with Jade and her team. We enjoy working with 5* clients

0
Collected on: Google collection source logo
Profile image of Jojo Humes

Jojo Humes

Housing & Property

Jojo

I chose Smith and Co to deal with conveyancing after them being recommended. Alexandra was very efficient and the sale and purchase went very smoothly. Communication was prompt and any queries were dealt with quickly and without any fuss. I would definitely use their services again.

Legal experts tagged in
this review

Thank you for taking the time to leave a review. Alexandra and Kitty pride themselves on keeping their clients informed at every stage so your feedback will be greatly appreciated. All the best in your new home.

0
Collected on: Google collection source logo
Profile image of warren pike

warren pike

Notary

warren

excellent service

Solicitors tagged in
this review

A representative from Smith & Co Solicitors responded to this review

Thank you for taking the time to leave your feedback - it's great to hear you were so pleased with the service you received.

0
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Profile image of Jason

Jason

Jason

We have used Smith & Co twice for our house sale and purchase. During our last move our solicitor Rebecca was professional, polite and very helpful throughout the process. My wife and I would recommend Smith & Co

A representative from Smith & Co Solicitors responded to this review

Thank you Jason for taking the time to leave a review for Rebecca. Your words and feedback mean a lot to the team and helps us to keep delivering a service that clients are happy with. All the best in your new home Regards Vicky

0
Collected on: Google collection source logo
Profile image of Tracy

Tracy

Housing & Property

Tracy

Could not be more happy with the service! First-time buyer with LISA plus funds from outside of the UK but Rebecca provided super clear instructions, extremely speedy and organised with her work and just made the whole process so much easier. Would definitely recommend Smith & Co Solicitors and especially Rebecca!

A representative from Smith & Co Solicitors responded to this review

Thank you so much for letting us know what a positive experience you had with the purchase of your new property. Rebecca prides herself on communicating with her clients in a clear and concise way which makes what can be a stressful process move smoothly. The conveyancing team work together to make sure clients are well taken care of and it's great to hear your feedback. Your recommendation is much appreciated!

0
Collected on: Google collection source logo

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