Holden Smith Law Limited

A truly, truly frustrating experience with Abena Boateng. Communication has been extremely poor throughout this transaction and my questions and concerns were routinely dismissed. My offer was accepted six months ago and I still have no certainty as to when this purchase will complete. Months of delays and practically begging for updates that should have been provided proactively. The lack of clarity and communication has made this an unnecessarily stressful experience. I have now lodged a formal complaint with the Legal Ombudsman. Avoid this firm for your own sanity.

I found them very professional, knowledgeable and trustworthy.

Martin was very helpful and explained everything simply and completely.

The service was not satisfactory from start to finish, lost documents. Lied about contacting times for other businesses to gain correspondence. If you ring up and ask for a call back don’t expect one. Some people of the firm cannot look at a calendar and get a date correct. Lost important paperwork and then tried to blame external processing times of another company. Worst experience ever, would not recommend

Very professional and helpful quick appointments and flexible on time of appointments

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Alex Osborne

Alex dealt with both the sale and purchase of our properties. It wasn’t a smooth process (through no fault of Alex’s) but he kept us updated throughout and was efficient when dealing with requests and problems. He never failed to answer the phone to us or respond to queries. We would use Alex and Holden Smith again and recommend to others.

Very professional,helpful and everything went smoothly.Thankyou.

Holden smith dealt with both our sale and purchase and from start to finish it was seamless, so stress free, they handled everything perfectly, they kept us up to date with everything and were extremely responsive. All in all an amazing experience with Holden Smith, would highly recommend them. Specific thanks goes to Francesca and Tiarny..you were both so amazing throughout. We cannot thank you enough

A truly, truly frustrating experience with Abena Boateng. Communication has been extremely poor throughout this transaction and my questions and concerns were routinely dismissed. My offer was accepted six months ago and I still have no certainty as to when this purchase will complete. Months of delays and practically begging for updates that should have been provided proactively. The lack of clarity and communication has made this an unnecessarily stressful experience. I have now lodged a formal complaint with the Legal Ombudsman. Avoid this firm for your own sanity.

We used them to sell our home. Good service! Everything went smoothly from start to finish. Lauren was very professional and communicating the process with us professionally and promptly when required. Will consider using them again. Thank you! 😊