01403 337 337
We are a family firm of friendly lawyers in Horsham, Billingshurst and Haywards Heath providing clients with a transparent and cost effective legal service in Sussex and Surrey. We’re a young, growing, energetic and ambitious Sussex law firm that offers a comprehensive range of legal services for family law and commercial law. We’re not the biggest firm in the world but we like to keep it small and friendly. Our first meeting with you is always free and our fees are reasonable. The specialists on our team are happy to travel to whichever of our offices is most convenient for you. Read more...
Also known as - Mulcare Jenkins
Mancini Legal Limited
have 2 other locations
Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.
This score has been calculated using up to the last 300 reviews left by clients of Mancini Legal Limited on ReviewSolicitors.
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ReviewSolicitors uses our community data to show you how many clients used Mancini Legal Limited and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.
You can use this data to see how Mancini Legal Limited performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.
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ReviewSolicitors uses our community data to show you how many clients used Mancini Legal Limited and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.
You can use this data to see how Mancini Legal Limited compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.
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The rankings below show the areas of expertise that Mancini Legal Limited offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.
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Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.
Client Reviews
Verified review
This review has been left by a verified client who used Mancini Legal Limited.
Matter Type:
Probate
Peter
Collected on:
Initial communication with case handler was difficult , but greatly improved eventually . cost were as discussed and competitive if you don't want to do the paperwork yourself. took 14 months during Covid pandemic to complete.
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Verified review
This review has been left by a verified client who used Mancini Legal Limited.
Matter Type:
Agricultural land for sale or development
Gillian
Collected on:
Despite the difficulties due to the Covid19 pandemic Mancini Legal handled our property sale efficiently.
The progress tracker app is a great idea but in our case was let down by progress stages not being updated.
Overall communication and ability to access the solicitor/secretary was not great with phone calls not returned and emails not responded to as promptly as they could have been.
To be fair, Mancini Legal got the job done which is all that was required.
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Verified review
This review has been left by a verified client who used Mancini Legal Limited.
Matter Type:
Probate
Carol
Collected on:
Really disgusted. Had to chase all the way, solicitors involved changed several times. Constantly chasing to get responses. Charged way too much for minimal work. Really took advantage of my parents as did not advise on making the will what it meant if mancini were executors. Very disappointed
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Verified review
This review has been left by a verified client who used Mancini Legal Limited.
Matter Type:
Residential Conveyancing
Philippa
Collected on:
We sold and bought with Mancini Legal conveyancing both process.es The sale was smooth running and Melanie Ward,, Conveyancing Executive was good at keeping us in the loop and informed. The sale took longer than expected but that was down to having to get an additional Deed drawn up and signed, that none of us could have known about till the process was underway. Melanie liaised and did this as speedily as was possible. The purchase was equally as smooth running. We went through a period where things went quiet then Melanie was in touch to effectively say we were ready to complete and was able to send a very comprehensive report through. Again something had been picked up, a lease (we were buying freehold) which Mancini had arranged to be removed on completion. This was all arranged and sorted by Mancini so informing us was just a formality. A pleasure to correspond with Melanie, and I would definitely recommend this firm.
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Verified review
This review has been left by a verified client who used Mancini Legal Limited.
Matter Type:
Agricultural land for sale or development
Alan
Collected on:
Mancini Legal have acted for us on two occasions and in both they have been extremely efficient, and always approachable.
They encountered other solicitors who dragged their heels and were uncooperative and managed them with success.
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Matter Type:
Transfers of equity
John
Collected on:
I had a very turbulent experience with Mancini Legal. My originally appointed conveyancer unfortunately didn't do anything with my case for many weeks and I was left in a position of no updates, broken promises and severe delays. However, Emily Marcham the executive assistant to the CEO has been markedly professional, empathetic and understanding of my various complaints and my eventual compliant to Alessandro Mancini was taken incredibly serious indeed - to the point where my case was completely turned around.
I must say, since my concerns were raised with Alessandro, it has been like working with a completely different firm. I can markedly say that if my case had been treated like it is now from the start, my experience would have been an incredibly positive one throughout. It's testament to the firm that they have made considerable strides in turning my experience around and have actively listened to and worked on all the concerns I have raised.
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Matter Type:
Residential Conveyancing
Wendy
Collected on:
Overall the sale and purchase process of our house was timely and mostly straightforward. This occurred during one of the busiest periods for solicitors which is understood and appreciated so we tried to keep the communication limited. Having said that you do need to communicate and check on progress at some point with your solicitor during the process. This could only be by email and often emails were not answered. We had to complain at one point in order to get a response. Our only other concerns were again complete no communication/responses from our solicitor on the day of exchange of contracts and we had our buyers and sellers estate agents contacting us because they and their solicitors could not contact our solicitor either. All rather a stressful experience. At the end of the day, another partner from Mulcare Jenkins contacted us and handled the exchange. Our last concern as well is that our solicitor lost our seller's TR1 transfer of title form. After our sellers informed us of this we again would get no response from our solicitor and had to contact someone else at the firm to find out what was going on. Would not use again.
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Matter Type:
Residential Conveyancing
Clive
Collected on:
Intially we were impressed by the speed and professional response to our request for a quote to use their conveyancing services for the sale of our then house and purchase of another. Their fee structure was competitive, not the cheapest by no means the most expensive.
Our sale and purchase took approximately 14 weeks to complete, relatively quick in the circumstances of the pandemic, given lockdown and the volume of conveyancing generated by the Stamp Duty temporary tax holiday.
However, my wife and I were frustrated by the lack of direct contact with the firm in the weeks from commissioning their services to exchange of contracts. It appeared that the volume of work meant the solicitor assigned to our sale and purchase was under immense pressure, with little support being offered by the firm, despite our complaint to senior management about the situation.
Numerous voicemail and e-mail messages from us went unanswered. Solicitors and estate agents representing the purchaser and vendor of our then house and new property also met with silence when they repeatedly raised issues. One set of quite straighforward enquiries from our purchasers' solicitor, for example, went unanswered for eight weeks. In the end I provided the answers to the solicitor via the estate agent.
The delay forced us to abandon the proposed completion date originally agreed with Mancini as being quite realistic. Our preferred removal firm could not handle the later date and we were forced to find another, costing an additional £500.
Nonetheless, the exchange went through and the revised completion date was duly met, with events on both days going through quite smoothly and on schedule. So, all's well that ends well. Sort of.
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Verified review
This review has been left by a verified client who used Mancini Legal Limited.
Matter Type:
Employment Law
Megan
Collected on:
Megan recommends Mancini Legal Limited
Alessandro Mancini from Mancini Legal Limited responded to this review on 20 May, 2021:
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
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Matter Type:
Transfers of equity
Darpan
Collected on:
I guess reviews do have some potential. The completion of the process is a relief and we can now concentrate on other things.
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Clive
Collected on:
Pleasant, knowledgeable people in my experience who helped me update my will. Located in the carfax, Horsham, so easy to get to.
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Ian
Collected on:
Very helpful and professional service. Would use again
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Paul
Collected on:
Contacted Mancini Legal via telephone mid March 2021 regarding a basic single person Will. Was quoted £300, which seemed quite expensive in my opinion.
During my approximately 15 minute conversation on the telephone with them, I was informed that relevant paperwork would be with me within a week and half. I provided my email/postal address and contact telephone numbers. Two months later (mid May 2021), nothing from them. No telephone calls/emails or paperwork for me to review has been received. Very disappointed with lack of communication and being ignored.
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Ivan
Collected on:
Cant recommend enough!
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G
Collected on:
Excellent service. My estate agency advised me to go with them after purchasing our first house and was not disappointed told me when I was going to exchange contract and actually exchanged a week before. Happy days.
Friendly staff and always kept me in the loop.
Well recommended.
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