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HS Conveyancing

4.3 | 29 Reviews 29 Reviews | Company & Commercial
2,248 Total Company Reviews info icon Company & Commercial | info icon 2,248 Total Company Reviews Company & Commercial | info icon 2,248 Total Company Reviews

Suite 1, Crossgates House, Leeds, West Yorkshire, LS15 8ET

Accepting new clients

Suite 1, Crossgates House, Leeds, West Yorkshire, LS15 8ET

Regulated by:

The Solicitors Regulation Authority

Regulator ID: 669534

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HS Conveyancing |

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HS Conveyancing Review Scores & Client Satisfaction Overview

4.3
Excellent
86%
Value for
Money
86%
Success
Rate
86%
Would
Recommend
Communication 4.3/5
Initial Impressions 4.3/5
Approachability 4.3/5
Documentation Accuracy 4.3/5
Legal Knowledge 4.3/5
Value for money 4.3/5

Accreditations

HS Conveyancing are accredited by

The Law Society accreditation awarded to HS Conveyancing
Conveyancing Quality Scheme accreditation awarded to HS Conveyancing
Trading names:
Holden Smith Law
HS Conveyancing

Description

Holden Smith is a law firm with you at the centre. Seeking legal advice can feel like a big deal. With a number of local branches across West Yorkshire and Manchester, we’re bringing our variety of services to the heart of your community, allowing you to get the legal advice you need, close to home.

Rankings by area of expertise

The rankings below show the areas of expertise that HS Conveyancing offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

HS Conveyancing Review Scores & Client Satisfaction Overview

4.4
Excellent
89%
Value for
Money
6% above
national average
88%
Success
Rate
6% above
national average
87%
Would
Recommend
6% above
national average
Communication 4.4/5
Initial Impressions 4.5/5
Approachability 4.4/5
Documentation Accuracy 4.5/5
Legal Knowledge 4.5/5
Value for money 4.4/5

Accreditations

HS Conveyancing are accredited by

The Law Society accreditation awarded to HS Conveyancing
Conveyancing Quality Scheme accreditation awarded to HS Conveyancing
Trading names:
Holden Smith Law
HS Conveyancing

Description

Holden Smith is a law firm with you at the centre. Seeking legal advice can feel like a big deal. With a number of local branches across West Yorkshire and Manchester, we’re bringing our variety of services to the heart of your community, allowing you to get the legal advice you need, close to home.

Rankings by area of expertise

The rankings below show the areas of expertise that HS Conveyancing offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Meet the team of HS Conveyancing

Contact & Locations - HS Conveyancing

Opening hours

Monday 09:00–17:00
Tuesday 09:00–17:00
Wednesday 09:00–17:00
Thursday 09:00–17:00
Friday 09:00–17:00
Saturday (Closed)
Sunday (Closed)

Suite 1, Crossgates House, Leeds, West Yorkshire, LS15 8ET

Reviews

4.3 /5 29 Reviews
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Clients say

What clients say about HS Conveyancing

Clients praise the firm’s conveyancing, wills, LPAs, remortgage and commercial property expertise, noting efficient, thorough and knowledgeable legal work. Many highlight speedy, proactive case management and effective use of an app for document upload and tracking. Valued soft skills include clear, friendly and professional communication, responsiveness, patience, empathy and attention to detail. Clients also appreciate personalised service, calm guidance during stressful moves, and teams who go above and beyond to keep matters moving and explain processes clearly.

friendly staff
quick responses
clear communication
efficient service
helpful guidance
professional conduct
easy process
app tracking
attention to detail
good value

ReviewSolicitors Review List

Profile image of Gillian,

Gillian,

Verified
Wills, Trusts & Probate

Good firm to use

Really good at dealing with what we needed every step of the way

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this review

A representative from Holden Smith Law Limited responded to this review

Hi Gillian, Thank you for writing us this 5-star review. Kind regards, Holden Smith.

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Paul,

Verified
Wills, Trusts & Probate

Very professional

Easy to deal with and explained everything to me in simple none legal jargon

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this review

A representative from Holden Smith Law Limited responded to this review

Thank you very much for your kind review.

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Stephen,

Verified
Company & Commercial

Great company

Great response and easy to get hold off.

Reply by profile image of James Smith

James Smith

Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.

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Other Reviews

Profile image of Ella Hodson

Ella Hodson

Ella

Alex Jones handled both our sale and purchase and was highly efficient throughout. He kept us fully updated at every stage and ensured the process moved quickly and smoothly. Thanks to Alex, we didn’t feel stressed at any point. We would definitely use Holden Smith again and wouldn’t hesitate to recommend them to friends and family.

Hi Ella, Thank you for recommending our services. We are pleased to rad that you are happy with how Alex and our team handled your sale and purchase and have passed on your kind words to him. Kind regards, Holden Smith.

0
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Christine O'Shea

Christine

I highly recommend this firm of solicitors they have been amazing! A big thank you to Stephanie Williams and Alexandru Radu who supported me through the sale of my property and the purchase that didn't happen. Your communication and understanding was above and beyond. Another massive thank to the Francesca Graham who assisted us with the purchase of our lovely new home. Once again the level of communication and understanding were superb and if I require a firm of solicitor in the future I will definitely retain your services.

Hi Christine, Thank you for recommending our services. We are delighted to read that you are happy with how our team handled your sale and purchase and have passed on your kind words to them all. We look forward to working with you again in the future. Kind regards, Holden Smith.

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Marie

Marie

I recently used Holden Smith Law's services to purchase a property for my father. I was very impressed with every aspect. From start to finish communication was excellent, the process was very quick (which is what I specified when appointing them). I was allocated Francesca and she couldn't have been more helpful. I will definitely be using them again in the near future. Excellent service.

Hi Marie, Thank you for taking the time to write us this review. We are delighted to read that you are happy with how Francesca and the team handled your Father's purchase and have passed on your kind words to them. Kind regards, Holden Smith.

0
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Siobhan Bates

Siobhan

Holden Smith did successfully complete the job, though at times I felt I needed to follow up for updates and often received information only after calling or emailing. There was also a delay at the start of the purchase as I needed to pay for searches, which I hadn’t been advised beforehand. That said, there were several positives. When Katie was involved she was always very professional and lovely to deal with. The staff I spoke with on the phone were consistently helpful, and I was usually able to get answers or clear guidance on what to do next quite quickly.

Hi Siobhan, Thank you for taking the time to write us this honest review. We have passed on your kind words to Katie and the team. Kind regards, Holden Smith.

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Pamela Russell

Housing & Property

Pamela

Holden Smith was one of the solicitors recommended to us by our Estate Agents. At first we were a little unsure purely by location. But from the first contact with them everything went very smoothly, we were kept informed of everything along the way, and the website constantly updated on progress. Lauren was our first contact, then latterly, up to completion Michala who dealt with everything professionally and helpful in every way. We would have no hesitation in recommending Holden Smith, if need using them ourselves in the future. Many thanks

Hi Pamela, We are delighted to read that you are happy with how the team handled your case and have passed on your kind words to them. We look forward to working with you again in the future. Kind regards, Holden Smith.

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Reviews

4.4 /5 2248 Reviews
Filter your results
Star rating
Review Source

Rating

Review Source

Clients say

What clients say about HS Conveyancing

Clients praise the firm’s conveyancing, wills, LPAs, remortgage and commercial property expertise, noting efficient, thorough and knowledgeable legal work. Many highlight speedy, proactive case management and effective use of an app for document upload and tracking. Valued soft skills include clear, friendly and professional communication, responsiveness, patience, empathy and attention to detail. Clients also appreciate personalised service, calm guidance during stressful moves, and teams who go above and beyond to keep matters moving and explain processes clearly.

friendly staff
quick responses
clear communication
efficient service
helpful guidance
professional conduct
easy process
app tracking
attention to detail
good value

ReviewSolicitors Review List

Profile image of Barbara

Barbara

Verified

Will update

I used the Denby Dale branch to conduct a review of my will and update and was extremely satisfied with all aspects of my dealing with them, everyone being relaxed and friendly. I would not hesitate to use them again.

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Neil Mulhall

Verified
Housing & Property

Good service

Martin Crenshaw was excellent in dealing with out house sale.

0
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Richard Milligan

Verified
Wills, Trusts & Probate

Will writing.

The process of reviewing our wills and bringing them up to date was excellent. It was a pleasure to conduct the process online, not exactly face to face but that was no problem, our choice. The resultant wills were exactly what we wanted. Cost seemed reasonable compared to some stories we had heard. We chose not to deposit the completed wills. However there was one area of disappointment… admin. The initial process went well, but then elements of communication took on a rather annoying jumble. I appreciate that the company was in the process of moving etc., but the disjointed email trail let things down. Guess it just needs someone to review and oversee adim processes to get it sorted. Despite this glitch, would recommend the service, and we are happy with the practical outcome.

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A representative from Holden Smith Law Limited responded to this review

Hi Richard, Thank you for taking the time to leave us this review. Kind regards, Holden Smith.

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Anonymous

Verified
Wills, Trusts & Probate

Will made easy

Great advice from start to finish, lovely solicitor. I went to make my will, not something we want to think about but it needed doing. I'm glad I chose Holden Smith Law.

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Ronald Taylor

Verified

Did our LPA and Mirror wild

Andrew was very efficient and explained everything

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this review

A representative from Holden Smith Law Limited responded to this review

Hi Ronald, Thank you for writing us this review. Kind regards, Holden Smith.

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Other Reviews

Profile image of Rudolf Kurej

Rudolf Kurej

Rudolf

Quick and professional I would like to thank, Leah Walbank for her professional and Brillant service that she provides at Holden Smith, would definitely recommend to anyone that is a first time buyer. Rudolf

Hi Rudolf, We are delighted to read that you are happy with how Leah handled your purchase and have passed on your kind words to her. We wish you all the best in your new home. Kind regards, Holden Smith.

0
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Michal Kandrac

Michal

had an extremely disappointing experience with Katie Sanderson at Holden Smith. What should have been a relatively straightforward property sale turned into an 18-month ordeal. As a direct result of repeated delays, unnecessary requests, and poor communication, I estimate that this experience cost me approximately £45,000. This financial loss included: A forced reduction of the sale price by £20,000 Ongoing mortgage payments Council tax Service charges and other holding costs Additional management pack fees and related expenses During the first sale, an insurance claim that was unrelated to my property was raised as an issue. Even after the insurance company confirmed that they could not provide the information being requested, there appeared to be no practical workaround. The transaction stalled and the first buyer withdrew. When a second buyer was found, all documentation was already in place, including the management pack. Despite confirmation from the managing agent that nothing had changed, I was asked to purchase a new management pack at additional cost, causing further delay. Communication was extremely frustrating. Emails often went unanswered for days, and on several occasions I was told that documents were outstanding when they had already been supplied. The cumulative impact of these delays was severe. I was left carrying the property for many additional months and ultimately accepted a significantly lower sale price. In my opinion, the process demonstrated poor communication, a lack of urgency, and little appreciation for the financial consequences to the client. Based on my experience, I would not recommend Katie Sanderson or Holden Smith.

Hi Michal, We are sorry to read about your experience. If you wish to raise a formal complaint, our complaints procedure can be found on our website. https://www.holdensmith.co.uk/complaints Kind regards, Holden Smith.

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Jonathan Kaye

Jonathan

Many thanks to Lauren and Lucy for all their hard work in the conveyancing work on our house purchase. Also thanks to Alex and Alice for associated works. All absolutely perfect. We had a first class experience.

Hi Jonathan, Thank you for taking the time to write us this 5-star review. We have passed on your kind words to the team. Kind regards, Holden Smith Law.

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Mark PEARSON

Mark

We had not moved for over 30 years,so much had changed.The team were very helpful in explaining the moving process

Hi Mark, Thank you for leaving us this review. We have passed on your kind words to our team. Kind regards, Holden Smith Law.

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Kelly Rodmell

Kelly

Absolute amazing company! I can't believe how quickly they done Everything always on hand to answer a question. When we heard horror stories about solicitors and time scales we were worried but not with Holden Smith. Daniel, Zain and especially Julie were just an amazing team and got us all done I'm super fast time. Nothing was ever a bother or a stupid question seriously highly would recommend them!!

Hi Kelly, Thank you for recommending our services. We have passed on your kind words to the team. Kind regards, Holden Smith.

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