
Verified review
This review has been left by a verified client who used Holden Smith Law Limited.
Matter Type:
Wills
Anonymous,
Collected on:
Will
Generally good, some confusion with the correct names
Was this review helpful?
0330 3203406
HS Conveyancing is based in Leeds and deals with significant numbers of sales and purchases. Our mission is simple; to provide an excellent service to every client, and make the home moving experience straightforward and enjoyable.
Also known as - HS Conveyancing, Holden Smith Law
Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.
This score has been calculated using up to the last 300 reviews left by clients of HS Conveyancing on ReviewSolicitors.
As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using HS Conveyancing. These questions include:
We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.
If you would like to read more about how we work with our review data please see our Transparency section.
Read moreless...
ReviewSolicitors uses our community data to show you how many clients used HS Conveyancing and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.
You can use this data to see how HS Conveyancing performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.
As part of our review questionnaire we ask the question:
"Would you recommend this firm to somebody else?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
Read moreless...
ReviewSolicitors uses our community data to show you how many clients used HS Conveyancing and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.
You can use this data to see how HS Conveyancing compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.
As part of our review questionnaire we ask the question:
"Were you satisfied with the outcome of your case?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
Read moreless...
The rankings below show the areas of expertise that HS Conveyancing offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.
Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.
Client Reviews
Verified review
This review has been left by a verified client who used Holden Smith Law Limited.
Matter Type:
Wills
Anonymous,
Collected on:
Generally good, some confusion with the correct names
Was this review helpful?
Verified review
This review has been left by a verified client who used Holden Smith Law Limited.
Matter Type:
Wills
Mark,
Collected on:
Dom sorted everything with clear information,plenty paperwork to sign ,but all well administered!
Was this review helpful?
Verified review
This review has been left by a verified client who used Holden Smith Law Limited.
Matter Type:
Wills
Ralph,
Collected on:
Comparing to other solicitors I have had to deal with recently in the area of selling and buying a house, I appreciated that I could have a face-to-face meeting instead of doing everything remote, and I didn't need to use any of those frustrating app.
Was this review helpful?
Verified review
This review has been left by a verified client who used Holden Smith Law Limited.
Matter Type:
Probate
Paula,
Collected on:
Holden dealt with a will and estate for a friend for whom I was executer .
They dealt with all legal affairs probate and closing accounts plus the house sale etc.
Was this review helpful?
Verified review
This review has been left by a verified client who used Holden Smith Law Limited.
Matter Type:
Disputed Probate
Paul,
Collected on:
Easy to deal with and explained everything to me in simple none legal jargon
Was this review helpful?
Verified review
This review has been left by a verified client who used Holden Smith Law Limited.
Matter Type:
Trusts
Valerie,
Collected on:
Because I wanted to stay with Andrew Norton and found out that he had moved to your firm. He has already arranged transfer of my file to you and kept me informed of the progress all the way along. As yet I have not done business with your firm.
Was this review helpful?
Verified review
This review has been left by a verified client who used Holden Smith Law Limited.
Matter Type:
Disputed Probate
Grace,
Collected on:
Holden Smith Law assisted me previously in my house purchase.
Extremely satisfied with their efficiency and experience,all the staff helpful and professional.
Recently undertaken the care of my last Will and Testament. Also given advice on lasting power of attorney.
All my queries answered and would highly recommend for any help and guidance regarding above.
Was this review helpful?
Verified review
This review has been left by a verified client who used Holden Smith Law Limited.
Matter Type:
Disputed Probate
Ivan,
Collected on:
Very easy to complete our wills, with no fuss.
Was this review helpful?
Verified review
This review has been left by a verified client who used Holden Smith Law Limited.
Matter Type:
Agricultural land for sale or development
Andrew,
Collected on:
I found Holden Smith to be most efficient, effective and informative at every stage of what was a complex probate property sale.
Was this review helpful?
Verified review
This review has been left by a verified client who used Holden Smith Law Limited.
Matter Type:
Trusts
Anonymous,
Collected on:
We requested our wills to be updated. These were turned around within 24hours. Great service
Was this review helpful?
Naomi
Collected on:
We had a very challenging and stressful experience with Holden Smith when selling a property in late ‘24/early ‘25. The staff in the Leeds branch were unhelpful, accusatory and lacked serious attention to detail. Questions would go unanswered and we were never kept in the loop. Emails were unnecessarily blunt and arguably rude.
A number of errors were made, from the first paperwork with an incorrect sale price through to multiple Completion Statements at the end, which were all completely different and even had charges on them that weren’t related to a selling party. At point of sale they then overpaid us and threatened to take legal action if we did not send the money back.
It takes a lot for us to complain or leave negative feedback but the catalogue of problems we experienced prompted us to contact the operations manager, who investigated our claims and agreed that the staff had been ‘blunt’ and unacceptable with their last minute requests, multiple errors and subsequent ask for return of funds.
As a gesture of goodwill, a sum was offered to us. Yet despite asking specifically for confirmation of bank details for this to be paid into, it was still sent to a previous one we had provided during the sale process, which was being closed down. This really summed up how poor their attention to detail was.
I don’t recommend Holden Smith.
Was this review helpful?
Matter Type:
Residential Conveyancing
Dane
Collected on:
Hassle free, pleasant experience. Helpful with clear and concise instructions from start to finish on the purchase of our property. Thanks again Beth & Laura.
Was this review helpful?
Matter Type:
Residential Conveyancing
Amy
Collected on:
Thank you Laura and Beth!
Was this review helpful?
Matter Type:
Residential Conveyancing
Emma
Collected on:
First time buyer here with absolutely no brain for financial jargon and technicalities.
Massive thanks to both Lauren and Zack who come recommended via my mortgage company, they're absolute superstars!
Lauren, Laura and Zack helped with every question I fired at them and got back to me pretty quickly with the answers, dumbed down everything into human language rather than law and were just amazing friendly humans who just want to help you get to where you need to be. We need more of these humans in life!
Would highly recommend and would not hesitate to get back to them in future should I need help again.
Thank you so so much for getting me through and successfully getting my first property 🙌🙌🙌
Was this review helpful?
Matter Type:
Residential Conveyancing
Faye
Collected on:
We have just completed a purchase and sale through Holden smith and would like to give a special mention to Laura Lauren and Zack! We would definitely recommend them for their communication, professionalism and support to get us over the line. It was pleasure to work with them which can be a stressful time but they remained positive throughout and I knew our process was in trusted hands 🙌🏻 thank-you again we will be in contact again in the future for our wills 🙂
Was this review helpful?
HS Conveyancing is led by Julie Makin, David Bancroft and James Smith who have years of combined experience and exceptional relationships with National Estate Agents, Brokers and leading Panel Providers. HS Conveyancing is proud to hold the Quality Conveyancing Scheme accreditation.